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Pullman Bali Legian Beach

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Photo gallery for Pullman Bali Legian Beach

Meeting facility
Property video
Miscellaneous
Balcony view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$142
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
1 Melasti, Legian, Bali, 80361
  • Place, Kuta Beach
    ‪2 min walk‬
  • Place, Legian Beach
    ‪3 min walk‬
  • Place, Garlic Lane
    ‪4 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Garden View

7.4 out of 10
Good
(19 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Single Bed, Garden View

7.8 out of 10
Good
(17 reviews)
  • Garden view
  • 42 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium)

Deluxe Room, 1 King Bed, Ocean View (Premium)

Deluxe Room, 1 King Bed, Ocean View (Premium)

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed, Ocean View (Premium)

Deluxe Room, 1 Single Bed, Ocean View (Premium)

Deluxe Room, 1 Single Bed, Ocean View (Premium)

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Suite, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed, Garden View

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 2 Single Beds, Garden View

Superior Suite, 2 Single Beds, Garden View

Superior Suite, 2 Single Beds, Garden View

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Executive)

Deluxe Room, 1 King Bed, Garden View (Executive)

Deluxe Room, 1 King Bed, Garden View (Executive)

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed, Garden View (Exclusive)

Family Room, 1 King Bed with Sofa bed, Garden View (Exclusive)

Family Room, 1 King Bed with Sofa bed, Garden View (Exclusive)

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Garden View (Junior)

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, Multiple Beds, Garden View (Junior)

  • Garden view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Premium)

Deluxe Room, 1 King Bed, Garden View (Premium)

Deluxe Room, 1 King Bed, Garden View (Premium)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Legian

A luxury stay in the heart of Legian awaits you at Pullman Bali Legian Beach. Within steps you'll find popular attractions like Legian Beach and Kuta Beach. Highlights at this beachfront hotel include 3 outdoor swimming pools, 10 beach bars and a full-service spa. .A day of pampering can include hot stone massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Montage All-Day Dining, serves international cuisine and is open for breakfast, lunch and dinner. G-Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. 3229 square feet (300 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute walk of this 5-property class Legian City-Centre hotel include Beachwalk Shopping Center and Double Six Beach.

What's nearby

  • Kuta Beach - 2 min walk - 0.2 km
  • Legian Beach - 3 min walk - 0.3 km
  • Garlic Lane - 4 min walk - 0.4 km
  • Legian Road - 7 min walk - 0.7 km
  • Beachwalk Shopping Center - 11 min walk - 0.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Fork Bakery And Grill - ‬2 min walk
  • ‪Montage - ‬1 min walk
  • ‪Circle K - ‬4 min walk
  • ‪Azul Beach Club - ‬6 min walk
  • ‪Joseph On The Beach - ‬1 min walk

About this property

Pullman Bali Legian Beach

Luxury hotel on the beach, with 3 outdoor pools
Pullman Bali Legian Beach offers its guests a full-service spa, 3 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 10 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A terrace, a complimentary children's club, and barbecue grills are also featured at the luxury Pullman Bali Legian Beach. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Legian hotel is smoke free.

  • 378 guestrooms or units
  • 5 levels
  • 3 buildings
  • 10 bars on the beach
  • 3 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Pullman Bali Legian Beach offers 378 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Legian hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 400,000 for adults and IDR 200,000 for children
  • 10 beach bars
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • G-Bar
  • IP Bar
  • L-Bar
  • Montage All-Day Dining

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Table tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Bali Legian Beach

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 544500.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 400000 for adults and from IDR 200000 for children
  • Airport shuttle fee: IDR 302500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 544500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Barclaycard. Cash is not accepted. This property uses a grey water recycling system. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Pullman Legian
Pullman Bali Legian Nirwana
Pullman Bali Nirwana
Pullman Bali Nirwana Legian
Pullman Legian Nirwana
Pullman Legian Nirwana Hotel
Pullman Legian Nirwana Hotel Bali
Pullman Nirwana
Pullman Nirwana Bali
Pullman Nirwana Legian Bali
Pullman Bali Legian Nirwana Hotel
Pullman Bali Nirwana Hotel
Pullman Bali Legian Nirwana Hotel Legian
Pullman Bali Legian Beach Hotel
Pullman Bali Hotel
Pullman Bali
Pullman Bali Legian Beach Resort
Pullman Bali Resort

Frequently asked questions

What is the cancellation policy at Pullman Bali Legian Beach?

Pullman Bali Legian Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Bali Legian Beach?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Pullman Bali Legian Beach on 1 Mar 2026 start from AU$141.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Bali Legian Beach?

Yep, Pullman Bali Legian Beach has a free self car park and free valet parking.

Are there any beaches close to Pullman Bali Legian Beach?

Yep, Pullman Bali Legian Beach is a short 1-minute walk from Legian Beach. Fun beach activities include surfing, body boarding and swimming.

Is there a spa on site at Pullman Bali Legian Beach?

Yep, there is an onsite spa at Pullman Bali Legian Beach. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Pullman Bali Legian Beach have a pool?

Pullman Bali Legian Beach has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Pullman Bali Legian Beach?

Pullman Bali Legian Beach features 10 beach bars, 3 outdoor pools and a full-service spa. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Pullman Bali Legian Beach a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pullman Bali Legian Beach.

Is Pullman Bali Legian Beach family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Pullman Bali Legian Beach is a hit with families.

Are there hot tubs in the rooms at Pullman Bali Legian Beach?

No, but there are deep-soaking baths in the guestrooms.

