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SOL by Meliá Benoa Bali

5.0 star property
Luxury resort on the beach, with outdoor pool

Photo gallery for SOL by Meliá Benoa Bali

3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Creator video - submitted by ptitca perepelitca
Lobby sitting area
Garden
32-inch LCD TV with premium TV channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is AU$170
includes taxes & fees
9 Jan - 10 Jan 2026

Explore the area

View map
Jalan Pratama Tanjung Benoa, Nusa Dua, Bali, 80363
  • Place, Tanjung Benoa Beach
    ‪7 min walk‬
  • Place, Bali Nusa Dua Convention Centre
    ‪13 min walk‬
  • Place, Bali Collection Shopping Centre
    ‪3 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪19 min drive‬

Room options

View all photos for SOL Family Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

SOL Family Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Blackout curtains
Ceiling fan
  • 253 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for SOL Room

Minibar, in-room safe, blackout curtains, iron/ironing board

SOL Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for SOL Junior Suite

32-inch LCD TV with premium TV channels, TV

SOL Junior Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Blackout curtains
Ceiling fan
Hairdryer
Eco-friendly toiletries
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SOL Junior Suite All Inclusive

Minibar, in-room safe, blackout curtains, iron/ironing board

SOL Junior Suite All Inclusive

  • Sleeps 2

View all photos for Sol Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Sol Room

  • Sleeps 2

View all photos for Sol Junior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Sol Junior Suite

  • Sleeps 2

View all photos for Sol Family Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Sol Family Suite

  • Sleeps 4

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at SOL by Meliá Benoa Bali. Within just a 10-minute stroll, you'll find Tanjung Benoa Beach and Samuh Beach. Highlights at this beachfront resort include 3 restaurants, a full-service spa and a private beach. .A day of pampering at Body & Sol can include hot stone massages, body wraps and body scrubs along with reflexology and mani/pedis. The fine-dining restaurant, Amarta Restaurant, serves Italian cuisine and is open for dinner. Ayodya Lobby Lounge is the resort's own lobby lounge. Enjoy the outdoor swimming pool, gym, kids' club and karaoke. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 15-minute drive of this 5-property class Tanjung Benoa resort include Nusa Dua Beach and Waterbom Bali.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Tanjung Benoa Beach - 7 min walk - 0.7 km
  • Samuh Beach - 11 min walk - 0.9 km
  • Bali Nusa Dua Convention Centre - 13 min walk - 1.2 km
  • Bali International Convention Center - 16 min walk - 1.4 km
  • Bali Collection Shopping Centre - 3 min drive - 2.0 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 19 min drive

Restaurants

  • ‪Club Med Bali Poolside Bar - ‬9 min walk
  • ‪Club Med- Restaurant 1 - ‬7 min walk
  • ‪Turqoa Kopi - ‬8 min walk
  • ‪Warung Sate Selera - ‬7 min walk
  • ‪Circle K - ‬6 min walk

About this property

SOL by Meliá Benoa Bali

Luxury resort on the beach, with outdoor pool
Some rates at SOL by Meliá Benoa Bali are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SOL by Meliá Benoa Bali such as an outdoor pool and a children's pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury resort also offers a fitness centre, a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 5-star Nusa Dua resort is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1997
  • Karaoke
  • Deli
  • Supervised kid's activities (free)
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
SOL by Meliá Benoa Bali offers 128 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Nusa Dua resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Body & Sol has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 15 for adults and USD 6 to 7.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Amarta Restaurant
  • Ayodya Lobby Lounge
  • Menega Seaside Restaurant
  • Nelayan Pool Bar
  • THE KITCHEN

Things to do

  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Library
  • Motor boating
  • Outdoor pool
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Windsurfing

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach towels
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 145.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 15 for adults and USD 6 to 7.5 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 145.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products.
    The property is professionally cleaned.

