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4.3 out of 5

"Well located, clean and well maintained. Easy checkin and out. " More

By a verified traveller on Wed 15 Jan 2020

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Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$106* Per night/room 11 Aug. - 12 Aug.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Three Bedroom Apartment

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

At Quest On William you'll be within just a 10-minute stroll of popular attractions like Hardware Lane and Bourke Street Mall. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a living room, a dining area, and a DVD player. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A coffee/tea maker, a hair dryer, and a phone are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find dry cleaning/laundry services, luggage storage, and a front-desk safe. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Melbourne Central Business District property include SEA LIFE Melbourne and Yarra Riverfront.

Quest On William ratings based on 583 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest On William

Everyone (360) Couples (63) Family (152)
3 out of 5

Posted by on 20 Jan. 2020

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4 out of 5
Well located, clean and well maintained. Easy checkin and out.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Nicole

Dear Traveller Thank you for taking the time to review us and thank you for staying with us We appreciate your kind feedback and we hope to welcome you back in the future! Thank you Quest on William

4 out of 5
We enjoyed our stay at Quest on William very much. Excellent location. Antony on reception was extremely helpful, as were all the other members of staff.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

1 Jan. 2020 by Nicole

Hi Traveller, Thank you for taking the time to review us and staying with us at Quest on William We appreciate your kind feedback and we hope to welcome you back in the future Thanks

4 out of 5

Posted by on 22 Dec. 2019

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Comment from Hotel Management

22 Dec. 2019 by Nicole

Dear Traveler, Thank you for you for taking the time to review us. We hope to welcome you back in the future. Thank you Nicole Tumamao

5 out of 5
Huge space, great layout, rollaway was set up for us, perfect for our big group!

Posted by on 14 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nicole

Dear Traveller, Thank you for taking the time to review us We appreciate your kind feedback and we hope to welcome you back in the future! Thank you Nicole

4 out of 5
Great location with trams right outside. Windows were a bit draughty but other than that all very good

Posted by on 10 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by Nicole

Dear Guest, Thank you for taking your time to review and thank you for staying at Quest on William We hope to welcome you back in the future Thank you Nicole Tumamao

5 out of 5
Fantastic hotel - stay there regularly! The new renovated apartments are fabulous

Posted by on 3 Oct. 2019

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Comment from Hotel Management

16 Nov. 2019 by Nicole

Dear Guest, Thank you for taking your time to review and thank you for staying at Quest on William We hope to welcome you back in the future Thank you Nicole Tumamao

4 out of 5
The property was in an excellent position in the CBD, the room clean and well set up. The only downside was the noise from the street which when staying in the CBD is understandable.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

22 Sep. 2019 by Nicole

Dear Guest, Thank you for taking your time to give us a review. We are glad that you had a great stay, we hope to welcome you back in the future! Thank you

2 out of 5
Very noisy from the road although we were at a high floor level and the heaters are outdated and takes 1 and 1/2 hours to heat the place. Second bedroom no space to move or to go to the other side of the bed as a wooden wardrobe blocking it. Only one lamp light in the bedroom and not working. Ceiling lights very dim. Some blind not working. Very Disappointed

Posted by on 10 Sep. 2019

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1 out of 5

Posted by on 3 Sep. 2019

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Property Features

Quest On William offers its guests a fitness center, tour/ticket assistance, and concierge services. Event space at this apartment measures 861 square feet (80 square meters) and includes conference space. Public spaces have free WiFi. The business-friendly Quest On William also features dry cleaning/laundry services, room service (during limited hours), and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne apartment is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 14 levels
  • 861 sq ft of conference space
  • 80 sq m of conference space
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (23.1 km / 14.3 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest On William offers 72 air-conditioned accommodations with washers/dryers and DVD players. Accommodations offer separate living rooms. LCD televisions come with premium cable channels. Accommodations at this 4.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 40 per night (in/out privileges)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest William Serviced Apts
  • Quest William Serviced Apts Apartment
  • Quest William Serviced Apts Apartment Melbourne
  • Quest William Serviced Apts Melbourne
  • Quest William Apartment Melbourne
  • Quest William Apartment
  • Quest William Melbourne
  • Quest On William Apartment
  • Quest On William Melbourne
  • Quest On William Melbourne
  • Quest On William Apartment Melbourne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.