"We loved our stay here. The buffet was great, the other dinning options very good. Pool was amazing and also the beach beds. The shower temperature sy
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You'll be connected to the convention center at The Westin Resort Nusa Dua, Bali, and within a short 5-minute stroll of Bali International Convention Center and Bali Nusa Dua Convention Centre. Highlights at this luxury resort include 2 outdoor swimming pools, a full-service spa, and a restaurant.
A relaxing visit to Heavenly Spa by Westin™ can include deep-tissue massages, hot stone massages, hydrotherapy, and reflexology along with access to the spa tub. The restaurant, Ikan Restaurant and Bar, serves seafood and is open for lunch and dinner. Velada is the resort's own sports bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym, outdoor tennis court, sauna, and kids' swimming pool. 169488 square feet (15746 square meters) of event facilities include 42 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free wired Internet in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of a free area shuttle.
Sights within a 10-minute walk of this 5-star BTDC resort include Pasifika Museum and Bali Collection Shopping Centre.
from AU$192
Deluxe Room, 2 Double Beds, Non Smoking, Garden View
The Westin Resort Nusa Dua, Bali ratings based on 47 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Westin Resort Nusa Dua, Bali
Everyone (26)Couples (5)Family (14)
5 out of 5
We loved our stay here. The buffet was great, the other dinning options very good. Pool was amazing and also the beach beds. The shower temperature system was a little annoying but once you worked it out, it was fine.
Rooms and beds were also great. The only issue we had was with Taco night… great idea just badly executed. Meals took forever with only 3 other occupied tables. Then they didn’t order our toddlers meal. Then when it arrived it was still wrong and then tried to charge us for the mistake.
Posted by Georgi on 5 Aug. 2023
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5 out of 5
Excellent staff
Posted by CORNEL on 26 Sep. 2022
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Comment from Hotel Management
10 Oct. 2022
by Oriol Montal
Dear Cornel,We are delighted to hear that you found our hotel the perfect choice for your stay and that we were able to make your stay as comfortable, relaxing and pleasant place to be. We are pleased to note that you impressed with the attentive and friendly service delivered by the associates. Thank you for your kind review and please let us know if there is anything we can do to make your next visit more special and we are more than happy to welcoming you back in the near future.Be Well,Oriol Montal General Manager
5 out of 5
Excellent, everything is run so well, staff are lovely and really helpful. Love staying here!
Posted by Sonia on 24 Sep. 2019
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Comment from Hotel Management
10 Oct. 2019
by Oriol Montal General Manager
Dear Sonia,
We are pleased to learn that overall you had a wonderful experience with us recently. It is also uplifting to learn that we were able to deliver the highest quality service given by our associates to make your stay even better. Please let us know if there is anything we can do to make your next visit more special. We are always aiming at serving our guests better and continue to renew our service. We certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.
3 out of 5
Location of the room and noisiness due to location of the room
Posted by a verified traveller on 19 Jun. 2019
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Comment from Hotel Management
25 Jun. 2021
by Oriol Montal General Manager
Dear Anonymous,
We do apologize for the inconvenience that you experienced in regards to the noisiness in your room. Please allow us to take the necessary actions to ensure similar situations can be avoided in the future. We sincerely hope to have another chance to welcoming you back again should your travel brings you back to Bali.
5 out of 5
Posted by a verified traveller on 25 May 2019
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Comment from Hotel Management
25 Jun. 2021
by Oriol Montal General Manager
Dear Anonymous,
Thank you for your review. There is nothing more satisfying than knowing that we were able to take care of you with such a memorable impression We are looking forward to welcoming you back for another memorable experience
5 out of 5
Great hotel, great staff, they were willing to help . Will stay there again and again.
Posted by a verified traveller on 22 Jan. 2019
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Comment from Hotel Management
25 Jun. 2021
by Oriol Montal General Manager
Dear Anonymous,
We are delighted to hear that you found our hotel the perfect choice for your holiday. It is a pleasure to read your compliments towards our associates for their attentive and friendly service. It is our aim is to respond to the needs of every guest on a personal level so each guest leaves us rested, energized and renewed. We are very pleased to note that we were able to exceed your expectations on your recent stay with us and we look forward to welcoming you back on your future travels to Bali.
4 out of 5
Posted by a verified traveller on 31 Dec. 2018
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Comment from Hotel Management
14 Jul. 2021
by Oriol Montal, General Manager
Dear Anonymous,
Thank you for your review. We are pleased to know that you had an enjoyable stay with us. Please let us know if there is anything we can do to make your next visit more special. We are always aiming at serving our guests better and continue to renew our service. We are looking forward to welcoming you back for another memorable experience.
5 out of 5
Probably one of the nicest hotels I have stayed in.
Staff were amazing, from the people you don't see that keep the hotel and the grounds prestine to all the bar staff, restaurant staff and reception staff that cannot do enough to help you. A big thank you to all the staff at the kids club they were amazing, our boys loved it. Christmas was amazing for the children with all the events that the hotel had on.
We were there for 10 nights and apart from going to the Bali Collection shopping centre for a look around and to walk up and down the beach we had no reason to leave the hotel.
The hotel is so big that you never feel cramped or not able to get a table at a restaurant even over the christmas period.
