"It was a fabulous stay, great quiet location family friendly, the staff couldn’t of done more to make us feel so welcome.
Plenty of daily activities f
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A luxury stay in Nusa Dua awaits you at Novotel Bali Benoa. Within steps you'll find Bukit Peninsula and Tanjung Benoa Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and a full-service spa.
A day of pampering at In Balance Spa can include hot stone massages, body wraps, and body scrubs along with access to the sauna and spa tub. The restaurant, Uluwatu Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. Nanas Bar is the hotel's own bar. Spend the day at the private beach where you'll find sun loungers, and enjoy the onsite free kids' club and gym. Plus you'll find free WiFi in public areas, a kids' swimming pool, and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.
Attractions within a 15-minute drive of this 4.5-star Nusa Dua hotel include Kuta Beach and Nusa Dua Beach.
Novotel Bali Benoa ratings based on 63 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Novotel Bali Benoa
Everyone (18)Couples (18)Family (27)
5 out of 5
Posted by a verified traveller on 1 Dec. 2019
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Comment from Hotel Management
2 Dec. 2019
by daniele ruiu
Dear Valued Guest,
Thank you very much for taking time to share your experience with us.
We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service.
We definitely looking forward to welcoming you back to our resort.
Sincerely,
Daniele Ruiu
General Manager
5 out of 5
It was a fabulous stay, great quiet location family friendly, the staff couldn’t of done more to make us feel so welcome.
Plenty of daily activities for all to do.
Food was great, and the rooms were clean and well maintained.
We are definitely coming back to this hotel for our next trip.
Thank you Novetel Benoa :)
Posted by a verified traveller on 27 Sep. 2019
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Comment from Hotel Management
30 Sep. 2019
by Daniele Ruiu
Dear Valued Guest,
Thank you for choosing to stay at our resort again and sharing your valuable review.
It is great to know that your staying experience meet your expectation and has made a wonderful memory to you and family.
My team and I are waiting to your next visit, hopefully soon.
Best Regards,
Daniele Ruiu
General Manager
4 out of 5
Posted by a verified traveller on 22 Aug. 2019
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Comment from Hotel Management
23 Aug. 2019
by Daniele Ruiu
Dear Valued Guest,
Thank you for spending your staycation with us.
I am glad to know that our service and overall facilities have made your stay a pleasant one.
Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you.
It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.
With Best Regards,
Daniele Ruiu
General Manager
3 out of 5
The friendliness of the staff was excellent, and our kids very much enjoyed the kid's club and the lovely ladies working there. I was extremely disappointed in the booking system which allocated a room that was clearly ONLY designed for three people, to us, as a family of four. I clearly entered the children's ages, asking for filtered options for four people, and we arrived to find two single beds, and one day bed. No solution was offered. The food offered was broad in range and variety, but, much of it was of only average quality. Our children wanted nachos one day, and the corn chips were completely smashed. The Indonesian food in the restaurant was excellent, and the freshly cooked eggs were great.
Posted by a verified traveller on 12 Jul. 2019
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Comment from Hotel Management
17 Jul. 2019
by Daniele Ruiu
Dear Valued Guest,
Greetings from Novotel Bali Benoa
Thank you very much for your candid review of your recent stay at our hotel.
Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We are please to read that you enjoy our Indonesian food and freshly cooked egg and that you appreciated the warmness of our staff.
I was however sorry to read that your experience was not up to your expectations.
We would therefore like to exchange further with you and try to find a way to regain your satisfaction about our property. We hope you believe in second chances as we do.
We hope despite your less than perfect stay on this occasion you will allow us to serve you again in the future.
Best regards,
Daniele Ruiu
General Manager
5 out of 5
Service
Cleanliness
Layout
Restaurant food was less than average though
But Algoods
Posted by Otene, from Auckland on 5 Jul. 2019
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Comment from Hotel Management
17 Jul. 2019
by Daniele Ruiu
Dear Otene,
Thank you very much for taking time to share your experience with us.
We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service.
We definitely looking forward to welcoming you back to our resort.
Sincerely,
Daniele Ruiu
General Manager
5 out of 5
Staff all very friendly and helpful.
Food was delicious
Rooms were comfortable and had everything you would need and the pools were lovely.
