The Apurva Kempinski Bali

5.0 star property
Luxury hotel on the beach, with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Apurva Kempinski Bali

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite) | Pool
Exterior
In-room safe, desk, blackout curtains, free WiFi
5 restaurants, lunch, dinner served; Chinese cuisine
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Restaurant
  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali, 80361
  • Bali National Golf Club
    3 min drive
  • Pura Geger Beach
    5 min drive
  • Geger Beach
    6 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    26 min drive

Room options

Villa, 1 Bedroom, Private Pool, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 Bedroom, Balcony, Garden View

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom, Balcony, Garden View (Ocean Court)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom, Pool Access, Garden View (Lagoon)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Private Pool, Garden View (Apurva Prestige Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms, Private Pool, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 King Beds

Suite, 1 Bedroom, Private Pool, Ocean View (Apurva Prestige Ocean Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms, Private Pool, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • Sleeps 6
  • 3 King Beds

Suite, 1 Bedroom, Private Pool, Ocean View (Junior Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Private Pool, Garden View (Junior Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Private Pool, Garden View (Ocean Front Junior Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Private Pool, Ocean View (Ocean Front Prestige Suite)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
Separate bath and shower
Hairdryer
Bathrobes
Rainfall showerhead
  • 200 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at The Apurva Kempinski Bali. You'll be 2.8 km (1.7 mi) from Bali National Golf Club and 4.2 km (2.6 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing visit to The Apurva Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The fine-dining restaurant, Koral Restaurant, is open for lunch and dinner. With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. 11582 square feet (1076 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Sawangan hotel, you'll be 11.9 km (7.4 mi) from Jimbaran Beach and 16.5 km (10.2 mi) from Kuta Beach.

What's nearby

  • Bali National Golf Club - 3 min drive
  • Bali Collection Shopping Centre - 4 min drive
  • Geger Beach - 6 min drive
  • Nusa Dua Beach - 11 min drive
  • Jimbaran Beach - 26 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪The Mulia - ‬3 min drive
  • ‪Reef Beach Club - ‬12 min walk
  • ‪The Cafe - ‬3 min drive
  • ‪Waterfall Restaurant - ‬5 min drive
  • ‪Bejana - ‬7 min walk

About this property

The Apurva Kempinski Bali

Luxury hotel on the beach, with 3 outdoor swimming pools
Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). At The Apurva Kempinski Bali, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and a 24-hour health club. Self parking and valet parking are free.

This 5-star Nusa Dua hotel is smoke free.

  • 465 guestrooms or units
  • 17 levels
  • 5 dining venues
  • 3 bars or lounges
  • 11582 sq ft of conference space
  • 1076 sq. m of conference space
  • Built in 2019
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
The Apurva Kempinski Bali offers 465 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Apurva Spa has 12 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 605,000 for adults and IDR 302,500 for children
  • 3 bars/lounges
  • 5 restaurants
  • Snack bar/deli

Restaurants on site

  • Bai Yun
  • Izakaya by OKU
  • Koral Restaurant
  • Pala Restaurant
  • Reef Beach club

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,582 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Apurva Kempinski Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1996500.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 605000 for adults and from IDR 302500 for children
  • Airport shuttle fee: IDR 786500 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: IDR 1996500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Apurva Kempinski Bali Hotel Nusa Dua
Apurva Kempinski Bali Hotel
Apurva Kempinski Bali Nusa Dua
Apurva Kempinski Bali
The Apurva Kempinski Bali Hotel
The Apurva Kempinski Bali Nusa Dua
The Apurva Kempinski Bali Hotel Nusa Dua
The Apurva Kempinski Bali CHSE Certified

Frequently asked questions

What is the cancellation policy at The Apurva Kempinski Bali?

The Apurva Kempinski Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Apurva Kempinski Bali?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at The Apurva Kempinski Bali on 21 Nov 2024 start from AU$513.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Apurva Kempinski Bali?

Yep, The Apurva Kempinski Bali has a free self car park and free valet parking.

Are there any beaches close to The Apurva Kempinski Bali?

The closest beach to The Apurva Kempinski Bali is Nusa Dua Beach (3.7 km).

Is there a spa on site at The Apurva Kempinski Bali?

Yep, The Apurva Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Thai massages.

Does The Apurva Kempinski Bali have a pool?

The Apurva Kempinski Bali has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM.

Does The Apurva Kempinski Bali have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Apurva Kempinski Bali?

The Apurva Kempinski Bali features 3 outdoor pools, a full-service spa and a 24-hour health club.

What makes The Apurva Kempinski Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Apurva Kempinski Bali.

