4.3 out of 5

"Easy to access to/from the airport Comfy beds Great location " More

By a verified traveller on Thu 02 Aug 2018

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Hotel Description

At The Sebel Residences Melbourne Docklands you'll be within just a 10-minute stroll of popular attractions like Marvel Stadium and Melbourne Star Observation Wheel. Highlights at this property include a restaurant, an outdoor swimming pool, and an indoor swimming pool.

Each apartment is individually decorated and features an LCD TV with satellite channels, along with a washer/dryer, free WiFi, and a living room. A kitchen comes equipped with a fridge, a microwave, and a hob, and room service is also available. A dining area, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

The restaurant, Carpi Café & Lounge, serves local cuisine and is open for breakfast, lunch, and dinner. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Added amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 11:30 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this 4.5-star Melbourne Central Business District property include Melbourne Convention and Exhibition Centre and Queen Victoria Market.

Studio Queen Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$104 per night

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Apartment - Water View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Apartment - Water View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Three Bedroom Apartment - Water View

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Sebel Residences Melbourne Docklands ratings based on 1,037 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Residences Melbourne Docklands

Everyone (494) Couples (180) Family (361)
4 out of 5
Great position, friendly and efficient check-in staff

Posted by on 24 Apr. 2019

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5 out of 5

Posted by on 23 Apr. 2019

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2 out of 5
Check in was complicated & lengthy. We had to move our car from one building to another.

Posted by on 22 Apr. 2019

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3 out of 5

Posted by on 19 Apr. 2019

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4 out of 5
The first room we were allocated had strong smell of cigarette smoke which was coming from another room on the floor because you could smell it as soon as you got out of the lift. We asked to be moved and were done so promptly. The second room was fine except for the noise of bathroom fan. When the light/fan was turned off after using the bathroom the fan kept going for hours (completely understandable if you have had a shower) and filled the unit with a high pitched noise which made it impossible to sleep. The second night we were there we didn't turn the bathroom light/fan on at all so that we could sleep. I told reception when we checked out and it seems as though they know it is a problem which makes me wonder why it hasn't been fixed.

Posted by on 17 Apr. 2019

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4 out of 5

Posted by on 14 Apr. 2019

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5 out of 5
I stayed with my adult children to do the run for the kids.The 3 bedrooms all had there own bathrooms. The views were magnificent. The location was perfect. It was quiet just perfect for us. We will be back

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sebel Docklands

It's always a pleasure to receive such a lovely feedback. We are always looking to achieve the most memorable stay to all our guests at all times. We hope to have you stay back with us in the future. In the meantime, we wish you all the best. Kind Regards, Sebel Docklands

4 out of 5
The apartment was clean. Enjoyed our stay. Reasonable rates

Posted by on 5 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sebel Docklands

Thank you for your great feedback. It's great you were able to enjoy our central location as well as all the in-room facilities and amenities. We look forward to welcoming you back soon. Kind Regards, Sebel Docklands

3 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sebel Docklands

Thank you for taking the time to write us a review. It was a pleasure to have you stay here with us. We always try to keep our standards high and any single feedback can be extremely helpful to improve the service. Looking forward to welcoming you back. Kind Regards, Sebel Docklands

4 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sebel Docklands

Thank you for taking the time to write us a review. It was a pleasure to have you stay here with us. We always try to keep our standards high and any single feedback can be extremely helpful to improve the service. Looking forward to welcoming you back. Kind Regards, Sebel Docklands

About the The Sebel Residences Melbourne Docklands

Location 18 Aquitania Way, Docklands, VIC 3008

Property Features

The Sebel Residences Melbourne Docklands offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre, a limo/town car service, and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the business-friendly The Sebel Residences Melbourne Docklands. For a fee, parking is available. This 4.5-star Docklands apartment is smoke free.

  • 103 guestrooms or units
  • 8 buildings
  • Dining venue
  • Terrace on the roof
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.4 km / 13.9 mi)
  • Train station: Spencer Street Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Sebel Residences Melbourne Docklands offers 103 forms of air-conditioned accommodation with washers/dryers and DVD players. This individually decorated and furnished accommodation has separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Docklands apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 11:30 AM.

Carpi Café & Lounge – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Check-in for this property is based at a different location, 18 Aquitania Way, New Quay in Docklands at the Sebel Hotel Melbourne.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Cash or credit card deposit required
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 26 for adults, and AUD 8 and AUD 15 for children (approximately)
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30 (subject to availability)
  • Cleaning/housekeeping/linen fees vary based on length of stay and unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 55.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mercure Apartments Docklands Apartment
  • Grand Mercure Apartments Apartment
  • Grand Mercure Apartments Docklands
  • Grand Mercure Apartments
  • Sebel Residences Melbourne Docklands Apartment
  • Sebel Residences Apartment
  • Sebel Residences Melbourne Docklands
  • Sebel Residences
  • Sebel Resinces Melbourne Dock

You should know

  • Pool access available from 6 AM to 10 PM.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.