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4.4 out of 5

"Great location, a bit noisy, blinds need a clean. Facilities were great. " More

By a verified traveller on Thu 05 Mar 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at City Tempo - SouthbankOne. Within just a 10-minute stroll, you'll find Eureka Skydeck 88 and Crown Casino and Entertainment Complex. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy an LCD TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A dining area, a DVD player, and a coffee/tea maker are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and barbecue grills. Added amenities include laundry facilities, express check-out, and a grocery/convenience store. There's also self parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 3-star Melbourne Central Business District aparthotel include SEA LIFE Melbourne and Royal Botanic Gardens.

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Two Bedroom Apartment - Twin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Three Bedroom Apartment

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Executive Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Apartment - Twin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City Tempo - SouthbankOne ratings based on 286 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Tempo - SouthbankOne

Everyone (166) Couples (56) Family (59)
5 out of 5

Posted by on 21 Mar. 2020

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4 out of 5
Great location, a bit noisy, blinds need a clean. Facilities were great.

Posted by on 5 Mar. 2020

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5 out of 5

Posted by on 20 Feb. 2020

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4 out of 5
Overall, we enjoyed a pleasant stay. Convenient location, functional room. A little overpriced. Not made aware beforehand that reception was offsite - caught me off guard. Air-Conditioning didn't work on arrival (due to remote batteries), but it was fixed promptly.

Posted by on 19 Feb. 2020

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2 out of 5
Shower and fridge was broken. Had to wait an hour for maintenance and couldnt fix the problem. Then was told maintenance would be back in the morning between 8-10am. Waited around and never turned up.

Posted by , from Hobart on 16 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by marcus

Dear Aaron, Thank you for sharing your experience following your recent stay with us at Southbank One. We truly value the feedback, it helps us make necessary improvements to your guest experience. I am disappointed to read that your apartment did not meet your expectations, and for this I would like to apologise. I would like to apologise that our maintenance department were unable to fix the shower and fridge, more so I would like to sincerely apologise that the issue was not rectified on the following days for you. I will follow this up with our team to ensure these instances do not occur again. Thank you once again for taking the time to provide your feedback and we hope to have the opportunity to welcome you back to Melbourne Short Stay Apartments in the future. Warm regards, Marcus M Area Operations Manager-Southbank

4 out of 5
Location Close to everything and size of apartment (largish)

Posted by on 11 Dec. 2019

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4 out of 5
Good location, has everything you need. Good value for money!

Posted by on 25 Nov. 2019

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5 out of 5
Loved the location. The apartment was clean and secure, and the three bedrooms allowed for three generations to stay together.

Posted by on 18 Nov. 2019

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5 out of 5
The property is in excellent condition, well maintained and in a great location.

Posted by on 14 Nov. 2019

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4 out of 5
Great location and good price. Apartment interior was no longer feeling new. Kitchen equipment is adequate but basic.

Posted by on 4 Nov. 2019

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About the City Tempo - SouthbankOne

Location 180 City Road, Southbank, VIC 3006

Property Features

City Tempo - SouthbankOne offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the luxury City Tempo - SouthbankOne. For a fee, parking is available. This 3-star Melbourne aparthotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 35 levels
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (1.5 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

City Tempo - SouthbankOne offers 50 accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 9:00 PM. The check-in location differs from the property location. To check in, go to Key collection on 187 City Road. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a credit card authorization of AUD 100 at check-in for all bookings except for 3 bedroom apartment bookings where a AUD 500 authorization will apply.

The front desk at this property is open daily from 7 AM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Key collection on 187 City Road.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 18.50 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Private entrance
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 18.50 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Short Stay Apartment SouthbankOne
  • Melbourne Short Stay SouthbankOne
  • Melbourne Short Stay Apartment
  • Melbourne Short Stay
  • Melbourne Short Stay Apartments SouthbankOne Apartment
  • Melbourne Short Stay Apartments Apartment
  • Melbourne Short Stay Apartments SouthbankOne
  • Melbourne Short Stay Apartments
  • Melbourne Short Stay Apartment at SouthbankOne
  • Melbourne Short Stay s
  • City Tempo Southbankone
  • City Tempo - SouthbankOne Southbank
  • City Tempo - SouthbankOne Aparthotel
  • City Tempo - SouthbankOne Aparthotel Southbank
  • Melbourne Short Stay Apartments at SouthbankOne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.