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Kuta Central Park Hotel

4.0 star property
Hotel connected to a shopping centre in Kuta with a full-service spa

Photo gallery for Kuta Central Park Hotel

View from room
Lobby
BBQ/picnic area
In-room safe, desk, blackout curtains, iron/ironing board
Cafe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

View map
Jl. Patih Jelantik, Kuta, Bali, 80361
  • Kuta Beach
    ‪17 min walk‬
  • Legian Beach
    ‪18 min walk‬
  • Seminyak Square
    ‪5 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Park view

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, No Windows

Family Room, No Windows

Family Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Triple Room, No Windows

Standard Triple Room, No Windows

Standard Triple Room, No Windows

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Studio, Pool Access (Triple)

In-room safe, desk, blackout curtains, iron/ironing board

Studio, Pool Access (Triple)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
2 bedrooms
Blackout curtains
Private bathroom
Bathrobes
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Street view

Superior Room

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Triple Connecting Room, No Windows

Standard Triple Connecting Room, No Windows

Standard Triple Connecting Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio Triple

Studio Triple

Studio Triple

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Promo 2 Standard Room), No Windows

Room (Promo 2 Standard Room), No Windows

Room (Promo 2 Standard Room), No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard Room, No Windows

Standard Room, No Windows

Standard Room, No Windows

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior with Extra Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Room (Promo 2 Superior Room)

In-room safe, desk, blackout curtains, iron/ironing board

Room (Promo 2 Superior Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Quadruple Room (no window)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 57 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for twin Studio

In-room safe, desk, blackout curtains, iron/ironing board

twin Studio

  • Sleeps 2

View all photos for Superior twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior twin Room

  • Sleeps 2

View all photos for Triple Studio

In-room safe, desk, blackout curtains, iron/ironing board

Triple Studio

  • Sleeps 3

View all photos for Studio

In-room safe, desk, blackout curtains, iron/ironing board

Studio

  • Sleeps 2

View all photos for Studio Family

In-room safe, desk, blackout curtains, iron/ironing board

Studio Family

  • Sleeps 4

View all photos for One Bedroom Suite

In-room safe, desk, blackout curtains, iron/ironing board

One Bedroom Suite

  • Sleeps 2

Superior Room With Extra Bed

  • Sleeps 3

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room

  • Sleeps 2

Two Superior Room

  • Sleeps 4

View all photos for Family Room With No Window

In-room safe, desk, blackout curtains, iron/ironing board

Family Room With No Window

  • Sleeps 5

View all photos for king Studio

In-room safe, desk, blackout curtains, iron/ironing board

king Studio

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Superior king Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior king Room

  • Sleeps 2

Quadruple Room (No Window)

  • Sleeps 4

View all photos for Two Double Studio

In-room safe, desk, blackout curtains, iron/ironing board

Two Double Studio

  • Sleeps 4

View all photos for Standard Triple Room With No Window

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room With No Window

  • Sleeps 3

View all photos for Standard Room With No Window

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room With No Window

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Special Offer-Studio Room With Free Two Bottles Of Beer

  • Sleeps 2

About the area

Kuta

You'll be connected to a shopping centre at Kuta Central Park Hotel, and within a 30-minute stroll of Kuta Beach and Legian Beach. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Tunjung Spa can include hot stone massages, prenatal massages and body scrubs along with aromatherapy and reflexology. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. 1291 square feet (120 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, free supervised childcare and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 4-property class Raya Kuta hotel include Mall Bali Galeria and Kuta Square.

What's nearby

  • Kuta Beach - 17 min walk - 1.5 km
  • Legian Beach - 18 min walk - 1.5 km
  • Eat Street - 4 min drive - 4.4 km
  • Seminyak Square - 5 min drive - 5.3 km
  • Seminyak Beach - 5 min drive - 3.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 19 min drive

Restaurants

  • ‪Sensa Koffie - ‬3 min walk
  • ‪Pinkies Gelato & Coffee - ‬3 min walk
  • ‪Volken Coffee - ‬5 min walk
  • ‪Bakso Malang 168 - ‬4 min walk
  • ‪Sate Kambing dan Sop Kaki Kambing 3 Sodara - ‬3 min walk

About this property

Kuta Central Park Hotel

Hotel connected to a shopping centre in Kuta with a full-service spa
Kuta Central Park Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 1291 square feet (120 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the business-friendly Kuta Central Park Hotel. An area shuttle within 5 km and A beach shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Kuta hotel.

