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4.4 out of 5

"My first solo holiday was nothing short of brilliant. This is the property for you if you want a quiet holiday with access to the most amazing restaur ... " More

By a verified traveller on Fri 07 Feb 2020

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Hotel Description

You'll be connected to a shopping center at Hotel Nikko Bali Benoa Beach, and within steps of Bukit Peninsula and Tanjung Benoa Beach. Highlights at this luxury resort include 4 restaurants, an outdoor swimming pool, and a 24-hour fitness center.

You can enjoy LCD TVs with cable channels, and all 188 rooms feature free WiFi, separate bathtubs and showers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like rainfall showerheads, bathrobes, and slippers to enhance your stay. Safes, hair dryers, and phones are also available.

The restaurant, Grand Benoa Restaurant, serves American cuisine and is open for breakfast. Samudra Lounge is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite free kids' club and kids' swimming pool. Other amenities include free WiFi in public areas, a free manager's reception, and a 24-hour business center. English breakfast is available daily between 6:30 AM and 10:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

With a stay at this 5-star Nusa Dua resort, you'll be 0.7 km (0.4 mi) from Tanjung Benoa and 2.5 km (1.6 mi) from Benoa Harbour.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$51* Per night/room 14 Jun. - 15 Jun.

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Suite Premiere

Bed Count 1 King Bed Maximum Occupancy 5 Max

Oceanfront Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Garden Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Nikko Bali Benoa Beach ratings based on 98 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Nikko Bali Benoa Beach

Everyone (23) Couples (53) Family (22)
5 out of 5
My first solo holiday was nothing short of brilliant. This is the property for you if you want a quiet holiday with access to the most amazing restaurants. Happy hour by the pool is great and I loved that it included fresh coconuts. The room was fantastic and very clean! The amenities were great - even the gym which I was using in the mornings. The on site spa is divine - thank you for the discount on arrival. A special mention to Giorgio’s (italian) and Nagisa Izakaya restaurants (Japanese). Both of these restaurants used the freshest produce and I enjoyed my two times dining at each. Could not fault the service or food - it was AMAZING. 10/10 for Hotel Nikko - thank you I hope to be back again soon

Posted by on 7 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Bagus

Dear Anonymous, Thank you for sharing the review from your recent stay with us. We are delighted that you enjoyed the facilities and services during your stay. It is our goal to deliver a memorable experience to each and every one of our guests and we are very happy to know that our attentive team has met your expectations. We look forward to welcoming you back to Hotel Nikko Bali Benoa Beach for another wonderful stay. Warm Regards, Bagus - Customer care

5 out of 5
Very relaxing, great beach and views,wonderful staff couldn’t be more helpful, and very good food. Definitely going back and we would give them 5stars 😊

Posted by , from newborough Victoria on 28 Aug. 2019

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4 out of 5
Property is a a good size. Not too big so you recognised the staff and other guests. Breakfast was excellent. The bar in the pool was under renovation so that a bit disappointing and I think the pictures on the website were taken a few years ago as the property in some areas e.g rooms and pool are a little run down.

Posted by , from Melbourne on 25 Apr. 2019

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5 out of 5
very good. Every morning you will see sun rise. Very cool. Better than JImba Beach see set. Trust me.

Posted by on 28 Feb. 2019

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Comment from Hotel Management

4 Mar. 2019 by Jane

Dear Valued Guest, Thank you for sharing the review from your recent stay with us. We are delighted that you enjoyed the facilities and services during your stay. It is our goal to deliver a memorable experience to each and every one of our guest and we are very happy to know that our attentive team has met your expectations. We look forward to welcoming you back to Hotel Nikko Bali Benoa Beach for another wonderful stay. Warm Regards, Jane - Customer Care

4 out of 5
Very nice hotel, pleasant staff. The deluxe room had kind of a depressing view just looking out on an over-grown jungle like area, but the rest of the hotel and grounds were quite lovely.

