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Hotel Description

A luxury stay in Nusa Dua awaits you at Novotel Bali Benoa. You'll be 1.5 km (0.9 mi) from Tanjung Benoa and 4.9 km (3 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa.

LCD TVs with satellite channels are featured in all 187 rooms, and you can enjoy free WiFi, furnished balconies or patios and sofa beds. In-room dining is easy with amenities like fridges and round-the-clock room service. Pillow menus and down comforters welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Coffee/tea makers, in-room childcare and free bottled water are also available.

A relaxing visit to In Balance Spa can include hot stone massages and beachside massages along with body wraps, body scrubs and aromatherapy. The restaurant, Uluwatu Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and fitness centre. Additionally, you'll find free WiFi in public areas, an outdoor tennis court and a kids' swimming pool. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle.

You'll be 3.7 km (2.3 mi) from Bali Nusa Dua Convention Centre and 4.7 km (2.9 mi) from Bali Nusa Dua Theater with a stay at this 4.5-star Nusa Dua hotel.

Deluxe Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$104* Per night/room 3 Dec. - 4 Dec.

Family Room (Garden Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom (Private Pool Beach Wing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Terrace (Tropical Terrace Beach Wing)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Beach Cabana, Beach Wing, Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Garden Wing)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Novotel Bali Benoa ratings based on 62 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Bali Benoa

Everyone (17) Couples (18) Family (27)
5 out of 5
It was a fabulous stay, great quiet location family friendly, the staff couldn’t of done more to make us feel so welcome. Plenty of daily activities for all to do. Food was great, and the rooms were clean and well maintained. We are definitely coming back to this hotel for our next trip. Thank you Novetel Benoa :)

Posted by on 27 Sep. 2019

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Comment from Hotel Management

30 Sep. 2019 by Daniele Ruiu

Dear Valued Guest, Thank you for choosing to stay at our resort again and sharing your valuable review. It is great to know that your staying experience meet your expectation and has made a wonderful memory to you and family. My team and I are waiting to your next visit, hopefully soon. Best Regards, Daniele Ruiu General Manager

4 out of 5

Posted by on 22 Aug. 2019

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Comment from Hotel Management

23 Aug. 2019 by Daniele Ruiu

Dear Valued Guest, Thank you for spending your staycation with us. I am glad to know that our service and overall facilities have made your stay a pleasant one. Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

3 out of 5
The friendliness of the staff was excellent, and our kids very much enjoyed the kid's club and the lovely ladies working there. I was extremely disappointed in the booking system which allocated a room that was clearly ONLY designed for three people, to us, as a family of four. I clearly entered the children's ages, asking for filtered options for four people, and we arrived to find two single beds, and one day bed. No solution was offered. The food offered was broad in range and variety, but, much of it was of only average quality. Our children wanted nachos one day, and the corn chips were completely smashed. The Indonesian food in the restaurant was excellent, and the freshly cooked eggs were great.

Posted by on 12 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Daniele Ruiu

Dear Valued Guest, Greetings from Novotel Bali Benoa Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are please to read that you enjoy our Indonesian food and freshly cooked egg and that you appreciated the warmness of our staff. I was however sorry to read that your experience was not up to your expectations. We would therefore like to exchange further with you and try to find a way to regain your satisfaction about our property. We hope you believe in second chances as we do. We hope despite your less than perfect stay on this occasion you will allow us to serve you again in the future. Best regards, Daniele Ruiu General Manager

5 out of 5
Service Cleanliness Layout Restaurant food was less than average though But Algoods

Posted by , from Auckland on 5 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Daniele Ruiu

Dear Otene, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Daniele Ruiu General Manager

5 out of 5
Staff all very friendly and helpful. Food was delicious Rooms were comfortable and had everything you would need and the pools were lovely. Loved to just cool and lounge on the beachfront in the sea breeze was relaxing

Posted by on 14 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Daniele Ruiu

Dear Valued Guest, Thank you for spending your staycation with us. I am glad to know that our service and overall facilities have made your stay a pleasant one. Our aim is to create a home away from home for our guest and I am proud to read that our efforts have clearly made a lasting impression on you. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, Daniele Ruiu General Manager

