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The Westin Resort Nusa Dua, Bali

5-star property
Kawasan Pariwisata Nusa Dua, Nusa Dua, Bali 1800 796 370
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4.5 out of 5
Wonderful!
See all 57 Wotif Reviews

"Excellent, everything is run so well, staff are lovely and really helpful. Love staying here! " More

By a verified traveller on Tue 24 Sep 2019

Points Of Interest

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Hotel Description

You'll be connected to the convention center at The Westin Resort Nusa Dua, Bali, and within a short 5-minute stroll of Bali International Convention Center and Bali Nusa Dua Convention Centre. Highlights at this luxury resort include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

LCD TVs with cable channels are featured in all 433 rooms, and you can enjoy free WiFi, free wired Internet, and in-room childcare. In-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include soaking tubs and bathrobes, while premium bedding and down comforters invite a good night's rest. Separate bathtubs and showers, coffee/tea makers, and free bottled water are also available.

A relaxing visit to Heavenly Spa by Westin can include deep-tissue massages, hot stone massages, hydrotherapy, and reflexology along with access to the spa tub. The restaurant, Ikan Restaurant and Bar, serves seafood and is open for lunch and dinner. Velada is the resort's own sports bar, serving drinks along with dinner and light fare. Enjoy the 24-hour health club, outdoor tennis court, kids' swimming pool, and waterslide. 169488 square feet (15746 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of a free area shuttle.

Sights within a 10-minute walk of this 5-star BTDC resort include Pasifika Museum and Bali Collection Shopping Centre.

Deluxe Room, 2 Double Beds, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max
AU$81* Per night/room 27 Jun. - 28 Jun.

Deluxe Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Family Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Terrace

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Resort Nusa Dua, Bali ratings based on 57 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Resort Nusa Dua, Bali

Everyone (28) Couples (8) Family (20)
5 out of 5
Excellent, everything is run so well, staff are lovely and really helpful. Love staying here!

Posted by on 24 Sep. 2019

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Comment from Hotel Management

10 Oct. 2019 by Oriol Montal General Manager

Dear Sonia, We are pleased to learn that overall you had a wonderful experience with us recently. It is also uplifting to learn that we were able to deliver the highest quality service given by our associates to make your stay even better. Please let us know if there is anything we can do to make your next visit more special. We are always aiming at serving our guests better and continue to renew our service. We certainly look forward to welcoming you back at the resort in the near future for another memorable and relaxing experience.

3 out of 5
Location of the room and noisiness due to location of the room

Posted by on 19 Jun. 2019

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5 out of 5

Posted by on 25 May 2019

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5 out of 5
Great hotel, great staff, they were willing to help . Will stay there again and again.

Posted by on 22 Jan. 2019

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4 out of 5

Posted by on 31 Dec. 2018

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5 out of 5
Probably one of the nicest hotels I have stayed in. Staff were amazing, from the people you don't see that keep the hotel and the grounds prestine to all the bar staff, restaurant staff and reception staff that cannot do enough to help you. A big thank you to all the staff at the kids club they were amazing, our boys loved it. Christmas was amazing for the children with all the events that the hotel had on. We were there for 10 nights and apart from going to the Bali Collection shopping centre for a look around and to walk up and down the beach we had no reason to leave the hotel. The hotel is so big that you never feel cramped or not able to get a table at a restaurant even over the christmas period. The food was fantastic, and just so much of it. Favourite meal apart from Christmas evening must be the Japanese restaurant where they had an all you could eat buffet of every type of Japanese cuisine you could wish for. My only comment is I could redesign the hotel would be to make the bathroom smaller and the balcony and bedroom bigger. We had a room with 2 double beds, which for 4 was a little small whereas you could have had a party of 10 in the bathroom! Being able to sit on the balcony at the end of the evening would have been nice though the balcony was the size of a shower cubical. First world problems I know, and that is the only comment I can only come up with, it was really that good. Thank you to all the staff you never stopped smiling.

Posted by on 28 Dec. 2018

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2 out of 5

Average for five star rated hotel

Room smelled of heavy air freshener masking another smell probably smokers

Posted by , from perth wa on 7 Jan. 2018

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Comment from Hotel Management

22 Jan. 2018 by Alex Dietzsch Executive Assistant Manager

Dear james, We regret the standards of our service fell short of your expectations and please accept our sincere apologies. Hygiene and cleanliness are very important for us. I would like to assure you that we have taken your feedback seriously and that guest satisfaction is our number one priority. We have shared your feedback with our related department to ensure the consistency of our service delivery. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bali. Alex Dietzsch Executive Assistant Manager

5 out of 5

Excellent service

The hotel staff go above and beyond for service and whatever you need they are right there.

