At Grand Istana Rama Hotel - CHSE Certified you'll be within just a 10-minute stroll of popular attractions like Kuta Beach and Legian Beach. Highlights at this beach hotel include a full-service spa, a restaurant, and an outdoor swimming pool.
A day of pampering at SAILA SPA can include massages, body scrubs, and body treatments along with aromatherapy and reflexology. The restaurant, Samudera All Day Dining, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Ayodya Pool Bar is the hotel's own bar, serving drinks along with brunch and lunch. Enjoy the kids' swimming pool, pool loungers, and lifeguards on site. Business travelers can take advantage of a conference center and a business center. Plus you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 6 AM and 9 AM. There's also free valet parking, along with the convenience of an airport shuttle.
With a stay at this 4-star Downtown Kuta hotel, you'll be 1.7 km (1.1 mi) from Waterbom Bali and 2.6 km (1.6 mi) from Double Six Beach.
Grand Istana Rama Hotel - CHSE Certified ratings based on 97 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Grand Istana Rama Hotel - CHSE Certified
Everyone (56)Couples (22)Students (1)Family (17)
4 out of 5
Clean hotel, nice amenities, lovely staff and local to lots of areas
Posted by Kellie on 6 May 2023
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Comment from Hotel Management
8 May 2023
by Grand Istana Rama Hotel
Dear Ms. Kellie, Warmest Greetings from Endlessly Happening Hotel!Thank you for choosing to stay with us and taking your valuable time to review us.We are delighted to hear that you enjoyed your time with us and appreciate our great service that very helpful. There is nothing more encouraging and rewarding for us than knowing that our guests departed the hotel highly satisfied with their overall stay experience.Once again, thank you for your recent stay. All of us at Grand Istana Rama Hotel Kuta Bali is eagerly looking forward to welcoming you back soon.
5 out of 5
Staff are very nice
Posted by Darren, from Thornton on 2 Apr. 2023
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Comment from Hotel Management
3 Apr. 2023
by Grand Istana Rama Hotel
Dear Mr. Darren, Warmest Greetings from Endlessly Happening Hotel!Thank you for your review. We are thrilled to learn that your time with us was amazing. We aim to go above and beyond to ensure our guests have a memorable experience. We would like to inform you that we are under renovation and refurbishment to maintain our excellent service to exceed very high level of guest satisfaction. It is our commitment to ensure guest are given the best experience when stay with us. Once again, thank you for your recent stay and we do hope that you will give us another opportunity to serve you in the future.
3 out of 5
Buffet Breakfast was terrible and not tasty and not much of variety, also they put me in a room with no windows apart from a small window in the bathroom that wouldn’t open and it was very dungeon dark nothing like the pictures on website and when asked to change room with window in the bedroom to let in some light and fresh air they presented me with a bill that I was told by management I wouldn’t have to pay as I checked out a day earlier, also the swimming pool was dirty with hair floating in it and not being filtered out and cleaned each day I am assuming. Also got Bali belly from hotels breakfast and overall experience wasn’t up to the four star rating. Would never stay there again!!!!
Posted by Irina on 27 Mar. 2023
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Comment from Hotel Management
8 Apr. 2023
by Grand Istana Rama Hotel
Dear Ms. Irina, Warmest Greetings from Endlessly Happening Hotel! Thank you for your wonderful review and for sharing your experience with us. We are really appreciating your comment related with our menus Restaurant. For additional information, we are already improving breakfast menu and it is our biweekly rotation for our menu and also the setup for breakfast and for next visit, kindly ask our waiter/ss during your breakfast which is not tasty so we can provide other food that is ready for local / overseas guest (more specific for certain country culinary) because we have so many guests from over the world and they never complaint this way. Hence, we already cross check with the reservation, your booking room is (Superior with non balcony) then we process it based on that and there will be an additional charge for upgraded or room type change (This is our hotel regulation). For the swimming pool is daily cleaned and favorite place too for all guest who stayed here. It's already informing House Keeping Department related your inconvenient. Once again we thank you for your wonderful review which is very valuable to us and we hope that you will give us another opportunity to serve you during your next visit to Bali.
5 out of 5
Great location and pool bar resturant.
Excellent staff.
The day it rained there was leak on to tiles in the room
Posted by Mike on 3 Jun. 2022
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2 out of 5
Posted by Terrance on 6 May 2022
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4 out of 5
Posted by a verified traveller on 1 Mar. 2020
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Comment from Hotel Management
2 Mar. 2020
by Sri
Dear Value Guest,
We are very appreciate for taking your valuable time to share us your feedback. It's a pleasure knowing that your stay feel enjoyable and comfortable. Your feedback is very valuable for us to maintain our facilities and service reached our guest expectation. Thank you for choosing and staying at Grand Istana Rama Hotel.
Have a beautiful day.
Sincerely,
4 out of 5
We liked the gardens and staff. However we think the rooms and the communal facilities need attention.
Posted by a verified traveller on 24 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by Sri
Dear Value Guest,
Warmest Greetings from Endlessly Happening Hotel!
Thank you for taking your valuable time to share us your feedback and advise to improve our guest satisfaction reached. Your feedback is very valuable to make sure our hotel service are improve continously. We will take seriously and doing adjustment in every aspect of our hotel, to make our guest satisfied and happy while stay with us.
