The Sebel Residences Melbourne Docklands Deals & Reviews (Melbourne, AUS) | Wotif

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Melbourne • 1 room

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The Sebel Residences Melbourne Docklands, Melbourne, current page

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4.3 out of 5

Excellent!

See all 994 Wotif Reviews

"Shops and public transport conveniently located. But the apartment was not sound proofed as could hear noises from outside very loudly at night " More

By a verified traveller on Fri 13 Mar 2020

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Hotel Description

At The Sebel Residences Melbourne Docklands you'll be within just a 10-minute stroll of Melbourne Star Observation Wheel and Marvel Stadium. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features an LCD TV with satellite channels, along with a washer/dryer, free WiFi, and a living room. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A dining area, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

A day of pampering can include deep-tissue massages, prenatal massages, and facials. The café, Carpi Café & Lounge, serves local cuisine and is open for breakfast, lunch, and dinner. A 24-hour business center, a meeting room, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and 1:00 PM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Queen Victoria Market and Melbourne Central.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

AU$136* Per night/room 21 Jun. - 22 Jun.

Apartment, 2 Bedrooms, Balcony, View (Water View)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Apartment, 1 Bedroom, Balcony, View (Water View)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Apartment, 3 Bedrooms, Balcony, View (Water View)

Bed Count 3 Full Beds Maximum Occupancy 7 Max

Apartment, 2 Bedrooms (1 Bathroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Balcony (Apartment)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Sebel Residences Melbourne Docklands ratings based on 994 Verified Reviews

Review Summary

4.3 out of 5 4.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for The Sebel Residences Melbourne Docklands

5 out of 5

Posted by a verified traveller on 26 Mar. 2020

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4 out of 5

Posted by a verified traveller on 15 Mar. 2020

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4 out of 5

Shops and public transport conveniently located. But the apartment was not sound proofed as could hear noises from outside very loudly at night

Posted by Antony, from Melbourne on 13 Mar. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

Thank you for taking the time to write us a review. we would like to express our sincerest apologies for all the inconvenience and to don't meet your expectations. At Sebel, we value every single customer and we continuously try to take all the feedback in the best productive way in order to void future re-occurrences. We are really grateful you shared with us your concerns and hope you will give to us another opportunity to serve you better. Kind Regards, Sebel Docklands

4 out of 5

Posted by a verified traveller on 13 Mar. 2020

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3 out of 5

Standard of apartment not of same high standard as previous stay in Sebel. Appartments getting tired.

Posted by a verified traveller on 5 Feb. 2020

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Comment from Hotel Management

3 Apr. 2020 by Management

Thank you for taking the time to write us a review. we would like to express our sincerest apologies for all the inconvenience and to don't meet your expectations. At Sebel, we value every single customer and we continuously try to take all the feedback in the best productive way in order to void future re-occurrences. We are really grateful you shared with us your concerns and hope you will give to us another opportunity to serve you better. Kind Regards, Sebel Docklands

2 out of 5

We were very disappointed to discover our 'apartment with a balcony' was a tiny apartment with a tiny balcony with a view of the Sebel residences across the road. It was definitely not what we were expecting based on the photos. Our key didn't open any of the entrances to the pools so we were unable to swim. The promised buffet breakfast turned out to be 'choose one thing from the menu' breakfast and the Queen size bed was more likely a Double bed as my husbands feet fell over the edge. The staff were friendly, the room was clean and despite our disappointment we tried to make the best of our NYE night in town. We wouldn't book an apartment at the Sebel again though - for the money we paid it wasn't worth it.

Posted by Michelle on 14 Jan. 2020

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4 out of 5

Great location that makes it convenient to visit all the sights of Melbourne

Posted by a verified traveller on 3 Jan. 2020

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4 out of 5

The room was "tired" looking with worn and holey carpet, the walls and doors all had marks on them. We had to cross the road for access to the pool and carpark.

Posted by a verified traveller on 26 Dec. 2019

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5 out of 5

It was very pleasing. Excellent city scenic view and was accessible to good restaurants

Posted by Eazy on 9 Dec. 2019

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5 out of 5

Posted by a verified traveller on 6 Dec. 2019

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About the The Sebel Residences Melbourne Docklands

Location 18 Aquitania Way, Docklands, VIC 3008

Property Features

The Sebel Residences Melbourne Docklands offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A computer station is on site and WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the business-friendly The Sebel Residences Melbourne Docklands. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This 4.5-star Docklands aparthotel is smoke free.

103 guestrooms or units
8 buildings
Dining venue
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Library
Convenience store
Terrace
BBQ grill(s)
Newspapers in lobby (free)
Elevator
No smoking on site

Family Friendly Amenities

Outdoor pool
Separate living room1
Free WiFi
Kitchen
Grocery/convenience store
Laundry facilities
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

Train station: Southern Cross Station (2.5 km / 1.5 mi)
Parking: Self parking available for a surcharge

Room Amenities

The Sebel Residences Melbourne Docklands offers 103 accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate living rooms. 42-inch LCD televisions come with premium satellite channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Docklands aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

In-room kitchen
Washer and dryer
Dining room
Living room
In-room dining (limited hours)
LCD television
Satellite channels
Premium channels
DVD player
Refrigerator (full size)
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (weekly)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.

Carpi Café & Lounge - This café specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

Deep tissue massage
Prenatal massage
Number of treatment rooms 2
Body treatments
Facial treatments
Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to 18 Aquitania Way, New Quay in Docklands To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to 18 Aquitania Way, New Quay in Docklands
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 12 children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 55.0 per night.
Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

Pets and service animals are not allowed at The Sebel Residences Melbourne Docklands

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Long-term renters welcome
Security system
UnionPay
Staffed front desk
No pets or service animals allowed
Cash or credit card deposit required
Parking height restrictions apply
Debit cards
Number of children who can stay for free – 12

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 10 and AUD 30 for adults, AUD 8 and AUD 15 for children (approximately)
Self parking fee: AUD 30 per night (in/out privileges)
Late check-out fee: AUD 30 (subject to availability)
Weekly housekeeping provided; fees apply for additional cleaning
Crib (infant bed) fee: AUD 15.0 per night
Rollaway bed fee: AUD 55.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Sebel Residences Melbourne Docklands Apartment
Docklands Grand Mercure
Grand Mercure Apartments Docklands Apartment
Grand Mercure Apartments Apartment
Sebel Residences Melbourne Apartment
Grand Mercure Apartments
Sebel Residences Melbourne Docklands
Sebel Residences Melbourne
Sebel Residences Apartment
Sebel Residences
Docklands Apartments Grand Mercure
Grand Mercure Apartments Docklands
The Sebel Residences Melbourne Docklands Docklands
The Sebel Residences Melbourne Docklands Aparthotel
The Sebel Residences Melbourne Docklands Aparthotel Docklands

You should know

Pool access available from 6 AM to 10 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.