Sheraton Bali Kuta Resort

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Bali Kuta Resort

2 outdoor pools, pool umbrellas, pool loungers
Exterior
1 bedroom, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Banquet hall

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
Jalan Pantai Kuta, Kuta, Bali, 80361
  • Beachwalk Shopping Center
    1 min walk
  • Kuta Beach
    1 min walk
  • Poppies Lane II
    3 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    29 min drive

Room options

Room, 1 King Bed, Balcony, Ocean View (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony, Ocean View (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony, Partial Ocean View (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony, Partial Ocean View (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Balcony (Family Activities & Kids Club Access)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Ocean View (Family Activities & Kids Club Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Family Activities & Kids Club Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Suite, 1 Bedroom, Terrace, Garden View (Family Activities & Kids Club Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Sofa Beds

Suite, 1 Bedroom, Garden View (Family Activities & Kids Club Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LCD TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Kuta

You'll be connected to a shopping centre at Sheraton Bali Kuta Resort, and within a short 5-minute stroll of Beachwalk Shopping Center and Kuta Beach. Highlights at this luxury hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Shine Spa can include hot stone massages, body scrubs and facials along with aromatherapy and reflexology. The restaurant, Daily Social, is open for breakfast, brunch, lunch and dinner. The Lounge is the hotel's own lobby lounge. Spend the day at the beach and enjoy the on-site free kids' club, 24-hour gym and sauna. Business amenities include 10 meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a short walk of this 5-property class Downtown Kuta hotel include Poppies Lane II and Kuta Square is within 15 minutes.

What's nearby

  • Beachwalk Shopping Center - 1 min walk
  • Kuta Beach - 1 min walk
  • Poppies Lane II - 3 min walk
  • Waterbom Bali - 18 min walk
  • Seminyak Beach - 15 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive

Restaurants

  • ‪Arabica - ‬1 min walk
  • ‪Johnny Rockets - ‬3 min walk
  • ‪Luna Negra - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Expat Coffee - ‬2 min walk

About this property

Sheraton Bali Kuta Resort

Luxury hotel on the beach, with 2 outdoor swimming pools
Sheraton Bali Kuta Resort offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 10 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Sheraton Bali Kuta Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Kuta hotel is smoke free.

  • 196 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2012
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sheraton Bali Kuta Resort offers 196 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Shine Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 302,500 for adults and IDR 151,250 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bene Italian Kitchen
  • Daily Social
  • The Lounge

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Bali Kuta Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 675000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1150000 (from 1 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 302500 for adults and from IDR 151250 for children
  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 310000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 675000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Bali Kuta
Sheraton Bali Kuta Resort
Sheraton Kuta Bali
Sheraton Kuta Bali Resort
Sheraton Resort Kuta Bali
Sheraton Bali Resort
Sheraton Bali

Frequently asked questions

What is the cancellation policy at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Bali Kuta Resort?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Sheraton Bali Kuta Resort on 18 Nov 2024 start from AU$249.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Bali Kuta Resort?

Yep, Sheraton Bali Kuta Resort has a free self car park and free valet parking.

Are there any beaches close to Sheraton Bali Kuta Resort?

Yep, Sheraton Bali Kuta Resort is a short 1-minute walk from Kuta Beach. Fun beach activities include body boarding.

Is there a spa on site at Sheraton Bali Kuta Resort?

Yep, Shine Spa is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as Swedish massages.

Does Sheraton Bali Kuta Resort have a pool?

Sheraton Bali Kuta Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does Sheraton Bali Kuta Resort have a waterslide?

No, there is no waterslide at Sheraton Bali Kuta Resort, but Waterbom Bali is a short 18-minute walk away.

What luxury perks are available at Sheraton Bali Kuta Resort?

Sheraton Bali Kuta Resort features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Sheraton Bali Kuta Resort a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Bali Kuta Resort.

Is Sheraton Bali Kuta Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Bali Kuta Resort is a hit with families.

Are there hot tubs in the rooms at Sheraton Bali Kuta Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Sheraton Bali Kuta Resort serve breakfast?

