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 Kuta •1 Room
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Hard Rock Hotel Bali - CHSE Certified

5-star property
Jalan Pantai Banjar Pande Mas, Kuta, Bali 1800 796 370
Choose Dates
4.1 out of 5
Very good!
See all 44 wotif Reviews

" It has everything you need as in facilities location and food. This place is good not only for families with kids but for couples and singles as it a ... " More

By a verified traveller on Wed 23 Nov 2022

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Hotel Description

A luxury stay in Kuta awaits you at Hard Rock Hotel Bali - CHSE Certified. Within just a 10-minute stroll, you'll find Kuta Beach and Kuta Square. Highlights at this beach hotel include 4 restaurants, 2 outdoor swimming pools, and a full-service spa.

A pampering day can include hot stone massages, Swedish massages, and aromatherapy along with access to the sauna and spa tub. The restaurant, Jamie Oliver Kitchen, serves Italian cuisine and is open for lunch and dinner. Hard Rock Cafe is the hotel's own bar. Enjoy the 2 spa tubs, free water park and gym plus access to rock climbing. Additionally, you'll find free WiFi in public areas, a sauna, and a kids' swimming pool. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Downtown Kuta hotel, you'll be 1.5 km (0.9 mi) from Tuban Beach and 2.6 km (1.6 mi) from Legian Beach.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$184* Per night/room 30 Nov. - 1 Dec.

Luxury Kids Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe premium

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hard Rock Hotel Bali - CHSE Certified ratings based on 44 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Bali - CHSE Certified

Everyone (31) Couples (2) Family (6)
5 out of 5
It has everything you need as in facilities location and food. This place is good not only for families with kids but for couples and singles as it also has a stage with a live band.

Posted by on 23 Nov. 2022

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Comment from Hotel Management

24 Nov. 2022 by Management of Hard Rock Hotel Bali

Dear Jason, thank you very much for taking the time to write this review and the full score is given. You ROCK! Really glad to know you enjoyed your recent stay with us. Stay tuned to our social media for updated news, upcoming events and other cool promotions. And don't hesitate to let us know shall your travel bring you back to Hard Rock Hotel Bali. Looking forward to welcoming you back on the stage, Jason! Rockin' regards,

5 out of 5
This was a perfect property for our young family, with great pools, play areas and onsite restaurants. The staff were so friendly and helpful. We will definitely be back!

Posted by on 13 Sep. 2022

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Comment from Hotel Management

13 Sep. 2022 by Management of Hard Rock Hotel Bali

Dear Dave, thank you very much for taking the time to write this review and the full score is given. You ROCK! It's lovely to know you enjoyed your recent stay with us. Please allow us to share this positive feedback to our Internal Management. Stay tuned to our social media for updated news, upcoming events and other cool promotions. Do not hesitate to let us know shall your travel bag bring you to Hard Rock Hotel Bali. We can't wait to welcoming you back on the stage, Dave! Best regards,

5 out of 5
Fantastic stay with Hard Rock Bali. Staff were amazing, friendly, approachable, went above and beyond. The little things made such a difference. Breakfast and hotel facilities were excellent. It is expensive for Bali but sometimes you get what you pay for.

Posted by on 12 Sep. 2022

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Comment from Hotel Management

13 Sep. 2022 by Management of Hard Rock Hotel Bali

Dear Teal, thank you for acknowledging our amplified services offered by The Band Member (Staff). Glad to know you enjoyed your recent stay with us. Stay tuned to our social media for updated news, upcoming events and other cool promotions. And do not hesitate to let us know shall your travel bag bring you to Hard Rock Hotel Bali. We shall look forward to rockin' another good time with you, Teal! Best regards,

5 out of 5
Beautiful resort in a great location, next to Beachwalk mall and 10 min walk to Waterbom park! The resort caters for everyone from families with kids or teens and couples.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