4 out of 5

Posted by on 19 Nov. 2018

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Comment from Hotel Management

22 Nov. 2018 by Daniele Ruiu

Dear Valued Guest, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Good rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Daniele Ruiu General Manager

4 out of 5
Facilities were great. Staff friendly and always helpful. Food delicious Location lovely right on beach

Posted by , from sunshine coast australia on 23 Jul. 2018

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Comment from Hotel Management

26 Jul. 2018 by Daniele Ruiu

Dear Narelle, Warmest Greeting from Novotel Bali Benoa. It our pleasure to received such a kind review from you. We are glad to knew that you have a memorable experience with us and enjoyed the cuisine we prepared. Most Definitely look forward to welcome you again at our resort. Best regards, Daniele Ruiu, General Manager

5 out of 5
Absolutely lovely resort and people, couldn't be happier with the service and help from the staff. It all made for a fabulous holiday. We would recommend the Novatel Benoa to anyone :)

Posted by on 29 May 2018

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Comment from Hotel Management

11 Jun. 2018 by Suci Tirta, Resident Manager

Dear Valued Guest, Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. Full rating on your review will encourage us to keep up this good service. We definitely looking forward to welcoming you back to our resort. Sincerely, Suci Tirta, Resident Manager

5 out of 5
Hotel is beautiful and situated on the beach and not far from various restaurants and shops. Staff are great and more social than other places which is nice.

Posted by on 19 May 2018

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Comment from Hotel Management

23 May 2018 by daniele

Dear Valuated Guest, Warmest greetings from Novotel Bali Benoa, Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel and staff. We surely would share your feedback to our team to always perform our service at our best. Have a great day! Sincerely, Daniele Ruiu

4 out of 5

Overall a pleasant experience.

Pros: Relaxed atmosphere.
Cons: Nothing in the mini bar in the room, so when we arrived to our room at 2am there was nothing - just water.
We arrived in the early hours of the morning and our airport transfers went smoothly as did our check-in. We enjoyed breakfast daily at the hotel and had dinner there twice and enjoyed the entertainment provided. The breakfast fare was better than the dinner options, but it was all still good and our group came home well. So the food is very safe to eat. Novotel Bali Benoa is close to the Benoa Harbour and therefore the beach is not as nice as I expected for Nusa Dua. If you are after a pristine beach this is not the place for you. Our room overlooked the pool and was clean and comfortable. I requested a 'quiet' room, which I would have to say we did not get as we were located near the road end of the accommodation wing. The pool was nice and a good temperature. Overall a pleasant experience.

Posted by , from Darwin on 2 Aug. 2016

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Comment from Hotel Management

by Sarah

Dear Lyndall, Warmest greetings from Novotel Bali Benoa, Thank you for your review and for choosing our hotel. We are so glad to hear that you enjoyed your stay and gave positive feedback about the hotel, room, staff and our breakfast. We surely would share your feedback to our team to always perform our service at our best. Have a great day! Sincerely, Novotel Bali Benoa Team.

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Novotel Bali Benoa, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A beach bar and A poolside bar. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a free kid's club, a kids' pool and an outdoor tennis court. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Nusa Dua hotel.

  • 187 guestrooms or units
  • 2 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1996
  • Bar on the beach
  • Bar by the pool
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (15.5 km / 9.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bali Benoa offers 187 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This accommodation is furnished with single sofa beds. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio (furnished)
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Uluwatu Restaurant – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Cocos Beach Restaurant – This beachfront restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crocokiss Restaurant – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.

Nanas Bar – On-site bar. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

  • Security system
  • Union Pay
  • No lifts
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one-way)
  • Rollaway bed fee: USD 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Novotel Benoa
  • Benoa Bali Novotel
  • Benoa Novotel
  • Novotel Bali
  • Novotel Bali Benoa
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Hotel Nusa Dua
  • Novotel Bali Benoa Nusa Dua
  • Novotel Benoa
  • Novotel Benoa Bali
  • Novotel Bali Benoa Hotel
  • Novotel Bali Benoa Nusa Dua
  • Novotel Bali Benoa Hotel Nusa Dua

You should know

  • Novotel Bali Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.