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Aparthotel

Shadow Play by Peppers

Property class: 4.5

Photo gallery for Shadow Play by Peppers

Desk, laptop workspace, soundproofing, iron/ironing board
Outdoor pool, pool loungers
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is AU$197
includes taxes & fees
30 Apr - 1 May

Explore the area

View map
308 – 320 City Road, Southbank, VIC, 3006
  • Place, Melbourne Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Place, Collins Street
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

Apartment, 2 Bedrooms, 2 Bathrooms

Apartment, 2 Bedrooms, 2 Bathrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner

Deluxe Room, 2 Bedrooms, Corner

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 2 Single Beds

View all photos for Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment)

Penthouse, 3 Bedrooms (Apartment)

  • Sleeps 6
  • 3 Queen Beds OR 2 Queen Beds and 4 Single Beds

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Shadow Play by Peppers. Within just a 10-minute stroll, you'll find Crown Casino and Melbourne Convention and Exhibition Centre. Highlights at this aparthotel include a restaurant, an outdoor swimming pool and in-room kitchens. .Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include a pillow menu, a rainfall showerhead and bathrobes. A living room, a dining area and an espresso maker are also available. Housekeeping is available once per stay. .For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym, sauna and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Southbank aparthotel include South Melbourne Market and Collins Street.
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What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 5 min walk - 0.5 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km
  • Collins Street - 12 min walk - 1.0 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne, VIC (MEB-Essendon) - 24 min drive

Restaurants

  • ‪Velvet Bar - ‬6 min walk
  • ‪Baci - ‬6 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪O3 - ‬6 min walk
  • ‪KFC - ‬4 min walk

About this property

Shadow Play by Peppers

Shadow Play by Peppers offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 0 square feet (0 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Shadow Play by Peppers. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne aparthotel is smoke free.

  • 75 guestrooms or units
  • Conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Shadow Play by Peppers offers 75 air-conditioned accommodations with washers/dryers and espresso makers. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided once per stay.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 32 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Dining table
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library
  • Pay films

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping available once per stay
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near an outlet shopping centre

Things to do

  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 75 units
  • Banquet hall
  • Soundproofing
  • Vegetarian dining options

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Return the keys
Room Keys provided must be returned to Reception on Check-out. Lost key Fees apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 32 for adults and from AUD 15 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shadow Play Peppers Aparthotel Southbank
Shadow Play Peppers Aparthotel
Shadow Play Peppers Southbank
Shadow Play Peppers
Shadow Play by Peppers Southbank
Shadow Play by Peppers Aparthotel
Shadow Play by Peppers Aparthotel Southbank

Frequently asked questions

What is the cancellation policy at Shadow Play by Peppers?

Shadow Play by Peppers offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shadow Play by Peppers?

As of 23 Apr 2026, prices found for a 1-night stay for 2 adults at Shadow Play by Peppers on 30 Apr 2026 start from AU$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shadow Play by Peppers?

Yep, Shadow Play by Peppers has secured valet parking with in/out privileges for AUD 60 per day. Onsite parking is limited.

Are there any beaches close to Shadow Play by Peppers?

The closest beach to Shadow Play by Peppers is St Kilda Beach (4.9 km).

Does Shadow Play by Peppers have a pool?

Shadow Play by Peppers has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Shadow Play by Peppers?

This property features an outdoor pool, as well as an espresso maker and a living room.

What makes Shadow Play by Peppers a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Shadow Play by Peppers.

Is Shadow Play by Peppers family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Shadow Play by Peppers is a hit with families.

Does Shadow Play by Peppers serve breakfast?

Sure does, buffet breakfast is on offer on weekdays between 7:00 AM and 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Shadow Play by Peppers?

No, Shadow Play by Peppers does not offer an airport shuttle service.

Is there a bar or restaurant at Shadow Play by Peppers?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shadow Play by Peppers?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Shadow Play by Peppers?

No, only service animals are allowed.