Yep, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Bali Kuta Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Sheraton Bali Kuta Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Bali Kuta Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Bali Kuta Resort?

No, pets and service animals are not allowed.

Sheraton Bali Kuta Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 72 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Kuta best staff Service was amazing definitely will go again
Stayed 5 nights in Jul 2024

10/10 Excellent

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort with a good pool and good food. The highlight is the amazing towel art they do daily in the room daily. The staff are nice and helpful. Great option if you are doing holiday with your family.
Stayed 6 nights in Jul 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and helpful. I will definitely go back again.
Stayed 7 nights in Jul 2024

8/10 Good

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff and service was amazing!!! Very polite and caring people. My initial room was not up to standard,i was upgraded. Total i stayed for 5 days. Next time ill be coming back to this hotel again for sure !!! The spa was amazing , the breakfast was amazing, kids love it !!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommendable hotel in Kuta
Location, kindness, service etc were nice. It will be excellent place to family trip, except for one who wants quite holiday.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nitin

Stayed 4 nights in Jul 2024

8/10 Good

makiko

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great staff 😊 We are happy to return 😊
Stayed 6 nights in Jul 2024

8/10 Good

Weylin

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Ideally located for beach and restaurants. Large room on 3rd floor. Sunset bar great view
Stayed 2 nights in Jul 2024

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind enough, but things were inconvenient from the noisy street just outside the suite I received an upgrade for to the insane amount of traffic to get to and from the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay.
A very nice hotel that is nicely situated near the beach and by other conveniences. There is a shopping mall right next to this hotel that has coffee shops, restaurants, a supermarket and shops. Having the hotel right next to the beach was very nice after surfing to wash off and get some food right after working up an appetite. The breakfast is amazing and is about $15 a person. The room service dining is also very good. We ordered food once because we got into the hotel after 1 am. The gym is very nice and offers treadmills, ellipticals, dumbbells and cables.
Stayed 2 nights in Jun 2024

10/10 Excellent

San

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 3 nights in Jun 2024

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beach is in front of the hotel. Beachwalk shopping mall is connected to the hotel which bring lots of convenience in terms of shopping and dining. Staff are friendly and helpful. Thumbs up!
Stayed 3 nights in Jun 2024

10/10 Excellent

steven, Homebush West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding.
Stayed 2 nights in Jun 2024

10/10 Excellent

Luay

Travelled with partner
Liked: Amenities
one of the best hotels in Kuta for the service and location.
Stayed 5 nights in May 2024

10/10 Excellent

Monirul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in May 2024

10/10 Excellent

Sue

Liked: Cleanliness, property conditions & facilities
Great
Stayed 5 nights in Apr 2024

10/10 Excellent

nandlal sharma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much traffic around the property. Coffee not good
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
been to Bali about 45 times over the years and the water pressure in shower was the best I've ever had in Bali
Stayed 7 nights in Feb 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you want to stay in Kuta, I prefer what Seminyak has to offer.
Stayed 4 nights in Jan 2024

10/10 Excellent

Todd, Byford

Stayed 5 nights in Jan 2024

10/10 Excellent

Abbey Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were so friendly and amazing to us, it really made our trip so enjoyable! The food selection was amazing and there was so much variety. Bene had the most delicious Italian food The spa had a variety of treatments and each treatment I had was fantastic.
Stayed 5 nights in Jan 2024

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing! From housekeeping, laundry, restaurants, room service and especially the lounge. The staff there was amazing! Anil and Ary are the best! They really care and it shows!
Stayed 7 nights in Jan 2024

2/10 Terrible

dani

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly the property needs a renovation. I was very disappointed by the level of cleanliness and the room. We paid for a full ocean view room and we were initially given a partial. We had to explain to the staff the different room types that are described on Expedia and that we paid extra money for full ocean view. After a room change, the linen was old and the pillows had small stains. The shower floor had mould and the level of cleanliness was very poor. For the price we paid we were very disappointed.
Stayed 1 night in Jan 2024