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4.5 out of 5

"The staff were very friendly and polite all the time " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

Four Points By Sheraton Bali, Kuta puts you in the heart of Kuta, within just a 10-minute stroll of popular attractions like Poppies Lane II and Bali Bombing Memorial. Highlights at this hotel include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

LED TVs with cable channels are featured in all 185 rooms, and you can enjoy free WiFi, coffee/tea makers, and free bottled water. Refrigerators and round-the-clock room service make in-room dining convenient. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Additionally, safes, hair dryers, and phones are available.

A day of pampering at Gamelan Spa can include body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Eatery, serves international cuisine and is open for breakfast, lunch, and dinner. Vertigo is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the free kids' club, fitness center, kids' swimming pool, and pool loungers. Business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning full breakfast is served between 6:30 AM and 11 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute walk of this 4-star Downtown Kuta hotel include Kuta Beach and Beachwalk Shopping Center.

Deluxe Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 2 Max
AU$57* Per night/room 1 Sep. - 2 Sep.

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points By Sheraton Bali, Kuta ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points By Sheraton Bali, Kuta

Everyone (23) Couples (4) Family (5)
5 out of 5
The staff were very friendly and polite all the time

Posted by on 13 Feb. 2020

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3 out of 5
Four Points is a nice looking hotel set on a small lane. It has a great child’s club (suited to kids under 5) and the three pools are great because guests can spread out. I did not like that our room was not ready at check in and we were left sitting around for almost a hour with a very tired two year old. Once in our room, they had forgotten the cot we had requested and brought back one suitable for a newborn. The hotel is quiet which is great and good curtains to block out the sun- convenient for our daughters day naps. Hubby and I both ended up violently ill two days apart after eating room service. I wouldn’t recommend eating there.

Posted by on 24 Jan. 2020

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5 out of 5
Beautiful hotel highly recommend. Amazing staff very helpful. Would stay here again.

Posted by on 4 Jan. 2020

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5 out of 5
I loved everything.... good position, great pool, good food, awesome staff!

Posted by on 21 Dec. 2019

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5 out of 5

Posted by on 5 Dec. 2019

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4 out of 5
The property location is great for our needs. The beds are very comfortable. The pool area at Vertigo needs urgent attention. The decking is loose and dangerous. You step and the boards drop under your feet. New flooring is needed, and should be maintained to stop injuries to guests.

Posted by on 24 Nov. 2019

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5 out of 5
The hotel on a whole is well set out. Staff are super friendly.

Posted by on 15 Nov. 2019

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5 out of 5
Loved having a swim up bar on the rooftop more umbrellas would be great though

Posted by on 11 Nov. 2019

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4 out of 5
Staff are all super friendly, an absolute asset to the hotel. The cleaning staff in particular should be mentioned, they worked quietly in the hallways, smile & say hello as you pass. Buffet breakfast is plentiful with too many options to mention, wonderful! Beds are comfortable & minimal disturbance of a night for sleeping. Perfect location for the foodie traveller & ones who like to shop. Free wifi which was frustrating dropping out a lot in room. Not enough umbrellas at roof top pool which was disappointing. Credit where its due, the staff are simply amazing. They made our stay very memorable.

Posted by on 2 Nov. 2019

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5 out of 5
We Had a fabulous stay at the Four Points by Sheraton loved our Pool Access Room with sun Swimming pools were a little chilly but refreshing Access Road was slightly frightening with the narrowness Loved the comfortable large bed Staff are amazing & very friendly also extremely accommodating Breakfast had a good variety > Value for money Would stay again in a heartbeat

Posted by on 20 Aug. 2019

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About the Four Points By Sheraton Bali, Kuta

Location Jalan Benesari Banjar Pengabetan, Kuta, Bali 80361

Property Features

Four Points By Sheraton Bali, Kuta offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. A business center and limo/town car service are available. There are 3 meeting rooms available. A rooftop terrace, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Bali, Kuta. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 185 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (6.4 km / 4 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Four Points By Sheraton Bali, Kuta offers 185 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Eatery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Best Brew - This restaurant specializes in barbecue and serves lunch and dinner.

Wrapped - Onsite café.

Vertigo - This rooftop bar specializes in local and international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Spa Services

  • Minimum age to access spa is 12
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 605000.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Four Points By Sheraton Bali, Kuta

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for lunch and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: IDR 169400 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 215000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Bali Kuta Hotel
  • Four Points Sheraton Bali Hotel
  • Four Points Sheraton Bali Kuta
  • Four Points Sheraton Bali
  • Four Points By Sheraton Bali, Kuta Kuta
  • Four Points By Sheraton Bali, Kuta Hotel
  • Four Points By Sheraton Bali, Kuta Hotel Kuta

You should know

  • Four Points By Sheraton Bali, Kuta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.