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Hotel Description

A luxury stay in Kuta awaits you at Citadines Kuta Beach Bali. Within just a 10-minute stroll, you'll find Kuta Beach and Beachwalk Shopping Center. Highlights at this beach aparthotel include 2 restaurants, an outdoor swimming pool and free self parking.

You can enjoy an LED TV with cable channels, and each apartment features free WiFi, a coffee/tea maker and free bottled water. The minibar provides refreshments, and 24-hour room service is also available. A safe, a hairdryer and a phone are also available.

A day of pampering can include hot stone massages and body wraps along with aromatherapy and reflexology. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and free pool cabanas as well as access to a playground. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. There's also the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Downtown Kuta aparthotel, attractions include Legian Beach and Bali Bombing Memorial.

Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$73* Per night/room 29 Oct. - 30 Oct.

Executive Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Studio Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Premier

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Double

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Citadines Kuta Beach Bali ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Kuta Beach Bali

Everyone (13) Couples (2) Family (3)
4 out of 5
Excellent location. Beds were comfortable. Hotel was very clean

Posted by on 31 Jul. 2019

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Comment from Hotel Management

9 Aug. 2019 by Maya

Dear Valuable Guest, It was a great pleasure having you stay at Citadines Kuta Beach Bali. Thank you for sharing your feedback about your stay experience with us on July 31, 2019. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted that you give us 4 points, please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guest. Warm Regards, Citadines Kuta Beach Bali

5 out of 5
Amazing pool. Wifi bit sketchy sometimes but great that it works over the road at the beach. Staff wonderful.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

9 Aug. 2019 by Maya

Dear Valuable Guest, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali

4 out of 5
The rooftop pool was very cool, staff were extremely friendly. Would’ve been nice if there was a sports bar.

Posted by on 3 May 2019

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Comment from Hotel Management

16 May 2019 by Maya

Dear Valuable Guest, It was a great pleasure having you stay at Citadines Kuta Beach Bali. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted your observations and recommendations for improvements. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali

5 out of 5

Posted by on 24 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Maya

Dear Valuable Guest, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali

1 out of 5

Posted by on 24 Oct. 2018

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Comment from Hotel Management

29 Oct. 2018 by Maya

Dear Valuable Guest, Thank you for choosing Citadines Kuta Beach Bali as your stay reference during holiday in Bali. We are so pleasant to having your lovely experience while enjoying our services. As your good review is one of our measurement in achieve guest expectation, highly appreciate of your willing to recommended us. We do hope can be your first preference when you wondering to visit Bali in further. Warm Regards, Citadines Kuta Beach Bali

4 out of 5
Staff are excellent room is nice however Finishes in the bathroom are a little rough. Tiling grout is messy etc. Timber boards around the pool are warped. Most people probably won't notice this stuff. Other than than that the hotel is great. Awesome location great pool good food great people. 4.7 out of 5

Posted by on 12 Feb. 2018

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Comment from Hotel Management

19 Feb. 2018 by Maya

Dear Anonymous, Loved to received your valuable feedback pertaining your stay experience wit us. Should be our pleasant to deliver excellent services to guess as you. May we can welcoming you again in next holiday in Bali at our Hotel. Warm Regards, Citadines Kuta Beach Bali

3 out of 5

Close to beach, rooftop pool is great.

Nice hotel, clean and friendly staff. Good location, close to beach and markets. Bathroom is really small and bed was very hard. Had a few nights where we had a screaming child in the room next door and couldn't get any sleep.

Posted by on 23 Jul. 2017

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Comment from Hotel Management

27 Jul. 2017 by Management Citadines Kuta Beach Bali

Dear Valued Customer, Thank you for staying with us and it is an honor to have your trust for selecting our Hotel as your holiday destination. All of the guest's feedback and input related to our services are valuable things for our team to be better to serve in the future. We are very concerned to note of your dissatisfaction pertaining to your recent stay with us. We do apologize for the inconvenience this may have caused to you and we continue to be committed to providing all our guests with highest standard of service. Thank you.

5 out of 5

Great location, awesome pool and tasty food

We really enjoyed our stay. Very friendly staff, great breakfast and spa service was fantastic.

Posted by , from S on 22 Jul. 2017

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Comment from Hotel Management

24 Jul. 2017 by Management Citadines Kuta Beach Bali

Hi Xavier, Thank you for staying with us and thank you for the rating. We are happy to know that you enjoyed your stay and hope to see you again in the future. Thank you.

4 out of 5

Nice hotel close to the beach

Pros: Roof top pool with bar service. Balinese massage.
Cons: Colder Bintang
Location: Markets around the corner. Beach across the road...approx 50 metres away. Large shopping precinct at 'Beachwalk'
Clean and inviting Hotel. Close to beach and not too close to the hustle of Kuta. Breakfast was good and changed up everyday. Roof top pool is a winner, overlooking beach. We had massage/reflexology daily, as the staff were so good. Very relaxing holiday destination!

Posted by , from Perth WA on 8 Apr. 2017

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4 out of 5

Very nice hotel

This hotel was great, nice and quite and right across the road from the beach. Hotel staff were nice. However, their beds a really so uncomfortable! They are as hard as the concrete floor. My back and neck were so sore from sleeping here.

Posted by , from au on 3 Dec. 2016

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About the Citadines Kuta Beach Bali

Location Jalan Pantai Kuta, Badung, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Citadines Kuta Beach Bali offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 2 meeting rooms available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Citadines Kuta Beach Bali. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Kuta aparthotel.

  • 194 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (POIDIST_KM_VALUE km / POIDIST_MI_VALUE mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Citadines Kuta Beach Bali offers 194 forms of air-conditioned accommodation with minibars and a safe. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Citadines Kuta Beach Bali has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 1
  • Reflexology
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Citadines Kuta Beach Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • One child stays free
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 242000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Kuta Beach Bali Aparthotel
  • Citadines Bali Aparthotel
  • Citadines Kuta Beach Bali
  • Citadines Bali
  • Citadines Kuta Beach Bali Kuta
  • Citadines Kuta Beach Bali Aparthotel
  • Citadines Kuta Beach Bali Aparthotel Kuta

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.