We should mention

  • Pool access available from 6:30 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Sol Beach House
Hotel Sol Beach House Benoa
Sol Beach Benoa
Sol Beach House
Sol Beach House Benoa
Sol Beach House Bali Benoa Hotel Nusa Dua
Sol Beach House Benoa Hotel Nusa Dua
Sol Beach House Benoa Nusa Dua
Sol Beach House Hotel
Sol Beach House Benoa Melia Hotels International Hotel Nusa Dua
Sol Beach House Benoa Melia Hotels International Hotel
Sol Beach House Benoa Melia Hotels International Nusa Dua
Sol Beach House Benoa Melia Hotels International
Sol Beach House Bali Benoa Hotel
Sol Beach House Bali Benoa Nusa Dua
Sol Beach House Bali Benoa All Inclusive
Sol Beach House Benoa Hotel
Sol Beach House Bali Benoa Resort Nusa Dua
Sol Beach House Bali Benoa Resort
Sol Beach House Benoa by Melia Hotels International
Sol House Bali Benoa Resort

Frequently asked questions

What is the cancellation policy at SOL by Meliá Benoa Bali?

SOL by Meliá Benoa Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SOL by Meliá Benoa Bali?

As of 20 Dec 2025, prices found for a 1-night stay for 2 adults at SOL by Meliá Benoa Bali on 9 Jan 2026 start from AU$170.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at SOL by Meliá Benoa Bali?

Yep, SOL by Meliá Benoa Bali has a free self car park. Onsite parking is limited.

Are there any beaches close to SOL by Meliá Benoa Bali?

Yep, SOL by Meliá Benoa Bali is a short 6-minute walk from Tanjung Benoa Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find motor boats.

Is there a spa on site at SOL by Meliá Benoa Bali?

Yep, Body & Sol is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does SOL by Meliá Benoa Bali have a pool?

SOL by Meliá Benoa Bali has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:30 AM to 6:00 PM.

What luxury perks are available at SOL by Meliá Benoa Bali?

SOL by Meliá Benoa Bali features a private beach, a full-service spa and an outdoor pool.

What makes SOL by Meliá Benoa Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at SOL by Meliá Benoa Bali.

Is SOL by Meliá Benoa Bali family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that SOL by Meliá Benoa Bali is a hit with families.

Does SOL by Meliá Benoa Bali serve breakfast?

Yep, buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at SOL by Meliá Benoa Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at SOL by Meliá Benoa Bali?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at SOL by Meliá Benoa Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at SOL by Meliá Benoa Bali?

No, only service animals are allowed.

SOL by Meliá Benoa Bali Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 280 out of 682 reviews
Rating 8 - Good. 249 out of 682 reviews
Rating 6 - Okay. 94 out of 682 reviews
Rating 4 - Poor. 38 out of 682 reviews
Rating 2 - Terrible. 21 out of 682 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Claire

Liked: Staff & service, amenities, property conditions & facilities
Okay stay. Negatives: room was damp and clammy, tiles everywhere are incredibly slippery, staff are friendly however at price point don’t expect to have to chase reception after booking and waiting half an hour to be let into our room and given our luggage, also don’t expect to have to retrieve luggage from luggage room when leaving. Positives: good menu at restaurant, good breakfast, spacious rooms and nice towels and bathroom products Probably won’t stay again and if I did it would be for a couple of nights
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large luxurious room kept very clean. The beautiful, swimmable beach and the pool both have plenty of shade and loungers. The all-inclusive food and drink was great. From the omelette station in the morning to the poolside daiquiri to the local beer. The minibar was always refilled but that beer was not as good and no coke only coke zero. The 'kitchen' alacarte meals are good but the 'garden' buffets for lunch and dinner were excellent.
Stayed 7 nights in Aug 2025

10/10 Excellent

duska

Liked: Cleanliness, staff & service, property conditions & facilities
We love it, big enough small enough 😂 Our room id : steps from pool, very happy with Sol
Stayed 5 nights in Aug 2025

10/10 Excellent

Kate, Kennington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very accomodating. Lovely building with everything you need included
Stayed 7 nights in Aug 2025

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, amenities
The property looks very nice. The breakfast and lunch area were bright and airy, and I appreciated having an indoor, air conditioned space to eat breakfast and lunch. The grounds were lovely with lots of greenery. The pool was nice, with swim up bar. Really nice beach chairs and covered areas on the beach provided. Better than other hotels nearby. The guest rooms tho, need updating. The furniture has clear signs of wear and tear. The rain-like shower heads need either a serious cleaning or to be replaced altogether. I chose not to use it and used the hand held shower head instead. The first room I was given- on the ground floor- definitely had a noticeable funky smell the second I entered. I switched rooms to a much better smelling room, but was informed the balcony looked out to the street. That said, the street was a side street with vendor stores and was not that busy. I had spent the previous 7 nights at Sofitel- a 10 min walk south on the beach, which is a much more luxurious and expensive resort. That said, the staff at Sol were just as pleasant and attentive as at Sofitel. For the price of staying at Sol, it was well worth the money spent.
Stayed 1 night in Aug 2025