Loved to just cool and lounge on the beachfront in the sea breeze was relaxing
Posted by a verified traveller on 14 Jun. 2019
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Comment from Hotel Management
18 Jun. 2019
by Daniele Ruiu
Dear Valued Guest,
Thank you for spending your staycation with us.
I am glad to know that our service and overall facilities have made your stay a pleasant one.
Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you.
It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.
With Best Regards,
Daniele Ruiu
General Manager
4 out of 5
Posted by a verified traveller on 19 Nov. 2018
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Comment from Hotel Management
22 Nov. 2018
by Daniele Ruiu
Dear Valued Guest,
Thank you very much for taking time to share your experience with us.
We are glad that we could deliver an excellent service for you. Good rating on your review will encourage us to keep up this good service.
We definitely looking forward to welcoming you back to our resort.
Sincerely,
Daniele Ruiu
General Manager
4 out of 5
Facilities were great. Staff friendly and always helpful. Food delicious
Location lovely right on beach
Posted by narelle, from sunshine coast australia on 23 Jul. 2018
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Comment from Hotel Management
26 Jul. 2018
by Daniele Ruiu
Dear Narelle,
Warmest Greeting from Novotel Bali Benoa.
It our pleasure to received such a kind review from you. We are glad to knew that you have a memorable experience with us and enjoyed the cuisine we prepared.
Most Definitely look forward to welcome you again at our resort.
Best regards,
Daniele Ruiu, General Manager
5 out of 5
Absolutely lovely resort and people, couldn't be happier with the service and help from the staff. It all made for a fabulous holiday.
We would recommend the Novatel Benoa to anyone :)
Posted by a verified traveller on 29 May 2018
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Comment from Hotel Management
11 Jun. 2018
by Suci Tirta, Resident Manager
Dear Valued Guest,
Thank you very much for taking time to share your experience with us.
We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service.
We definitely looking forward to welcoming you back to our resort.
Sincerely,
Suci Tirta, Resident Manager
5 out of 5
Hotel is beautiful and situated on the beach and not far from various restaurants and shops. Staff are great and more social than other places which is nice.
Posted by a verified traveller on 19 May 2018
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Comment from Hotel Management
23 May 2018
by daniele
Dear Valuated Guest,
Warmest greetings from Novotel Bali Benoa,
Thank you for your review and for choosing our hotel.
We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel and staff.
We surely would share your feedback to our team to always perform our service at our best.
Have a great day!
Sincerely,
Daniele Ruiu
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Novotel Bali Benoa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool, and a fitness center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua hotel.
187 guestrooms or units
2 levels
2 buildings
3 dining venues
Built in 1996
Deli
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Terrace
Garden
Gift shop
Computer for guest use
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Smoking in designated areas
Bar or lounge
Bar on the beach
Bar by the pool
Family Friendly Amenities
Family property
On private beach
Number of outdoor pools - 3
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 1
Children's club (free)
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Novotel Bali Benoa offers 187 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Day bed
In-room dining (24 hours)
LCD television
Satellite channels
Refrigerator
Coffee maker
Down blanket
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Connecting rooms available
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Uluwatu Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cocos Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crocokiss Restaurant - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Nanas Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Hot stone massage
Reflexology
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 11:30 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Novotel Bali Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 28.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at Novotel Bali Benoa
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No lifts
Children stay free
Service animals not allowed
Number of children who can stay for free – 2
Debit cards
UnionPay
Staffed front desk
Smoke detector
Security system
Children stay free - maximum age 15
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 18 per person
Airport shuttle fee: USD 19 per vehicle (one-way)
Rollaway bed fee: USD 28.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua
You should know
Pool access available from 7:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Novotel Bali Benoa offers free cancellation on select room rates. Check out the cancellation policy for more info.
Novotel Bali Benoa uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. There is a shield between guests and staff in the main contact areas.
Yep, Novotel Bali Benoa has a free self car park. Onsite parking is limited.
Yep, Novotel Bali Benoa is a short 1-minute walk from Tanjung Benoa Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.
Yep, In Balance Spa is available for guests. It has a spa tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as beachside massages.
Yep, and guests recommend it! Novotel Bali Benoa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.
Novotel Bali Benoa features a private beach, 3 outdoor pools and a full-service spa.
A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Novotel Bali Benoa.
You bet! With amenities like a free kids' club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise Novotel Bali Benoa is a hit with families.
Yep, buffet breakfast is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
