2/10 Terrible
Verified traveller
Business traveller
26 Jan 2024
Disliked: Staff & service, property conditions & facilities, room comfort
You’ll regret the stay. Don’t waste your money
Shocking stay at Mecure city centre. From arrival the service received was generally cold and difficult. I’ve never had issue with paying by Apple Pay before however this became problematic with the gentleman on reception. After routing through my bag to find the physical card, it was stated that he could just sort this manually anyway. Why this could not just be paid by Apple Pay I do not know! This is all minor in comparison to the stay itself, broken in to points below:
Hotel lift not working but no communication of this. Thankfully on a lower floor, but beware anyone with accessibility issues!
Hotel is covered in scaffolding and next to no view
No insulation between rooms, you can hear everything.
The worst part of the entire stay, the sound proofing or lack of from the outside road. I got less than 2 hours sleep each night of my stay. The hotel is located near a number of bars and clubs which have rowdy patrons until the early hours. Clearly single pane windows. The most concerning precursor of this was that the hotel had left ear plugs on the side table (which did next to nothing). This issue was tried to be raised to the hotel in the morning after the 1st night but no one available. I also mentioned this on check out and they just said it’s one of those things.
In my opinion they should not be letting the rooms out at the front of this hotel unless they get appropriate sound proofing. Was due to spend numerous stays here and all cancelled.
An absolute shambles
Verified traveller
Stayed 2 nights in Jan 2024