Is The Apurva Kempinski Bali family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that The Apurva Kempinski Bali is a hit with families.

Does The Apurva Kempinski Bali serve breakfast?

Sure does, buffet brekkie is served daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Apurva Kempinski Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Apurva Kempinski Bali?

Yep, The Apurva Kempinski Bali has 5 restaurants.

What time are check-in & check-out at The Apurva Kempinski Bali?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Apurva Kempinski Bali?

No, pets and service animals are not allowed.

Is there a golf course on site at The Apurva Kempinski Bali?

There is a golf course next to The Apurva Kempinski Bali.

The Apurva Kempinski Bali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 374 out of 460 reviews" "
Rating 8 - Good. 50 out of 460 reviews" "
Rating 6 - Okay. 22 out of 460 reviews" "
Rating 4 - Poor. 9 out of 460 reviews" "
Rating 2 - Terrible. 5 out of 460 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyable
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
5star price 3star condition
Stay 1night at Rm 3253 with so many things not working appliances in the room. - Toilet looks fancy and hightech, but noisy - power point on the table does not work although it has been fixed by technician right after we check -in - water from kettle dripping although we only put about 200ml of water - coffee machine only give dirty water instead of coffee. Management needs to pay attention to maintenance. So dissappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Jermaine Lamont, Houston

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience at The Apurva Kempinski Bali resort. The resort's architecture was designed to resemble a temple, providing beautiful 360-degree waterfront views of the beach from most locations. This 5-star resort excelled in all areas. The staff delivered the best customer service I have ever experienced at any resort. They cleaned our suite twice a day and left local desserts for us to enjoy. The staff were always available to address any questions or needs that arose. The food options were plentiful and delicious, with 8 different restaurants catering to every traveler's palate. The complimentary breakfast was more like brunch, with breakfast and lunch options available from 6:30 am to 12 pm. We enjoyed complimentary happy hour at the Pala Restaurant & Rooftop Bar, watching the sunset while savoring drinks and tapas. Our dinners at Bai Yun Hotpot and Reef Beach Club were excellent, and we also had an 8-course lunch at the resort's crown jewel restaurant, Koral Restaurant, which offers Bali's first aquarium dining experience. The Apurva Spa was top-tier as well. My wife and I booked a couples massage overlooking the beach, and it provided a great way to relax and reset. Once again, the staff were attentive to all our needs. If you have the chance to visit Bali, I highly recommend staying at The Apurva Kempinski Bali resort!
Stayed 7 nights in Jun 2024

10/10 Excellent

Dionisia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

10/10 Excellent

marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

myrka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort felt like a city of its own. It was very grand and had every facility you could possibly need. Thank you for an amazing 1 week stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Excellent location, staff and food
Stayed 4 nights in Jun 2024

6/10 Okay

SunMee

Stayed 3 nights in Jun 2024

10/10 Excellent

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and professional. Very nice and luxurious hotel. Various choices of donning.
Stayed 4 nights in Jun 2024

10/10 Excellent

Billy, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super grand and elegant property with amazing service!
Stayed 3 nights in Jun 2024

10/10 Excellent

Ming

Stayed 3 nights in Jun 2024

10/10 Excellent

PITALIS, Manvel

Stayed 6 nights in Jun 2024

10/10 Excellent

Ajeel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Sow Choo

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The shower area has stinky urine smell, floor is dusty and part of the room is dusty, towel looks five years old and some are stained, also has bed bug….
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prestige suite was extremely nice and the staff was amazing and constantly keeping everything spotless. If I had to criticize one thing it would be that three of the restaurants on site were way too creative trying to impress people with their skills rather than feed people that are hungry.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa two bedroom was amazing- comfortable and luxurious. The included breakfast and tea time was very good and the service and attention of staff amazing. BUT!! there were two major downfalls- the beach in front of the hotel was not nice. Due to a manmade barrier, the majority of the day the water of the beach receded and you could not swim or even have any beach water. The second major fault was that if you have a camera, you cannot use it on hotel property or the beach front! You are allowed to use a phone video or camera, but not a physical camera. This is the only hotel in the world we could find such restrictions. In order for us to take nice family pictures, we had to walk to the public beach next door. Completely ridiculous!
Stayed 5 nights in Jun 2024

10/10 Excellent

Alihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

ZHAOHUI

Everything is great. Worth to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Masako

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve enjoyed to stay here for our honeymoon. The staff are amazing, room and view is excellent, can’t be better. There are many activities in the hotel so we didn’t need to go out of the hotel even any meals. I would like to recommend this place to everyone especially who has special occasions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024