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Bali Dynasty Resort

5.0 star property
Luxury resort with 6 restaurants, 5-minute walk to Tuban Beach

Photo gallery for Bali Dynasty Resort

Family Lagoon Pool Access | View from room
Deluxe Room | View from room
Aerial view
Front of property – evening/night
Garden

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
The current price is AU$160
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Jl. Kartika, South Kuta, Kuta, Bali, 80361
  • Place, Discovery Shopping Mall
    ‪6 min walk‬
  • Place, Kuta Beach
    ‪10 min walk‬
  • Place, Waterbom Bali
    ‪10 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View

Deluxe Room, Pool View

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Studio (1 King Bed and 1 Trundle Bed and 1 Bunk Bed)

Family Studio (1 King Bed and 1 Trundle Bed and 1 Bunk Bed)

Family Studio (1 King Bed and 1 Trundle Bed and 1 Bunk Bed)

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed and 1 Single Bunk Bed

View all photos for Family Garden

Family Garden

Family Garden

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Premium bedding
Blackout curtains
Bathrobes
  • Garden view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Interconnecting Rooms

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Interconnecting Rooms

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
  • Garden view
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed

View all photos for Kids Suite (1 King Bed, 1 Trundle Bed and 1 Bunk Bed)

Kids Suite (1 King Bed, 1 Trundle Bed and 1 Bunk Bed)

Kids Suite (1 King Bed, 1 Trundle Bed and 1 Bunk Bed)

8.6 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed and 1 Single Bunk Bed

View all photos for Family Pool View Room (5 people)

Family Pool View Room (5 people)

Family Pool View Room (5 people)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed and 1 Single Bunk Bed

View all photos for Deluxe Family

Deluxe Family

Deluxe Family

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Lagoon Pool Access

Family Lagoon Pool Access

Family Lagoon Pool Access

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Smart TV
Separate bedroom
Blackout curtains
Premium bedding
  • Lagoon view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Trundle Bed and 1 Single Bunk Bed

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About the area

Kuta

A luxury stay in Kuta awaits you at Bali Dynasty Resort. Within just a 10-minute stroll, you'll find Tuban Beach and Discovery Shopping Mall. Highlights at this family-friendly resort include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The family restaurant, Sen5es, serves Fusion cuisine and is open for breakfast and dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the resort. Enjoy the free water park, free kids' club, gym and sauna. 3972 square feet (369 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and free supervised childcare. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class Kartika Plaza resort include Lippo Mall and Waterbom Bali.
View more Resorts in KutaOpens in a new window

What's nearby

  • Tuban Beach - 3 min walk - 0.3 km
  • Lippo Mall - 6 min walk - 0.5 km
  • Discovery Shopping Mall - 6 min walk - 0.5 km
  • Kuta Beach - 10 min walk - 0.9 km
  • Waterbom Bali - 10 min walk - 0.9 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 12 min drive

Restaurants

  • ‪Sands Restaurant & Wine Cellar - ‬5 min walk
  • ‪Queen's of India - ‬2 min walk
  • ‪The Pond - ‬10 min walk
  • ‪Sokube Bali - ‬10 min walk
  • ‪Impala 60's Restaurant & Bar - ‬4 min walk

About this property

Bali Dynasty Resort

Luxury resort with 6 restaurants, 5-minute walk to Tuban Beach
As a guest of Bali Dynasty Resort, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 6 restaurants on site, along with a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 3972 square feet (369 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Bali Dynasty Resort. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Kuta resort.

  • 312 guestrooms or units
  • 3 levels
  • 5 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 3972 sq ft of conference space
  • 369 sq. m of conference space
  • Built in 1990
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Swim-up bar
Bali Dynasty Resort offers 312 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. 48-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Kuta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A swim-up bar

Restaurants on site

  • Cafe Piazza
  • Golden Lotus
  • Gracie Kellys Irish Pub
  • H2O
  • Sen5es

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,972 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 437498.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 437498.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Bali Dynasty
Bali Dynasty Resort
Dynasty Bali
Dynasty Bali Resort
Dynasty Resort
Dynasty Resort Bali
Bali Dynasty Hotel Kuta
Bali Dynasty Resort Kuta
Hotel Bali Dynasty
Bali Dynasty Kuta
Hotel Bali Dynasty
Bali Dynasty Resort Hotel Kuta

Frequently asked questions

Is parking available at Bali Dynasty Resort?

Yep, Bali Dynasty Resort has a free self car park and free valet parking.

How much does it cost to stay at Bali Dynasty Resort?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Bali Dynasty Resort on 8 Feb 2026 start from AU$159.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Bali Dynasty Resort?

Yep, Bali Dynasty Resort is a short 13-minute walk from Kuta Beach.

Is there a spa on site at Bali Dynasty Resort?

Yep, there is an onsite spa at Bali Dynasty Resort. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Bali Dynasty Resort have a pool?

Bali Dynasty Resort has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Bali Dynasty Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bali Dynasty Resort?

Bali Dynasty Resort features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Bali Dynasty Resort a romantic place to stay?

Couples spa treatments and poolside dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Bali Dynasty Resort.

Is Bali Dynasty Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Bali Dynasty Resort is a hit with families.

Is there a free airport shuttle available at Bali Dynasty Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Bali Dynasty Resort?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Fusion cuisine.

