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4.7 out of 5

"Booked last minute and was very impressed with the room and cleanliness " More

By a verified traveller on Sat 15 May 2021

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Shadow Play by Peppers. Within just a 10-minute stroll, you'll find popular attractions like Yarra Riverfront and Crown Casino and Entertainment Complex. Highlights at this aparthotel include a restaurant, an outdoor swimming pool, and in-room kitchens.

You can enjoy a flat-screen TV with cable channels, and each apartment features a washer/dryer, free WiFi, and free wired Internet. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a pillow menu, a rainfall showerhead, and bathrobes. A living room, a dining area, and 24-hour room service are also available.

For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the fitness center, spa tub, and sauna. Added amenities include free WiFi in public areas and a coffee shop/café. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$210* Per night/room 27 May - 28 May

Two Bedroom Two Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Corner Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Shadow Play by Peppers ratings based on 43 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shadow Play by Peppers

Everyone (20) Couples (8) Family (8)
5 out of 5
Booked last minute and was very impressed with the room and cleanliness

Posted by on 15 May 2021

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Comment from Hotel Management

15 May 2021 by Shadow Play

Thank you!

4 out of 5
New and modern but there were some small.issues with cleanliness.

Posted by on 13 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Shadow Play Recepetion

Thank you for taking the time to share your feedback. I appreciate the comments about the cleanliness, I have noted this feedback down for review. I hope to welcome you back to our hotel very soon! Kind regards,

3 out of 5

Posted by on 12 Apr. 2021

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Comment from Hotel Management

23 Apr. 2021 by Res

Thank you.

5 out of 5
Don't get breakfast! The hotel is fantastic but is let down by the restaurant. So many customers walked out. 35mins to get an OJ. 40mins to get 2 coffees (one was to be in a mug & arrived in a take away container). Food came out an hour later...cold, burnt toast & missing most of my order. We were told by the hotel that they were not connected to the restaurant.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

15 Apr. 2021 by Shadow Play Reservations

Thank you for taking the time to share your feedback. I appreciate the comments about the restaurant, I have noted this feedback down for review. I hope to welcome you back to our hotel very soon!

4 out of 5

Posted by on 28 Mar. 2021

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Comment from Hotel Management

15 Apr. 2021 by Shadow Play Reservations

I would like to thank you for taking the time to provide such wonderful feedback and I hope to welcome you back to Shadow Play by Peppers soon!

5 out of 5
Loved every bit of it, nice and clean, comfortable, modern. And nice extra little touches to make our stay great!

Posted by on 16 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by Matt

Thank you so much for the great review! Hopefully we will welcome you back again soon

5 out of 5

Posted by on 13 Feb. 2021

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Comment from Hotel Management

23 Mar. 2021 by Matt

Thank you so much for the great review! Hopefully we will welcome you back again soon

5 out of 5
Lovely modern apartments with floor to ceiling windows and great city views. Excellent location and a la carte breakfast included. Would definitely stay here again!

Posted by on 4 Feb. 2021

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Comment from Hotel Management

23 Mar. 2021 by Matt

Thank you so much for the great review! Hopefully we will welcome you back again soon

5 out of 5
Excellent location - great clean rooms - great place to stay

Posted by on 24 Jan. 2021

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Comment from Hotel Management

23 Mar. 2021 by Matt

Thank you so much for the great review! Hopefully we will welcome you back again soon

5 out of 5

Posted by on 9 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by James

We are glad you enjoyed your stayed with us. Kind Regards, James

Property Features

As a guest of Shadow Play by Peppers, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and barbecue grills are also featured at the luxury Shadow Play by Peppers. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 72 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (27.6 km / 17.2 mi)
  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Shadow Play by Peppers offers 72 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate living rooms. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Shadow Play by Peppers has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 28 for adults and AUD 12 for children (approximately)
  • Valet parking fee: AUD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shadow Play Peppers Aparthotel Southbank
  • Shadow Play Peppers Aparthotel
  • Shadow Play Peppers Southbank
  • Shadow Play Peppers
  • Shadow Play by Peppers Southbank
  • Shadow Play by Peppers Aparthotel
  • Shadow Play by Peppers Aparthotel Southbank
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.