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4.7 out of 5

"Very nice staff and great location. Rooms are comfortable and well kept " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

A luxury stay in Melbourne awaits you at The Lyall Hotel and Spa. Within a 20-minute stroll, you'll find Prahran Market and Como House. Highlights at this family-friendly hotel include in-room free WiFi, free Internet, and patios.

LCD TVs with cable channels are featured in all 40 soundproofed rooms, and you can enjoy iPod docks, DVD players, and in-room childcare. Minibars provide refreshments, and 24-hour room service is also available. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Separate bathtubs and showers, pillow menus, and in-room massages are also available.

A relaxing visit to The Lyall Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Bistro Lyall, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. The Lyall Champagne Bar is the hotel's own Champagne bar, serving drinks along with dinner and light fare. Enjoy the health club, Turkish bath/hammam, and steam room. 439 square feet (41 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and 1:00 PM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 5-star South Yarra hotel, you'll be 2 km (1.2 mi) from Royal Botanic Gardens and 2.7 km (1.7 mi) from Rod Laver Arena.

Super Deluxe One Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Lyall Hotel and Spa ratings based on 213 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Lyall Hotel and Spa

Everyone (95) Couples (85) Business (1) Family (29)
5 out of 5
Very nice staff and great location. Rooms are comfortable and well kept

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Paige

Thanks for your kind review. We hope to welcome you back to the hotel another time soon.

5 out of 5
Wonderful staff in great location. Breakfasts were very good.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by Mat

Thank you for your wonderful review. We look forward to seeing you again soon.

5 out of 5

Posted by on 16 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Mat

Thank you for your positive review. We look forward to seeing you again soon.

5 out of 5
Great position, small friendly hotel , fantastic staff

Posted by on 6 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Mat

Thank you for your great review. We look forward to welcoming you back soon.

3 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Mat

Thank you for your review. We trust you enjoyed your stay and we look forward to seeing you again soon.

5 out of 5
Comfortable and pleasant stay Chicken sandwich for lunch on the day of our arrival was very nice

Posted by on 29 Dec. 2019

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Comment from Hotel Management

29 Dec. 2019 by Mat

Thank you for your review. It's great to see you enjoyed your stay and the chicken sandwichs. We look forward to welcoming you back soon.

4 out of 5
Elegant and quiet. Breakfast menu could be more exciting.

Posted by on 8 Dec. 2019

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Comment from Hotel Management

10 Dec. 2019 by Mat

Thank you for your review. It's lovely to see you enjoyed your stay and we look forward to welcoming you back soon.

5 out of 5
A real find. Decor may be a little dated but the atmosphere is pleasant and relaxed, the staff are excellent and it’s blissfully quiet but close to the city

Posted by on 5 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Mat

Thank you for your wonderful review. I'm happy to see you had such a relaxing stay with us and that you found our staff to be so helpful. We look forward to welcoming you back soon.

5 out of 5
Exceptional value in ideal location. Very comfortable accessible with excellent facilities.

Posted by on 2 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by Mat

Thank you for your wonderful review. We look forward to seeing you again soon.

2 out of 5
am not happy about reception cashing the $100 deposit without reason or authorisation, please reverse the charge, or will claim it back through amex but will not consider staying there again!!!!.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Mat

Thank you for contacting me regarding this. The Pre-authorisation taken on check-in is used by the hotel as a guarantee against extra's and damages and is common place in hotels around the world. If no extra's are consumed during your stay this amount is released by your bank. Please feel free to contact me if you wish to discuss this further. Kind regards, Mat Reservations Manager

About the The Lyall Hotel and Spa

Location 16 Murphy Street, South Yarra, VIC 3141

Property Features

The Lyall Hotel and Spa offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 439 square feet (41 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury The Lyall Hotel and Spa. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Melbourne hotel.

  • 1 building
  • 40 guestrooms or units
  • 4 levels
  • 439 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (29.3 km / 18.2 mi)
  • Train station: Flinders Street Station (3.8 km / 2.4 mi)
  • Metro station: South Yarra Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Lyall Hotel and Spa offers 40 accommodations with iPod docking stations and DVD players. Rooms open to patios. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.

Bistro Lyall - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

The Lyall Champagne Bar - Overlooking the garden, this Champagne bar specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 20 and AUD 30 for adults, AUD 10 and AUD 30 for children (approximately)
  • Self parking fee: AUD 30 per night
  • Late check-out fee: AUD 150 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lyall
  • Lyall Hotel
  • Lyall Hotel South Yarra
  • Lyall South Yarra
  • The Lyall Hotel and Spa Hotel
  • The Lyall Hotel and Spa South Yarra
  • The Lyall Hotel and Spa Hotel South Yarra

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.