Shadow Play by Peppers Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 269 reviews
Rating 8 - Good. 74 out of 269 reviews
Rating 6 - Okay. 28 out of 269 reviews
Rating 4 - Poor. 11 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness
Pillows and bed were very uncomfortable, very disappointing for the price, would not stay again
Stayed 2 nights in Apr 2026

10/10 Excellent

Simone

Romm was clean,
Stayed 1 night in Jan 2026

6/10 Okay

Mrs Rovsen

Travelled with family
Liked: Cleanliness
The room was nice and clean. However, the hotel wasn't up to standards in certain areas. We ordered room service one time and in their menu, no allergen info was provided. As a vegan I put a note in our order for the bread and chips we ordered. Asked for tomato sauce for instance mentioning I'm vegan. They sent a mayonnaise and the bread was cooked in animal fat. Mind you our room service came over and hour later. None of this info was mentioned in the menu and my note was disregarded. Breakfast, I asked for margarine for our 5 day stay and I was only offered a free coffee for the inconvenience but they didn't provide any margarine nor vegan friendly options for breakfast. Luggage storage was another issue. On our arrival we left our luggage until check in time but the whole time luggage was kept behind the counter with an easy access to anyone who walks in. Breakfast staff need more training in providing clean tables in timely manner. It would be more efficient once they clear a table they wipe straight after. Couple of days we had to wait for them to come and clean after we asked. And they seemed to show no urgency. We also understand they try to create an ambiance with their lights but the foyer and breakfast room lacking of light is a real issue. It's nice to have a pool on a hot day but not enough space for more than 2,3 people in it. May be combine the BBQ area for a bigger pool and seating space?
Stayed 5 nights in Jan 2026

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Staff were very helpful and friendly . Location is great. Close to the casino, Melbourne CBD, DFO, Tram to the city and St. Kilda. Easy walk to all the restaurants on Southbank. Only disappointment was the size of the pool. Overall our stay was really enjoyable
Stayed 4 nights in Jan 2026

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Dec 2025

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Friendly staff. Good value buffet breakfast
Stayed 5 nights in Dec 2025

10/10 Excellent

Caleb

Stayed 3 nights in Dec 2025

8/10 Good

Jade, Corryong

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was spotless and had great service. The shower going hot and cold is a real issue, especially with kids. This is the only complaint about our stay, everything else such as location, layout and accessibility with a pram was fabulous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Terree

Travelled with group
Liked: Cleanliness, room comfort
Great location , amazing lady on the desk , very helpful
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharee

Travelled with group
Liked: Cleanliness, amenities
Wall lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

DEBRA

Liked: Cleanliness, property conditions & facilities
Staff helpful & room clean Upgraded
Stayed 2 nights in Oct 2025

6/10 Okay

Dean

Business traveller
Liked: Cleanliness, room comfort
Note that reception is NOT 24 hours as stated on Hotels.com
Stayed 1 night in Oct 2025

8/10 Good

TONY

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, room comfort
Staff very friendly & helpful. A few more standard tea-bags would have been appreciated, instead of all the herbal ones. Very comfortable stay.
Stayed 3 nights in Sep 2025

8/10 Good

MISS G N

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, great breakfast. Room was perfect along with the amenities.
Stayed 5 nights in Aug 2025

10/10 Excellent

Adesoji

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Bill

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Price, room was always cold, Water was cold. In house restaurant had very poor choice. In general, very poor hotel for price, certainly woundnt stay again
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

A pleasant stay

Good location, apartment for a family was on the small side but we managed ok. Hot water system was impossible to regulate, other than that it was a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort

Couples weekend away

Fantastic accommodation convenient location and easy to get around
Stayed 2 nights in May 2025

10/10 Excellent

Rp

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant Hotel. Centrally located. I'm so happy with the services that Ashleigh provided me as my flight was late, accommodated me with check out & gave me access to the library to complete my work. She is an absolute asset to you! Thanks Ash! Will definitely see your Hotel again.
Stayed 2 nights in Jun 2025

8/10 Good

InSquare FIT

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Surprisingly disappointing

I was excited to be staying at Peppers for a weekend. Things started poorly as at check in they couldn’t take a digital card - surprising in 2025. Then they informed us that room cards are 20 dollars if lost - a lot for a piece of cardboard … ok but not what any other hotel does. Then they gave us our room (see pic). A “deluxe” room with not a foot clearance around the queen bed - not enough room for a suitcase. Personally, I find this deceptive conduct when you compare it to the deluxe room pictures on their ads. Bait and switch. Fortunately we were looking forward to the hot pool in the building which is the number 1 reason we booked the room. It was ‘Closed for maintenance’ and they were not fixing it on a weekend … better to inconvenience guests than spend a little extra to do maintenance on a weekend I guess. Overall the experience was unnecessarily disappointing and I would certainly stay at other places that offer more for the same price.
Stayed 2 nights in Jun 2025