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4.5 out of 5

"Great location and nice staff and clean room but the Glen Waverley building is starting to age. " More

By a verified traveller on Sat 10 Jul 2021

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Hotel Description

A luxury stay in Melbourne awaits you at Novotel Melbourne Glen Waverley. You'll be 1.1 km (0.7 mi) from The Glen Shopping Centre and 4.6 km (2.9 mi) from Monash University. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 200 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Free weekday newspapers, safes, and hair dryers are also available.

The restaurant, Urban Citizen Restaurant, is open for breakfast and dinner. Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning to-go breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 4.5-star Glen Waverley hotel include Forest Hill Chase Shopping Centre and Monash Medical Centre Clayton.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$190* Per night/room 31 Oct. - 1 Nov.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Melbourne Glen Waverley ratings based on 511 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Melbourne Glen Waverley

Everyone (235) Couples (139) Business (2) Family (129)
4 out of 5
Great location and nice staff and clean room but the Glen Waverley building is starting to age.

Posted by on 10 Jul. 2021

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4 out of 5

Posted by on 5 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by Sincerely, Joleen R Hurst General Manager

Dear Guest, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit. Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.

5 out of 5

Posted by on 30 Mar. 2021

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Comment from Hotel Management

10 Apr. 2021 by Novotel Melbourne Glen Waverley

Dear Guest, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit with us and it is wonderful to see such an encouraging score, this undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience.

5 out of 5
Great reception staff. Easy check in Very modern room Clean bathroom

Posted by , from Melbourne on 28 Jun. 2020

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Comment from Hotel Management

17 Jul. 2020 by Novotel Melbourne Glen Waverley

Hello Jamie, A big thank you for your review, it is wonderful to know our team looked after you well and we are all so glad you enjoyed your experience! We do hope to see you again in the future and thank you for your support during this unique time!

5 out of 5

Posted by on 27 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Peter

Hi Thank you so much for taking your time to rate us and we hope to see you again in the future. Kind Regards Peter Dias Front Office Manager

5 out of 5
Close to cinemas and many great restaurants with plenty of choices

Posted by on 15 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Peter

Hi Thank you for taking your time to share your experience and glad you enjoyed the facility and the surroundings, hope to see you again in the future. Kind Regards Peter Dias Front Office Manager

4 out of 5

Posted by on 27 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Peter

Hi Thank for taking your time to rate us and we hope to see you again in the future. Kind Regards Peter Dias Front Office Manager

4 out of 5
The room & facilities were all very well presented and comfortable. The buffet breakfast was very nice and offered plenty of options.

Posted by on 23 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by Peter

Hi Thank you for taking your time to share your experience and glad to know that you enjoyed the stay with us. We will definitely share your kind words with our staff and hope to see you again in the future. Kind Regards Peter Dias Front Office Manager

5 out of 5
I like the cleanliness.and the bed.staff were very friendly.could able to check in earlier.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Peter

Hi Thank you for taking your time to share your experience and we are glad to hear how much enjoyed the stay with us. We are looking forward to have you with us again in the future. Kind Regards Peter Dias Front Office Manager

4 out of 5
Neat and clean room Nice staffs Parking fee is ihigher for a night Room view was not great Far away from city

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Peter

Hi Raja Thank you for taking your time to share your experience in regards to your recent stay and we are glad that you enjoyed the service and the facility. Unfortunately due limited space in our car park we charge all our guest a fee for the service provided but you can find complimentary street parking around the hotel on certain time limits and if you wish to park outside next time please approach one of our friendly front office staff who will be more than happy to direct you. Thank you again for your time Raja and we hope to see you again in the future. Kind Regards Peter Dias Front Office Manager

About the Novotel Melbourne Glen Waverley

Location 285 Springvale Road, Glen Waverley, VIC 3150

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Melbourne Glen Waverley offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. The luxury Novotel Melbourne Glen Waverley also features multilingual staff, coffee/tea in a common area, and concierge services. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 200 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Glen Waverley Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Melbourne Glen Waverley offers 200 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:00 AM.

Urban Citizen Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • No rollaway/extra beds available
  • One child stays free
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: AUD 25 per person (approximately)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glen Waverley Novotel
  • Novotel Glen Waverley
  • Novotel Glen Waverley Melbourne
  • Novotel Melbourne Glen Waverley
  • Novotel Melbourne Hotel Glen Waverley
  • Accor Glen Waverley
  • Novotel Glen Waverley Greater Melbourne
  • Novotel Glen Waverley Hotel Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley Glen Waverley
  • Novotel Melbourne Glen Waverley Hotel Glen Waverley

You should know

  • One child 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.