Deluxe Room, 2 Single Beds, Garden View
Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$190 per night
ADVERTISING SPONSORED LISTING
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Kawasan Pariwisata Lot N2,
Nusa Dua,
Bali
1800 796 370
- Walking distance to Bal...
- Free WiFi and wired Int...
- Free valet and self parking
- On-site dining
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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
5.0 out of 5.0
"Nice stay could have more English speaking TV channels " More
Points Of Interest
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Hotel Description
All 287 individually decorated rooms feature LED TVs with cable channels, and you can enjoy free WiFi, free wired Internet and MP3 docks. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. DVD players, coffee/tea makers and free newspapers are also available.
A relaxing visit to Lagoon Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Banyubiru Restaurant, serves international cuisine and is open for breakfast, brunch and dinner. Cascade Bar & Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and 24-hour fitness centre. 7772 square feet (722 square metres) of event facilities include conference rooms, and other business amenities include a business centre and limo/town car service. Other amenities include a winery, free WiFi in public areas and a kids' swimming pool. Buffet breakfast is available daily between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle.
Within a 30-minute walk of this 5-star BTDC hotel, attractions include Nusa Dua Beach and Tanjung Benoa.
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali ratings based on 32 Verified Reviews
Room cleanliness
5.0 out of 5.0
Service & staff
5.0 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Check-in was done while sitting on a couch in the foyer, not standing at a desk- wonderful! Plenty of arm chairs and couches for a quiet read or chat looking at the sea views. Rooms had good size balcony with garden views . Bed was large and vary comfortable, big TV with loads of English channels. Great pools, plenty of loungers on the beach. Everything clean and tidy. Free shuttle to Bali Collection shopping complex. Staff super efficient and friendly. Tried Melia, Grand Hyatt. This is the best.
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Comment from Hotel Management
13 May 2019 by Nizel
Dear reviewer, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are thrilled to learn you have had an enjoyable stay and that we contributed in some small way to make your recent stay at The Laguna Resort & Spa a pleasant and memorable one. Your excellent review and complimentary words has been shared to the entire team as I believe that they will feel very cherished and inspiring. Once again, thank you for staying at the Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali and we certainly look forward to welcoming you back to create more memories with us whenever your travels bring you back to Nusa Dua. Sincerely, Nizelania Tarini Director of Rooms
Wonderful stay, brilliant staff, so helpful and friendly.
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Comment from Hotel Management
9 Apr. 2019 by Lucia
Dear reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We greatly appreciate your feedback and also highly rating us after experience the resort. Certainly hope to seeing you back. Sincerely, Lucia Liu General Manager
The peace, tranquility and atmosphere of the resort are breathtaking...and the staff are kind and most respectful.. Had a great time.. Ty!
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Comment from Hotel Management
8 Mar. 2019 by Nizel
Dear reviewer, Warmest greetings from The Laguna resort & Spa, Nusa Dua Bali! So glad to hear how you enjoyed your holiday at The Laguna with peace, tranquility and atmosphere breathtaking. And thank you for highlight the level of service from our associates. We certainly look forward to welcoming you back. With kind regards, Nizelania Tarini Director of Rooms
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Comment from Hotel Management
7 Jan. 2019 by Lucia
Dear reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! We are thrilled to learn you have had an enjoyable stay and that we contributed in some small way to make your recent stay at The Laguna Resort & Spa a pleasant and memorable one. Thank you for staying with us and look forward to welcoming you back. Sincerely, Lucia Liu General Manager
Excellent 5 star resort. The swimming lagoons ,pools, restaurants and staff were A plus
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Comment from Hotel Management
23 Dec. 2018 by Lucia
Dear reviewer, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our service standards. Look forward to welcoming you back to our resort in the near future. Sincerely, Lucia Liu General Manager
Just beautiful wherever you look. Best breakfast, miss it already. Would go back in a heartbeat. Staff fantastic, nothing was any trouble. Best resort in bali.
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Comment from Hotel Management
11 Dec. 2018 by Lucia
Dear reviewer, Greetings from The Laguna resort & Spa, Nusa Dua Bali! Thank you for your visit and highlight on the service and facilities offered. Look forward to welcoming you back in the near future. Sincerely, Lucia Liu General Manager
I have stayed at this hotel six times now and the last three I have been checked in late, arriving around 4-5pm to find my room not ready yet again. Very disappointing after a long trip and an email to confirm my arrival time. The property is now looking tired and needs a refresh.
