The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified ratings based on 74 Verified Reviews
Review Summary
4.6
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified
Everyone (35)Couples (27)Family (10)
5 out of 5
Kuta Heritage is a great place to stay at a very reasonable price
Posted by darren on 2 Apr. 2023
Was this review helpful to you?
Comment from Hotel Management
3 Apr. 2023
by The Kuta Beach Heritage Hotel
Dear Mr. Darren, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Kind regards, Management
1 out of 5
My Flight was cancelled. i understand a cancellation fee, and happy to pay for the one night. Keeping the entire Booking is outrageous. Wont be using Wotif or Accor ever again. Disgusted.
Posted by Tony on 22 Aug. 2022
Was this review helpful to you?
Comment from Hotel Management
14 Oct. 2022
by The Kuta Beach Heritage Hotel
Dear Mr.Copley,Thank you for taking the time to give us your feedback.First and foremost, we have taken all comments which can assist us to improve the products and service in our hotel.Refer to your comment, either your booking was non refundable or changeable, actually we were able to amend your reservation if there was any information related your flight cancelled or your arrival. We tried to contact your booking agent for your reservation however they had not receive any further info and allowing us to charge full payment based on terms and conditions of your booking.We would be happy to assist for this booking and please contact our hotel reservation team directly.We look forward to receive your feedback.Kind regards, Management
4 out of 5
The staff are very polite, friendly and helpful
Posted by David on 12 Aug. 2022
Was this review helpful to you?
Comment from Hotel Management
15 Aug. 2022
by The Kuta Beach Heritage Hotel
Dear Mr.David,
Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us.
Look forward to welcoming you back again soon.
Kind regards,
Management
4 out of 5
Posted by Peter on 22 Apr. 2022
Was this review helpful to you?
5 out of 5
All the staff were fantastic with their service.
Hotel was very centrally positioned.
Posted by a verified traveller on 27 Nov. 2019
Was this review helpful to you?
5 out of 5
Pool deck and bar were superb. Great views and picturesque
Posted by a verified traveller on 4 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
7 Oct. 2019
by The Kuta Beach Heritage Hotel
Dear Sir/Madam,
Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us.
Look forward to welcoming you back again soon.
Kind regards,
Management
5 out of 5
Lovely hotel, very clean, friendly staff. good breakfast variety, great location and close to beach.
Posted by a verified traveller on 19 Sep. 2019
Was this review helpful to you?
Comment from Hotel Management
20 Sep. 2019
by The Kuta Beach Heritage Hotel
Dear Sir/Madam,
Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us.
Look forward to welcoming you back again soon.
Kind regards,
Management
4 out of 5
Excellent location, Great staff very friendly & knowledgeable on local attractions.
Will be back
Posted by Dean&Gloria, from Perth on 13 Jun. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Aug. 2019
by The Kuta Beach Heritage
Dear Dean & Gloria,
Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us.
Look forward to welcoming you back again soon.
Kind regards,
Management
5 out of 5
Close to shopping centre and Kuta Beach. Nice view from the Riva Restaurant for sunset dinners !
Posted by a verified traveller on 13 Mar. 2019
Was this review helpful to you?
Comment from Hotel Management
5 Aug. 2019
by The Kuta Beach Heritage
Dear Sir/Madam,
We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel.
It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service.
We hope your next visit will be as pleasant as the previous one.
Kind regards,
Management
4 out of 5
Great location what's the beach across the road and wasn't metres of shopping. Overall experience was fantastic and would certainly recommend this venue to friends and family
Posted by a verified traveller on 5 Dec. 2018
Was this review helpful to you?
Comment from Hotel Management
28 Mar. 2019
by The Kuta Beach Heritage
Dear guest,
We thank you for staying with us and we are glad that you had an enjoyable stay.
We wish to welcome you back soon.
Cordially
The Kuta Beach Heritage Hotel
Frequently Asked Questions
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. Contactless room service is available and guest accommodations are sealed after cleaning.
Yep, The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified has a free self car park and free valet parking.
Yep, The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified is a short 4-minute walk from Kuta Beach.
Yep, Aqua Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.
The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 8:00 PM.
No, there is no waterslide at The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified, but Waterbom Bali is a short 13-minute walk away.
You bet! With amenities like laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise The Kuta Beach Heritage Hotel Bali - Managed By AccorHotels - CHSE Certified is a hit with families.
Yep, our travelers speak well of the buffet brekkie here! Available daily from 6:30 AM to 10:30 AM, this is the place to fuel up for a big day full of adventure.
No, but there's an airport shuttle that runs 24 hours a day on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
