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4.1 out of 5

"Nothing was unique about the property, rooms are tired, resort a little isolated, room wasn’t ready at check in time but requested $60 US for 5 pm che ... " More

By a verified traveller on Tue 12 Nov 2019

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Hotel Description

A luxury stay in Kuta awaits you at The Patra Bali Resort & Villas. Within just a 15-minute stroll, you'll find Pantai Jerman and Lippo Mall. Highlights at this beachfront resort include 4 restaurants, 3 outdoor swimming pools, and a full-service spa.

All 228 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, balconies, and coffee/tea makers. Minibars provide free refreshments, and 24-hour room service makes dining in an option. Free bottled water, safes, and hair dryers are also available.

A relaxing day at Chavana Spa can include hot stone massages, body scrubs, and facials along with aromatherapy and reflexology. The restaurant, Teratai Coffee Shop, serves Asian cuisine and is open for breakfast, lunch, and dinner. The Lobby Lounge is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the onsite kids' club and outdoor tennis court. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and a coffee shop/café. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of a free area shuttle.

Places within a 30-minute walk of this 4.5-star Kuta resort include Tuban Beach and Kuta Beach.

Deluxe Room - 1 Double Bed or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$74* Per night/room 2 Oct. - 3 Oct.

Deluxe Family Interconnecting

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Special offer - Two Deluxe Rooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite - 1 Double Bed or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Embassy Suite One Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Honeymoon Villa

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Patra Bali Resort & Villas ratings based on 42 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Patra Bali Resort & Villas

Everyone (18) Couples (13) Family (10)
2 out of 5
I booked my room 9 months in advance and got nothing like i requested. I had a room poked right down the end of the resort over looking a water tank. Considering i upgraded to a deluxe room with garden views i was extremely disappointed.After mentioning my disappointment to reception i was told there's is nothing we can do for you in quiet a abrupt manner. Hotel is in need of some definate upgrades, looking very tired. The service i received at check in was terrible. Definitely a let down coming from a cheaper budget hotel i stayed in 7 nights prior to this that you could not fault.

Posted by on 19 Jan. 2020

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3 out of 5
Nothing was unique about the property, rooms are tired, resort a little isolated, room wasn’t ready at check in time but requested $60 US for 5 pm check out. Staff were friendly. Pool deck chairs all reserved by 9.00 am. And at times never used. No point complaining, staff afraid to upset guests. Food was good. Been to Bali many times and like to try different resorts. There’s plenty of others offering better value for money, and I’ll be staying at one of them for my next stay in 8 weeks.

Posted by on 12 Nov. 2019

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5 out of 5

Posted by on 30 Oct. 2019

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3 out of 5
I have been to the Patra 7 times now the selection at breakfast was limited if you were not Asian. The fruit selection was only melons or melon fruit salad There were no theme nights for dinner and the spa is closing down and not enticing. I used to go to the spa in the past e times a stay and this time did not go to seems to have lost its edge. I always drink frozen margaritas when in Bali and the bar staff need to have lessons as they were not very frozen and the blender had blunt blades. No happy hour at the pool or at all. I used to highly recommend the Patra to my friends but now I am not so sure. I was hoping to return for my birthday in Feb 2020 but dont really feel its value for money

Posted by on 7 Sep. 2019

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4 out of 5
The pools and hotel grounds were beautiful- very quiet location- handy to airport

Posted by on 30 Jul. 2019

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5 out of 5
Come here every year - staff are fantastic, beautiful grounds Best hotel close to Kuta

Posted by on 15 Jun. 2019

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4 out of 5
The pool was huge and relaxing, which was great. There was no sound-proofing between adjoining room, so you could hear the people and TV in the adjoining room, which was not good.

Posted by on 26 Apr. 2019

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4 out of 5
Liked the breakfast and staff. Did not like that we could hear the TV and people in next room.

Posted by on 6 Apr. 2019

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5 out of 5
Nice setting nice pool. Can be a bit of a walk to get to reception but there are golf buggies on request. Food okay Japanese restaurant excellent

Posted by on 31 Mar. 2019

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3 out of 5

Posted by on 1 Oct. 2018

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Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Patra Bali Resort & Villas offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a children's pool. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A library, a terrace, and tour/ticket assistance are also featured at the luxury The Patra Bali Resort & Villas. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 4.5-star Kuta resort.

  • 228 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 3 bars or lounges
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (2.8 km / 1.7 mi)
  • Property shuttles: Free area shuttle; airport shuttle

Room Amenities

The Patra Bali Resort & Villas offers 228 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. LED televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include bathtubs, slippers, and hair dryers. This Kuta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Private balcony
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Bathtub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Teratai Coffee Shop - Overlooking the ocean and pool, this restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Rinascimento Restaurant - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Tenku Japanese Restaurant - Overlooking the ocean and pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The Lobby Lounge - Overlooking the ocean and pool, this lobby lounge serves light fare only. Open daily.

The Heritage Floating - Overlooking the garden, this restaurant specializes in Indonesian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Spa tub in spa
  • Number of treatment rooms 10
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 600000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Patra Bali Resort & Villas

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 150000 for adults and IDR 75000 for children (approximately)
  • Airport shuttle fee: IDR 100000 per vehicle (one-way)
  • Rollaway bed fee: IDR 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Patra Jasa
  • Jasa Bali
  • Patra Bali Resort
  • Patra Jasa
  • Patra Jasa Bali Resort
  • Patra Jasa Bali Resort & Villas
  • Patra Bali Resort Villas Kuta
  • Patra Jasa Bali Villas
  • Patra Jasa Resort & Villas
  • Patra Jasa Villas
  • Patra Bali Hotel
  • Patra Jasa Bali Resort & Villas Tuban
  • The Patra Bali Resort & Villas Hotel Kuta
  • The Patra Bali Resort And Villas
  • Patra Jasa Bali Resort Villas Tuban
  • Patra Jasa Bali Villas Tuban
  • Patra Bali Resort Villas
  • Patra Bali Villas Kuta
  • Patra Bali Villas
  • The Patra Bali Resort Villas
  • Patra Jasa Bali Resort Villas
  • The Patra Bali & Villas Kuta
  • The Patra Bali Resort & Villas Kuta
  • The Patra Bali Resort & Villas Resort
  • The Patra Bali Resort & Villas Resort Kuta

You should know

  • The Patra Bali Resort & Villas offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.