What time are check-in & check-out at Bali Dynasty Resort?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Bali Dynasty Resort?

No, pets are not allowed.

Bali Dynasty Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1006 reviews
Rating 8 - Good. 323 out of 1006 reviews
Rating 6 - Okay. 116 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Colleen

Travelled with family
Disliked: Property conditions & facilities
I fell just in front of the lift as I was on the second floor. The floors had large very shiny tiles all over the place and as soon as they get any water on them, they become very very slippery. As I approached the lift my feet went from undernether me and I came crushing down on my back. So now I have a spinal fracture and in a back brace for 12 weeks, very luck that I am not in a wheel for the rest of my life. Please anyone avoid this hotel aat all cost.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and close to Waterbum,discovery mall etc, great food and omg the staff are all amazing!!! 7 days and they all knew my 8 year old by name. Everything is just perfect including the pool, kids play area, restaurants for families. It’s easy just to stay in and enjoy the resort. We will definitely return again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This was our second time staying at Bali Dynasty and we loved every minute of it. The staff are friendly and helpful. There are plenty of facilities for adults and kids to enjoy and the kids club is great for parents to have meeee time. We love the buffet breakfast very much. We want to come back again and again!!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Leisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great service and facilities. Buffet Breakfast about 4/5
Stayed 7 nights in Dec 2025

10/10 Excellent

Subrata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

10/10 Excellent

Kellie

Liked: Cleanliness, property conditions & facilities
staff were so friendly, we loved our stay. the food was amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

Anastasiia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room is nice, a little dated but comfortable. Facilities and staff were fantastic
Stayed 7 nights in Nov 2025

10/10 Excellent

jie

Stayed 5 nights in Nov 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities
resort was amazing, staff go above and beyond, food delicious , rooms beautiul and location great
Stayed 7 nights in Nov 2025

8/10 Good

Anthony

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and really friendly staff right through the place, a lot of activities around and in the pool for kids and parents
Stayed 9 nights in Nov 2025

10/10 Excellent

PAUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff, kid facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Rosalyn Josephine

Amazing place .Top service staff went above and beyond to make our stay one we will always remember. Rooms made up every day.Staff were happy,obliging and always there for us.
Stayed 9 nights in Oct 2025

8/10 Good

Julie-Anne

Stayed 5 nights in Oct 2025

10/10 Excellent

Mikaela

Stayed 7 nights in Oct 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Katie

Stayed 8 nights in Oct 2025

6/10 Okay

Angie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort it self was amazing but our room not so great as there was a lot of condensation in the room it was moist to of my daughters got a really bad cough from it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mehraab

Stayed 5 nights in Oct 2025

8/10 Good

Shannon

Stayed 2 nights in Oct 2025

4/10 Poor

Katrina

Travelled with family
Disliked: Cleanliness, amenities
Room dated and not so clean Kids club shuts often
Stayed 1 night in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible. We arrived at 1.30pm from our previous hotel. Did paperwork and made payment and were told our room wasn't ready yet which was understandable since checkin was officially at 2pm. We had 3 rooms in our group booked, 1 being a family lagoon suite and 2 deluxe suites. 1 deluxe room was ready by 2.30pm, the family suite wasnt ready till after 3 and the last deluxe room wasnt ready until after 3.30pm. While the staff were polite and offered a can of coke to apologise for the wait, considering the amount of money we spent to stay there it really wasnt good enough. In the 2 hours we waited in the lobby there was at least 4 other families that came checking if there room was ready yet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best holiday ever..everything was fantastic..the pools..the staff..excellent 👍
Stayed 7 nights in Oct 2025

8/10 Good

Annunziata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing.First room we had ,had a very mouldy smell.We were moved to another room which was better…Only 1 lift.Need more lifts
Stayed 7 nights in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well maintained property and the staff were very friendly and helpful. The facilities were also very good. Well maintained and nice pool with fun children's pool along with several food options.
Stayed 5 nights in Oct 2025

8/10 Good

Lucy

Travelled with family
Liked: Staff & service

Ok if you’re looking for a resort with a kids club

We stayed in the Family Lagoon Pool Access for 3 nights at the beginning of our 12 night stay in Bali. Pro’s - close to the airport so a quick transfer after a late flight - good pool facilities - close to lots of shops and restaurants. It’s a nice walk along the ocean wallway to Kuta beach - convenient with breakfast included in our room - nice kids touches like a colouring book, soft toy and tray when we arrived - kids club options but we never used them - pool room was great, the kids spent most of the time in the lagoon outside our room which was mostly empty. Much nicer than the main pool areas. Con’s - our room was really damp; feeling and smell. After our first room clean they put a dehumidifier in there (we didn’t ask for it) - room cleaning was very basic/ almost non existent. They gave us some new room towels, but never changed the pool towels despite them being in a pile on the floor for 2 days - we had dinner at the buffet one night which I wouldn’t recommend. Around $50aud for a very basic buffet, not worth it - paying up front for the resort credit was weird, and then being contacted as soon as we’d spent it all. It didn’t seem to be well set up for just paying your bill upon check out Overall fine experience for the beginning of our trip, but I wouldn’t go back. The room rate was really high to cover the services like kids club but we didn’t see the value in it.
Stayed 3 nights in Sep 2025