Hard Rock Hotel Bali

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for Hard Rock Hotel Bali

4 restaurants, lunch, dinner served; Italian cuisine
Gym
Lounge
1 bedroom, minibar, in-room safe, desk
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included

Explore the area

View map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361
  • Kuta Beach
    ‪1 min walk‬
  • Kuta Square
    ‪4 min walk‬
  • Legian Beach
    ‪2 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪4 min drive‬

Room options

Loft Triple

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Blackout curtains
Separate bedroom
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Two Queens Premium

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Rock Star Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Kitchenette
LED TV
Blackout curtains
  • 125 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Roxity Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 128 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe King

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Roxity Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
LED TV
Blackout curtains
Separate bedroom
Bathrobes
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Deluxe Two Queens

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Premium

7.8 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed

Luxury Roxity Family Suite

  • Sleeps 2

Deluxe King/Two Queens Premium

  • Sleeps 2

Deluxe Two Queens Premium

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Roxity Family Suite

  • Sleeps 2

Classic King

  • Sleeps 2

Deluxe Premium Queens

  • Sleeps 4

Suite

  • Sleeps 2

Deluxe Two Queens Courtyard Access

  • Sleeps 4

Deluxe King/Two Queens

  • Sleeps 2

Deluxe King/Two Queens Courtyard Access

  • Sleeps 2

Deluxe Two Queens

  • Sleeps 2

Rock Star Suite

  • Sleeps 2

Deluxe King Premium Room

  • Sleeps 2

Rock Royalty King/Two Queens Pool Access

  • Sleeps 2

Loft Triple

  • Sleeps 3

Luxury Roxity Family Suite

  • Sleeps 2

About the area

Kuta

A luxury stay in Kuta awaits you at Hard Rock Hotel Bali. Within just a 10-minute stroll, you'll find Kuta Beach and Kuta Square. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to Rock Spa can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The restaurant, Jamie Oliver Kitchen, serves Italian cuisine and is open for lunch and dinner. Hard Rock Cafe is the hotel's own bar. Spend the day at the beach and enjoy the 2 hot tubs, free water park and gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Downtown Kuta hotel include Legian Beach and Tuban Beach.

What's nearby

  • Kuta Beach - 1 min walk - 0.2 km
  • Kuta Square - 4 min walk - 0.4 km
  • Beachwalk Shopping Center - 7 min walk - 0.7 km
  • Legian Beach - 2 min drive - 1.7 km
  • Seminyak Beach - 6 min drive - 3.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • ‪Hard Rock Cafe Bali - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Jamie's Italian by Jamie Oliver Kuta Beach - ‬4 min walk
  • ‪Pizza Hut - ‬1 min walk
  • ‪Warung Babi Guling Men Gede - ‬2 min walk

About this property

Hard Rock Hotel Bali

Luxury hotel on the beach, with 2 outdoor pools
Hard Rock Hotel Bali offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 hot tubs. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Hard Rock Hotel Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Kuta hotel is smoke free.

  • 418 guestrooms or units
  • 4 levels
  • 6 buildings
  • 4 dining venues
  • Conference rooms
  • Built in 1998
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hard Rock Hotel Bali offers 418 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Rock Spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 5 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hard Rock Cafe
  • Jamie Oliver Kitchen
  • Splash Bistro
  • Starz Diner

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • 6 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1998
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hard Rock Hotel Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2250000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1125000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 310000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 9120002421255

We should mention

  • Pool access available from 8 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

What is the cancellation policy at Hard Rock Hotel Bali?

Hard Rock Hotel Bali offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hard Rock Hotel Bali?

Yep, Hard Rock Hotel Bali has a free self car park.

Are there any beaches close to Hard Rock Hotel Bali?

Yep, Hard Rock Hotel Bali is a short 2-minute walk from Kuta Beach. Fun beach activities include volleyball.

Is there a spa on site at Hard Rock Hotel Bali?

Yep, Rock Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hard Rock Hotel Bali have a pool?

Yep, and guests love it! Hard Rock Hotel Bali has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8 AM to 9:00 PM.

Does Hard Rock Hotel Bali have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hard Rock Hotel Bali?

Hard Rock Hotel Bali features 2 outdoor pools, 2 hot tubs and 4 restaurants.

What makes Hard Rock Hotel Bali a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hard Rock Hotel Bali.

Is Hard Rock Hotel Bali family-friendly?

You bet! With amenities such as a children's club, a children's pool and children's meals, it's no surprise that Hard Rock Hotel Bali is a hit with families.

Is there a free airport shuttle available at Hard Rock Hotel Bali?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hard Rock Hotel Bali?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hard Rock Hotel Bali?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hard Rock Hotel Bali?

