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3.5 out of 5

"Newly renovated, poor internet and staff that did not know how to check me in " More

By a verified traveller on Wed 26 Feb 2020

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Hotel Description

At Nightcap at Excelsior Hotel, you'll be 11.6 km (7.2 mi) from Austin Hospital and 14.2 km (8.8 mi) from Melbourne Museum. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy TVs, coffee/tea makers, and free bottled water, featured in all 16 rooms. Nice touches include rainfall showerheads and free toiletries. Refrigerators, irons/ironing boards, and desks are also available.

The bistro, Bistro, serves local cuisine and is open for lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas, a game room, and a terrace.

Attractions within a 15-minute drive of this 3.5-star Thomastown hotel include Comedy Theatre and Royal Exhibition Building.

Studio Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$97* Per night/room 4 Nov. - 5 Nov.

One Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Double & Extra Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Nightcap at Excelsior Hotel ratings based on 12 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Nightcap at Excelsior Hotel

Everyone (5) Couples (3) Family (3)
4 out of 5

Posted by on 29 Feb. 2020

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4 out of 5
Newly renovated, poor internet and staff that did not know how to check me in

Posted by , from Melbourne on 26 Feb. 2020

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5 out of 5
The room was very good but could be improved by the inclusion of a microwave.

Posted by on 8 Jan. 2020

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4 out of 5
Very friendly staff. Convenient and location and great coffee

Posted by on 1 Dec. 2019

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1 out of 5
Blood on Sheets and Pillows. Sheets and Pillows not clean

Posted by , from Brisbane on 28 Nov. 2019

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5 out of 5

Posted by on 11 Nov. 2019

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3 out of 5
Comfortable beds, new clean rooms, no hair dryer, hard to find where to check in, took over 10 minutes to check in, even though I paid via Wotif for booking, no info on room services, wifi or dining facilities. Very frustrating walking to try and to find staff to get a hairdryer in morning! No phone numbers in rooms fo talk to staff while in your room. Very frustrating experience and sad because location, rooms and dining facilities were very good.

Posted by on 29 Sep. 2019

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4 out of 5
Everything was excellent except the shower! Halfway through showering the cold water pressure dropped significantly and scalding hot water burned me. Not good!

Posted by on 19 Sep. 2019

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5 out of 5

Posted by on 11 Sep. 2019

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5 out of 5
Clean. Easily accessible location. Very friendly staff. Convenient dining. Quiet.

Posted by , from Country Australia on 11 Aug. 2019

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About the Nightcap at Excelsior Hotel

Location 82 Mahoneys Rd, Thomastown, VIC 3074

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/game room, and express check-out are also featured at the business-friendly Nightcap at Excelsior Hotel. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Tullamarine Airport (MEL) (17.4 km / 10.8 mi)

Room Amenities

Nightcap at Excelsior Hotel offers 16 accommodations with complimentary bottled water and irons/ironing boards. This Melbourne hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is provided daily. Renovation of all guestrooms was completed in June 2019.

  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Bistro - This bistro specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Excelsior Hotel Thomastown
  • Excelsior Thomastown
  • Nightcap At Excelsior
  • Nightcap at Excelsior Hotel Hotel
  • Nightcap at Excelsior Hotel Thomastown
  • Nightcap at Excelsior Hotel Hotel Thomastown
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.