"The property had a great location. We could walk to everywhere we needed to in town. The property and room was very clean and comfortable. Breakfast e
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A luxury stay in Kuta awaits you at Ramayana Suites & Resort - CHSE Certified. Within just a 10-minute stroll, you'll find Kuta Art Market and Kuta Beach. Highlights at this beach resort include 2 outdoor swimming pools, a full-service spa, and a restaurant.
A day of pampering at Rama Spa can include deep-tissue massages, hot stone massages, and detox wraps along with Ayurvedic treatments and reflexology. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, kids' swimming pool, free pool cabanas, and pool loungers. Business amenities include a meeting room and a business center. Added amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also limited parking, along with the convenience of an airport shuttle.
Sights within a 20-minute walk of this 5-star Downtown Kuta resort include Waterbom Bali and Beachwalk Shopping Center.
Ramayana Suites & Resort - CHSE Certified ratings based on 78 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Ramayana Suites & Resort - CHSE Certified
Everyone (45)Couples (19)Family (13)
4 out of 5
The property had a great location. We could walk to everywhere we needed to in town. The property and room was very clean and comfortable. Breakfast each morning was yummy at the restaurant and staff so lovely.
Posted by Kim on 14 May 2023
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3 out of 5
Posted by Katrina on 16 Aug. 2022
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4 out of 5
Property was nice and clean, staff were very friendly and helpful was a very pretty place to stay
Posted by Sebnem on 25 May 2022
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5 out of 5
Loved the location the friendly helpful staff the room was fabulous just an all round wonderful plave to stay in the heart of kuta
Posted by Ian, from Hamilton nz on 27 Apr. 2019
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Comment from Hotel Management
10 May 2019
by Surya ecommerce
Dear Ian
Warmest Greeting from Ramayana Suites & Resort
Thank you for your recent stay with us. We're glad to know that you had a wonderful time with us.
Thank you for highlighting our services and Location provided met your expectation.
We will share your kind comments to our entire team
We are looking forward to welcoming you back to Ramayana Suites & Resort on your next stay.
4 out of 5
Posted by a verified traveller on 2 Feb. 2019
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Comment from Hotel Management
3 Apr. 2019
by Angga Ecommerce
Dear Guest, Thank you for choosing Ramayana Resort & Spa, I hope this is not your last experience in our hotel, we are waiting your next trip at our hotel.
1 out of 5
The Hotel was a complete Construction site with nearly all facilities shutdown , I will say the duty manager was great and moved us to sister hotel which worked out ok . Was totally shocked when we got to the Ramayana .
Posted by a verified traveller on 22 Dec. 2018
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Comment from Hotel Management
24 Dec. 2018
by Angga Ecommerce
Dear Guest, Thank you for choosing Ramayana Resort & Spa, our hotel will be completely renovated early 2019 and I hope this is not your last experience in our hotel, we hope you can come when our hotel is completed. Thank you
1 out of 5
There is no warnings or pre-booking information to advise BEFORE booking that MAJOR renovation works are in progress and that 80% of the hotel is a construction zone. Paid full rates despite the extreme reduction in services and comfort.
Workers start at 7.00am and finish at 9.00pm - constant banging, hammering and workmen urinating in publicly visible areas around guests eg: on rooftop of old spa building.
One tiny pool with seating for only 9 people - totally inadequate
Bath on first night backed up due to a massive hairball - disgusting!
There was a major crack in the external wall that ran onto our balcony - it grew wider after the earthquake on 11/10/18..... apparently it was still safe to use
Posted by Arc, from Perth WA on 14 Oct. 2018
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Comment from Hotel Management
30 Oct. 2018
by Angga Ecommerce
Dear Arc, Thank you for choosing Ramayana Resort & Spa, our hotel will be completely renovated the end of December 2018 and I hope this is not your last experience in our hotel, we hope you can come when our hotel is completed. Thank you
4 out of 5
Shame we weren't advised about construction work and renovations happening at the hotel
Posted by a verified traveller on 30 Sep. 2018
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Comment from Hotel Management
4 Oct. 2018
by Angga Ecommerce
Dear Guest, Thank you for choosing Ramayana Resort & Spa, our hotel will be completely renovated the end of December 2018 and I hope this is not your last experience in our hotel, we hope you can come when our hotel is completed. Thank you
5 out of 5
Absolutely loved our stay at Ramayana. Very friendly and outgoing staff. Our room was cleaned every morning. Location is very central. Will definitely be back!
