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4.6 out of 5

"All the staff were fantastic with their service. Hotel was very centrally positioned. " More

By a verified traveller on Wed 27 Nov 2019

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Hotel Description

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels places you steps from Kuta Beach and within a short 5-minute stroll of Poppies Lane II. Highlights at this beach resort include a full-service spa, a restaurant, and an outdoor swimming pool.

You can enjoy LED TVs with cable channels, and all 159 rooms feature free WiFi, free bottled water, and safes. Nice touches include bathrobes, slippers, and free toiletries. Additionally, 24-hour room service, hair dryers, and phones are available.

A day of pampering at Aqua Spa can include massages and body scrubs along with access to the spa tub. The buffet restaurant, Waves Restaurant, is open for breakfast. Surf Pool Bar is the resort's own bar, serving drinks along with lunch and light fare. 6071 square feet (564 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Downtown Kuta resort include Beachwalk Shopping Center and Kuta Square.

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$90* Per night/room 9 Aug. - 10 Aug.

Deluxe Room with 0.6 m Shared Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels ratings based on 75 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Everyone (35) Couples (30) Family (10)
5 out of 5
All the staff were fantastic with their service. Hotel was very centrally positioned.

Posted by on 27 Nov. 2019

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5 out of 5
Pool deck and bar were superb. Great views and picturesque

Posted by on 4 Oct. 2019

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Comment from Hotel Management

7 Oct. 2019 by The Kuta Beach Heritage Hotel

Dear Sir/Madam, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

5 out of 5
Lovely hotel, very clean, friendly staff. good breakfast variety, great location and close to beach.

Posted by on 19 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by The Kuta Beach Heritage Hotel

Dear Sir/Madam, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

4 out of 5
Excellent location, Great staff very friendly & knowledgeable on local attractions. Will be back

Posted by , from Perth on 13 Jun. 2019

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Comment from Hotel Management

5 Aug. 2019 by The Kuta Beach Heritage

Dear Dean & Gloria, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

5 out of 5
Close to shopping centre and Kuta Beach. Nice view from the Riva Restaurant for sunset dinners !

Posted by on 13 Mar. 2019

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Comment from Hotel Management

5 Aug. 2019 by The Kuta Beach Heritage

Dear Sir/Madam, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

4 out of 5
Great location what's the beach across the road and wasn't metres of shopping. Overall experience was fantastic and would certainly recommend this venue to friends and family

Posted by on 5 Dec. 2018

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Comment from Hotel Management

28 Mar. 2019 by The Kuta Beach Heritage

Dear guest, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel

4 out of 5
Nice hotel - great location and very helpful staff. Just a little noisy and could be better cleaning of bathroom

Posted by , from Sydney on 28 Oct. 2018

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Comment from Hotel Management

31 Oct. 2018 by The Kuta Beach Heritage

Dear Brett, We thank you for your review and appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future. Cordially The Kuta Beach Heritage Hotel

5 out of 5

Perfect location to everything. Restsurants spa's

I thoroughly enjoyed the hotel. Location great. Rooftopbpool fab. Close to everything. Room wonderful exceot mind was an inside room iver looking conference srea.vi wouldnt do thst again.

Posted by , from merimbula nsw Australia. on 31 Aug. 2017

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Comment from Hotel Management

7 Aug. 2019 by The Kuta Beach Heritage

Dear Ms.Anne, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

4 out of 5

Friendly Staff

Pros: Rooms were large and well set out. Breakfast was good Pool area was very nice Staff were friendly and helpful
Cons: No fresh air - rooms and corridors don't have any windows. Entrance to the hotel is not inviting and ground floor area is dark and needs air flow
Location: Close to beach and restaurants
This was our first stay at this hotel. It was a great location, large comfortable rooms but no windows.

Posted by , from Gold Coast Australia on 24 Aug. 2017

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Comment from Hotel Management

7 Aug. 2019 by The Kuta Beach Heritage

Dear Mr.Andy, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

5 out of 5

Nice hotel close to everything

The Kuta beach is right across the street from the hotel. Shops and restaurants are also at walking distances. Hotel rooms are clean. Staff are very nice.

Posted by on 2 May 2017

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About the The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Location Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 6071 square feet (564 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Kuta resort.

  • 1 building
  • 159 guestrooms or units
  • 4 levels
  • 6071 sq ft of conference space
  • 564 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (10.9 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers 159 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kuta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Waves Restaurant - Overlooking the pool, this buffet restaurant serves breakfast only.

Surf Pool Bar - This poolside bar serves lunch and light fare. A children's menu is available. Happy hour is offered. Open daily.

Rivas Roof Top Bar - Overlooking the ocean, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Spa tub in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 15

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 544000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 181500 for adults and IDR 90750 for children (approximately)
  • Airport shuttle fee: IDR 200000 per vehicle (one-way)
  • Rollaway bed fee: IDR 544000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Heritage Hotel Managed Accor
  • Beach Heritage Managed Accor
  • Kuta Beach Heritage Bali Managed Accor
  • Kuta Beach Heritage Hotel Bali Managed Accor
  • The Kuta Beach Heritage Hotel Bali - Managed By Accor
  • Heritage Hotel Bali Managed Accor
  • Heritage Bali Managed Accor
  • Kuta Beach Heritage Hotel Bali Managed AccorHotels
  • Heritage Hotel Bali Managed AccorHotels
  • Kuta Beach Heritage Bali Managed AccorHotels
  • Heritage Bali Managed AccorHotels
  • Heritage Bali Managed Accors
  • The Kuta Beach Heritage Hotel Bali Managed By AccorHotels
  • The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels Kuta

You should know

  • The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.