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4.4 out of 5

"The staff were friendly, cheerful and helpful. The location was peaceful, despite its proximity to the city. " More

By a verified traveller on Thu 02 Jan 2020

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Hotel Description

Quest Royal Gardens places you steps from Melbourne Museum and within a 10-minute stroll of St. Vincent's Hospital. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with a DVD player, and each apartment features free WiFi, a living room, and a dining area. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A hair dryer, an iron/ironing board, and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, concierge services, and a garden. Other amenities include laundry facilities, a computer station, and barbecue grills. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 9:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 4-star Fitzroy aparthotel include Royal Exhibition Building and Queen Victoria Market.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 26 Oct. - 27 Oct.

Standard Two Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quest Royal Gardens ratings based on 353 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Royal Gardens

Everyone (180) Couples (78) Family (101) Other (1)
5 out of 5

Posted by on 14 Mar. 2020

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5 out of 5
The staff were friendly, cheerful and helpful. The location was peaceful, despite its proximity to the city.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

8 Jan. 2020 by Jess

Thank you for taking the time to review your recent stay with us and thank you for your positive feedback! We are delighted to hear you felt the team here at Quest Royal Gardens were friendly, cheerful and helpful. We tend to agree! We are glad you found our location peaceful. We love it too as it can be hard to find quiet accomodation this close to the city. We hope to accomodate you next time here at Quest Royal Gardens. Kind Regards, Jessica

5 out of 5
The room size is great! Very dated but comfortable The bedding at the quest is always good!

Posted by on 31 Dec. 2019

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Comment from Hotel Management

8 Jan. 2020 by Jess

Thank you for taking the time to review your stay with us. We are sorry to hear you felt the room was dated. We are currently undergoing refurbishments which will be completed within the next 6 months. We hope to accomodate you next time at Quest Royal Gardens! Regards, Jessica

5 out of 5

Posted by on 19 Dec. 2019

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5 out of 5

Posted by on 8 Dec. 2019

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4 out of 5
Very pleasant accommodation in good location. No lift to second floor but assistance with bags was provided without asking.

Posted by on 28 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Guest Relations Manager

Thank you for your kind words. i am very pleased to hear you enjoyed the property's fantastic location and that you were satisfied with the service offered to you by our team. I will certainly pass you kind words along. We hope to welcome you back to the property in the future.

4 out of 5
Great location and very quiet. Rooms are a litle tired

Posted by on 7 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Guest Relations Manager

Thank you for taking the time to leave a review following your recent stay at Quest Royal Gardens. I am delighted to know you enjoyed the property's location and the quiet surrounds of Royal Lane. We are currently progressing through property refurbishments to freshen up the apartments--being the original Quest property, this is an ongoing project for us and we are excited for the upcoming updates. We hope to welcome you back here on any future visits to Melbourne.

5 out of 5

Posted by on 20 Sep. 2019

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4 out of 5

Posted by on 15 Sep. 2019

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5 out of 5
The location was ideal. Just off the CBD, so quieter than other properties. The courtyard setup allowed lots of natural light, and immediate street access. Turn left and you're in the city. Turn right and your on Lygon Street. Lots of choices.

Posted by on 2 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by Guest Relations Manager

Thank you for taking the time to leave a review following your recent stay at Quest Royal Gardens. I am very pleased to hear you enjoyed the peaceful nature of our property and it's convenient location within the Fitzroy area. We hope to welcome you back to the property in the future.

About the Quest Royal Gardens

Location 8 Royal Lane, Fitzroy, VIC 3065

Property Features

As a guest of Quest Royal Gardens, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Quest Royal Gardens also features a garden, a picnic area, and concierge services. For a fee, parking is available. This 4-star Melbourne aparthotel is smoke free.

  • 50 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Royal Gardens offers 50 accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms and include desks. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Television
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM and 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 13 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 79 per vehicle (one-way)
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Royal Gardens Serviced
  • Quest Royal Gardens Serviced Apartment Fitzroy
  • Quest Royal Gardens Serviced Fitzroy
  • Quest Royal Gardens Apartment Fitzroy
  • Quest Royal Gardens Apartment
  • Quest Royal Gardens Fitzroy
  • Quest Royal Gardens
  • Quest Royal Gardens Hotel Fitzroy
  • Quest Royal Gardens Melbourne
  • Quest Royal Gardens Fitzroy, Greater Melbourne
  • Quest Royal Gardens Fitzroy
  • Quest Royal Gardens Aparthotel
  • Quest Royal Gardens Aparthotel Fitzroy

You should know

  • Quest Royal Gardens offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.