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The Crystal Luxury Bay Resort Nusa Dua

4.0 star property
Upscale spa hotel near Puja Mandala

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Photo gallery for The Crystal Luxury Bay Resort Nusa Dua

Exterior detail
Suite Family Loft with Sofa And Jacuzzi
Daily buffet breakfast (IDR 200000 per person)
Reception
Suite Diamond Penthouse 2 Bedroom | Bathroom
Reviews
7.2

Good

Popular amenities

  • SpaSpaSpa
  • Pool
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Jalan By Pass I Gusti Ngurah Rai No 88, Nusa Dua, Bali, 80363
  • Popular LocationBali Nusa Dua Convention Centre2 min drive
  • Popular LocationBali Collection Shopping Centre3 min drive
  • Popular LocationNusa Dua Beach9 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)12 min drive

Room options

View all photos for Deluxe King Balcony Pool View

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Balcony Pool View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jacuzzi With Sofa Bed

Suite Jacuzzi With Sofa Bed | Private spa tub

Suite Jacuzzi With Sofa Bed

10/10 Exceptional

Highlights

Balcony
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Balcony Bay View

Deluxe King Balcony Bay View

Deluxe King Balcony Bay View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Crystal with Sofa Bed

Suite Crystal with Sofa Bed

Suite Crystal with Sofa Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 76 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Diamond Penthouse 2 Bedroom

Suite Diamond Penthouse 2 Bedroom | Private kitchen

Suite Diamond Penthouse 2 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Kitchen
  • 111 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Double Beds

Deluxe Two Double Beds | Bathroom

Deluxe Two Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Family Loft with Sofa And Jacuzzi

Suite Family Loft with Sofa And Jacuzzi | Living area

Suite Family Loft with Sofa And Jacuzzi

10/10 Exceptional

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 111 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe King Balcony Bay View

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Balcony Bay View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Family Loft With Sofa And Jacuzzi

In-room safe, desk, blackout curtains, soundproofing

Suite Family Loft With Sofa And Jacuzzi

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Penthouse 3 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Penthouse 3 Bedroom

  • Sleeps 6
  • 1 King Bed

View all photos for Penthouse 2 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Penthouse 2 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Jacuzzi Suite

In-room safe, desk, blackout curtains, soundproofing

Jacuzzi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Doubles Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Two Doubles Bed

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe King Balcony Pool View

In-room safe, desk, blackout curtains, soundproofing

Deluxe King Balcony Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite Suite Crystal with Sofa Bed

In-room safe, desk, blackout curtains, soundproofing

Suite Suite Crystal with Sofa Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Bali Benoa
On private beach
Pool
Spa
Kids pool
4.3 out of 5, Excellent, (744)
The price is AU$186
for 1 night
includes taxes & fees
11 June - 12 June
Novotel Bali Benoa

About the area

Nusa Dua

A family-friendly stay in Nusa Dua awaits you at The Crystal Luxury Bay Resort Nusa Dua. You'll be 2.4 km (1.5 mi) from Puja Mandala and 3.5 km (2.2 mi) from Bali Nusa Dua Convention Centre. Highlights at this Mediterranean hotel include 2 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Le Crystal can include massages along with access to the sauna. The restaurant, Mangroves, serves local and international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class By Pass Ngurah Rai hotel, you'll be 3.5 km (2.2 mi) from Bali International Convention Center and 3.9 km (2.4 mi) from Nusa Dua Beach.

What's nearby

  • Bali Nusa Dua Convention Centre - 2 min drive
  • Bali Collection Shopping Centre - 3 min drive
  • Bali National Golf Club - 3 min drive
  • Bali International Convention Center - 3 min drive
  • Nusa Dua Beach - 9 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 13 min drive

Restaurants

  • 老大 Laota Restaurant - 20 min walk
  • Koki Restaurant - 2 min drive
  • Yakiniku Sama-Sama Restaurant - 14 min walk
  • Puja Mandala Food Centre - 2 min drive
  • Nusa Dua Pizza - 1 min drive

About this property

The Crystal Luxury Bay Resort Nusa Dua

Upscale spa hotel near Puja Mandala
The Crystal Luxury Bay Resort Nusa Dua offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly The Crystal Luxury Bay Resort Nusa Dua. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This Mediterranean Nusa Dua hotel is smoke free.

  • 1 building
  • 214 guestrooms or units
  • 7 levels
  • 2 bars by the pool
  • Conference rooms
  • Built in 2016
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Crystal Luxury Bay Resort Nusa Dua offers 214 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Nusa Dua hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Le Crystal has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mangroves

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • In-room accessibility
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 2016
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 350000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 11 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Luxury Bay Resort Nusa Dua
Crystal Luxury Bay Resort
Crystal Luxury Bay Nusa Dua
Crystal Luxury Bay
The Crystal Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel
The Crystal Luxury Bay Resort Nusa Dua Nusa Dua
The Crystal Luxury Bay Resort Nusa Dua Hotel Nusa Dua

Frequently asked questions

Is parking available at The Crystal Luxury Bay Resort Nusa Dua?

Yep, The Crystal Luxury Bay Resort Nusa Dua has a free self car park.

How much does it cost to stay at The Crystal Luxury Bay Resort Nusa Dua?

As of 28 May 2024, prices found for a 1-night stay for 2 adults at The Crystal Luxury Bay Resort Nusa Dua on 21 June 2024 start from AU$99.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Crystal Luxury Bay Resort Nusa Dua?

The closest beach to The Crystal Luxury Bay Resort Nusa Dua is Nusa Dua Beach (3.7 km).

Is there a spa on site at The Crystal Luxury Bay Resort Nusa Dua?

Yep, Le Crystal is available for guests. It has a hot tub and a sauna. You'll enjoy services like massages.

Does The Crystal Luxury Bay Resort Nusa Dua have a pool?

The Crystal Luxury Bay Resort Nusa Dua has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Crystal Luxury Bay Resort Nusa Dua?

The Crystal Luxury Bay Resort Nusa Dua features 2 poolside bars, 2 outdoor pools and a full-service spa.

What makes The Crystal Luxury Bay Resort Nusa Dua a romantic place to stay?

A hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Crystal Luxury Bay Resort Nusa Dua.

Is The Crystal Luxury Bay Resort Nusa Dua family-friendly?

You bet! With amenities such as a children's pool, supervised childcare and a playground, it's no surprise that The Crystal Luxury Bay Resort Nusa Dua is a hit with families.

Does The Crystal Luxury Bay Resort Nusa Dua serve breakfast?

You bet, buffet brekkie is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The Crystal Luxury Bay Resort Nusa Dua?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Crystal Luxury Bay Resort Nusa Dua?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Crystal Luxury Bay Resort Nusa Dua?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Crystal Luxury Bay Resort Nusa Dua?

No, pets are not allowed.

The Crystal Luxury Bay Resort Nusa Dua Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 11 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
Stayed 3 nights in Jan 2024

6/10 Okay

Gregory

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Stayed 6 nights in Aug 2023

8/10 Good

Karin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pretty decent 2 nights stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Dansuren

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Galina

Stayed 1 night in Apr 2023

8/10 Good

Maxine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Stayed 6 nights in Sep 2022

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Stayed 6 nights in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best five star hotel I ever stayed.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
I think it is an overrated hotel. We last with the bathroom block three days without solving. Inside the room many things are already old and ruined.
Stayed 7 nights in Dec 2019