Does Pullman Bali Legian Beach serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Pullman Bali Legian Beach?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pullman Bali Legian Beach?

Relax with a coldie at the 10 beach bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Pullman Bali Legian Beach?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pullman Bali Legian Beach?

No, pets and service animals are not allowed.

Pullman Bali Legian Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon

Stayed 5 nights in Jan 2026

10/10 Excellent

Robert, Taguig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was better than most resort hotels. Higher quality of food. Rooms were very good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Lloyd William, Buderim

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities and room were great. Room beach view was fantastic. Location for dining, shopping, relaxing and beaching .... just perfect.
Stayed 10 nights in Oct 2025

10/10 Excellent

Chloe

Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Some of the building is in need of repair or refurb but realy nice over all drinks are a bit pricey Need to get rid of those 2 massive big sighns out the front (juice or something) rewen a perfect view Trim some trees out the front to Great cash exchange
Stayed 5 nights in Nov 2025

10/10 Excellent

Susan Georgina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very spacious rooms. Staff were also very friendly
Stayed 3 nights in Nov 2025

10/10 Excellent

DONNA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this place We would come back. Pretty close to the markets, "Beach Walk"shopping mall. End of the road after a short walk is the Kuta beach. Love their buffet. Love the coffee and much more. The lovely young lady " Haity" has a bright future in hospitality. Thank you all for you makng our stay so special.
Stayed 3 nights in Oct 2025

8/10 Good

Sumiko

Stayed 3 nights in Oct 2025

10/10 Excellent

Muljati

Liked: Cleanliness, staff & service, amenities
We are from Auckland, NZ and have had a great 2 night stay at the Pullman Legian. Everything was awesome, will definitely stay at Pullman again when we go for the next Bali holiday.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kym Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay.. staff so helpful.. clean, great location, great security and you feel safe here. Breakfast and food amazing. Slight issue with room when we arrived and staff were quick to help fix it… we’ve stayed here both times coming to Bali and we’ll be back!
Stayed 14 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, food was great, location was great. Only 4/5 stars because I had constant mosquitos in the room (even with the door closed throughout my stay). There is also no soundproofing so if you're facing the road expect a loud night.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie, BALDIVIS, 6171

Travelled with partner
Liked: Staff & service
We had 2 rooms, both had a strong damp, musty smell. Most unpleasant. The communal lounge & bathroom was disgusting. Dirty, smelly, unhygenic.
Stayed 8 nights in Oct 2025

8/10 Good

Dianne

Liked: Cleanliness
The room was large, clean & spacious, but could probably do with an update.
Stayed 5 nights in Oct 2025

6/10 Okay

Shayantan's

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Robert, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lost a whole day that we had planned on arrival due to the check in staff stuffing us around for hours and not giving us our room even though I had proof that I had booked the extra day so we didn’t have to wait until 3pm to get our room after arriving in the morning they took hours and hours to get there act together and we didn’t get in until midday so only 3 hours before normal check in even though I had booked for the day before. Really disappointed with how they handled the situation and wouldn’t stay there again
Stayed 5 nights in Aug 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Stayed 8 nights in Oct 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was first class, the neighborhood it sat in for the most part was filthy dirty And noisy. I almost broke my leg, walking down the sidewalk falling into a hole! The hotel made up for the difference.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, desk and room service excellent, room daily cleaned. Amazing staff
Stayed 8 nights in Sep 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachael

Stayed 6 nights in Oct 2025

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The 6th time I have stayed here but will never stay here again Staff lied to us and told us they upgraded our room. The room was bigger but only 50m from fireworks and only 20m from the insane traffic noise on Melasti. If you get a free upgrade to tower 1, they are lying. They are moving you here because they are the worst rooms in the hotel. They seem to target Aussie travellers. After 3 nights of no sleep, at 1am I got up and asked to be moved. They apologised and gave us another room with a late checkout, but on our last day, our keys no longer worked and we were locked out of our room My advice is if you like the area, stay at the Stones, the Mercure or Kuta Seaview on the same street
Stayed 6 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Junior Family Suite was perfect for 2 adults and 2 children with two bathrooms and the large balcony over the garden area. Room was quiet Location of Hotel was perfect for the afternoon beach hangs to watch the sunset and a few minutes walk to the hustle and bustle. Room was clean and had all amenities. Buffett Breakfast was a big hit especially the waffle/pancacke station. Roof top pool was beautiful
Garden view from room
Rooftop Pool
Looking back down from rooftop pool
Stayed 7 nights in Sep 2025

6/10 Okay

Prue

Travelled with group
Liked: Amenities
On check in there were multiple issues for the 6 of us staying , yes there was an event on however the gentleman checking us in was very vague and unhelpful the whole process took close to 2 hours which after travelling is not ideal They charged my credit card twice and this was left on pending for a week despite the rooms being pre paid One friend had to move rooms due to security issues with her door this took a whole day Despite this being a group booking we were spread across the hotel Another manger resolved these issues, however overall the property is tired and needs a refresh Drinks are expensive in comparison to other hotels Spa was lovely Views are limited , the staff on the rooftop pool seem to be in rush to get you to leave after sunset and service at times was slow Food was ok , standard expected at a hotel Overall not a 5 star hotel or experience But the rooms were generally clean and the beds comfortable, great location for accessing Kuta , Legian and Seminyak beach areas for bars ect For a few days if you are out and about in Bali this is a great place to stay but if you are after a 5 star resort experience this is not it
Stayed 3 nights in Oct 2025

10/10 Excellent

Ray

Stayed 12 nights in Sep 2025