  • 225 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • 1291 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2010
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Kuta Central Park Hotel offers 225 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. 32-inch LED televisions come with premium cable channels and first-run films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Tunjung Spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 7 AM to 11 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 75,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,291 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessibility

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 100000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 75000 for adults and from IDR 50000 for children
  • Airport shuttle fee: IDR 250000.00 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Kuta Central Park
Kuta Central Park
Kuta Central Park Hotel
Kuta Central Park Hotel Bali
Kuta Central Park Hotel Kuta
Kuta Central Park Hotel Hotel
Kuta Central Park Hotel Hotel Kuta

Frequently asked questions

What is the cancellation policy at Kuta Central Park Hotel?

Kuta Central Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kuta Central Park Hotel?

Yep, Kuta Central Park Hotel has a free self car park.

Are there any beaches close to Kuta Central Park Hotel?

Yep, Kuta Central Park Hotel is a short 20-minute walk from Kuta Beach. Fun beach activities include snorkelling and body boarding.

Is there a spa on site at Kuta Central Park Hotel?

Yep, Tunjung Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as prenatal massages.

Does Kuta Central Park Hotel have a pool?

Kuta Central Park Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Kuta Central Park Hotel serve breakfast?

You bet, buffet brekkie is offered daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Kuta Central Park Hotel?

No, but there's an airport shuttle that runs from 7 AM - 11 PM on request for a fee.

Is there a bar or restaurant at Kuta Central Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kuta Central Park Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Kuta Central Park Hotel?

No, pets are not allowed.

Kuta Central Park Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 158 out of 596 reviews
Rating 8 - Good. 247 out of 596 reviews
Rating 6 - Okay. 125 out of 596 reviews
Rating 4 - Poor. 36 out of 596 reviews
Rating 2 - Terrible. 30 out of 596 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Apurva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

It was good stay in budget. We needed Jain breakfast and in the morning restaurant people were very friendly in making the same for us as per request.
Stayed 1 night in Apr 2025

2/10 Terrible

Yetunde

Disliked: Cleanliness, staff & service, property conditions & facilities
Simply avoid
Stayed 3 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

6/10 Okay

Koralagamage

Travelled with family
Liked: Cleanliness, staff & service
Nice morning buffet with a wide variety of food. Unfortunately, the food didn’t agree with me and my daughter’s stomach. Needless to say, we made a great use of the lovely bathroom. The staff catered to our needs exceptionally and were also caring and friendly. The accomodation had a reasonable room space. All the facilities kept my family entertained during our stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2024

8/10 Good

Doreen

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly budget hotel

Comfortable, friendly, budget hotel. It's near a lot of shops, supermarkets and eateries. Cheap express or overnight laundry near hotel. Very convenient location. Shuttle was helpful to 2 shopping malls and 2 beaches. Breakfast was ok too.
Stayed 3 nights in Oct 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing break

Fairly decent very friendly budget hotel. Rooms were spacious with tea making facilities. Reception fluent in English. One way shuttle was helpful in going to 3 beaches and 2 shopping malls at 10am and 2pm.Money changers everywhere in Kuta. Food easily available around hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Colin

Travelled with family
Liked: Staff & service
It was ok, average. Pretty confused, as I thought it was near a ‘park’ as in Kuta Central Park Hotel - but it’s actually Kuta’s Central CAR PARK !
Stayed 4 nights in Sep 2024

8/10 Good

Merjen

Liked: Staff & service, property conditions & facilities
Nice hotel, really good staff very helpful and attentive. The area around seems under construction so that makes going out after dark a bit creepy. Not easy to find transportation as it is on a busy road. Breakfast is average, not kid friendly. Only on the night 3 we realise we can ask for cereal-coco pop only, not anymore any kind and it’s only for kids under 10 and one only. Wouldn’t stay with kids.
Stayed 5 nights in Aug 2024