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Comment from Hotel Management
7 Jun. 2018 by Nizel
Dear Lyn, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are delighted to learn that you have had an enjoyable stay and that we contributed in some small way to make your recent experience at The Laguna Resort & Spa a pleasant and memorable one. Total guest satisfaction is our utmost priority and it is thanks to your feedback and comments that we are able to maintain and further improve on our service standards. We look forward to welcoming you back in the near future. Sincerely, Nizelania Tarini Assistant Director of Rooms
Nice stay could have more English speaking TV channels
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Comment from Hotel Management
30 May 2018 by Nizel
Dear Noddy, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your recently staying with us and look forward to your return stay in the near future. Sincerely, Nizelania Tarini Assistant Director of Rooms
Staff members couldn't do anything for you friendl
Pros:
The staff
Cons:
Nothing
Location:
Plenty of shops and restaurants also plenty water sports, tennis table tennis water activity
Hotel has beautiful gardens,swimming pools and the most important thing is the staff, I would diffenlaty go back
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Comment from Hotel Management
30 May 2018 by Nizel
Dear reviewer, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! So happy to learn that you have a wonderful holiday experience at our resort and certainly hope this experience will bring you back to our resort in the near future. Sincerely, Nizelania Tarini Assistant Director of Rooms
Excellent service good security Fantastic service service when my husband was sick they cleaned up the room and provided a doctor and transport to the hospital for 3 days with no extra charge The grounds are beautiful The shopping centre and markets are close by I will return 😊
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Comment from Hotel Management
30 May 2018 by Nizel
Dear pam, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, we really hope you and your husband are fine. Thank you for sharing your wonderful experience and so happy that everything offered were meet to your satisfaction. We certainly hope to welcoming you back in the near future. Sincrely, Nizelania Tarini Assistant Director of Rooms
About the The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Location Kawasan Pariwisata Lot N2, Nusa Dua, Bali 80363Renovations + Closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Property Features
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers an attached winery, a kid's pool and outdoor tennis courts. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua hotel.
- 287 guestrooms or units
- 4 levels
- 3 dining venues
- 3 bars or lounges
- 7772 sq ft of conference space
- 722 sq. m of conference space
- Built in 1991
- Winery on site
- Bar on the beach
- Bar by the pool
- Coffee shop
- Deli
- Terrace on the roof
- Cabanas on the beach (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Car service
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- On-site shopping
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Number of outdoor pools - 3
- Children's pool
- Free WiFi
- Outdoor tennis courts - 2
- Free area shuttle
- Snack bar/deli
- Laundry facilities
- Refrigerator
- Free cribs/infant beds
- DVD player
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Parking
Free self parking , Free valet parking , Free parking nearby
Transport
- Airport: Denpasar (DPS-Ngurah Rai Intl.) (13.5 km / 8.4 mi)
- Property shuttles: Free area shuttle within 1.6 km and shopping centre shuttle; airport shuttle
- Parking: Free valet parking and self parking
Room Amenities
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 forms of accommodation with MP3 docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 49-inch LED televisions come with premium cable channels. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Deep soaking tub
- Minibar
- MP3 dock
- In-room dining (24 hours)
- LED television
- Cable channels
- Premium channels
- DVD player
- Fridge
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Bathtub or shower
- Cribs (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Massage in room (surcharge)
- Hairdryer
- Safe
- Bathrobes
- Toiletries (free)
- Iron and ironing board
- Desk
- Climate control (air conditioning)
- Ensuite bathroom
- Unique furnishings
- Unique decor
- Connecting rooms available
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Banyubiru Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Reservations are required.
Arwana Restaurant – This beachfront restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cornerstone Deli – Overlooking the pool and garden, this delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Kulkul Bar – This beachfront bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
Cascade Bar & Lounge – Overlooking the pool and garden, this lobby lounge specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
- Number of treatment rooms 8
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Ayurvedic treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Thai massage
- Reflexology
- Detoxification wrap
- Massages
Hotel Policies
Check-in
- Check-in time ends at midnight
- Check-in time starts at 3 PM
Special check-in instructions:
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for IDR 887800.0 per night.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds.
Fees
Guests will be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: IDR 3500000.00
- New Year's Eve (31 December) Gala Dinner per child: IDR 850000.00 (from 4 to 12 years old)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between IDR 220000.00 and IDR 275000.00 for adults, and IDR 220000.00 and IDR 275000.00 for children (approximately)
- Airport shuttle fee: IDR 700000 per vehicle (roundtrip)
- Rollaway bed fee: IDR 887800.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Laguna Luxury Collection Resort Bali
- Laguna Luxury Collection Bali
You should know
- The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
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