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4.6 out of 5

"Best place to stay in Bali, friendly staff, beautiful room, pool and surroundings, excellent food, service and amenities, great location at a affordab ... " More

By a verified traveller on Mon 27 Mar 2023

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Hotel Description

A luxury stay in the heart of Kuta awaits you at Discovery Kartika Plaza Hotel - CHSE Certified. You'll be 0.7 km (0.4 mi) from Kuta Beach and 3.9 km (2.4 mi) from Legian Beach. Highlights at this beachfront hotel include 3 restaurants, an outdoor swimming pool, and a beach bar.

A day of pampering can include massages and body wraps along with reflexology and mani/pedis. The restaurant, La Cucina, serves Italian cuisine and is open for lunch and dinner. Kul Kul Pool Bar is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the onsite gym, indoor tennis court, and outdoor tennis court. Business travelers can take advantage of a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a spa tub, and a sauna. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Kartika Plaza hotel, you'll be 4.5 km (2.8 mi) from Seminyak Beach and 13 km (8.1 mi) from Sanur Beach.

Discovery Kartika Plaza Hotel - CHSE Certified ratings based on 122 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Discovery Kartika Plaza Hotel - CHSE Certified

Everyone (44) Couples (46) Family (29)
5 out of 5
Best place to stay in Bali, friendly staff, beautiful room, pool and surroundings, excellent food, service and amenities, great location at a affordable price ⭐⭐⭐⭐⭐

Posted by on 27 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by Discovery Kartika Plaza Hotel Bali

Dear Sir/Madam.Thank you for choosing our resort as a accomodation for your holiday in Bali, we are appreciated your reviews about us.We are look forward to you for stay with us again.Thank you and have a great day!

5 out of 5

Posted by on 22 Feb. 2023

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Comment from Hotel Management

14 Mar. 2023 by Discovery Kartika Plaza Hotel

Dear Sir/Madam.Thank you for choosing our resort as a accomodation for your holiday in Bali and we are appreciated of your review about us.We are looking forward to you for stay with us again.Thank you.Have a great day!

4 out of 5
Property well maintained and comfortable. Very clean and staff were brilliant. Unfortunately very loud of a night from music with a thumping base playing in bar. Really difficult to sleep

Posted by on 5 Dec. 2022

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3 out of 5

Posted by on 17 Nov. 2022

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3 out of 5
The hotel rooms are a bit dated. We got ripped off at one of the restraints $300 for 1 steak!!!

Posted by on 13 Nov. 2022

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2 out of 5
Our stay here was very disappointing. We were only told a few days before our stay that there would be works going on which didn’t give us enough time to cancel. Our room smelt musty and was so outdated, in major need of an upgrade. The works were SO LOUD and went all through the night, didn’t stop until 5am. We had zero sleep that night. Luckily the next day we were moved to another room which was better but still so outdated. Only good thing was the staff service and the breakfast buffet. Would not stay again.

Posted by on 8 Nov. 2022

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4 out of 5
Friendly staff always wishing to help out and make sure you have everything you need. The spa is not easily accessible for a wheelchair user which was disappointing.

Posted by on 26 Jul. 2022

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4 out of 5
The grounds are beautiful and hotel has Balinese character.

Posted by on 17 Jul. 2022

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5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by anis

Dearest Guest, Thank you for having the time to score us. Your valuable feedback is essential in our continuous effort to improve. We hope to be able to welcome you back soon, for more quality stays. Yours sincerely, Anis Faiqoh Public Relations Executive

4 out of 5
Love the Pool & Swim up Bar at this Hotel, the grounds are amazing has that authentic Bali Feel with Lush green Gardens. The Bathroom need a major overhaul as there shower in the bathtub style and are very short so the shower was level with my shoulders meaning i had to squat down to get under it properly. they also need to put soft closing hinges on the security doors in the hallways as the bang quite loud when people get home during the night and early morning. other than that i would highly recommend this hotel. we have stayed here 4 times now and will def be back in the future. great hotel for kids also

Posted by , from Perth, Western Australia on 26 Feb. 2020

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Comment from Hotel Management

28 Feb. 2020 by Anis

Dear Michael, Thank you for taking the time to share your wonderful experience at Discovery Kartika Plaza Hotel, Bali. We are delighted to learn that you enjoyed your stay with us. We hope to be able to welcome you back soon, for more quality stays. Yours sincerely, Anis Faiqoh Public Relations Executive

About the Discovery Kartika Plaza Hotel - CHSE Certified

Location Jl Kartika Plaza, PO. Box 1012, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Discovery Kartika Plaza Hotel - CHSE Certified offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and an indoor tennis court. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. A spa tub, a fitness center, and a sauna are also featured at the luxury Discovery Kartika Plaza Hotel - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Kuta hotel.

  • 318 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Discovery Kartika Plaza Hotel - CHSE Certified offers 318 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:30 AM.

La Cucina - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner.

The Pond Cafe - Overlooking the pool and garden, this fine-dining restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Tepan Noodle - Overlooking the ocean and pool, this restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Sunset Bar - This café specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Kul Kul Pool Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Discovery Kartika Plaza Hotel - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 615000 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Discovery Kartika Plaza Hotel - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place.

  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 3
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 315000 for adults and IDR 158000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 615000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Discovery Hotel Kartika Plaza
  • Discovery Kartika
  • Discovery Kartika Hotel
  • Discovery Kartika Plaza
  • Discovery Kartika Plaza Hotel
  • Discovery Kartika Plaza Hotel Kuta
  • Discovery Kartika Plaza Kuta
  • Hotel Kartika Plaza
  • Kartika Hotel
  • Kartika Plaza
  • Discovery Kartika Plaza Hotel Bali/Kuta
  • Discovery Kartika Plaza Hotel
  • Discovery Kartika Plaza Hotel CHSE Certified
  • Discovery Kartika Plaza Hotel - CHSE Certified Kuta
  • Discovery Kartika Plaza Hotel - CHSE Certified Hotel
  • Discovery Kartika Plaza Hotel - CHSE Certified Hotel Kuta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.