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4.1 out of 5

"The room was small but manageable. The receptionist was very helpful and came to the room to make the spare bed, also was very polite and warm on chec ... " More

By a verified traveller on Sat 30 Nov 2019

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Hotel Description

At Quest Doncaster, you'll be 2.1 km (1.3 mi) from Doncaster Shopping Centre and 8.8 km (5.5 mi) from Heide Museum of Modern Art. Highlights at this aparthotel include in-room kitchenettes, free WiFi, and balconies.

You can enjoy a TV with cable channels, and each apartment features a sofa bed, a sitting area, and a private yard. A kitchenette comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Free local calls, a hair dryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and a free grocery shopping service. Other amenities include laundry facilities, concierge services, and limo/town car service. Each morning continental breakfast is available. There's also the convenience of an airport shuttle.

Places within a 30-minute drive of this 3.5-star Doncaster aparthotel include Melbourne Museum and Melbourne Cricket Ground.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$163* Per night/room 5 Dec. - 6 Dec.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

Quest Doncaster ratings based on 90 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Doncaster

Everyone (54) Couples (21) Family (14)
4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Kim

Thanks for your review. I am really pleased you enjoyed your stay at Quest Doncaster. Warm Regards, Kim Bates Franchisee

5 out of 5

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by Kim

Thanks for letting us know you enjoyed your stay. We look forward to welcoming you back to Quest Doncaster. Kind Regards,' Kim Bates Franchisee

4 out of 5
The room was small but manageable. The receptionist was very helpful and came to the room to make the spare bed, also was very polite and warm on check out.

Posted by , from Rushworth on 30 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Kim

Hi Stuart, Thank you for noticing the team members who assisted you. I am pleased that you enjoyed your stay - next time, I would recommend booking a one bedroom apartment if you are looking for a bit more room than the studio apartment has. We look forward to seeing you again at Quest Doncaster. Warm Regards, Kim Bates Franchusee

3 out of 5
It is an old motel that has been modelled as a quest. Guests were smoking and talking outside their rooms

Posted by on 20 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Kim

Thank you Traveler for your review. It is pleasing to hear that our guests were smoking outside and not in their rooms. Our beautiful garden area does encourage our guests to sit outside and enhoy the improving weather. Of course if any of the other guests were bothering you I am sure you would have mentioned this to our friendly team so that they could address any concerns. Our property has been a Quest for almost 20 years and we are looking forward to celebrating this anniversay in the near future. Thank you for staying with us and we look forward to seeing you again. Kind Regards, Kim Bates Franchisee

4 out of 5
Presentation of the motel. Easy parking Friendly straff

Posted by on 19 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Kim

Thanks Anonymous for letting us know you enjoyed your stay. We look forward to seeing you next time you are in the area. Best Regards, Kim Bates Franchisee

4 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Kim

Thank you for your review. I am so pleased you enjoyed your stay and we look forward to seeing you again. Warm Regards, Kim Bates Franchisee

4 out of 5

Posted by on 5 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Kim

Thank you for your lovely review. We look forward to seeing you again. Best Regards, Kim Bates Franchisee

4 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Kim

Thank you for your review. We look forward to seeing you next time you are in the area. Warm Regards, Kim Bates Franchisee

5 out of 5

Posted by on 31 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Jane

Dear Traveler, Thank you very much for your review. We look forward to welcoming you back when you are next in the area. Kind regards, Jane Crawford Guest Services Manager

5 out of 5

Posted by on 21 Mar. 2019

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Comment from Hotel Management

3 Apr. 2019 by Jane

Thank you for your rating. We look forward to welcoming you back to Quest Doncaster next time you are in the area. Kind regards, Jane Crawford Guest Services Manager

Property Features

WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this aparthotel measures 1033 square feet (96 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly Quest Doncaster. The aparthotel can provide concierge services and a complimentary grocery shopping service. Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 2 levels
  • 1033 sq ft of conference space
  • 96 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Quest Doncaster offers 35 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with single sofa beds. Televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Private balcony or patio
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk is open Monday to Friday from 7 AM - 11 PM, Saturday from 8 AM - 10 PM, and Sunday from 8 AM - 8 PM Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.50 and AUD 12.50 per person (approximately)
  • Airport shuttle fee: AUD 100.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: AUD 100.00 (roundtrip)
  • Rollaway bed fee: AUD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Doncaster Road
  • Quest Doncaster Road
  • Quest Doncaster Apartment
  • Quest Doncaster
  • Quest On Doncaster
  • Quest Doncaster Doncaster
  • Quest Doncaster Aparthotel
  • Quest Doncaster Aparthotel Doncaster
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.