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4.0 out of 5

"Great location Spa is very reasonably priced for a big hotel Enjoyed multiple stays here " More

By a verified traveller on Mon 23 Mar 2020

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Hotel Description

At Grand Inna Kuta you'll be within just a 10-minute stroll of popular attractions like Kuta Beach and Poppies Lane II. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools, and 2 poolside bars.

You can enjoy LCD TVs with cable channels, and all 322 rooms feature free WiFi, coffee/tea makers, and free bottled water. Minibars provide refreshments, and 24-hour room service is also available. Nice touches include slippers and free toiletries. Safes, hair dryers, and phones are also available.

Kelapa Pool Bar is the hotel's own bar. Spend the day at the beach and enjoy the onsite kids' swimming pool. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Downtown Kuta hotel include Kuta Square and Bali Bombing Memorial.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$62* Per night/room 16 Jul. - 17 Jul.

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Pool Side

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Inna Kuta ratings based on 106 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Inna Kuta

Everyone (86) Couples (10) Family (14)
5 out of 5
Great location Spa is very reasonably priced for a big hotel Enjoyed multiple stays here

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you very much for your review and glad that you enjoyed your stay. We look forward to welcoming you back again in the future.

4 out of 5
Great location. Friendly staff. Would return here again.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you very much for your review and we look forward to welcoming you back again in the future.

2 out of 5

Posted by on 20 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by Elita

Thank you for your review and we would appreciate if you could let us know what was lacking during your stay with us so that we could improve. We hope to hear back from you.

5 out of 5
Fantastic location, great pools, (even with one closed) very friendly and helpful staff

Posted by , from Melbourne on 19 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Elita

Thank you very much for your review as well as the score. We look forward to welcoming you back again in the future.

4 out of 5

Posted by on 29 Feb. 2020

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Comment from Hotel Management

2 Mar. 2020 by Elita

Thank you very much for the great score and we look forward to welcoming you back again in the future.

4 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

6 Mar. 2020 by Elita

Thank you for your review and we look forward to welcoming you back again in the future.

4 out of 5
exhorbitant cost to have 1 extra bed in Superior room. very disappointed as we booked and paid for it through Wotif. Checkin staff refused to honour the booking. Room could do with a proper clean. we stayed in the old section which is great but a lot of stairs. 80 year old grandmother not so impressed. we will stay at the Inna again.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

5 Mar. 2020 by Elita

Thank you for you for your review and we sincerely apologize for the inconvenience. Since you wrote the review anonymously, we could not check and investigate at our end. May we suggest on your next visit, to book our Deluxe room where the building is equipped by guest lifts. Thank you and we look forward to welcoming you back again in the future.

4 out of 5

Posted by on 13 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Elita

Thank you for your review and we look forward to welcoming you back again in the future.

4 out of 5
Fantastic location, great pools and very friendly staff. Rooms could do with @n upgrade.

Posted by on 2 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Elita

Thank you very much for your review and glad that you had an enjoyable stay with us. We look forward to welcoming you back again in the future.

4 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

10 Dec. 2019 by Elita

Thank you very much for your review. We look forward to welcoming you back again in the future.

Renovations + Closures

The property will be renovating from February 11 2020 to August 11 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Grand Inna Kuta offers its guests 3 outdoor swimming pools and a children's pool. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Inna Kuta. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 322 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (5.7 km / 3.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Grand Inna Kuta offers 322 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Breeze Resto - This restaurant is located on the beach. Open 24 hours.

Kelapa Pool Bar - This bar is located by the pool. Happy hour is offered.

Sunken Bar - This bar is located by the pool. Happy hour is offered.

HQ - This bar is located on the beach. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 400000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Grand Inna Kuta

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 300000 per vehicle (one way)
  • Rollaway bed fee: IDR 400000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Inna Kuta
  • Grand Inna Kuta Hotel
  • Inna Hotel
  • Kuta Grand Inna
  • Grand Inna Kuta Bali
  • Grand Inna Hotel
  • Grand Inna
  • Grand Inna Kuta Kuta
  • Grand Inna Kuta Hotel
  • Grand Inna Kuta Hotel Kuta

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.