4.5 out of 5

"Very central for what we needed. Great for local restaurants. " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Glen Waverley awaits you at Novotel Melbourne Glen Waverley. You'll be 0.8 km (0.5 mi) from The Glen Shopping Centre and 6 km (3.7 mi) from Monash University. Highlights at this hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 200 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Fridges and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. Free weekday newspapers, safes, and hairdryers are also available.

The restaurant, Infusion Restaurant, is open for breakfast, lunch, and dinner. Enjoy the fitness centre and sauna. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available. There's also self parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Glen Waverley hotel include Forest Hill Chase Shopping Centre and Monash Medical Centre Clayton.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$154 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Melbourne Glen Waverley ratings based on 493 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Melbourne Glen Waverley

Everyone (227) Couples (138) Business (2) Family (125)
5 out of 5
The style and cleanliness of the room was beautiful. Everything we needed was in hand.

Posted by on 17 Mar. 2019

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Comment from Hotel Management

17 Mar. 2019 by Peter

Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager

5 out of 5
Breakfast. Reception, Room were fantastic. Best experience

Posted by on 8 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by Peter

Hi Thank you for taking your time to share your experience and we are glad to hear that you enjoyed the stay at Novotel Glen Waverley. Hope to see you again next time. Regards Peter Dias

5 out of 5
Walking distance to station, restaurants and shopping centre

Posted by on 23 Feb. 2019

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Comment from Hotel Management

24 Feb. 2019 by Peter

Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager

5 out of 5
Everyone lovely 😊 a great place to stay! Close to restaurants, cinemas and lots of fun for the kids!

Posted by on 12 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Novotel Melbourne Glen Waverley

Hello Anonymous Thanks for the review, it is wonderful to know you enjoyed your visit! With mention to our friendly team and convenient location, I shall pass the positive feedback forward as I find it great motivation for the team! We look forward to seeing you again soon, until then have a wonderful 2019! Kind Regards, Novotel Melbourne Glen Waverley

3 out of 5
Convenient location and close to all social amenities

Posted by on 8 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Peter

Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager

3 out of 5

Posted by on 4 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Peter

Hi Thank you for taking your time to rate us. Regards Peter Dias Front Office Manager

5 out of 5
Great location with lots of great asian/western food near bye

Posted by on 4 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Peter

Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager

3 out of 5
Very conveniently located. I should have negotiated a better deal.

Posted by on 27 Dec. 2018

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Comment from Hotel Management

8 Jan. 2019 by Peter

Hi Thank you for taking your time to share your experience and we hope to see you again next time. Regards Peter Dias Front Office Manager

4 out of 5
I thought the rooms were a bit tired, well due for a renovation. 4 star?and only water in the room. Bathroom was really tired with rear of door swollen at bottom, and having to stand in a narrow bah under a low shower head is not great. Shower controls under the shower head with no side of bath access due to fixed glass screen on edge of bath - all this and $289. I could have stayed at Crown Towers which is 5 star+ for $299. Staff were friendly. carpark did not have enough height for my landcruiser.

Posted by on 6 Dec. 2018

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Comment from Hotel Management

7 Dec. 2018 by Chrissy

Hi Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your time and we hope that you will give us the opportunity to better serve you in the near future. Regards Chrissy Rumpf Operations Manager

3 out of 5
Unfortunately we have more bad things to say about this Hotel than good: - our first morning breakfast was disappointing because there was nowhere to sit as all the tables were full of dirty dishes from previous guests. We had to ask the staff to clear the table in order to sit down. Then she returned (not immediately either) to clean it with a table napkin and I had to ask her to clean it properly. - our second days breakfast wasn’t much better as the breakfast pastries were stale. - the high chairs were very dirty and the crumbs my son left on the first day were still there the second day. - the room keys constantly stopped working and we were locked out of our room numerous times. I have no idea what the gym and pool was like because our key never let us in. Our also never worked to enter or exit the car park. - the design of the driveway and car park entrance is terrible. The driveway was always blocked by cars and large vans which made getting in and out very frustrating.

Posted by , from Queensland on 26 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Chrissy

Hi Mellie Thank you for taking the time to tell us about your experience at the Novotel Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations, especially at breakfast; please allow me to express my sincerest apologies. We have notified relevant departments to follow up on those areas you mentioned and thank you for sharing. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Chrissy Rumpf Operations Manager

About the Novotel Melbourne Glen Waverley

Location 285 Springvale Road, Glen Waverley, VIC 3150

Property Features

Novotel Melbourne Glen Waverley offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. The luxury Novotel Melbourne Glen Waverley also features multilingual staff, coffee/tea in common area, and concierge services. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Glen Waverley hotel.

  • 200 guestrooms or units
  • 6 levels
  • 242 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (51.2 km / 31.8 mi)
  • Metro station: Glen Waverley Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Melbourne Glen Waverley offers 200 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Infusion Restaurant – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 33 per person (approximately)
  • Self-parking fee: AUD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Melbourne Glen Waverley Hotel
  • Novotel Melbourne Glen Waverley
  • Accor Glen Waverley
  • Glen Waverley Novotel
  • Novotel Glen Waverley Greater Melbourne
  • Novotel Glen Waverley Hotel Glen Waverley

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.