Posted by on 3 Jan. 2019

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Comment from Hotel Management

10 Jan. 2019 by Jane

Dear Ryan, Thank you for sharing the review from your recent stay with us. We are delighted that you enjoyed the facilities and services during your stay. It is our goal to deliver a memorable experience to each and every one of our guest and we are very happy to know that our attentive team has met your expectations. For your future reference, we have various categories with different view options that you can select. You can always consult with our reservation team to find the best room type that suits your preference. We look forward to welcoming you back to Hotel Nikko Bali Benoa Beach for another wonderful stay. Warm Regards, Jane Customer Care

5 out of 5
I loved this hotel. Near beach and restaurants. Great food, beautiful staff. Everything was just perfect. Highly recommend.

Posted by , from Melbourne, AUS on 15 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Guest Relation Manager

Dear Caroline, Thank you for sharing the review from your recent visit to Hotel Nikko Bali Benoa Beach. We are delighted to know that our attentive team had exceeded your expectations and completed your stay with a memorable experience. We will share your feedback with the team and look forward to delivering another memorable stay on your next visit. Warm Regards, Vinnie Guest Relation Manager

5 out of 5

Nice place to stay ever thing you need to relax

The staff were fantastic the lady that runs the breakfast buffet was a pleasure You felt welcome from the moment you walked in the door

Posted by , from Sydney on 30 Jan. 2018

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Comment from Hotel Management

1 Feb. 2018 by Theta Sibarani

Thank you for staying with us. We appreciate for your feedback.

5 out of 5

Really lovely atmosphere, and lovely staff

Was really enjoyable staying at Grand Aston, beautiful pool area and super nice staff, only down side is the beach area about front wasn’t very nice. But the rest of it was amazing!

Posted by , from Brisbane Australia on 13 Dec. 2017

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Comment from Hotel Management

15 Dec. 2017 by Theta Sibarani

Thank you for staying with us. We appreciate for your feedback.

5 out of 5

Lovely hotel, great pool, on the beach

Pros: Position and staff
Cons: More Balinese dance and culture
Location: Close to all the restaurants and shops, Spas across the road Easy access to other hotels and water sports
Position of this hotel is great, Close to all the restaurants and spas Staff are so friendly, happy to assist with all of your needs The best pool in Nusa Dua Benoa

Posted by , from Australia on 26 Aug. 2017

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5 out of 5

Wonderful resort

We loved every minute of our stay, from the location to the staff we will definitely recommend the grand Aston to everyone.

Posted by , from New Zealand on 13 Aug. 2017

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

All-inclusive Details

  • Gratuities not included
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Fitness facilities included
  • Volleyball included
  • Cycling included
  • Motorised water sports not included
  • Activities/services from independent operators not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included

Property Features

Hotel Nikko Bali Benoa Beach offers its guests an outdoor pool, a children's pool, a 24-hour fitness center, and complimentary bicycles. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 3 meeting rooms available. A complimentary children's club, tour/ticket assistance, and barbecue grills are also featured at the luxury Hotel Nikko Bali Benoa Beach. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Nusa Dua resort.

  • 1 building
  • 188 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1998
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (13.8 km / 8.6 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hotel Nikko Bali Benoa Beach offers 188 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

The resort hosts a free manager's reception daily.

Grand Benoa Restaurant - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast only.

Bali Luna Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Giorgio Italian Pizzeria - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Nagisa Restaurant - This diner specializes in Japanese cuisine and serves dinner only. Open daily.

Samudra Lounge - This lobby lounge serves light fare only. Open select days.

Late night fare is available from 24-hour room service.

Spa Services

  • Yukata (Japanese robe)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Nikko Bali Benoa Beach

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).

  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean & Safe Stay (Okura Nikko Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: IDR 225000 for adults and IDR 112500 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 400000 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nikko Bali Benoa Nusa Dua
  • Hotel Nikko Bali Benoa Beach Resort
  • Hotel Nikko Bali Benoa Beach Nusa Dua
  • Hotel Nikko Bali Benoa Beach Nusa Dua
  • Hotel Nikko Bali Benoa Beach Resort Nusa Dua
  • Nikko Bali Benoa Beach Nusa Dua
  • Nikko Bali Benoa Beach

You should know

  • Hotel Nikko Bali Benoa Beach offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.