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Grand Inna Kuta - CHSE Certified

4-star property
Jl Pantai Kuta No 1 Kuta, Kuta, Bali 1800 796 370
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4.0 out of 5
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See all 101 wotif Reviews

"Very clean staff we all amazing the lounges around the pool were all taking up by 7.30am and no one around the pool its my 2nd time there i wil ... " More

By a verified traveller on Sun 28 May 2023

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Hotel Description

At Grand Inna Kuta - CHSE Certified you'll be within just a 15-minute stroll of Kuta Beach and Waterbom Bali. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 4-star Downtown Kuta hotel include Beachwalk Shopping Center and Legian Beach.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$88* Per night/room 12 Jun. - 13 Jun.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Deluxe

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Pool Side

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Deluxe Pool Side

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Inna Kuta - CHSE Certified ratings based on 101 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Inna Kuta - CHSE Certified

Everyone (77) Couples (12) Family (16)
5 out of 5
Very clean staff we all amazing the lounges around the pool were all taking up by 7.30am and no one around the pool its my 2nd time there i will be back next year thank you to all off you the ladies at breakfast were amazing thank you

Posted by on 28 May 2023

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Comment from Hotel Management

29 May 2023 by Lisa - Grand Inna Kuta

Dear Kerrie, Thank you very much for affording your precious time to write a review and give us a rating on Wotif. We are extremely happy to learn about your entire stay with Grand Inna exceeded your expectation and leave a very great impression on you. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Grand Inna Kuta every time your future trips to Kuta. We are looking forward to welcoming you back. Kind Regard,

5 out of 5
A mix of old and new facilities that were well maintained.

Posted by on 8 May 2023

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Comment from Hotel Management

11 May 2023 by Lisa- Grand Inna Kuta

Dear David, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn about your entire stay with Grand Inna exceeded your expectation and leave a very great impression on you. We do hope this great experience will always lead you back to Grand Inna Kuta every time your future trips to Kuta. We are looking forward to welcoming you back. Kind Regard,

4 out of 5
Hotel was great, bed and room were great. Pools were nice. The buffet breakfast was good. The day time and dinner food menu and food was average. Disappointed that the website ocean facing area no longer exists and that the beach is washed away.

Posted by on 8 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by Lisa - Grand Inna Kuta

Dear Travis, Greeting from Grand Inna Kuta We would like to thank you for choosing Grand Inna Kuta and taking your precious time to write this kind review on Wotif. We are thrilled to learn that your overall stay with us exceeded your expectation, please accept our sincere apologies for some of the concerns in the room that make your stay inconvenient. We certainly will share this issue with the appropriate team for better improvement in the future. We definitely hope to have an opportunity to welcome you back again here at Grand Inna Kuta. Kind Regard,

5 out of 5
All the staff we so lovely and helpful- food was really good! Such good value for money. Highly recommend

Posted by on 15 Dec. 2022

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Comment from Hotel Management

16 Dec. 2022 by Lisa - Grand Inna Kuta

Dear Angus Darcy Max, Greeting from Grand Inna Kuta We would like to thank you for choosing Grand Inna Kuta and taking your precious time to write this kind review on Expedia. We are thrilled to learn that your overall stay with us exceeded your expectation, please accept our sincere apologies for some of the concerns in the room that make your stay inconvenient. We certainly will share this issue with the appropriate team for better improvement in the future. We definitely hope to have an opportunity to welcome you back again here at Grand Inna Kuta. Kind Regard,

5 out of 5

Posted by on 6 Nov. 2022

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4 out of 5
Close to the water. Amazing views.

Posted by on 31 Jul. 2022

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Comment from Hotel Management

22 Aug. 2022 by Lisa - Grand Inna Kuta

Dear Ellen, Thank you for sharing your recent experience and taking your valuable time to write this review on Wotif We are pleased to learn that overall your stay exceeded your expectation. Extremely happy to know that you have enjoyed your time in Kuta. Once again thank you for sharing your thought and we are looking forward to welcoming you back again here on your future trips to Bali. Kind Regard,

5 out of 5
Great location Spa is very reasonably priced for a big hotel Enjoyed multiple stays here

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you very much for your review and glad that you enjoyed your stay. We look forward to welcoming you back again in the future.

4 out of 5
Great location. Friendly staff. Would return here again.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you very much for your review and we look forward to welcoming you back again in the future.

2 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you for your review and we would appreciate if you could let us know what was lacking during your stay with us so that we could improve. We hope to hear back from you.

5 out of 5
Fantastic location, great pools, (even with one closed) very friendly and helpful staff

Posted by , from Melbourne on 19 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Elita

Thank you very much for your review as well as the score. We look forward to welcoming you back again in the future.

About the Grand Inna Kuta - CHSE Certified

Location Jl Pantai Kuta No 1 Kuta, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Grand Inna Kuta - CHSE Certified offers its guests 3 outdoor swimming pools and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Inna Kuta - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Grand Inna Kuta - CHSE Certified offers 322 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Breeze Resto - This restaurant is located on the beach. Open 24 hours.

Kelapa Pool Bar - This bar is located by the pool. Happy hour is offered.

Sunken Bar - This bar is located by the pool. Happy hour is offered.

HQ - This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 16
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Grand Inna Kuta - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Inna Kuta
  • Grand Inna Kuta Hotel
  • Inna Hotel
  • Kuta Grand Inna
  • Grand Inna Kuta Bali
  • Grand Inna Hotel
  • Grand Inna
  • Grand Inna Kuta
  • Inna Kuta Chse Certified Kuta
  • Grand Inna Kuta CHSE Certified
  • Grand Inna Kuta - CHSE Certified Kuta
  • Grand Inna Kuta - CHSE Certified Hotel

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.