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4.3 out of 5

"Received a very warm welcome from friendly staff and the location was ideal. Stunning views, especially the night lights. Spacious and warm apartment. " More

By a verified traveller on Fri 09 Jul 2021

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at ACD Apartments. You'll be 1.1 km (0.7 mi) from Collins Street and 1.8 km (1.1 mi) from DFO South Wharf. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a furnished balcony, and an iPod dock. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a dining area, and a DVD player are also available. Weekly housekeeping is available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has a terrace. Added amenities include laundry facilities, a garden, and express check-out. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Queen Victoria Market and Melbourne Central.

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$189* Per night/room 1 Dec. - 2 Dec.

Executive Two Bedroom Two Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Two Bedroom One Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Executive Three Bedroom Two Bathroom Apartment

Bed Count 3 Queen Beds Maximum Occupancy 7 Max

ACD Apartments ratings based on 294 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ACD Apartments

Everyone (198) Couples (24) Business (1) Family (64)
4 out of 5
Stunning view

Posted by on 1 Nov. 2021

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5 out of 5
Received a very warm welcome from friendly staff and the location was ideal. Stunning views, especially the night lights. Spacious and warm apartment.

Posted by on 9 Jul. 2021

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5 out of 5
We loved the location of the property, aswell as the view and we had wonderful people at reception to welcome us.

Posted by on 5 Jul. 2021

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5 out of 5
Apartment we we booked into had great views and great size for up to 6 people, 3 bedrooms. Short walk to Marvel stadium and free green zone trams. Check in was a little confusing due to none being there, & stressful when I couldn’t raise anyone on either phone numbers for a bit but when we were eventually checked in we were shown right to our car park & door. Bathrooms need an update and a plug for the bath! We couldn’t use the bath due to no plug. Otherwise it was great. Comfy beds, couches, good heating and access.

Posted by on 10 May 2021

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5 out of 5
Great apartment with a fantastic view, short walk to the free tram. Close to convenience stores and supermarket. Place was a great temperature and easy to control. I think there are some small things like the shower tap was in a weird position and some of the doors handles need a bit of maintenance but they certainly didn't detract from the apartment.

Posted by on 9 May 2021

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3 out of 5
I liked the location. The apartment smelt of stale smoke and the bathrooms could do with a renovation. Carpet throughout wasn’t ideal and the balcony was small for an executive apartment.

Posted by on 4 Apr. 2021

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5 out of 5
Amazing views of the water and city skyline. Modern apartment with all amenities. Spacious living areas and fully equipped kitchen. Close to supermarkets, dining and public transport. Helpful staff at check-in took us right to our apartment and explained how to access the secure car park, lift, gym, pool, etc. Highly recommend.

Posted by on 2 Apr. 2021

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3 out of 5
it was close to everything like sopping and food outlets

Posted by on 25 Mar. 2021

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2 out of 5
AC didn’t work, was given electric heaters to place in rooms. Reception number didn’t work when trying to call.

Posted by , from Melbourne on 21 Jun. 2020

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Comment from Hotel Management

6 Jul. 2020 by ACD Apartments

Dear Jane Thanks for your feedback. We deeply apologise of inconvenience caused. Kind Regards

3 out of 5
Apartment did not look like it did on the website, was significantly smaller with poor quality carpet and lounge. There was a foul odour coming from the washing machine/bathroom which filled the entire apartment and lingered through my entire stay, making my time there difficult at time due to the smell.

Posted by on 24 Feb. 2020

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Comment from Hotel Management

19 Mar. 2020 by ACD TEAM

Thanks for your feedback . We'll look into it . Kind Regards

Property Features

ACD Apartments offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury ACD Apartments. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 36 guestrooms or units
  • 6 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ACD Apartments offers 36 accommodations with iPod docking stations and washers/dryers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate living rooms and include desks. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 51-inch LCD televisions come with premium cable channels and DVD players. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Living room
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (weekly)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

The front desk is open daily from 9 AM - 6 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

The front desk at this property is open daily from 9 AM - 6 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 70 per vehicle (one-way)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ACD Apartments
  • ACD Apartments Docklands
  • ACD Docklands
  • ACD Apartments Apartment Docklands
  • ACD Apartments Apartment
  • ACD Apartments Docklands
  • ACD Apartments Aparthotel
  • ACD Apartments Aparthotel Docklands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • ACD Apartments offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.