"We loved our stay here. The buffet was great, the other dinning options very good. Pool was amazing and also the beach beds. The shower temperature sy ... " More
A relaxing visit to Heavenly Spa by Westin™ can include deep-tissue massages, hot stone massages, hydrotherapy, and reflexology along with access to the spa tub. The restaurant, Ikan Restaurant and Bar, serves seafood and is open for lunch and dinner. Velada is the resort's own sports bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym, outdoor tennis court, sauna, and kids' swimming pool. 169488 square feet (15746 square meters) of event facilities include 42 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free wired Internet in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of a free area shuttle.
Sights within a 10-minute walk of this 5-star BTDC resort include Pasifika Museum and Bali Collection Shopping Centre.
10 Oct. 2022 by Oriol Montal
Dear Cornel,We are delighted to hear that you found our hotel the perfect choice for your stay and that we were able to make your stay as comfortable, relaxing and pleasant place to be. We are pleased to note that you impressed with the attentive and friendly service delivered by the associates. Thank you for your kind review and please let us know if there is anything we can do to make your next visit more special and we are more than happy to welcoming you back in the near future.Be Well,Oriol Montal General Manager
10 Oct. 2019 by Oriol Montal General Manager
Dear Sonia, We are pleased to learn that overall you had a wonderful experience with us recently. It is also uplifting to learn that we were able to deliver the highest quality service given by our associates to make your stay even better. Please let us know if there is anything we can do to make your next visit more special. We are always aiming at serving our guests better and continue to renew our service. We certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.
25 Jun. 2021 by Oriol Montal General Manager
Dear Anonymous, We do apologize for the inconvenience that you experienced in regards to the noisiness in your room. Please allow us to take the necessary actions to ensure similar situations can be avoided in the future. We sincerely hope to have another chance to welcoming you back again should your travel brings you back to Bali.
25 Jun. 2021 by Oriol Montal General Manager
Dear Anonymous, Thank you for your review. There is nothing more satisfying than knowing that we were able to take care of you with such a memorable impression We are looking forward to welcoming you back for another memorable experience
25 Jun. 2021 by Oriol Montal General Manager
Dear Anonymous, We are delighted to hear that you found our hotel the perfect choice for your holiday. It is a pleasure to read your compliments towards our associates for their attentive and friendly service. It is our aim is to respond to the needs of every guest on a personal level so each guest leaves us rested, energized and renewed. We are very pleased to note that we were able to exceed your expectations on your recent stay with us and we look forward to welcoming you back on your future travels to Bali.
14 Jul. 2021 by Oriol Montal, General Manager
Dear Anonymous, Thank you for your review. We are pleased to know that you had an enjoyable stay with us. Please let us know if there is anything we can do to make your next visit more special. We are always aiming at serving our guests better and continue to renew our service. We are looking forward to welcoming you back for another memorable experience.
22 Jan. 2018 by Alex Dietzsch Executive Assistant Manager
Dear james, We regret the standards of our service fell short of your expectations and please accept our sincere apologies. Hygiene and cleanliness are very important for us. I would like to assure you that we have taken your feedback seriously and that guest satisfaction is our number one priority. We have shared your feedback with our related department to ensure the consistency of our service delivery. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bali. Alex Dietzsch Executive Assistant Manager
10 Nov. 2017 by Bipan Kapur
Dear Anonymous, It is a pleasure to know that you were pleased with the attentiveness and friendliness given by our associates. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. There is nothing more satisfying than knowing that we were able to take care of you and give you such a memorable impression. We sincerely look forward to welcoming you back in the near future. Bipan Kapur Managing Director
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
The Westin Resort Nusa Dua, Bali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces. Business amenities include a business center, 42 meeting rooms, and limo/town car service. Event space at this resort measures 169488 square feet (15746 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury The Westin Resort Nusa Dua, Bali. An area shuttle within 13.8 kilometres and a shopping center shuttle are free. This 5-star Nusa Dua resort is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
The Westin Resort Nusa Dua, Bali offers 433 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Ikan Restaurant and Bar - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Seasonal Tastes - This poolside restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Hamabe Restaurant - This restaurant specializes in sushi and serves dinner only. A children's menu is available. Open daily.
Prego - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Velada - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The Westin Resort Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.