4.4 out of 5

"Easy to access to/from the airport Comfy beds Great location " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

At The Sebel Residences Melbourne Docklands, you'll be 2 km (1.2 mi) from Queen Victoria Market and 2.5 km (1.6 mi) from SEA LIFE Melbourne. Highlights at this property include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment is individually decorated and features an LCD TV with satellite channels, along with a washer/dryer, free WiFi, and a living room. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A dining area, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

The restaurant, Carpi Café & Lounge, serves local cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Added amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Melbourne Central Business District property include Melbourne Star Observation Wheel and DFO South Wharf.

Studio Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105 per night

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Apartment - Water View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment - Water View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Three Bedroom Apartment - Water View

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Sebel Residences Melbourne Docklands ratings based on 1,019 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Residences Melbourne Docklands

Everyone (484) Couples (176) Family (358)
3 out of 5
The building my room was in needs a bit of maintenance! Carpet in the hallways are a bit to be desired! The carpet I has ripples in it so have to be careful u don’t trip over them! No tvs in the bedroom! Have stayed in better!

Posted by on 4 Feb. 2019

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4 out of 5
well equipped good location clean dishwasher had an issue so unable to use could maybe have some takeaway menus thai indian pizza etc

Posted by on 1 Feb. 2019

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4 out of 5

Posted by on 20 Jan. 2019

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5 out of 5

Posted by on 16 Jan. 2019

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1 out of 5
We booked a one bedroom apartment for 3 nights. We were quite disappointed after the first night. The air-con did not work properly in the room and kept turning off. The bedroom was like a sauna, the bed felt like springs going into our backs and there were yellow stains on the doona/sheets. We also found dirty linen in the washing machine. The bin drawer in the kitchen was broken and we could not shut the cupboard door. The outside table and chairs were filthy with dirt all over them. It looked as though previous guests had used this room as a party place. I have always had nice stays at the Sebel in other locations and being an Accor hotel we decided to spend the extra money to stay with them. We were also disappointed with the pool. The photos on Wotif show an outdoor roof top pool but this is not the case. When we asked at reception for access to the roof top pool the lady said they didn't have one and sent us to the indoor pool. This was a shame as the pool was the reason we stayed at the Sebel over another place nearby.

Posted by on 11 Jan. 2019

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4 out of 5
Good apartment but lift often gets stuck. Take your chances if your feeling lucky.

Posted by on 9 Jan. 2019

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4 out of 5
Got bitten by a spider or some type on insect while sleeping

Posted by on 4 Jan. 2019

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1 out of 5
Good location. Not enough staff on reception. Room not ready. Room in average condition. Beds and pillows need replacing. Says fully furnished balcony . Reality is 4 plastic stools and small table.

Posted by , from MELBOURNE on 31 Dec. 2018

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3 out of 5
The building is a rabbit warren and difficult to navigate with bags/stairs/parking etc Not user friendly nor was the layout of the property communicated adequately leaving us locked out/ lost on several occasions. Frustrating.

Posted by on 24 Dec. 2018

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2 out of 5
Could use a coat of paint and maybe a window cleaner that can reach all off the windows, pay for a quality hotel with water views and instead spent most the time in the room looking at the dirty windows. deck was disgraceful as well i actually hosed it down

Posted by on 16 Dec. 2018

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About the The Sebel Residences Melbourne Docklands

Location 18 Aquitania Way, Docklands, VIC 3008

Property Features

The Sebel Residences Melbourne Docklands offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre, a limo/town car service, and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the business-friendly The Sebel Residences Melbourne Docklands. For a fee, parking is available. This 4.5-star Docklands apartment is smoke free.

  • 103 guestrooms or units
  • 8 buildings
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.4 km / 13.9 mi)
  • Train station: Spencer Street Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Sebel Residences Melbourne Docklands offers 103 forms of air-conditioned accommodation with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Docklands apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Carpi Café & Lounge – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Ground Floor, 18 Aquitania Way, Docklands VIC 3008
If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Check-in for this property is based at a different location, 18 Aquitania Way, New Quay in Docklands at the Sebel Hotel Melbourne.

The check-in location differs from the property location. To check in, guests will need to go to Ground Floor, 18 Aquitania Way, Docklands VIC 3008
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 26 for adults, and AUD 8 and AUD 15 for children (approximately)
  • Self-parking fee: AUD 28 per night (in/out privileges)
  • Late check-out fee: AUD 50 (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Apartments Docklands Apartment
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Docklands
  • Grand Mercure Apartments
  • Sebel Residences Melbourne Docklands Apartment
  • Sebel Residences Apartment
  • Sebel Residences Melbourne Docklands
  • Sebel Residences
  • Sebel Resinces Melbourne Dock

You should know

  • Pool access available from 6 AM to 10 PM.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.