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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Beachfront, with full-service spa

Where to?

Dates

July 2025

August 2025

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

includes taxes & fees

23 July - 24 July

Explore the area

Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363

Bali International Convention Center
‪3 min walk‬
Bali Collection Shopping Centre
‪5 min walk‬
Bali Nusa Dua Convention Centre
‪6 min walk‬
Denpasar (DPS-Ngurah Rai Intl.)
‪14 min drive‬

Room options

Presidential Suite, 2 Bedrooms, Non Smoking, Lagoon View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

390 sq m
Ocean view
Sleeps 6
2 Double Beds

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

158 sq m
Ocean view
Sleeps 3
1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Lagoon View

Exceptional

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Lagoon view
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

Exceptional

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Sleeps 2
1 King Bed

Villa, 2 Bedrooms, Non Smoking

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

850 sq m
Sleeps 6
1 King Bed

Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Exceptional

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

530 sq m
Sleeps 3
1 King Bed

Hibiscus Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Garden

Furnished patio

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Private pool

360 sq m
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Terrace

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

60 sq m
Lagoon view
Sleeps 3
1 King Bed

65-inch Smart TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Furnished balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

60 sq m
Lagoon view
Sleeps 3
1 King Bed

Studio, 2 Double Beds, Non Smoking, Lagoon Access

Highlights

Terrace

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

48 sq m
Lagoon view
Sleeps 3
2 Double Beds

Studio, 1 King Bed, Non Smoking, Lagoon Access

Highlights

Terrace

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

48 sq m
Lagoon view
Sleeps 3
1 King Bed

: Room, 2 Double Beds, Non Smoking, Lagoon Access

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Lagoon view
Sleeps 2
2 Double Beds

Room, 1 King Bed, Non Smoking, Lagoon Access

Exceptional

Highlights

Terrace

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Lagoon view
Sleeps 2
1 King Bed

Studio, 2 Double Beds, Non Smoking, Resort View

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

48 sq m
Lagoon view
Sleeps 3
2 Double Beds

Studio, 1 King Bed, Non Smoking, Resort View

Exceptional

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

48 sq m
Lagoon view
Sleeps 3
1 King Bed

Room, 2 Double Beds, Non Smoking, Lagoon View

Exceptional

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Lagoon view
Sleeps 2
2 Double Beds

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Furnished balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

36 sq m
Sleeps 2
2 Double Beds

About the area

Nusa Dua

At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali you'll be within just a 10-minute stroll of BIMC Hospital Nusa Dua and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 2 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. The restaurant, Banyubiru Restaurant, serves international cuisine and is open for breakfast, brunch and dinner. Kulkul Beach House is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and sauna. 7772 square feet (722 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Attractions within a 30-minute walk of this BTDC hotel include Nusa Dua Beach and Tanjung Benoa Beach.

What's nearby

Bali International Convention Center - 3 min walk - 0.3 km
Bali Collection Shopping Centre - 5 min walk - 0.4 km
Bali Nusa Dua Convention Centre - 6 min walk - 0.6 km
Nusa Dua Beach - 9 min walk - 0.8 km
Geger Beach - 3 min drive - 3.0 km

Getting around

Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

‪Starbucks - ‬10 min walk
‪Meliá Bali - ‬6 min walk
‪Ikan Restaurant & Bar - ‬14 min walk
‪Kwee Zeen - ‬14 min walk
‪Sateria Beachside Restaurant - ‬10 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Beachfront, with full-service spa

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This Nusa Dua hotel is smoke free.

287 guestrooms or units

4 levels

2 dining venues

2 bars or lounges

7772 sq ft of conference space

722 sq. m of conference space

Built in 1991

Deli

Terrace on the roof

Cabanas on the beach (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Business facilities

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Library

Garden

BBQ grill(s)

Gift shop

Beauty salon

Newspapers in lobby (free)

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Indonesian, Russian

Similar properties

Daily buffet breakfast (IDR 502150 per person)

Pool
Spa
Kids pool
Parking included

includes taxes & fees

23 July - 24 July

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free offsite parking
24-hour return airport shuttle on request for a surcharge
Free area shuttle up to 1.6 km
Free shopping centre shuttle
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7 AM to 11 AM for a fee: IDR 332,000 per person
2 bars/lounges
2 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

Arwana Restaurant
Banyubiru Restaurant
Cornerstone Deli
De Bale Lounge & Bar
Kulkul Beach House

Things to do

24-hour gym
7 outdoor pools
Bicycle rentals
Children's pool
Fitness classes
Full-service spa
Library
Sauna
Shopping
Steam room

Family friendly

7 outdoor pools
Children's pool
Free area shuttle
Free cot
Laundry facilities
Living room
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

7,772 square feet of conference space
9 meeting rooms
Business centre
Computer station

Outdoors

Barbecue grill
Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Garden
In a state park
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Transfer shower
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible spa

4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1991
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Children's slippers
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

65-inch smart TV with premium digital channels
MP3 dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

Access via exterior corridors
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Living room
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Children and extra beds

Children are welcome.

Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for IDR 999000.0 per night.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately IDR 332000 per person
Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Laguna Luxury Collection Bali

Laguna Luxury Collection Resort Bali

Laguna Luxury Collection Resort Nusa Dua Bali

The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

What is the cancellation policy at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

As of 10 July 2025, prices found for a 1-night stay for 2 adults at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali on 23 July 2025 start from AU$500.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has a free self car park and free valet parking.

Are there any beaches close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a short 12-minute walk from Nusa Dua Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, there is an onsite spa at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as hot stone massages.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a pool?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali features 7 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali.

Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a hit with families.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, pets and service animals are not allowed.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Good

Sarah

Travelled with family, Travelled with family and small children

7 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were lovely. The pool areas were clean and nice. Paying extra for a cabana is ridiculous in my opinion. Food was good.

Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2025

2/10 Terrible

Keith

Travelled with partner

16 Mar 2025

Disliked: Property conditions & facilities

If you want a loud stinky construction zone then this is the hotel for you. It could be a nice place but the building construction is poor so you can hear the neighbors walking upstairs. The food at the hotel is mediocre and quite overpriced. Each day we walk in the heat to the mall for lunch and dinner. Once a day the tide makes the beach unusable. The music at the beach is monotonous elevator music and drives us mad. The sales people on the beach don't leave us alone. This is not a 'luxury' hotel for anyone who has travelled and knows the meaning of luxury. Avoid it. How in the world does this hotel get a 9.4 composit score???

Stayed 5 nights in Mar 2025

10/10 Excellent

Caitlin

13 Mar 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

KING TONG

Business traveller

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2025

10/10 Excellent

Jodie

Travelled with family

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful relaxing stay at the Laguna with my girls - beautiful facilities and all of the staff were incredibly welcoming and helpful. Would definitely come again!

Stayed 6 nights in Jan 2025

10/10 Excellent

Raphael

4 Dec 2024

Liked: Amenities, property conditions & facilities

Stayed 6 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner

2 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Laguna is an incredible resort in Nusa Dua. We've had the best week getting spoiled here. The pools, beach, rooms, and staff were incredible. A few shout outs to; - Sweety at Kulkul who introduced us to Arak, the spirit of Bali. - The staff at the Lagoon Spa who provided us with an afternoon of total relaxation. - Ryan, Indra, and team at Banyubiru for great service, conversations, and delicious breakfast. - Widy for great service on two nights at Arwana. - Oka and others for amazing beach and pool side service. - Plus so many others who made our stay stress free. We also appreciated the extra security, our check in/out experience, luggage, airport transfer, room service, laundry, activities, etc. We were especially grateful for the resort allowing us to stay and use the pool/beach/spa well past checkout since we had a late flight out. I would highly recommend staying at the Laguna as you explore all of what Bali has to offer.

Stayed 5 nights in Nov 2024

10/10 Excellent

Kenyatta

Travelled with partner

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the resort along with its staff!

Stayed 5 nights in Oct 2024

10/10 Excellent

Lisa

Business traveller

18 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2024

10/10 Excellent

susan

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful magical

I came to the hotel as part of a Viking post cruise tour, but stayed on several days on my own. The hotel is absolutely exquisite. I can’t think of a bad thing to say about it. It is right on the Indian ocean there are amazing pools that thread their way through the gardens with waterfalls and one can swim all around the whole property it’s wonderful, the staff are so sweet just lovely. If you stay there, I’m sure you will have a wonderful time and the food is divine.

Stayed 2 nights in Nov 2024

8/10 Good

Vladimir

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and amazing

Nice and amazing but two important minus 1) there is many limitation for smoking people; 2) in each bill there is a service fee. You have to pay for it even if you don't like the service.