9 May 2022 by Management of Hard Rock Hotel Bali

Dear Lea, thank you for your time to write this lovely review and the full score given. YOU ROCK!!! We are glad to know you had enjoyed your recent stay with us especially to our location which located in the prime tourist area Kuta Beach. Please stay tune to our social media for updated news, upcoming events and other cool promotions. And do not hesitate to let us know shall your travel bag bring you to Hard Rock Hotel Bali. We look forward to welcoming you back on the stage! Rockin' regards, Management of Hard Rock Hotel Bali

3 out of 5
The staff at breakfast were excellent they looked after all the guests well

Posted by on 28 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Hotel Management

Dear Anonymous, We really appreciate you taking the time out to share your experience with us—and we agree, our Starz Diner team is truly a gem to have on our whole band member team! We count ourselves lucky for customers like you. We look forward to rockin’ with you again in the future! Rockin' regards, Management of Hard Rock Hotel Bali

4 out of 5
Great location and facilities some areas of the hotel are starting to look a bit tired but overall a pleasing stay

Posted by on 21 Aug. 2019

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Comment from Hotel Management

30 Aug. 2019 by Hotel Management

Dear Anonymous, Thank you for your time to write this review. Glad to know you have enjoyed your recent stay with us. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms in September while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali

3 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Hotel Management

Dear Anonymous, Thank you for your time to write this review. Please let us know shall there be further assistance that we could offer to amplify your recent experience become a 5 stars experience. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali

5 out of 5
Fantastic pool area, great for kids and family. Very friendly staff going out of their way to make one feel welcome.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

8 Jul. 2019 by Hotel Management

Dear Wotif, Thank you for choosing our hotel, and for taking the time to write a review, you Rock! Our hotel aims to provide a truly unique experience, and we are thrilled to know your stay was memorable. Thank you so much for recognizing our band members and service. We are very lucky indeed to have such a great team. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again.  Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5
Love the activities for kids. Perfect place to be if you have a family. The staff are very nice and helpful. The rooms (old ones) are very dated and inside the room you feel like you are in a motel.

Posted by on 1 Mar. 2019

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Comment from Hotel Management

5 Mar. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for choosing to stay with the Hard Rock Hotel Bali and for being our rock star on this holiday. I will surely share the good news to the team. It's great to know you had a good stay with us and i am sure we all can't wait to have you back. I really appreciate in you taking the time to note your experience. Your lovely compliments about our service and people is very heartwarming and we are truly honored to have received this gesture. They are our best asset we have. We will be renovating our Deluxe rooms next year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

5 out of 5
Guitars and famous memes and pics. The ladies room was asome with song vid!

Posted by on 16 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. My team will be extremely happy that we rocked your stay. I am sure we all can't wait for you to come back again. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

About the Hard Rock Hotel Bali - CHSE Certified

Location Jalan Pantai Banjar Pande Mas, Kuta, Bali 80361

Property Features

Hard Rock Hotel Bali - CHSE Certified offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 spa tubs. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. WiFi is free in public spaces. A children's pool, a fitness center, and a sauna are also featured at the luxury Hard Rock Hotel Bali - CHSE Certified. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Hard Rock Hotel Bali - CHSE Certified was completed in June 2018. This 5-star Kuta hotel is smoke free.

  • 418 guestrooms or units
  • 4 levels
  • 6 buildings
  • 4 dining venues
  • Built in 1998
  • Karaoke
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Bali - CHSE Certified offers 418 air-conditioned accommodations with minibars and espresso makers. 42-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Jamie Oliver Kitchen - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starz Diner - This restaurant specializes in Asian cuisine. Open daily.

Splash Bistro - This bistro specializes in Mediterranean cuisine. Open daily.

Hard Rock Cafe - This bar specializes in American cuisine. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 6
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Hard Rock Hotel Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hard Rock Hotel Bali - CHSE Certified

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 2150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 1075000 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hard Rock
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Kuta
  • Hard Rock Bali Kuta

You should know

  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.