No, pets and service animals are not allowed.

Hard Rock Hotel Bali Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 298 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel for the kids and adults. Loved everything about it. Kids had a ball. Also very relaxing for the adults too!
Stayed 18 nights in Jul 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have twin 8 year old boys and they were in their happy place, the staff were very polite and more than helpful, looking at going back in 3 months.
Stayed 2 nights in Jul 2025

6/10 Okay

Bradley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Love the pool, breakfast could have been a lot better for a buffet. Rooms were to small for a family and balcony was so small you couldn’t put a chair outside.
Stayed 3 nights in Jul 2025

8/10 Good

Jenny

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better access into the pool area Hard rock is great for children lots of activities to participate Staff are friendly and kind always willing to help and serve you
Stayed 18 nights in Jul 2025

4/10 Poor

Larissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in this property over 20 years ago and it was fabulous. It is now rundown, mouldy and in desperate need of renovation. Kuta has become a cesspool and is no longer safe. If you compare this to other hotels in Bali you will be disappointed
Stayed 2 nights in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel with a huge pool. Staff very friendly and helpful. Room was ready early and they arranged a later check out. Shower good and beds comfy. Close to beach and shopping. WIFI a bit slow and patchy
Stayed 1 night in May 2025

10/10 Excellent

Aysha

Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel , has everything you need there . Great for adults and children. The pool area is amazing.
Stayed 8 nights in May 2025

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel there are some buts

It was a very nice hotel I think would be absolutely fantastic when all kids can swim on their own and you don’t have to be in the water with them. Expensive food at the hotel, and fold out couch in the kings bedroom is not a fold out couch and you can not step outside on your balcony without climbing over, the balcony is only enough room to hang clothes and nothing else Breakfast was very nice rooms very clean our room had a mould smell to it so they gave us a humidifier which was fantastic. Lovely Bed
Stayed 7 nights in May 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel to stay with yhe family
Stayed 7 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good for kids and teens. Very noisy music till 1/2am. Rooms are limited.
Stayed 5 nights in May 2025

8/10 Good

Dale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing really round the property
Stayed 18 nights in Apr 2025

10/10 Excellent

Emma

Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were so incredibly lovely, welcoming and happy to help you with anything you needed. It’s perfect for kids, with so many things for them to do! They also have their own doctor’s clinic within the hotel which I only realised once we were there, so that was comforting. We had an amazing time!
Stayed 11 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Leo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well worth the price for what it had. The good: * gym and separate sauna/spa male and female *Swimming pools *Sun set photography by the beach *block out curtains *buffet breakfast with good coffee machine *Close to massages, restaurants and laundry *good size bathroom *side access exit, provided a shortcut way to get out to kuta square Bad *dinner buffet at the Starz. The breakfast was way better.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay with accomodating friendly staff. Great location and great food options
Stayed 9 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

2/10 Terrible

Jiwanath

Stayed 7 nights in Apr 2025

10/10 Excellent

Liam p

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great for the kids. Good location but the nicer restaurants are in Seminyak so short ride away. Download bluebird app to book cheap taxis.
Stayed 7 nights in Apr 2025

10/10 Excellent

jorge marlon herrera moro

Stayed 2 nights in Apr 2025

4/10 Poor

JAVAD, Melbourne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We recently stayed at Hard Rock Bali and unfortunately, it fell well short of expectations. The room was small, dark, and lacked fresh air – no balcony and the noisy AC fan didn’t help. Bed and mattress quality were just average, nothing close to what you’d expect for the price. Amenities were more on par with a 3-star hotel. The breakfast experience was frustrating – overcrowded and chaotic with poor quality food, especially the pastries and hot items. It felt more like quantity over quality. Room service was a joke. We asked for a simple bowl to feed our baby, and were told it would take 20 minutes – unacceptable and unhelpful. The pool area looked promising at first, but almost all the poolside beds were marked as “reserved,” clearly prioritising guests who spent more on food and drinks. It didn’t feel guest-friendly at all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aman Mebrahtom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Hotel Bali is incredibly family-friendly, offering a wide range of facilities and activities to keep the kids entertained all day. What truly stood out for us was the exceptional customer service — from top management to the frontline staff, everyone was warm and attentive. And of course, the pool is absolutely one of the best we’ve experienced!
Stayed 7 nights in Apr 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great pool area, very friendly staff, very good if you have young kids. Only let downs are the rooms are dated (but clean) and the cocktail making skills don't match the price. Overall still a good choice for a family or large group.
Stayed 4 nights in Apr 2025