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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

5.0 star property

Photo gallery for The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

7 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Property video
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 bars/lounges, poolside bar, beach bar
Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$357
includes taxes & fees
6 Mar - 7 Mar

Explore the area

View map
Kawasan Pariwisata Lot N2, Nusa Dua, Bali, 80363
  • Place, BIMC Hospital Nusa Dua
    ‪3 min walk‬
  • Place, Bali International Convention Center
    ‪3 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪4 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Double Beds, Garden View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View

10.0 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Resort View

Studio, 1 King Bed, Resort View | Living room

Studio, 1 King Bed, Resort View

9.4 out of 10
Exceptional
(3 reviews)
  • Lagoon view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Resort View

10.0 out of 10
Exceptional
(2 reviews)
  • Lagoon view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon Access

Room, 1 King Bed, Non Smoking, Lagoon Access

Room, 1 King Bed, Non Smoking, Lagoon Access

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon Access

Room, 2 Double Beds, Non Smoking, Lagoon Access

Room, 2 Double Beds, Non Smoking, Lagoon Access

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 1 King Bed, Non Smoking, Lagoon Access

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking, Lagoon Access

65-inch Smart TV with digital channels, TV, MP3 dock

Studio, 2 Double Beds, Non Smoking, Lagoon Access

  • Lagoon view
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Resort View

65-inch Smart TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom, Resort View

  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

Suite, 1 Bedroom, Lagoon View

  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool) | Living area

Hibiscus Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)

  • Garden view
  • 360 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View (Private Pool)

Villa, 1 Bedroom, Garden View (Private Pool) | Private kitchen

Villa, 1 Bedroom, Garden View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 530 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Garden View

Villa, 2 Bedrooms, Private Pool, Garden View

Villa, 2 Bedrooms, Private Pool, Garden View

  • Garden view
  • 850 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View

9.8 out of 10
Exceptional
(8 reviews)
  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 158 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Lagoon View

Presidential Suite, 2 Bedrooms, Lagoon View

Presidential Suite, 2 Bedrooms, Lagoon View

  • Ocean view
  • 390 sq m
  • Sleeps 6
  • 2 Double Beds

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. Within just a 10-minute stroll, you'll find BIMC Hospital Nusa Dua and Bali Collection Shopping Centre. Highlights at this beachfront hotel include 2 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and steam room. The restaurant, Banyubiru Restaurant, serves international cuisine and is open for breakfast, brunch and dinner. Kulkul Beach House is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and sauna. 7772 square feet (722 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 11 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 30-minute walk of this 5-property class BTDC hotel, attractions include Nusa Dua Beach and Tanjung Benoa Beach.

What's nearby

  • BIMC Hospital Nusa Dua - 3 min walk - 0.3 km
  • Bali International Convention Center - 3 min walk - 0.3 km
  • Samuh Beach - 4 min walk - 0.4 km
  • Bali Collection Shopping Centre - 4 min walk - 0.4 km
  • Bali Nusa Dua Convention Centre - 6 min walk - 0.6 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪Nusa By/Suka - ‬8 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Tamarind Kitchen & Lounge - ‬14 min walk
  • ‪Arwana - The Laguna Resort & Spa - ‬12 min walk
  • ‪De Bale Lounge & Bar - ‬8 min walk

About this property

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a 24-hour fitness centre and a steam room. Free self parking and valet parking are available.

This 5-star Nusa Dua hotel is smoke free.

  • 287 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7772 sq ft of conference space
  • 722 sq. m of conference space
  • Built in 1991
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers 287 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Similar properties

Exterior
Sofitel Bali Nusa Dua Beach Resort
  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$265
includes taxes & fees
14 Mar - 15 Mar
Sofitel Bali Nusa Dua Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 1.6 km
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: IDR 332,000 per person
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Arwana Restaurant
  • Banyubiru Restaurant
  • Cornerstone Deli
  • De Bale Lounge & Bar
  • Kulkul Beach House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,772 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a state park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 999000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 332000 per person
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 999000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property uses solar energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Laguna Luxury Collection Bali
Laguna Luxury Collection Resort Bali
Laguna Luxury Collection Resort Nusa Dua Bali
The Laguna a Luxury Collection Resort Spa Nusa Dua Bali

Frequently asked questions

What is the cancellation policy at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

As of 2 Mar 2026, prices found for a 1-night stay for 2 adults at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali on 6 Mar 2026 start from 356.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has a free self car park and free valet parking.