The food was fantastic, and just so much of it. Favourite meal apart from Christmas evening must be the Japanese restaurant where they had an all you could eat buffet of every type of Japanese cuisine you could wish for. My only comment is I could redesign the hotel would be to make the bathroom smaller and the balcony and bedroom bigger. We had a room with 2 double beds, which for 4 was a little small whereas you could have had a party of 10 in the bathroom! Being able to sit on the balcony at the end of the evening would have been nice though the balcony was the size of a shower cubical. First world problems I know, and that is the only comment I can only come up with, it was really that good.
Thank you to all the staff you never stopped smiling.
Posted by a verified traveller on 28 Dec. 2018
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2 out of 5
Average for five star rated hotel
Room smelled of heavy air freshener masking another smell probably smokers
Posted by james, from perth wa on 7 Jan. 2018
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Comment from Hotel Management
22 Jan. 2018
by Alex Dietzsch Executive Assistant Manager
Dear james,
We regret the standards of our service fell short of your expectations and please accept our sincere apologies. Hygiene and cleanliness are very important for us. I would like to assure you that we have taken your feedback seriously and that guest satisfaction is our number one priority. We have shared your feedback with our related department to ensure the consistency of our service delivery. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bali.
Alex Dietzsch
Executive Assistant Manager
5 out of 5
Excellent service
The hotel staff go above and beyond for service and whatever you need they are right there.
Posted by a verified traveller on 5 Nov. 2017
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Comment from Hotel Management
10 Nov. 2017
by Bipan Kapur
Dear Anonymous,
It is a pleasure to know that you were pleased with the attentiveness and friendliness given by our associates. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. There is nothing more satisfying than knowing that we were able to take care of you and give you such a memorable impression. We sincerely look forward to welcoming you back in the near future.
Bipan Kapur
Managing Director
About the The Westin Resort Nusa Dua, Bali - CHSE Certified
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Property Features
The Westin Resort Nusa Dua, Bali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces. Business amenities include a business center, 42 meeting rooms, and limo/town car service. Event space at this resort measures 169488 square feet (15746 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury The Westin Resort Nusa Dua, Bali. An area shuttle within 13.8 kilometres and a shopping center shuttle are free. This 5-star Nusa Dua resort is smoke free.
1 building
433 guestrooms or units
5 levels
169488 sq ft of conference space
15746 sq m of conference space
Deli
Supervised childcare (surcharge)
Childcare (surcharge)
Towels for the beach
Umbrellas for the beach
Umbrellas for the pool
Charging station for electric cars
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Pool or billiards table
Library
Terrace
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
Coffee shop
Bar by the pool
Dining venue
Swim-up bar
Family Friendly Amenities
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 1
Free area shuttle
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Arcade/game room
Playground on site
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
, Internet access in public areas - high speed
Transport
Property shuttles: Free area shuttle within 13.8 kilometres and shopping center shuttle; airport shuttle
Room Amenities
The Westin Resort Nusa Dua, Bali offers 433 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Deep soaking tub
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Ikan Restaurant and Bar - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Seasonal Tastes - This poolside restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Hamabe Restaurant - This restaurant specializes in sushi and serves dinner only. A children's menu is available. Open daily.
Prego - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Velada - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 16
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Hydrotherapy treatments
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Prenatal massage
Steam room in spa
Reflexology
Sports massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The Westin Resort Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for IDR 660000.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets and service animals are not allowed at The Westin Resort Nusa Dua, Bali
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Children stay free
Service animals not allowed
One child stays free
Guests will receive an email with special check-in instructions
Debit cards not accepted
Staffed front desk
Smoke detector
Security system
Children stay free - maximum age 11
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Annual carbon offsets
Guest education on local ecosystems and culture
Comprehensive food waste policy
Fees
Guests will be asked to pay the following charges at the property:
Deposit: IDR 1000000 per day
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175450 for children
Airport shuttle fee: IDR 300000 per vehicle (one-way)
Airport shuttle fee per child: IDR 300000 (one-way), (from 1 to 11 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 660000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Bali Westin Resort
Bali Westin Resort Nusa Dua
Nusa Dua Bali
Nusa Dua Westin Resort
Nusa Dua Westin Resort Bali
Westin Resort Bali
Westin Nusa Dua Bali
Westin Bali
Westin Resort Bali Nusa Dua
Westin Resort Nusa Dua Bali
The Westin Resort Nusa Dua Bali
You should know
Pool access available from 7:00 AM to 7:00 PM.
One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
The Westin Resort Nusa Dua, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Westin Resort Nusa Dua, Bali uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. There is a shield between guests and staff in the main contact areas.
Yep, The Westin Resort Nusa Dua, Bali is a short 14-minute walk from Nusa Dua Beach. Fun beach activities include yoga and volleyball.
Yep, Heavenly Spa by Westin™ is available for guests. It has a spa tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.
The Westin Resort Nusa Dua, Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.
Yep, this property has a waterslide!
The Westin Resort Nusa Dua, Bali features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Westin Resort Nusa Dua, Bali.
You bet! With amenities like a children's pool and kids' meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise The Westin Resort Nusa Dua, Bali is a hit with families.
No, but there are deep soaking bathtubs in the guestrooms.
Yep, buffet breakfast is on offer daily between 6 AM and 10 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?
Check-in begins at 3:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