Posted by on 5 Nov. 2017

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Comment from Hotel Management

10 Nov. 2017 by Bipan Kapur

Dear Anonymous, It is a pleasure to know that you were pleased with the attentiveness and friendliness given by our associates. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. There is nothing more satisfying than knowing that we were able to take care of you and give you such a memorable impression. We sincerely look forward to welcoming you back in the near future. Bipan Kapur Managing Director

5 out of 5

One of the best resorts i have stayed at

Pros: Position and Staff
The Westin Resort was an amazing place, we were upgraded to a suite which was so nice with views to the beach. The staff were amazing they went above and beyond, nothing was a problem they were so nice and helpful. The pool area was so nice and you always had a lounge chair available. The position of this resort is fantastic, so relaxed with the nice clean beach then a 10 minute walk and you can be out to the cheaper shops and massages. I will be back to see you again The Westin.

Posted by , from australia on 29 Oct. 2017

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Comment from Hotel Management

8 Nov. 2017 by Bipan Kapur

Dear michelle, It is a pleasure to know that you were pleased with the attentiveness and friendliness given by our associates. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is exceeded. We are pleased to hear that you had some uplifting downtime enjoying the pool and other renewing facilities surrounding the resort and your plan to return. We are looking forward to the pleasure of welcoming you again at the resort for another memorable and relaxing experience. Bipan Kapur Managing Director

4 out of 5
We thoroughly enjoyed our 10 days in the Westin and this was made all the better for the friendly staff.

Posted by on 6 Sep. 2017

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Comment from Hotel Management

11 Sep. 2017 by Bipan Kapur

Dear Anonymous, It is uplifting to know that we were able to deliver the highest quality service to make your stay memorable. I will share your kind words of appreciation with the entire team as they will be inspired to hear it. We hope to welcome you back in the paradise island of Bali. Bipan Kapur Managing Director

About the The Westin Resort Nusa Dua, Bali

Location Kawasan Pariwisata Nusa Dua, Nusa Dua, Bali 80363

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Westin Resort Nusa Dua, Bali offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and limo/town car service. Event space at this resort measures 169488 square feet (15746 square meters) and includes a conference center. A children's pool, a 24-hour health club, and a library are also featured at the luxury The Westin Resort Nusa Dua, Bali. An area shuttle within 13.8 kilometers and a shopping center shuttle are free. This 5-star Nusa Dua resort is smoke free.

  • 1 building
  • 433 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 2 bars or lounges
  • 169488 sq ft of conference space
  • 15746 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (13.2 km / 8.2 mi)
  • Property shuttles: Free area shuttle within 13.8 kilometers and shopping center shuttle; airport shuttle

Room Amenities

The Westin Resort Nusa Dua, Bali offers 433 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Ikan Restaurant and Bar - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Seasonal Tastes - This poolside restaurant serves breakfast and dinner. A children's menu is available. Open daily.

Hamabe Restaurant - This restaurant specializes in sushi and serves dinner only. A children's menu is available. Open daily.

Prego - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Velada - Overlooking the garden, this sports bar serves dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 660000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Westin Resort Nusa Dua, Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals not allowed
  • One child stays free
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000 per day
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1508300
  • New Year's Eve (31 December) Gala Dinner per child: IDR 754150 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 350000 for adults and IDR 175450 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 300000 (one-way), (from 1 to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 660000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Westin Resort
  • Bali Westin Resort Nusa Dua
  • Nusa Dua Bali
  • Nusa Dua Westin Resort
  • Nusa Dua Westin Resort Bali
  • Westin Resort Bali
  • Westin Nusa Dua Bali
  • Westin Bali
  • Westin Resort Bali Nusa Dua
  • Westin Resort Nusa Dua Bali
  • The Westin Resort Nusa Dua Bali
  • The Westin Nusa Dua, Bali
  • The Westin Resort Nusa Dua, Bali Resort
  • The Westin Resort Nusa Dua, Bali Nusa Dua
  • The Westin Resort Nusa Dua, Bali Resort Nusa Dua

You should know

  • The Westin Resort Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.