4.5 out of 5

"Nice staff , you must remember to get your breakfast deal as it was lovely. Happy hour at the bar is in a nice out look , over looking treasury garde ... " More

By a verified traveller on Sat 01 Sep 2018

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Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$119 per night

Privilege, Room, Balcony, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure Melbourne Treasury Gardens ratings based on 1,020 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Melbourne Treasury Gardens

Everyone (598) Couples (310) Business (3) Family (108)
4 out of 5
Nice and tidy with lovely surroundings and convenient to all the city has to offer.

Posted by on 13 Jan 2019

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4 out of 5
Great location friendly staff and value for money. Parking expenses should be known on website .

Posted by on 10 Jan 2019

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4 out of 5
Great location for access to cafes, parks and the sporting stadiums

Posted by on 8 Jan 2019

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5 out of 5
* Comfortable beds!! Such a rarity for a hotel. * Plenty of pillows - essential for a heavily pregnant lady!! * Great range of complimentary drink options - my daughter was very happy to have hot chocolate, her father was happy with the coffee and tea options. * Fantastic buffet breakfast!! * Gorgeous view

Posted by on 3 Jan 2019

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Comment from Hotel Management

6 Jan 2019 by Andrew Dvash

Dear Anonymous, Thank you kindly for taking the time to reach out with positive feedback from your recent experience at Mercure Melbourne Treasury Gardens. We strive to provide a superior level of service to each and every one of our guests and I am pleased that you enjoyed your stay. Kind regards, Mr Andrew Dvash General Manager

5 out of 5

Posted by on 3 Jan 2019

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Comment from Hotel Management

6 Jan 2019 by Andrew Dvash

Dear Anonymous, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

4 out of 5
Nice to have a place to just relax and enjoy celebrating the new year

Posted by on 2 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Andrew Dvash

Dear T, Thank you for taking the time to review your recent stay at Mercure Melbourne Treasury Gardens. I am so pleased to hear that you enjoyed celebrating the start of 2019 here at the hotel! It is always a pleasure to receive positive feedback from our guests and we look forward to welcoming you back again soon. Kind regards, Mr Andrew Dvash General Manager

5 out of 5

Posted by on 2 Jan 2019

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Comment from Hotel Management

2 Jan 2019 by Andrew Dvash

Dear Anonymous, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

5 out of 5
Great facility close to all main eventsmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Posted by on 31 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Andrew Dvash

Dear Anonymous, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

4 out of 5
It was in a convenient spot for us and the facilities were fine. Hotel parking is off site at a commercial carpark. We paid for the parking at the reception desk when checking out. On driving out of the carpark, the ticket was not acknowledged and we needed to pay again. We had to go back to the hotel to rectify the double charge. A glitch in the system.

Posted by on 16 Dec 2018

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Comment from Hotel Management

17 Dec 2018 by Andrew

Dear Emi, Thank you for taking the time to review your stay at Mercure Melbourne Treasury Gardens. I am very pleased to hear that you enjoyed your stay overall and look forward to welcoming you back again in the future. Kind regards, Mr Andrew Dvash General Manager

4 out of 5
Staff are wonderful and friendly, In our room the bed head had splashes of brown stuff on it maybe sauce or blood wasn't sure. Other then that we enjoyed our stay

Posted by on 12 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Andrew

Dear Sir/Madam, Thank you kindly for taking the time to reach out with positive feedback from your recent experience at Mercure Melbourne Treasury Gardens. We strive to provide a superior level of service to each and every one of our guests and I am pleased that you enjoyed your stay. Kind regards, Mr Andrew Dvash General Manager

About the Mercure Melbourne Treasury Gardens

Location 13 Spring Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3660 square feet (340 square metres) and includes conference centres. A round-trip airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the family-friendly Mercure Melbourne Treasury Gardens. Parking is available for a fee. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 164 guestrooms or units
  • 11 levels
  • 3660 sq ft of conference space
  • 340 sq. m of conference space
  • Built in 1968
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.5 km / 15.2 mi)
  • Train station: Flinders Street Station (0.9 km / 0.6 mi)
  • Metro station: Parliament Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Melbourne Treasury Gardens offers 164 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Hop Sing Bar & Food – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 24 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 18 per person (one-way)
  • Self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 45.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Melbourne Treasury Gardens Hotel
  • Mercure Treasury Gardens Hotel
  • Mercure Melbourne Treasury Gardens
  • Mercure Treasury Gardens
  • Accor Melbourne Spring Street
  • Mercure Melbourne Treasury Gardens Hotel Melbourne

You should know

  • Mercure Melbourne Treasury Gardens offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.