Standard Room
Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154 per night
ADVERTISING SPONSORED LISTING
Novotel Melbourne Glen Waverley
285 Springvale Road,
Glen Waverley,
1800 796 370
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Novotel Melbourne Glen Waverley
4.5 out of 5.0
"Very central for what we needed. Great for local restaurants. " More
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Hotel Description
All 200 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Free weekday newspapers, safes, and hairdryers are also available.
The restaurant, Infusion Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available. There's also self parking, along with the convenience of car rentals on site.
Places within a 15-minute drive of this 4.5-star Glen Waverley hotel include Forest Hill Chase Shopping Centre and Monash Medical Centre Clayton.
Novotel Melbourne Glen Waverley ratings based on 493 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Novotel Melbourne Glen Waverley
The style and cleanliness of the room was beautiful. Everything we needed was in hand.
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Comment from Hotel Management
17 Mar. 2019 by Peter
Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager
Breakfast. Reception, Room were fantastic. Best experience
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Comment from Hotel Management
10 Mar. 2019 by Peter
Hi Thank you for taking your time to share your experience and we are glad to hear that you enjoyed the stay at Novotel Glen Waverley. Hope to see you again next time. Regards Peter Dias
Walking distance to station, restaurants and shopping centre
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Comment from Hotel Management
24 Feb. 2019 by Peter
Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager
Everyone lovely 😊 a great place to stay!
Close to restaurants, cinemas and lots of fun for the kids!
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Comment from Hotel Management
14 Jan. 2019 by Novotel Melbourne Glen Waverley
Hello Anonymous Thanks for the review, it is wonderful to know you enjoyed your visit! With mention to our friendly team and convenient location, I shall pass the positive feedback forward as I find it great motivation for the team! We look forward to seeing you again soon, until then have a wonderful 2019! Kind Regards, Novotel Melbourne Glen Waverley
Convenient location and close to all social amenities
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Comment from Hotel Management
8 Jan. 2019 by Peter
Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager
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Comment from Hotel Management
7 Jan. 2019 by Peter
Hi Thank you for taking your time to rate us. Regards Peter Dias Front Office Manager
Great location with lots of great asian/western food near bye
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Comment from Hotel Management
8 Jan. 2019 by Peter
Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager
Very conveniently located.
I should have negotiated a better deal.
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Comment from Hotel Management
8 Jan. 2019 by Peter
Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager
I thought the rooms were a bit tired, well due for a renovation. 4 star?and only water in the room.
Bathroom was really tired with rear of door swollen at bottom, and having to stand in a narrow bah under a low shower head is not great. Shower controls under the shower head with no side of bath access due to fixed glass screen on edge of bath - all this and $289. I could have stayed at Crown Towers which is 5 star+ for $299. Staff were friendly. carpark did not have enough height for my landcruiser.
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Comment from Hotel Management
7 Dec. 2018 by Chrissy
Hi Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your time and we hope that you will give us the opportunity to better serve you in the near future. Regards Chrissy Rumpf Operations Manager
Unfortunately we have more bad things to say about this Hotel than good:
- our first morning breakfast was disappointing because there was nowhere to sit as all the tables were full of dirty dishes from previous guests. We had to ask the staff to clear the table in order to sit down. Then she returned (not immediately either) to clean it with a table napkin and I had to ask her to clean it properly.
- our second days breakfast wasn’t much better as the breakfast pastries were stale.
- the high chairs were very dirty and the crumbs my son left on the first day were still there the second day.
- the room keys constantly stopped working and we were locked out of our room numerous times.
I have no idea what the gym and pool was like because our key never let us in. Our also never worked to enter or exit the car park.
- the design of the driveway and car park entrance is terrible. The driveway was always blocked by cars and large vans which made getting in and out very frustrating.
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Comment from Hotel Management
27 Nov. 2018 by Chrissy
Hi Mellie Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations, especially at breakfast; please allow me to express my sincerest apologies. We have notified relevant departments to follow up on those areas you mentioned and thank you for sharing. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Chrissy Rumpf Operations Manager
About the Novotel Melbourne Glen Waverley
Location 285 Springvale Road, Glen Waverley, VIC 3150Property Features
Novotel Melbourne Glen Waverley offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. The luxury Novotel Melbourne Glen Waverley also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Glen Waverley hotel.
- 200 guestrooms or units
- 6 levels
- 242 sq. m of conference space
- Dining venue
- Bar or lounge
- Business facilities
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Concierge
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Bellhop
- Lift
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Indoor pool
- Free WiFi
- Laundry facilities
- Refrigerator
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Parking
Self parking (surcharge)
Transport
- Airport: Melbourne, VIC (MEL-Tullamarine) (51.2 km / 31.8 mi)
- Metro station: Glen Waverley Station (0.4 km / 0.2 mi)
- Parking: Self parking available for a surcharge
Room Amenities
Novotel Melbourne Glen Waverley offers 200 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Fridge
- Coffee maker
- Luxury bedding
- Shower and tub combination
- Housekeeping (daily)
- Weekday newspapers (free)
- Hairdryer
- Laptop safe
- Toiletries (free)
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests can enjoy buffet breakfast for a fee.
Infusion Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
Hotel Policies
Check-in
- Check-in time starts at 2 PM
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cots (infant beds) available
- 24-hour check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: AUD 33 per person (approximately)
- Self-parking fee: AUD 25 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Novotel Melbourne Glen Waverley Hotel
- Novotel Melbourne Glen Waverley
- Accor Glen Waverley
- Glen Waverley Novotel
- Novotel Glen Waverley Greater Melbourne
- Novotel Glen Waverley Hotel Glen Waverley
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.