Posted by Yasemin, from Australia on 14 Aug. 2018
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Comment from Hotel Management
16 Aug. 2018
by Angga Ecommerce
Dear Yasemin, Thank you for choosing Ramayana Resort & Spa, I hope this is not your last experience in our hotel, we are waiting your next trip at our hotel.
3 out of 5
Excellent location and staff were lovely. The noise was a problem. Our room was facing the street and the noise coming from the bars went on until 5am. Impossible to sleep and lucky I was only there for 2 nights. Also there was renovations at the hotel which wasn’t too bad but I could here the constant digging when I was trying to relax by the pool. The highlight was definitely the staff and location.
Posted by a verified traveller on 13 Jul. 2018
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Comment from Hotel Management
14 Jul. 2018
by Angga Ecommerce
Dear Guest, Thank you for choosing Ramayana Resort & Spa, I hope this is not your last experience in our hotel, we are waiting your next trip at our hotel.
About the Ramayana Suites & Resort - CHSE Certified
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Property Features
Ramayana Suites & Resort - CHSE Certified offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Ramayana Suites & Resort - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. This 5-star Kuta resort is smoke free.
206 guestrooms or units
5 levels
Childcare (surcharge)
Cabanas by the pool (free)
Poolside lounge chairs
Umbrellas for the pool
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Wedding services available
Convenience store
Terrace
Garden
Gift shop
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Bar or lounge
1 conference room
Bar by the pool
Dining venue
Family Friendly Amenities
Number of outdoor pools - 2
Children's pool
Free WiFi
Soundproofed rooms
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Parking (limited spaces)
Transport
Property shuttles: Airport shuttle
Room Amenities
Ramayana Suites & Resort - CHSE Certified offers 206 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
Private balcony or patio
Minibar
In-room dining (24 hours)
LED television
Satellite channels
DVD player
Oven
Dishwasher
Electric kettle
Luxury bedding
Housekeeping (daily)
Hair dryer
Safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Exterior corridor access
Air conditioning
Connecting rooms available
Wheelchair accessible
Wardrobe or closet
Toothbrush and toothpaste
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Ramayana Suites & Resort - CHSE Certified has a restaurant on site.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 6
Outdoor treatment areas
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Ayurvedic treatments
Spa tub in spa
Massages
Hot stone massage
Deep tissue massage
Reflexology
Detoxification wrap
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 15
Check-in time ends at 5:00 AM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Ramayana Suites & Resort - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 650000.0 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Cash or credit card deposit required
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
Airport shuttle fee: USD 25 per vehicle (one way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 650000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions
Ramayana Suites & Resort - CHSE Certified offers free cancellation on select room rates. Check out the cancellation policy for more info.
Ramayana Suites & Resort - CHSE Certified uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. There is a shield between guests and staff in the main contact areas.
Onsite parking is limited.
Yep, Ramayana Suites & Resort - CHSE Certified is a short 6-minute walk from Kuta Beach.
Yep, Rama Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.
Yep, and guests recommend it! Ramayana Suites & Resort - CHSE Certified has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.
No, there is no waterslide at Ramayana Suites & Resort - CHSE Certified, but Waterbom Bali is a short 9-minute walk away.
Ramayana Suites & Resort - CHSE Certified features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.
A hot tub and couples spa treatments, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Ramayana Suites & Resort - CHSE Certified.
Yep, buffet brekkie is on offer daily from 7:00 AM to 11:00 AM.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