Are there any beaches close to The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a short 12-minute walk from Nusa Dua Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, there is an onsite spa at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as beachside massages.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali have a pool?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali features 7 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali.

Is The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is a hit with families.

Does The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali serve breakfast?

Yeah, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali?

No, pets and service animals are not allowed.

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 35 out of 1004 reviews
Rating 4 - Poor. 18 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely.. lovely staff … so polite and helpful. Beautiful cabanas and pool staff.
Stayed 7 nights in Dec 2025

10/10 Excellent

Clamant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very attentive and helpful. we very much appreciate staff behaviour
Stayed 5 nights in Nov 2025

10/10 Excellent

Conor

Stayed 3 nights in Nov 2025

10/10 Excellent

fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
5th stay at The Laguna and it NEVER disappoints...
Stayed 5 nights in Nov 2025

10/10 Excellent

Jay, Lakewood Ranch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. The grounds beautiful. The food wonderful. Only one thing was better: the staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities
We were upgraded (for a fee) to a villa. The villa was amazing- the pool, cabana, outdoor massage table, massive tub, beautiful decor… I could go on. It was truly phenomenal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hana

Stayed 3 nights in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms with nice water pressure in showers, beautiful lagoons all over the property, covered cabanas available to guests and access to beach. Buffet was outstanding with western and Asian dishes, lots of fruit and beautiful presentation.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey, Centreville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the resort bars & restaurants on a few different occasions. The staff were pleasant and personable and always willing to help. This Bali resort lives up to its five star rating in a great beach location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ihnsouk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Good variety in bars & restaurants. Stunning beach views. Great lagoon access room. Staff polite, helpful & respectful. Loved our stay!!
Stayed 7 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our week at this hotel was generally extremely good. The environment in the hotel grounds is unique and excellent with many swimmable lagoons, swimming pool, surrounded by lush floral vegetation , waterfalls and other water features. The beach had direct access from the hotel, and it was located near to excellent shopping mall and other facilities. The accommodation was generously sized, well air conditioned, and smartly decorated. We had a Direct lagoon access room which proved very useful. The restaurants provided varied food and drink options and were generally good. I would definitely go back to the Laguna on another visit to Bali
Stayed 6 nights in Oct 2025

10/10 Excellent

Sariath

Stayed 2 nights in Oct 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast with a huge variety. Staff is very friendly and helping. True luxury experience!
Stayed 2 nights in Oct 2025

10/10 Excellent

Morris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff hospitality was exceptional, the Balinese community is very welcoming and gracious. The entire experience was relaxing and rejuvenating. We were impressed with all the staff inclusive of the spa staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mustafa, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and very friendly staff. We got our room upgraded from garden view to pool view. Room is specious and modern . Food was very delicious and a lot of options from different cuisines. Their meat and chicken were all halal which make big difference for us. We enjoyed staying in Laguna and highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, food and Service! Gym is a bit small but ok off peak hours.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel

Within walking distance of nice shopping and eating area, Bali Collection. Fantastic staff, so helpful and friendly.
Overlooking one pool area
Looking from main pool towards the beach
Main pool area
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

The Sewer pipes

The service was excellent—definitely over 5-star level. However, the room was not very comfortable due to noise from running water. It seems the sewer pipes might not be installed properly. Whenever guests on the 4th floor used water, it became very noisy in our room
Stayed 6 nights in Aug 2025

10/10 Excellent

Caroline

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with family
Stayed 7 nights in Aug 2025

10/10 Excellent

SYLVIA

Stayed 7 nights in Aug 2025

6/10 Okay

Mitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Razia

Travelled with family
Liked: Staff & service
The grounds look great. They are well taken care of. However, the rooms and corridors leading to the rooms look tired and they are very small and pokey. The hotel is so big that it was hard to get service or even get noticed by the pool areas. Lots of people. Not really my vibe tbh. I don't recommend unless you have three star expectations. The manager is very accommodating though and everyone is very friendly.
Stayed 5 nights in Jul 2025