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Aparthotel

Quest On William

Property class: 4.5

Photo gallery for Quest On William

A modern hotel room with a dining area, a sofa set, and large windows offering city views.
A modern kitchen with white cabinetry, a built-in dishwasher, and a large window overlooking a cityscape.
A multi-story hotel with a modern facade, large windows, and a prominent entrance.
A modern hotel room with a large window, a round table with chairs, a sofa, and a small desk with a potted plant.
A hotel room with two beds, a large window with a city view, a bedside table with a lamp, and a wall-mounted artwork.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$170
includes taxes & fees
25 Oct - 26 Oct

Explore the area

View map
172 William Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Flinders Lane
    ‪5 min walk‬
  • Place, Bourke Street Mall
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Studio Apartment

A modern hotel room with a dining area, a sofa, a coffee table, and a kitchenette.

Studio Apartment

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

A modern hotel room with a grey sofa, a red armchair, a wooden coffee table, and a bed.

One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

A modern living room with a round wooden table, two grey sofas, a coffee table, and a TV mounted on the wall.

Two Bedroom Apartment

  • 72 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Executive One Bedroom Apartment

A modern hotel room with a large window, a round table with chairs, a sofa, and a small desk with a potted plant.

Executive One Bedroom Apartment

  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

A modern hotel room with two sofas, a coffee table, and large windows offering a city view.

Executive Two Bedroom Apartment

  • 88 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Three Bedroom Apartment

A modern hotel room with a dining area, a sofa set, and large windows offering city views.

Three Bedroom Apartment

  • 132 sq m
  • Sleeps 6
  • 3 King Beds OR 1 King Bed and 4 Single Beds

View all photos for Deluxe Two Bedroom Apartment

A modern apartment with a kitchen, living area, and large windows offering city views.

Deluxe Two Bedroom Apartment

  • 118 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds or 1 King Bed, 2 Single Beds and 1 Queen Bed

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  • Free Wi-Fi
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7.8 out of 10, Good, 1,002 reviews
The price is AU$132
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About the area

Melbourne

At Quest On William you'll be within just a 10-minute stroll of popular attractions like Collins Street and Melbourne Central. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features an LCD TV with cable channels, along with a dining area, a coffee/tea maker and a hairdryer. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. A living room, an iron/ironing board and a desk are also available. Limited housekeeping is available. .This business-friendly aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Additionally, you'll find express check-in, express check-out and dry cleaning/laundry services. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4.5-property class Melbourne Central Business District aparthotel include Queen Victoria Market and Marvel Stadium.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Central - 5 min walk - 0.5 km
  • Flinders Lane - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 9 min walk - 0.8 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Flagstaff Station - 5 min walk
  • Southern Cross Station - 7 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Patricia Coffee Brewers - ‬1 min walk
  • ‪Bourke Street Green - ‬2 min walk
  • ‪Lim Kopi - ‬1 min walk
  • ‪Luci - ‬3 min walk
  • ‪The Douglas Club - ‬3 min walk

About this property

Quest On William

Quest On William offers its guests a fitness centre, tour/ticket assistance, and concierge services. Event space at this aparthotel measures 861 square feet (80 square metres) and includes conference space. Public spaces have free WiFi. The business-friendly Quest On William also features dry cleaning/laundry services, express check-in, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 14 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Quest On William offers 45 air-conditioned accommodations with washers/dryers and coffee/tea makers. 45-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on weekdays only.

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Aura on Flinders Serviced Apartments
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  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
4.1 out of 5, Very good, 3,581 reviews
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includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (AUD 50 per night)
  • Secured, covered parking on site (AUD 50 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 45-inch LCD TV with premium cable channels

Laundry

  • Laundry service
  • Washer/dryer

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 14 floors
  • 45 units
  • Built in 1997
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: AUD 50 per night (in/out privileges)
  • Nearby parking fee: AUD 50 per night(755 ft away; open 24 hours)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest William Serviced Apts
Quest William Serviced Apts Apartment
Quest William Serviced Apts Apartment Melbourne
Quest William Serviced Apts Melbourne
Quest William Apartment Melbourne
Quest William Apartment
Quest William Melbourne
Quest On William Melbourne
Quest On William Melbourne
Quest On William Aparthotel
Quest On William Aparthotel Melbourne

Frequently asked questions

What is the cancellation policy at Quest On William?

Quest On William offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest On William?

As of 18 Oct 2026, prices found for a 1-night stay for 2 adults at Quest On William on 25 Oct 2026 start from AU$170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest On William?

Yep, Quest On William has a secured covered self car park with in/out privileges for AUD 50 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Quest On William?

The closest beach to Quest On William is St Kilda Beach (6.2 km).

Is there a free airport shuttle available at Quest On William?

No, Quest On William does not offer an airport shuttle service.

What time are check-in & check-out at Quest On William?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Quest On William?

No, pets are not allowed.

Quest On William Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1145 reviews
Rating 8 - Good. 431 out of 1145 reviews
Rating 6 - Okay. 139 out of 1145 reviews
Rating 4 - Poor. 51 out of 1145 reviews
Rating 2 - Terrible. 27 out of 1145 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and very accommodating.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean, and staff were fantastic. Unfortunately there is a lot of street noise, although they do provide ear plugs for sleeping.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
3 bedroom unit was amazing value - nice layout, plenty of room, great facilities in the room & awesome view! We will be back!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great property middle of CBD walk to transport so very convenient easy to get around the room had a washer dryer etc and good size. Stayed here many times so it’s not luxurious but at the same time does a very respectable job and very functional.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Great location close to city centre and trams.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Neat and clean room. Great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great for a short stay.
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Liked: Communication
Service is good and people is so nice
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room is clean, staff are nice, goood stay
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Check-in, communication, listing accuracy
The apartment needs some modernisation in places. The lounge and carpets are quite worn. And the bed not very comfortable. The bathroom has been redone and the shower was terrific. For the price and location it was a good choice.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Staff were fantastic and location was perfect. That aside, the room
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, conveniently located. Staff were very helpful and friendly.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Wonderful staff and great location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities
Clean large room, comfortable beds.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Friendly staff.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
It was clean, conveniently situated near a tram stop on Bourke St, making it easy to get around the city. Parking was only a few spots and only small cars can fit. The alley way in and out is also narrow. Heating was panel heaters, which took a bit to work out, but worked ok. Bed was clean and comfortable, but for me the pillows could do with an upgrade. Water pressure was lovely, good shower experience.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, modern clean property
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Amenities
Friendly staff on arrival and check out. Clean and close to everything.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Amenities
Average hotel with good location
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay here, will be back again when in Melbourne.
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Car park pokey Room was great
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay as always!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, comfy bed, centrally located.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, communication
Staff were great. Parking was very tight and hard to get in and out. Location is excellent. Room Was ok but mattresses were (for us) uncomfortable. Room was clean.
Stayed 1 night in Feb 2026