2/10 Terrible

Michael Wayne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were fantastic. Location is poor but that’s on me. I knew where it was when I booked it. Area around the hotel lacked much of anything and with the run down property we opted to abandon our stay there and book another hotel in a better spot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rennae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my 3 children and myself. The staff were beautiful so helpful. My children loved the pool area they loved to feed the fish and turtles. We would just step out side and catch a cab or walk down the road to the markets. Will definitely stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice and clean property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was lovely and conveniently situated by the pool on the main floor. Reception staff was Excellent. Very attentive and helpful with booking Grab for transportation.
Stayed 4 nights in Mar 2024

6/10 Okay

CHAN MYAE MYINT

Liked: Staff & service, amenities
Disliked: Cleanliness
Nice staff n service. Room has many insects especially cockroaches
Stayed 6 nights in Feb 2024

2/10 Terrible

Eman

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a terrible holiday in the hotel, around the pool the drainage was broken and my daughter’s foot got stuck into that broken one, unfortunately it ripped her toe nail off. We had to go to the hospital to have an operation and get it removed. Upon arrival I was given two rooms with no windows ( was not advertised that they have no windows) which was the first shock, negotiated with the manager who refused completely to offer anything eventhough it’s clearly their fault.( falsely advertised) Had a meeting with Sale Director who offered a King queen room ( only has two twin beds) I was offered a rollaway bed. Mind you my family is 6 people I had to squeeze in this room to move on with our holiday( no money difference was offered to us at all, when I asked for money difference I was told this room is a better room than the standard triple room( please note I paid for two rooms which is definately higher than the room they gave me) What I was really surprised with , at the time of the pool incident they left us there ( daughter was bleeding) they got a lot of workers to change all the broken drains around the pool. During the stay they were a lot of organised student groups who were very noisy and disrespectful ( taking videos of us, knocking the door in the early morning and night and running away) Locals were also taking our stuff from our terrace , using our terrace to sit and smoke at our chairs outside. No cereal for kids except under 4y (find it very weird)
Stayed 10 nights in Jan 2024

6/10 Okay

Syed Nabeel

Liked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Sharon

Travelled with family
Disliked: Property conditions & facilities
Generally ok. Let down by area, had to pay for the airport shuttle (I’m sure I read if you spend over $250 it’s free!), no local within 5km radius shuttle as advertised, beach shuttle only and when I asked to use it ‘there was no driver so it’s not going’ room was ok. Smelt a bit musty when we first walked in, then air conditioner stopped working and only circulated room air. Pool ok. Area around pool not great. No room to move about. Majority of staff amazing and very helpful. You get what you pay for I guess. Cheap enough.
Stayed 8 nights in Nov 2023

10/10 Excellent

Karl

Stayed 13 nights in Nov 2023

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location. The hotel is a little run down and could do with some upgrading. The bathroom tiles had mould on them and cracks. Beds werent very comfortable but the rooms were spacious and the staff were very friendly and helpful. Couldnt fault the food. Good price for food and drinks. The pool was great. The rooms arent very sound proof so can be noisy at times.
Stayed 9 nights in Nov 2023

2/10 Terrible

Alison

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Nov 2023

6/10 Okay

Jessica

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Hotel linen was not clean, bed had been made but linens were not clean, spa services were not available, shuttle was limited, the room smelt of mildew and ammonia, the area was too far from the main areas of Kuta and the hotel shuttle was not as advertised, was not worth the money we paid, will not be staying there again.
Stayed 7 nights in Sep 2023

10/10 Excellent

Mahnoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing and budget friendly

We stayed here for 4 nights. The breakfast buffet was great, many options for food including vegetarian. The pool was clean and not too deep either. The actual room was spacious however it could benefit from some renovation. Overall, amazing stay for the price.
Stayed 4 nights in Sep 2023

10/10 Excellent

Peter

Stayed 4 nights in Sep 2023

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing we wasn’t happy with was the air conditioner no matter if it was set to 20 or 18 it didn’t seem to make any difference very hot, sleeping overnight
Stayed 1 night in Sep 2023