We will very happy to welcome and serve you again on your next stay with us.
Have a beautiful day.
Sincerely,
4 out of 5
Position to beach Shops. Restaurant
Would suggest they look into massage service around the pool. They do have this available but you have to go down the back to a room. They would get more business if they set up near the pool area
Posted by a verified traveller on 10 Nov. 2019
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Comment from Hotel Management
16 Nov. 2019
by Sri
Dear Valued Guest,
Warmest Greetings from Endlessly Happening Hotel! We are very appreciate for taking your valuable time to share a feedback regarding your experience stay at Grand Istana Rama Hotel. We are very sincerely to receive your suggestion to provide a massage service around the swimming pool. We will inform our management and doing adjustment with possibility onsite. Please be inform that our guest allow to have massage in the pool area by request to our Guest Relation Officer. We has been progressively carrying on room refurbishment in order to increase the very high level of guest satisfaction.
Once again thank you for your wonderful review and we are looking forward to see you again in the near future.
Have a great day.
Sincerely,
5 out of 5
Just an amazing place to stay!!! Loved everything about it
Posted by a verified traveller on 9 Nov. 2019
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Comment from Hotel Management
11 Nov. 2019
by agung kawi
Dear Anonymous,
Thank you for choosing Grand Istana Rama Hotel for your dream holiday destination in Bali. It is always a highlight of our day to read about recent guest experiences shared here.
It is a pleasure to learn that you enjoyed the uniquely integrated facilities at our hotel.
Your kind words are much appreciated as we pride ourselves as service professionals to always deliver reliable, genuinely caring, and timely service to our valued guests. With that being said, nothing is more rewarding than reading a first-hand account of what you loved most about your recent stay.
Thank you again for being a valuable guest, and we do hope to welcome you again at Grand Istana Rama Hotel.
Best regards,
Agung Kawi
Duty Manager
5 out of 5
Beautiful, traditional style hotel, would highly recommend
Posted by a verified traveller on 25 Sep. 2019
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Comment from Hotel Management
25 Sep. 2019
by Sri
Dear Value Guest,
Warmest Greetings from Endlessly Happening Hotel!
We are very appreciate for taking your valuable time to share an amazing feedback regarding your experience stay at Grand Istana Rama Hotel.
It's a thrilled knowing that our facilities and service can reached your expectation. We are also glad finding that you had an enjoyable and comfortable stay while with us.
Thank you for chosen and stay with us. Your feedback is very valuable for our hotel.
We are look forward to welcome and serve you again on your next stay with us.
Have a beautiful day.
Sincerely,
About the Grand Istana Rama Hotel - CHSE Certified
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Property Features
Grand Istana Rama Hotel - CHSE Certified offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Istana Rama Hotel - CHSE Certified. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Kuta hotel is smoke free.
Grand Istana Rama Hotel - CHSE Certified offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.
Minibar
In-room dining (24 hours)
LED television
Cable channels
Premium channels
Coffee maker
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Telephone
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 9 AM.
Samudera All Day Dining - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ayodya Pool Bar - This poolside bar specializes in international cuisine and serves brunch, lunch, and light fare. Open daily.
69 Bar - This beach bar specializes in international cuisine and serves brunch, lunch, and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
Spa Services
Body treatments
Number of treatment rooms 1
Body scrubs
Aromatherapy treatments
Massages
Reflexology
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Grand Istana Rama Hotel - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for IDR 350000.0 per day.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Grand Istana Rama Hotel - CHSE Certified
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in is available. Enhanced food service safety measures are in place. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 12 and up. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
No cots (infant beds) available
No lifts
Children stay free
Cash Deposit Required
Service animals not allowed
Noise-free rooms not guaranteed
One child stays free
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free - maximum age 5
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (CDC)
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Minimum age for negative COVID-19 test result requirement: 12
Fees
Guests will be asked to pay the following charges at the property:
Deposit: IDR 1000000.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately IDR 125000 for adults and IDR 62500 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way)
Rollaway bed fee: IDR 350000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta
Grand Istana Rama Hotel
Istana Rama Chse Certified
Grand Istana Rama Hotel CHSE Certified
Grand Istana Rama Hotel - CHSE Certified Kuta
You should know
One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions
Grand Istana Rama Hotel - CHSE Certified offers free cancellation on select room rates. Check out the cancellation policy for more info.
Grand Istana Rama Hotel - CHSE Certified requires guests to provide COVID-related documentation at check-in, uses enhanced cleaning measures, and offers contactless check-in. Sanitization practices of COVID-19 Guidelines (CDC) are followed. Contactless room service is available.
Yep, Grand Istana Rama Hotel - CHSE Certified has a free self car park and free valet parking. Onsite parking is limited.
Yep, Grand Istana Rama Hotel - CHSE Certified is a short 1-minute walk from Kuta Beach. Fun beach activities include body boarding.
Yep, SAILA SPA is available for guests. You'll enjoy heaps of services like body scrubs and body treatments.
Grand Istana Rama Hotel - CHSE Certified has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.
Beachfront dining and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Istana Rama Hotel - CHSE Certified.
You bet, cooked-to-order breakfast is offered daily from 6 AM to 9 AM.
No, but there's an airport shuttle that runs from 7 AM - 9 PM on request for a fee.
Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?
Check-in begins at 2:00 PM. Check-out time is noon.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
