4.1 out of 5

"Beautiful hotel with lovely staff oukd not fault our stay at all " More

By a verified traveller on Sat 28 Jul 2018

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Hotel Description

A luxury stay in Kuta awaits you at Hard Rock Hotel Bali. Within just a 10-minute stroll, you'll find Kuta Beach and Kuta Square. Highlights at this beach hotel include 4 restaurants, a free water park and a restaurant.

All 418 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, free bottled water and safes. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like bathrobes, slippers and free toiletries to enhance your stay. Additionally, hairdryers and desks are available.

A day of pampering can include hot stone massages and body scrubs along with reflexology and mani/pedis. The restaurant, Jamie's Italian, serves Italian cuisine and is open for lunch and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the outdoor swimming pool, fitness centre, kids' club and sauna. Plus you'll find free WiFi in public areas, a kids' swimming pool and a coffee shop/café. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4.5-star Downtown Kuta hotel include Legian Beach and Tuban Beach.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$222 per night

Deluxe (Deluxe Premium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Roxity Family Suite (Family Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hard Rock Hotel Bali ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Bali

Everyone (31) Couples (1) Family (4)
3 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Hotel Management

Dear Anonymous, Thank you for your time to write this review. Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali

5 out of 5
Fantastic pool area, great for kids and family. Very friendly staff going out of their way to make one feel welcome.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Hotel Management

Dear Wotif, Thank you for choosing our hotel, and for taking the time to write a review, you Rock! Our hotel aims to provide a truly unique experience, and we are thrilled to know your stay was memorable. Thank you so much for recognizing our band members and service. We are very lucky indeed to have such a great team. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again.  Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5
Love the activities for kids. Perfect place to be if you have a family. The staff are very nice and helpful. The rooms (old ones) are very dated and inside the room you feel like you are in a motel.

Posted by on 1 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. It's great to know you had a good stay with us and i am sure we all can't wait to have you back. I really appreciate in you taking the time to note your experience. Your lovely compliments about our service and people is very heartwarming and we are truly honored to have received this gesture. They are our best asset we have. We will be renovating our Deluxe rooms next year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5
Guitars and famous memes and pics. The ladies room was asome with song vid!

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. My team will be extremely happy that we rocked your stay. I am sure we all can't wait for you to come back again. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5
nice hotel next to the beach, best pool in Bali. Good buffet breakfast, welcoming staff.

Posted by on 2 Feb. 2019

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Comment from Hotel Management

4 Feb. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. My team will be extremely happy that we rocked your stay. I am sure we all can't wait for you to come back again. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

4 out of 5

Posted by on 30 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, Thank you for choosing to stay with us. I certainly hope that you will stay in touch with us and come back and experience the new look in the future. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

3 out of 5
Hotel is to big for our liking. We were not informed of the renovations taking place when we made our booking. We mainly chose the hotel for the pool area for the children.

Posted by , from Perth on 14 Nov. 2018

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Comment from Hotel Management

15 Nov. 2018 by Management of Hard Rock Hotel Bali

Dear Laurie, Thank you so much for being our rock star at the Hard Rock Hotel Bali. Your feedback is highly valued and will be shared with the team. I am sorry to hear we did not fit in to your expectations on this trip. However we believed our team has been followed up this matter, regarding the kids water park closure. We will be renewing many aspects of our hotel including our Deluxe rooms and entertainment. So when you come back for another visit the vibe will be enhanced. This year we have just complete dour Deluxe Premium upwards and they all feel cool and look stunning. Please stay in touch with us and let us know if we can help in anyway for your holiday. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

4 out of 5

Posted by on 20 Oct. 2018

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Comment from Hotel Management

24 Oct. 2018 by Management of Hard Rock Hotel Bali

Dear Anonymous, Thank you for choosing to stay with us along with your family, and we greatly appreciate the awesome review! Really pleased you all had a great time. I certainly hope that you will stay in touch with us and come back and experience the new look in the future. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5

Posted by on 14 Oct. 2018

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Comment from Hotel Management

15 Oct. 2018 by Management of Hard Rock Hotel Bali

Dear Anonymous, Thank you for choosing to stay with us along with your family. I certainly hope that you will stay in touch with us and come back and experience the new look in the future. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5

Beautiful hotel

Beautiful hotel with lovely staff oukd not fault our stay at all

Posted by , from perth on 28 Jul. 2018

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Comment from Hotel Management

29 Jul. 2018 by Management of Hard Rock Hotel Bali

Dear Sarah, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali

Property Features

Hard Rock Hotel Bali offers its guests a complimentary water park, a waterslide, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A kid's pool, a fitness centre, and a sauna are also featured at the luxury Hard Rock Hotel Bali. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Mediterranean Kuta hotel is smoke free.

  • 418 guestrooms or units
  • 4 levels
  • 6 buildings
  • 4 dining venues
  • Built in 1998
  • Buffet breakfast (free)
  • Dining venue
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (6.2 km / 3.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Bali offers 418 forms of air-conditioned accommodation with minibars and a safe. 42-inch LED televisions come with cable channels. Bathrooms include a complimentary bathrobe, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.

Jamie's Italian – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Starz Dinner – This buffet restaurant specialises in Asian cuisine. Open daily.

Splash Bistro – This bistro specialises in Mediterranean cuisine. Open daily.

Hard Rock Cafe – This bar specialises in American cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 4
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 17

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 230000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hard Rock
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Kuta
  • Hard Rock Bali Kuta

You should know

  • Hard Rock Hotel Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8 AM to 9 AM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.