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4.5 out of 5

"WE found the Pullman conveniently located in Legain and reasonably priced. Our room was big which we enjoyed however it was close to the Infinity pool ... " More

By a verified traveller on Mon 27 Mar 2023

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Hotel Description

A luxury stay in Legian awaits you at Pullman Bali Legian Beach - CHSE Certified. You'll be steps from Kuta Beach and 1 km (0.6 mi) from Legian Beach. Highlights at this beach hotel include 2 outdoor swimming pools, 2 poolside bars, and a winery.

The restaurant, The Deli Restaurant, serves international cuisine and is open for breakfast, lunch, and dinner. G-Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, kids' swimming pool, and pool loungers as well as access to yoga classes. 3229 square feet (300 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Legian City-Centre hotel, you'll be 1.8 km (1.1 mi) from Seminyak Beach and 13.6 km (8.5 mi) from Sanur Beach.

Deluxe Room, 2 Single Beds, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$125* Per night/room 14 Apr. - 15 Apr.

Premium Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Ocean View (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Bedroom, View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Garden View (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pullman Bali Legian Beach - CHSE Certified ratings based on 214 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Bali Legian Beach - CHSE Certified

Everyone (81) Couples (85) Family (40)
4 out of 5
WE found the Pullman conveniently located in Legain and reasonably priced. Our room was big which we enjoyed however it was close to the Infinity pool and had to listen ro the same house music everyday ( Change the playlist) Staff are friendly Dine in options arent great value compared to local options

Posted by on 27 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by Arya

Dear Mr. Paul Anthony,Thank you very much for taking the time to share your feedback regarding your recent visit to Pullman Bali Legian BeachWe are pleased to read that our services, facilities, location and atmosphere were able to compliment the upgrades being carried out. We have made note of your feedback which is truly valuable and have shared this with our team in order to further improve our services offered.We wish you all the best and hopefully we will have the pleasure to welcome you back soon.Best regards,AryaGuest Experience

1 out of 5
Check in was long and drawn out. All my booking requests, bedding configuration were ignored and the booking had to be rearranged. No concierge, no assistance was given. Staff seemed annoyed we had booked through a travel agent and not with Accor. Really poor first impressions

Posted by on 12 Mar. 2023

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Comment from Hotel Management

13 Mar. 2023 by Agus Jaya K

Dear Ms. Suzanne, We very much appreciate you were taking the time to share your impressions in regards of your experiences with us. We apologize for the discomfort and ensuing disappointment you have experienced. We will take your review to heart and have spoken with our team about your feedback and this is we take the action immediately to fixed the issue and to ensure it will not happen again in the future. We would be very happy to have a new opportunity to convince you fully of Pullmanlife's excellent services. We wish you all the best and look forward to welcoming you here once more. Best regards, Agus Jaya KDirector of Sales and MarketingPullman Bali Legian Beach

4 out of 5
My husband & I really enjoyed our 2 night stay at the Pullman. Great location in Legian next to the beach & a good walking distance to shopping There is some amazing Indonesian food places right around the corner & the pools were really clean. We just used the top pool as the view was so nice & the vibe was really cool up there!! A large variety at the buffet breakfast too. When we first got in the room, the walls, mirrors & floors had condensation from the aircon that was on, this is happening because of how warm it is outside the rooms compared to the cold inside but we put the air conditioning onto the dry setting & that fixed a lot of the issue Overall great place to stay for a couple of nights before the next stop in Bali

Posted by on 12 Mar. 2023

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Comment from Hotel Management

13 Mar. 2023 by Agus Jaya K

Dear Mrs. Courtney Jade, Thank you very much for taking your valued time on sharing our positive feedback concerning your stay experience at Pullman Bali. We are delighted that our offerings and services have granted your satisfactions. I am sure your positive feedback will be as encouragement to our whole team as we strive to maintain our quality. On the other hands, I would like to extend my sincere apologize for the inconvenience happened regarding the room condensation and thank you for your kind understanding. Best regards, Agus Jaya KDirector of Sales and MarketingPullman Bali Legian Beach

5 out of 5

Posted by on 24 Jan. 2023

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Comment from Hotel Management

7 Mar. 2023 by Agus Jaya K.

Dear Ms. Kerrie,Thank you for your feedback on your stay at Pullman Bali Legian Beach Bali and rated us on highly rating.It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay.We wish you all the best and look forward to welcoming you soon again to Pullman Bali Legian Beach.Best regards,Agus Jaya K.Director of Sales and Marketing

