Skip to main content
Beginning of main content
4.0 out of 5

"The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all. " More

By a verified traveller on Sun 28 Aug 2022

Enter dates to see availability

Hotel Description

A family-friendly stay in Nusa Dua awaits you at The Crystal Luxury Bay Resort Nusa Dua. You'll be 2.4 km (1.5 mi) from Puja Mandala and 3.5 km (2.2 mi) from Bali Nusa Dua Convention Centre. Highlights at this Mediterranean hotel include 2 outdoor swimming pools, 2 poolside bars, and a full-service spa.

A day of pampering at Le Crystal can include massages along with access to the sauna. The restaurant, Mangroves, serves local and international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' swimming pool, free pool cabanas, and pool loungers. Business amenities include meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star By Pass Ngurah Rai hotel, you'll be 3.5 km (2.2 mi) from Bali International Convention Center and 3.9 km (2.4 mi) from Nusa Dua Beach.

Deluxe Balcony with Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$158* Per night/room 30 Mar. - 31 Mar.

Family Loft

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Balcony with Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Crystal Suite with Living Room Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Crystal Penthouse

Bed Count 2 King Beds Maximum Occupancy 4 Max

Jacuzzi Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Crystal Luxury Bay Resort Nusa Dua ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Crystal Luxury Bay Resort Nusa Dua

Couples (1)
3 out of 5
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.

Posted by on 28 Aug. 2022

Was this review helpful to you?
5 out of 5
Place was awesome and staff was very friendly...great food and facilities

Posted by on 29 Apr. 2019

Was this review helpful to you?

About the The Crystal Luxury Bay Resort Nusa Dua

Location Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Crystal Luxury Bay Resort Nusa Dua offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly The Crystal Luxury Bay Resort Nusa Dua. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This Mediterranean Nusa Dua hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2016
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Crystal Luxury Bay Resort Nusa Dua offers 214 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. This Nusa Dua hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Bathtub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Mangroves - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The Crystal Luxury Bay Resort Nusa Dua offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • Children stay free
  • Number of children who can stay for free – 11
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 0
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Luxury Bay Resort Nusa Dua
  • Crystal Luxury Bay Resort
  • Crystal Luxury Bay Nusa Dua
  • Crystal Luxury Bay
  • The Crystal Nusa Dua Nusa Dua
  • The Crystal Luxury Bay Resort Nusa Dua Hotel
  • The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
  • The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.wotif.com/Nusa-Dua-Hotels-The-Crystal-Luxury-Bay-Resort-Nusa-Dua.h17291792-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Nusa-Dua-Hotels-The-Crystal-Luxury-Bay-Resort-Nusa-Dua.h17291792-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.com/Nusa-Dua-Hotels-The-Crystal-Luxury-Bay-Resort-Nusa-Dua.h17291792-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.