Stayed 11 nights in Oct 2024

6/10 Okay

Tommy

Travelled with partner

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is nice and friendly, small room, mattress was too firm caused soreness when waking up, balcony sliding door doesn’t close all the way leaving gaps for small bugs to easily enter. Lots of spider webs and spiders above the crown molding. Housekeeping did a good job but saw a couple bugs in the room which is hard to eliminate due to the sliding door. The pool was very boring, no music, no atmosphere. Dining options were average, property is right on the sand beach. I left the resort every night and had dinner at other neighboring resorts. Every resort that I went to was nicer than Laguna. The Kempinski is one of the most beautiful hotels I’ve ever seen. I believe it might be a 6 star which makes Laguna a 3/4 star. If Kempinski is only a 5 star resort for Bali, then Laguna is a 3 star hotel. I was upset to have seen them Kempinski and Laguna were the same price when they were so far apart in terms of elegance. Laguna is an okay resort, but I’d never return and there’s no way it’s 5 star. This is 3.5 star at best.

Stayed 3 nights in Oct 2024

10/10 Excellent

David

24 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A very nice property. Well maintained and clearly well managed. Additional food choices on the resort (additional a la carte) menu items would be terrific. Recommended.

Stayed 5 nights in Oct 2024

10/10 Excellent

Trish

Travelled with family

11 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort with great service & amenities. The buffet breakfast is fantastic. Lagoons around the property adds to the tropical luxury. Not a lot of nearby dining options outside of the resort though

Stayed 4 nights in Oct 2024

10/10 Excellent

sonetta, Baltimore

3 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very personable and professional. Top excellence customer service. Just to name a few staff, Ryan from the bar, Dimas in housekeeping. They treated me and my family like we were family. Love it there. Will definitely be visiting there again.

Stayed 8 nights in Sep 2024

6/10 Okay

Shannon

3 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This resort is so appealing to the eye! The ambience alone is beautiful. Everyone there is pleasant. Not one staff member I’ve seen did NOT have a smile. Very quiet and relaxing kind of resort so if your looking for any party resorts this isnt the one. Not to mention the food is great hands down! There wasn’t not one dish that I’ve tried that I did not like

Stayed 4 nights in Sep 2024

10/10 Excellent

Emily

27 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staying at the Laguna was the best hotel experience of my life. The food, the cocktails, the service, the facilities… everything was impeccable!

Stayed 3 nights in Sep 2024

10/10 Excellent

JUNG-WU

27 Sept 2024

Stayed 4 nights in Sep 2024

10/10 Excellent

Margaret

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The moment we entered this hotel we felt like we’d walked into paradise. The resort is maintained so well, the staff are incredibly lovely and no job is too big or too small for them to assist with. We had a very early morning flight when we were leaving which meant we left the hotel before breakfast. The staff organised us a taxi and had packed a breakfast box to take with us. The hotel offers 6 pools and a beach to enjoy. We were torn between two hotels and opted for the Laguna and were extremely pleased we did. In order to make your stay perfect, I would pay attention to the breakfast timings advertised as going earlier is a calmer more enjoyable experience. Pool side loungers fill up very quickly, if you’d like one here make it a priority.

Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Luxurious resort which was perfect for relaxing after spending several days in busy Ubud. Dining options were very good and we took advantage of the beach club happy hours! There are several pools to swim in so you don’t feel crowded at all. The beach was beautiful but only swimmable in the morning as the tide goes down significantly after noontime. The hotel is in a gated area so it is very safe to walk around. Loved our stay here!

Stayed 4 nights in Sep 2024

10/10 Excellent

Pierre Bertin Normil

Travelled with partner

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful and well kept resort. Everybody was friendly and always had a smile on their face. Housekeeping was amazing at making sure room was kept cleaned. Food and location was great and had many different areas to shop and dine. I also felt really safe and enjoyed the privacy that came with the nusa dua beaches

Stayed 5 nights in Sep 2024

10/10 Excellent

Greg

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greg

This hotel has excellent standards in everything and I love staying here. As a regular gym user it would be great to have a rowing machine.

Stayed 14 nights in Aug 2024

10/10 Excellent

Nicola Sisa Di

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My wife and I really enjoyed our stay 7 nights. We found the resort peaceful and quiet it could have been because of the low occupence of our stay, We are a couple in our 60's. big thanks to Fila and Yusi for there warm greetings at the Sapphire bar also to the young tall man at breakfast who's name I can't remember he ran is section wonderfully and the breakfast is one of the best. The cons there were a couple of times the service was a bit lacking but the staff were always very apologetic and friendly and resolved any issues quickly. We always got greeted with a good morning or afternoon by the staff. My wife is a fuss eat and the is a bit lacking but we just use the sister resort for some meals. We would stay at this resort again

Stayed 7 nights in Aug 2024

10/10 Excellent

Ian

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow 5 star

Great place to stay if you are not on a budet

Stayed 3 nights in Aug 2024

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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Sofitel Bali Nusa Dua Beach Resort

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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

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