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Hotel Description

You'll be connected to the convention center at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified, and within just a 15-minute stroll of Bali Nusa Dua Convention Centre and Bali International Convention Center. Highlights at this luxury hotel include 3 restaurants, 4 outdoor swimming pools, and a full-service spa.

A relaxing visit to So SPA can include deep-tissue massages, hot stone massages, and body wraps along with access to the sauna and spa tub. The restaurant, Kwee Zeen, serves Asian cuisine and is open for breakfast, brunch, lunch, and dinner. Le Bar is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find free cabanas, and enjoy the onsite gym and lazy river. 25231 square feet (2344 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, an outdoor tennis court, and a sauna. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of a free shopping center shuttle.

Places within a 30-minute drive of this 5-star BTDC hotel include Nusa Dua Beach and Uluwatu Temple.

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$294* Per night/room 25 Jun. - 26 Jun.

Luxury Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed (Prestige, Club Millésime Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, 2 Single Beds, Private Pool (Plunge Pool)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified ratings based on 40 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Everyone (25) Couples (6) Family (5)
5 out of 5
When a friend had stomach problems the staff went over and above with help. Would come back again

Posted by on 23 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Hotel Manager

Dear Susan Patricia,Bonjour! Selamat Siang!Thank you for the review you posted online, we truly appreciate it. It fills us with joy knowing that your latest stay was nothing but a flawless one. It delights us even more knowing that our Ambassadors have succeeded to create wonderful memories during your stay. We are all looking forward to seeing you back again in the nearest future. Best Regards,Agus AstawaHotel ManagerSofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 13 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by Hotel Manager

Dear Moira,Bonjour! Selamat Siang!Thank you for sharing your rating with us online through our Wotif page.We are extremely delighted knowing that your latest stay was up to your expectations, or even exceeded. We are all looking forward for having you back again in not too distant future. Best Regards,Agus AstawaHotel ManagerSofitel Bali Nusa Dua Beach Resort

5 out of 5
Beautiful place

Posted by on 1 Oct. 2022

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3 out of 5
This property is so overcrowded and the building feels very cramped. It does not have the nature and bali vibe going on. It feels disorganised.

Posted by on 28 Sep. 2022

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Comment from Hotel Management

19 Dec. 2022 by General Manager

Dear Natalie,Bonjour! Selamat Siang!Thank you for leaving us your rating on our online platform.I am saddened to know that your stay fell below your expectations from the score you gave us. Though we regret it much, we would appreciate to know more details about your stay. At Sofitel, we believe that our guests feedback aid us to maintain our highest quality of products and services, hence yours will be crucial for us too.Nevertheless, we remain hopeful to have another chance to better serve you in the future.Regards,Sylvain PasdeloupGeneral ManagerSofitel Bali Nusa Dua Beach Resort

5 out of 5
Out of this world, not what I expected. Beautiful hotel and surroundings, friendly & lovely staff. Will be staying here again, without a doubt.

Posted by on 25 Sep. 2022

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5 out of 5
Clean beach with clear water, best buffet breakfast I have ever had, relaxing poolside vibe. Exec lounge was the icing on the cake...

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by General Manager

Dear Valued Guest, Bonjour! Selamat siang! Thank you for choosing Sofitel Bali Nusa Dua Beach Resort. It fills us with joy to learn that you had a relaxing holiday with us. We are humbled to hear that our sumptuous breakfast was the best you have ever had to date. Once again, thank you for your commendation towards our resort. We look forward to welcome you back, hopefully in the near future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! We very much appreciate the high rating you have shared on your recent stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to understand that your overall experience in our resort was up to your expectations and we look forward to another pleasure of welcoming you back at our Balinese paradise. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

4 out of 5
The rooms were a little bit too dark, they need more light.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by General Manager

Dear Valued Guest, Bonjour! Selamat siang! Thank you for choosing Sofitel Bali Nusa Dua Beach Resort for your recent holiday in this beautiful island. We highly appreciate the constructive feedback you shared pertaining to the brightness of the room. Please be assure as we have shared it to our management for further review. Nonetheless, we believe it did not fluster your overall experience which is reflected by the high score you gave. We are looking forward to welcoming you back at our resort whenever your travel brings you back to Bali. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

3 out of 5
Very nice hotel, good location. Pool cocktails where very average, butler staff a little too in your face knocking on the door every evening. Coffee cups, glasses etc never replaced during room service. For the you pay expected the service to be better. Gym was extremely hot no aircon. Club lounge nice but no kids allowed in evenings which makes things hard.

Posted by on 24 Dec. 2019

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Comment from Hotel Management

26 Dec. 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! We truly appreciate the time you have spent to leave your feedback towards Sofitel Bali Nusa Dua Beach Resort. We regret knowing that your latest stay with us was not entirely up to your expectations. Please rest assured as we have shared your constructive remarks to the relevant department heads for further review and immediate actions. Several actions have been conducted by our team, in order to rectify the issues immediately and prevent repeat occurrences in the future. I hope you will give us another opportunity to serve you better in the future. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by General Manager

Dear Valued Guest, Bonjour! Selamat Siang! We very much appreciate the excellent rating you left online on Wotif. It pleases us to read that your stay was a magnificent one. Also, knowing that we could meet your expectations is truly rewarding, thank you for sharing it with us. We truly hope to see you again in close future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

About the Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Location Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Sofitel Bali Nusa Dua Beach Resort - CHSE Certified you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a sauna. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.

  • 415 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 25231 sq ft of conference space
  • 2344 sq m of conference space
  • Built in 2013
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle, cruise terminal shuttle, and ferry terminal shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified offers 415 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, designer toiletries, and hair dryers. This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Kwee Zeen - Overlooking the garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

Cucina - This poolside fine-dining restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Toya beach Bar and Grill - This beach seafood restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Le Bar - Overlooking the garden, this lobby lounge specializes in international cuisine and serves light fare only. Open daily.

L'oh Bar - This poolside bar specializes in international cuisine and serves lunch and light fare. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 865150.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Policies

Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.

This property’s children’s club is available to children ages 4-12.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 484000 for adults and IDR 241998 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 865150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Nusa Dua Beach
  • Bali Sofitel Resort
  • Nusa Dua Beach Resort
  • Sofitel Bali
  • Sofitel Bali Beach
  • Sofitel Bali Beach Resort
  • Sofitel Bali Nusa Dua Beach
  • Sofitel Bali Nusa Dua Beach Resort
  • Sofitel Nusa Dua Beach
  • Sofitel Nusa Dua Beach Resort
  • Sofitel Bali Resort
  • Sofitel Bali Nusa Dua Beach Resort
  • Sofitel Bali Nusa Dua Beach Resort CHSE Certified
  • Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Hotel
  • Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Nusa Dua

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.