4.3 out of 5

"Enjoyed our stay and will definitely return. Very helpful on reception and friendly. " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

At Quest On William you'll be within just a 10-minute stroll of popular attractions like Bourke Street Mall and SEA LIFE Melbourne. Highlights at this property include in-room kitchens, washers/dryers and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a living room, a dining area and a DVD player. A kitchen comes equipped with a fridge, a microwave and a hob, and room service is also available. A coffee/tea maker, a hairdryer and a phone are also available. Limited housekeeping is available.

This business-friendly apartment offers a fitness centre, concierge services and dry cleaning/laundry services. Plus you'll find luggage storage, a front desk safe and a lift. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District property include Melbourne Central and Queen Victoria Market.

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$127* Per night/room 25 Aug. - 26 Aug.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Three Bedroom Apartment

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Quest On William ratings based on 573 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest On William

Everyone (357) Couples (63) Family (147)
3 out of 5
No toiletries difficult to park car at front to unload

Posted by on 7 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Nicole

Dear Traveler, Thank you for staying with us here at Quest on William We apologise for the inconvenience of no toiletries, however you might have missed looking behind the mirrors in the bathroom. Thank you Quest on William

3 out of 5
Great location, close to footy grounds, rooms were good and clean but noisy property from trucks, roadworks etc, bed not comfortable

Posted by on 5 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Nicole

Dear Traveler, Thank you for staying with us here at Quest on William We appreciate your time giving us a feedback. We are fairly central and that is what makes us a good choice of apartment hotel! We hope to see you again Thank you Nicole Quest on William

5 out of 5
Spacious rooms, great location. Staff are always friendly.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

11 Aug. 2019 by Nicole

Dear Traveler, Thank you for your feedback We appreciate your 5 star review. We do take pride in our guest service as that is essential to making a guest feel welcome. We are indeed in a great location which we hope next time you visit Melbourne you can choose us again! Thanks Nicole Quest on William

3 out of 5
We had a very spacious 2 bedroom apartment. However it wasnt very toddler safe with the staircase and balustrade. The noise from the street was very loud. Bedding and pillows uncomfortable.

Posted by , from Victoria on 7 Jul. 2019

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Comment from Hotel Management

11 Aug. 2019 by Nicole

Dear Cre, Thank you for your review and thank you for staying with us! Quest on William offers spacious apartments, from Executive Studios to Three Bedrooms. It seems that you have booked the Executive Suite. To avoid disappointment in regards to safety cautions, please read the room description prior to booking. As we are in Melbourne CBD we unfortunately do not have control in street noise. I will look into the bedding and pillows being uncomfortable. Please email for further information in the room you stayed in questonwilliam@questapartments.com.au Thank you for staying with us Kind Regards, Nicole Quest on William

5 out of 5

Posted by on 30 May 2019

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5 out of 5

Posted by on 23 May 2019

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3 out of 5
customer service was pathetic. had to pay extra $40 for parking overnight which was not advertised. whn asked guy on the desk was rude and said had to pay otherwise park somewhere else. anyway paid extra money as no choice. paint smell cming from the lift lobby, though inside was ok but noise cming from the tramps all night. not a good place especially if staying with a family. price is not worth it . will not recommend to anyone for sure.

Posted by on 12 May 2019

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4 out of 5
Consistently well priced and reasonable option in Melbourne.

Posted by on 6 May 2019

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1 out of 5

Posted by on 16 Apr. 2019

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4 out of 5
Good overall Floor boards in kitchen area need a bit of fixing

Posted by on 14 Apr. 2019

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Property Features

Quest On William offers its guests a fitness centre, tour or ticket assistance, and concierge services. The business-friendly Quest On William also features dry cleaning/laundry services, room service (during limited hours), and a safe deposit box at the front desk. The front desk is open around the clock. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Melbourne apartment is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 14 levels
  • Built in 1997
  • Conference space
  • Dry cleaning
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (21.9 km / 13.6 mi)
  • Train station: Spencer Street Station (0.6 km / 0.4 mi)
  • Metro station: Flagstaff Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest On William offers 72 forms of air-conditioned accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. LCD televisions come with premium cable channels. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (weekdays only)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Sunday-Thursday: 7 AM-11 PM
  • Friday-Saturday: midnight-midnight

This property's front desk is open during the following times:

  • Sunday - Thursday: 7 AM - 11 PM
  • Friday - Saturday: midnight - midnight

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 10 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Late check-in fee (amount varies)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest William Serviced Apts
  • Quest William Serviced Apts Apartment
  • Quest William Serviced Apts Apartment Melbourne
  • Quest William Serviced Apts Melbourne
  • Quest William Apartment Melbourne
  • Quest William Apartment
  • Quest William Melbourne
  • Quest On William Melbourne
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.