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3.8 out of 5

"The property is getting a little tired and in need of a little maintenance. " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

A family-friendly stay in Legian awaits you at The Jayakarta Bali. Within just a 15-minute stroll, you'll find popular places like Double Six Beach and Legian Beach. Highlights at this beachfront hotel include 3 restaurants, 4 outdoor swimming pools, and 2 poolside bars.

Flat-screen TVs with satellite channels are featured in all 347 rooms, and you can enjoy private spa tubs, free WiFi, and balconies. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include slippers and free toiletries, while pillow menus invite a good night's rest. Coffee/tea makers, free local calls, and free bottled water are also available.

For a drink, you can stop by the hotel's own bar/lounge. Spend the day at the beach and enjoy the onsite free kids' club, fitness center, and outdoor tennis court. Business amenities include a meeting room and a business center. Additionally, you'll find free WiFi in public areas, a Turkish bath/hammam, and a sauna. Free buffet breakfast is available. There's also free self parking, along with the convenience of a free area shuttle.

Within a 30-minute walk of this 3.5-star Legian hotel, attractions include Kuta Beach and Beachwalk Shopping Center.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$75* Per night/room 11 Aug. - 12 Aug.

Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Interconnecting Deluxe

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Special Offer - Two Standard Double or Twin Rooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Jayakarta Bali ratings based on 144 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Jayakarta Bali

Everyone (77) Couples (36) Family (28)
4 out of 5
The property is getting a little tired and in need of a little maintenance.

Posted by on 2 Mar. 2020

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1 out of 5
Staff were rude and won’t be back !! Everything was a problem

Posted by on 22 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Rachmat

We are sad to hear your negative review. We will escalate this to our top management.

3 out of 5
Beautiful pool area and gardens. Overpriced for tired, smelly, outdated rooms.

Posted by on 27 Nov. 2019

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Comment from Hotel Management

13 Jan. 2020 by Rachmat

Thank you for your review. We will escalate your comment to the management.

3 out of 5
This hotel is close to the beach and central to everything. Have definitely stayed in nicer places.

Posted by , from Gold Coast on 20 Nov. 2019

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3 out of 5
Started staying there about 10 years ago. The place is starting to get a bit old and tired. Bathrooms need renovating

Posted by on 4 Nov. 2019

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Comment from Hotel Management

7 Nov. 2019 by Rachmat

Thank you for your review. Much appreciated.

3 out of 5

Posted by on 14 Oct. 2019

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Comment from Hotel Management

17 Oct. 2019 by Rachmat

Thank you for your review . Really appreciated.

2 out of 5
The grounds and pool area are beautiful All the rooms need an update. I stayed at the Jayakarta 11 years ago it is exactly the same even the food at breakfast is the same. I ate there twice the food was terrible even though it was included.

Posted by on 22 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Rachmat

Thank you for your review. We will escalate your comment to our management.

4 out of 5
Pools and breakfast buffet were great. Food and alcohol too expensive.

Posted by on 15 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Rachmat

Thank you for your positive review. We are waiting forward to your next booking in the future.

4 out of 5
The position is fantastic. Pools and gardens great and well maintained. Staff friendly and helpful. The rooms are getting old now and could do with upgrades. ( some mould in bathroom) . The hotel has now introduced service fee plus government taxes , makes it expensive to eat and drink at hotel , many other restaurants and resorts still do not have this or have a lower percentage. Was not impressed with Room Service as meal delivered cold. Still enjoyed our stay there

Posted by , from Lake Macquarie on 2 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by Rachmat

Thank you for your positive review

4 out of 5
The hotel is beautiful an older style and the gardens are kept picturesque. The staff are pleasant. The rooms are quite worn and the shortage of sun beds means you have to claim one before 7am.

Posted by on 11 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Rachmat

Thank you for your positive review.

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

The Jayakarta Bali offers its guests 4 outdoor swimming pools, an outdoor tennis court, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Free breakfast is served. WiFi is free in public spaces. A business center and a meeting room are available. A children's pool, a rooftop terrace, and spa services are also featured at the family-friendly The Jayakarta Bali. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. This 3.5-star Legian hotel is smoke free.

  • 347 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars by the pool
  • Built in 1984
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (10.5 km / 6.5 mi)
  • Property shuttles: Free area shuttle and shopping center shuttle; airport pick-up
  • Parking: Free self parking

Room Amenities

The Jayakarta Bali offers 347 air-conditioned accommodations with private spa tubs and minibars. Rooms open to balconies. A pillow menu is available. 21-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • Private hot tub
  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

The Jayakarta Bali has 3 restaurants on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for IDR 600000.0 per day.

Pet Policy

  • Pets and service animals are not allowed at The Jayakarta Bali

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 30 per vehicle
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Jayakarta
  • Jayakarta
  • Jayakarta Bali
  • Jayakarta Bali Hotel
  • Jayakarta Bali Hotel Legian
  • Jayakarta Bali Legian
  • The Jayakarta Bali Hotel
  • The Jayakarta Bali Legian
  • The Jayakarta Bali Hotel Legian

You should know

  • The Jayakarta Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.