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5.0 out of 5

"Lost my wallet and they found it and returned to me personally. The staff can't do enough for you. Complimentary cold drinks and cut fruit by the pool ... " More

By a verified traveller on Mon 12 Oct 2015

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Hotel Description

A luxury stay in Nusa Dua awaits you at The Royal Santrian - CHSE Certified. Within steps you'll find Bukit Peninsula and Tanjung Benoa Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

A relaxing day at The Royal Spa can include massages, detox wraps, and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Allspice Restaurant, serves Middle Eastern cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sun loungers and kayaking. Plus you'll find free WiFi in public areas, a snack bar/deli, and free use of bicycles. English breakfast is available daily between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star Nusa Dua hotel, you'll be 13.2 km (8.2 mi) from Kuta Beach.

Deluxe Villa, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$536* Per night/room 29 Jan. - 30 Jan.

Royal Villa, Private Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Special Offer Honeymoon Package - Deluxe One Bedroom Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Royal Santrian - CHSE Certified ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Royal Santrian - CHSE Certified

Everyone (1) Couples (1)
5 out of 5

Luxurious private villas that caters to your every

Pros: Attention to detail. Love my own private pool. Great customer service
Cons: Noise from road. Smell from sewage in the shower. Bougainvillea villa next to road.
Location: Lots of water sports parasailing jet skiing scuba diving banana boat. Great sunrise on beach. Cycling along the beachfront.
Lost my wallet and they found it and returned to me personally. The staff can't do enough for you. Complimentary cold drinks and cut fruit by the pool. Fresh flowers and fruit and complimentary mini bar in your room. Turn down service nightly. Private car to take you around.

Posted by , from brisbane on 12 Oct. 2015

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5 out of 5

Beautiful location, peace and quiet.

Pros: Almost everything; see above !!
Cons: The only thing would be someone with a stronger grasp of English on the help desk. The girl we kept getting struggled every time with our requests.
Location: Apart from the beautiful views, its the beach walks without encountering motorbikes and hawkers. Day trips out of here are a breeze to organise too.
The Royal Santrian was the highlight of our Bali trip. The villas are beautiful, modern and private. The staff are typically 'Balinese' ; friendly, helpful and smiling. Our private pool was wonderful and much used by us during our 4 days there. The use of a driver and car at no extra cost was much appreciated, especially the air conditioning. The young driver was excellent too. We really liked that we could stroll to our villa from any part of the grounds within a minutes, so no 'golf buggy transport' required. A wonderful experience.

Posted by , from Chch, New Zealand on 2 Aug. 2015

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About the The Royal Santrian - CHSE Certified

Location Jl. Pratama Nusa Dua, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Santrian - CHSE Certified like an outdoor pool and complimentary bicycles. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace. Self parking and valet parking are free. This 5-star Nusa Dua hotel is smoke free.

  • 1 floor
  • 20 guestrooms or units
  • 2 dining venues
  • Built in 2009
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Royal Santrian - CHSE Certified offers 20 accommodations with private pools and iPod docking stations. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and Netflix. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include free minibar items and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

  • Bathrooms are partially open
  • Private pool
  • Private balcony
  • Sitting area
  • Deep soaking tub
  • Stocked minibar (free)
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Netflix
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.

Allspice Restaurant - This beachfront restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner.

Teppanyaki Restaurant - This sushi bar is located on the beach and specializes in Japanese cuisine. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

The Royal Santrian - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 1500000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Royal Santrian - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test must have been administered no more than 48 hours prior to check-in.

  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: IDR 337500 for adults and IDR 202500 for children (approximately)
  • Airport shuttle fee: IDR 405000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Santrian
  • Royal Santrian Hotel
  • Royal Santrian Hotel Nusa Dua
  • Royal Santrian Nusa Dua
  • Santrian
  • The Royal Santrian
  • The Royal Santrian CHSE Certified
  • The Royal Santrian - CHSE Certified Hotel
  • The Royal Santrian - CHSE Certified Nusa Dua
  • The Royal Santrian - CHSE Certified Hotel Nusa Dua

You should know

  • Pool access available from 7 AM to 7 PM.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.