4.3 out of 5

"Great place at a low price. Only criticism is that the bond they reserve on your credit card is too much and takes too long to return. It's my money t ... " More

By a verified traveller on Sat 29 Sep 2018

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Hotel Description

A luxury stay in the heart of Docklands awaits you at ACD Apartments. You'll be 2 km (1.3 mi) from Queen Victoria Market and 2.6 km (1.6 mi) from SEA LIFE Melbourne. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and a furnished balcony. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. An iPod dock, a living room, and a dining area are also available. Weekly housekeeping is available.

This apartment offers free WiFi in public areas, a fitness centre, and a garden. Additionally, you'll find laundry facilities, express check-out, and a corner/local shop. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Melbourne Central Business District property include Melbourne Star Observation Wheel and DFO South Wharf.

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$147 per night

Executive Two Bedroom Two Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Two Bedroom One Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Three Bedroom Two Bathroom Penthouse

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Three Bedroom Two Bathroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

ACD Apartments ratings based on 257 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ACD Apartments

Everyone (189) Couples (21) Business (1) Family (45)
5 out of 5
Great 2 bedroom apartment in excellent position, it was a great choice for two single single persons

Posted by on 14 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Darina (Reservation Manager)

Dear Anonymous, Thank you for the positive feedback! We’re happy to hear that you had a pleasant stay. As you mention our apartments are conveniently located by shopping and public transport. We hope to see you again when you are next in Melbourne.

3 out of 5
Only having 2 keys for a 2 bedroom flat is silly. the place is a bit sad. the wardrobe doors never fitted, the kitchen is chipped and hard to clean, the couch is on its last legs. the flat needed a brochure with useful information... e.g. where the facilities are: pool, gym, rubbish shute etc. The lady at the front desk was kind and nice (maps are not her forte). would i go again? well i would look at other places first

Posted by on 10 Feb. 2019

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1 out of 5
So grubby. Very fun down. The bond is far to much money for such a place. I have my two little kids with me and have to put a sheet over the couch cause it was so gross. Bed was so uncomfortable to sleep on I could feel the springs under me.

Posted by on 6 Feb. 2019

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5 out of 5
Loved the location, views and was great for family time with three bedrooms.

Posted by on 3 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by Darina (Reservation Manager)

Dear Anonymous, Thank you for your positive review! Our apartments definitely are perfect for a family weekend fun. We’re happy to hear you loved the views and made good use of the location! See you next time when in Melbourne.

4 out of 5
The air conditioner in our initial room wasn’t working, the manager upgraded us to ensure our comfort. I booked two apartments because my parents were with us, they had us in separate buildings which was an inconvenience however we were able to be in the one apartment when we were upgraded so it all worked out in the end!

Posted by on 1 Feb. 2019

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1 out of 5
The property needed an overhaul. doors not closing including balcony door. Dirty bathrooms. Fire alarms not working. Fire whilst we stayed there was told to go back up.

Posted by on 29 Jan. 2019

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4 out of 5
Well located. Lifts were reliable and quick service. Outstanding views from balcony

Posted by on 27 Jan. 2019

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Comment from Hotel Management

18 Feb. 2019 by Darina (Reservation Manager)

Dear Anonymous, Thank you for your positive review. We’re happy to hear you loved the views and made good use of the location! Docklands is certainly convenient and it is quite easy to get into the city or go around the harbour from our apartments. We are looking forward to see you next time when in Melbourne.

1 out of 5

Posted by on 24 Jan. 2019

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4 out of 5
,Great views and the location was fine it was not super clean and a little dated

Posted by on 23 Jan. 2019

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4 out of 5

Posted by on 15 Jan. 2019

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Comment from Hotel Management

17 Jan. 2019 by Darina

Dear Anonymous, Thank you for your feedback; we are hoping to see you again in a near future.

Property Features

ACD Apartments offers its guests an indoor pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi. A round-trip airport shuttle (available 24 hours) is available for a fee. Tour or ticket assistance, multilingual staff, and a garden are also featured at the luxury ACD Apartments. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Docklands apartment.

  • 36 guestrooms or units
  • 6 buildings
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.4 km / 13.9 mi)
  • Train station: Spencer Street Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ACD Apartments offers 36 forms of accommodation with iPod docking stations and washers/dryers. Rooms open to furnished balconies. This individually decorated and furnished accommodation has separate living rooms and includes desks. Accommodation at this 4.5-star apartment has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. This Docklands apartment provides complimentary wireless Internet access. 51-inch LCD televisions come with premium cable channels and DVD players. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • iPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Hob
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9 AM until 6 PM
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 9 AM - 6 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 30 for adults, and AUD 5 and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 70 per vehicle (one-way)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • On-site credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ACD Apartments Apartment Docklands
  • ACD Apartments Apartment
  • ACD Apartments Docklands
  • ACD Apartments

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • ACD Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.