2 out of 5
Returned to the Pullman after a wonderful stay in 2019. Unfortunately this was not the case this time. The Pullman is no longer a 5 star hotel and the rooms and buildings are falling apart. Although the rooms are spacious, the decor has not been changed for years and the lounges and floor rug were dirty and stained. The rooms are full of damp which made for peeling and bubbled paint on the walls and a strong mouldy smell. The toilet smelt like sewerage and the floors were damp for most of the day. This was extremely disappointing for us as we highly recommended this hotel the other families we were travelling with. They too had major issues during their stay and both needed to be moved to different rooms. Staff did cleans and changeovers at midnight and talked loudly in the hallway outside of our rooms. When reception was questioned about this, they said they needed to do overnight changeover due to airline staff coming and going. This is unacceptable! There was also construction happening on the grounds and we were not told about this prior to booking which was another disappointment. I would definitely reconsider if you are deliberating over staying at this hotel.

Posted by on 22 Oct. 2022

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2 out of 5

Posted by on 20 Oct. 2022

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4 out of 5
Staff were lovely and very helpful, nothing was too much trouble. Presentation of the resort was good, but the room we had was tired and for a 5 star property this was dissapointing. Room was also not a great for a family of 4 (2A & 2C). Only option provided was to pay a premium for 2 extra beds for the kids to sleep in. Discovered a fold out couch in the room but apparently this was not allowed to be used. Guess thats because they couldnt charge for it. Pool was very small for the size of the property, kids (12 & 9) often found it 'boring' especially if there were many other guests around which limited the play space. Breakfast was good and location is excellent.

Posted by on 1 Oct. 2022

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5 out of 5
Nice place, we got upgraded to a bigger room and all the staff were very friendly

Posted by on 28 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by Bryan De Bruyne

Dear Mr. Christopher,We would like to thank you for taking the time to post a review on your recent stay with us and willed to highlight it for other travelers.It is wonderful to hear that the little touches around the property as well as our team were able to create an unforgettable experience for you at Pullman Bali Legian Beach.We hope that we have an opportunity to welcome you to our resort again in the near future.Best regards,Bryan De BruyneHotel ManagerPullman Bali Legian Beach

5 out of 5
Nice clean place in Legian across the road from beach

Posted by on 12 Aug. 2022

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Comment from Hotel Management

14 Aug. 2022 by Krishna Keniten

Dear Mr. Robert, Thank you for your feedback on your stay at Pullman Bali Legian Beach Bali. It pleases us to know that our products and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you soon again to Pullman Bali Legian Beach. Best regards, Krishna Keniten Guest Experience & Loyalty Manager

4 out of 5
Excellent staff & location.

Posted by on 18 Jul. 2022

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Comment from Hotel Management

31 Jul. 2022 by Krishna Keniten

Dear Timothy, Thank you for your feedback on your stay at Pullman Bali Legian Beach. It pleases us to know that our hotel location and services won you over and that you felt perfectly cared for during your stay. We wish you all the best and look forward to welcoming you soon again to Pullman Bali Legian Beach. Best regards, Krishna Keniten Guest Experience & Loyalty Manager

About the Pullman Bali Legian Beach - CHSE Certified

Location 1 Melasti, Legian, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

A winery is on site. As a guest of Pullman Bali Legian Beach - CHSE Certified, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the luxury Pullman Bali Legian Beach - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Legian hotel is smoke free.

  • 365 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 bars by the pool
  • 3 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2011
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Pullman Bali Legian Beach - CHSE Certified offers 365 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Legian hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Private balcony
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Deli Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room Service - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

G-Bar - This bar specializes in international cuisine and serves light fare only. Open daily.

IP Bar - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

L-Bar - This lobby lounge specializes in international cuisine. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Pullman Bali Legian Beach - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 484000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Pullman Bali Legian Beach - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Car required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 250000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: IDR 484000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Pullman Legian
  • Pullman Bali Legian Nirwana
  • Pullman Bali Nirwana
  • Pullman Bali Nirwana Legian
  • Pullman Legian Nirwana
  • Pullman Legian Nirwana Hotel
  • Pullman Legian Nirwana Hotel Bali
  • Pullman Nirwana
  • Pullman Nirwana Bali
  • Pullman Nirwana Legian Bali
  • Pullman Bali Legian Nirwana Hotel
  • Pullman Bali Nirwana Hotel
  • Pullman Bali Legian Nirwana Hotel Legian
  • Pullman Bali Legian Beach Hotel
  • Pullman Bali Hotel
  • Pullman Bali
  • Pullman Bali Legian Beach Resort
  • Pullman Bali Resort

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.