10/10 Excellent

Inessa

Stayed 3 nights in Aug 2025

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

2/10 Terrible

Kyrah

Disliked: Cleanliness, property conditions & facilities
The property is in bad shape, needs to be renovated.
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle Trent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay the room was very spacious and staff were fantastic. There were plenty of good food and drink options. The resort itself is a little older but still nice.
Stayed 7 nights in Jul 2025

8/10 Good

Harsh, Bay Point

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I rate this property excellent. The only reason I didn't give it 5 stars is that during my stay, I didn't have the chance to fully experience the all-inclusive aspect. The reason for that was that the facility lacked options for pure vegetarian food. Every single dish had meat or eggs. So we were limited to eating fruits and a few hand-selected veg dishes. BUT I'm very appreciative of the staff for accommodating our needs and the chef for making us dishes outside of the menu. On the very last day, staff brought us a veg menu that they no longer used at their facility.
Stayed 3 nights in May 2025

10/10 Excellent

MARINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice all-inclusive hotel. It's not big but we stayed there for 2 nights only and we liked it.
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Excellent service and location was great. Can't fault it.
Stayed 4 nights in Apr 2025

2/10 Terrible

Liandro, Saratoga Springs

Stayed 3 nights in Mar 2025

10/10 Excellent

Scott Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time we arrived until the time we left we were wanting for nothing. Food was enjoyable, and the all inclusive drinks package was wide and varied.
Stayed 4 nights in Mar 2025

4/10 Poor

Mario Ignacio

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Untruthful staff at the reception desk. When sincerity is not present in a conversation with a guest, all interest in staying in a hotel is lost.
Stayed 5 nights in Feb 2025

6/10 Okay

Barry

Stayed 8 nights in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long journey from NY, we were just looking for a place to shake off any jet lag and not have to go anywhere. This place was perfect for us. 24 hour restaurant, pool and beach. Very relaxing, great staff and just a nice environment. Would highly recommend.
Stayed 4 nights in Feb 2025

4/10 Poor

Nelida, Corona

Disliked: Cleanliness, staff & service, amenities
Do not use the concierge for a rights and taxis. The rides that they called from the hotel. They rip you off, and don’t take you where you wanna go. And if you order, do not order off the menu. Anything that comes out of the kitchen from the menu is not good there. It’s just old. I hatch my first night. I had a shrimp cocktail and the shrimp look like and tasted like they have been cooked a month ago, and I didn’t even have to chew it. It was disgusting. Sorry to say that, but it was true. Everything I ordered from the menu. Anytime was bad, but they were OK.
Stayed 12 nights in Jan 2025

10/10 Excellent

Patricia, Azle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazon location and their team very helpful. The in property shopping options very convenient. Food very savory.
Stayed 3 nights in Jan 2025

4/10 Poor

Yasi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Briana

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Overall our stay was great. Staff was accommodating and friendly. The property itself was very outdated and when it rained it smelled like sewage.
Stayed 6 nights in Jan 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely relaxing resort

Lovely hotel very relaxing with great pool and lovely beach. Great little restaurants along the beach , resort breakfast very good. Great place for relaxing stay in comfort.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sharon Tracy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a junior suite all inclusive for 5 nights.1st morning housekeeping are knocking on the door and walking in at 815am to clean the room! I hadn’t even got out of bed. I was sick the entire stay. They poisoned me time and time again. I am coeliac/ gluten free. No one there is educated enough to know what this is. If you have food allergies go elsewhere, spend your money on a good hotel. No service at the bar- 3 staff mucking around just ignored us for over 10 mins. Serving sough dough bread as gluten free, putting poached eggs on white bread then scraping the eggs off the bread and saying ok now no gluten! I’ve travelled to Bali many years and never had a problem until this place. Go elsewhere
Stayed 4 nights in Jan 2025

8/10 Good

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different
Stayed 6 nights in Nov 2024