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Heaven on Downtown LA

Comfortable aparthotel, walk to Grand Hope Park

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Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | Private kitchen
Terrace/patio
Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms
Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | Living area
Front of property
Reviews
7.8

Good

Popular amenities

  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Outdoor spaceOutdoor spaceOutdoor space
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
W 11th St and S Hill St, Los Angeles, CA, 90028
  • Popular LocationCrypto.com Arena10 min walk
  • Popular LocationLos Angeles Convention Center13 min walk
  • Popular LocationWalt Disney Concert Hall2 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)36 min drive

Room options

View all photos for Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms | Private kitchen

Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms

8.9/10 Excellent

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Fridge
  • 90 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 5

Similar properties

Room
La PodLife
Free WiFi
Air conditioning
Laundry
24/7 front desk
4.9 out of 5, Exceptional, (61)
The price is AU$350
for 1 night
includes taxes & fees
6 June - 7 June
La PodLife

About the area

Los Angeles

At this aparthotel you'll be within a 20-minute stroll of Grand Hope Park and Grand Central Market. Highlights at this aparthotel include a restaurant and in-room kitchens. .Apartment is individually decorated and features a flat-screen TV with digital channels, along with 2 bathrooms, a dining area and a sitting area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, a coffee/tea maker and a hairdryer are also available. Housekeeping is available on request. .This aparthotel offers a business centre, a 24-hour front desk and a terrace. Added amenities include laundry facilities. .Places within a 30-minute walk of this 3.5-property class Downtown Los Angeles aparthotel include OUE Skyspace LA and Walt Disney Concert Hall.
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What's nearby

  • Crypto.com Arena - 10 min walk
  • L.A. Live - 11 min walk
  • Los Angeles Convention Center - 13 min walk
  • Grand Central Market - 19 min walk
  • Walt Disney Concert Hall - 2 min drive

Getting around

  • Los Angeles Cal State Station - 8 min drive
  • Pico Station - 10 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive

Restaurants

  • Pine & Crane DTLA - 4 min walk
  • Belasco Theater - 1 min walk
  • Zinque - 5 min walk
  • Chipotle Mexican Grill - 3 min walk
  • Cabra LA - 2 min walk

About this property

Entire place

Heaven on Downtown LA

Comfortable aparthotel, walk to Grand Hope Park
There's a restaurant on site. There's an onsite business centre. Heaven on Downtown LA also features a terrace and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Los Angeles aparthotel.

  • 4 guestrooms or units
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Smoking in designated areas
  • Dining venue
This aparthotel offers 4 air-conditioned accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Flat-screen televisions come with premium digital channels. Housekeeping is provided on request.

Languages

English

Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker

Dining

  • A restaurant

Bedrooms

  • 1 bedroom
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with premium channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • 24-hour front desk

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 4 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 7:00 PM and 5:00 AM
Minimum check-in age - 23

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Hotel is not responsible for loss, damage or theft of cash, jewelry or othervaluables left unattended in guest rooms. Hotel is also not responsible forarticles/valuables left behind by guests and found after departure of theguest.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 115.00 per accommodation, per stay.
  • Resort fee: 0.5 per cent of room rate
The resort fee includes:
  • Internet access
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 7:00 PM and 5:00 AM
  • Cleaning/housekeeping/linen fee: USD 75 per day
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 47-1324968
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 47-1324968. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

Property Registration Number 0002769068-0001-8

Property is also known as

Hollywood Sunset Furnished Apartments Apartment
Sunset Furnished Apartments Apartment
Hollywood Sunset Furnished Apartments
Sunset Furnished Apartments
Sunset Furnished Apartments Sleeps 5-6 Guests Apartment
Hollywood Sunset Furnished Apartments Sleeps 5-6 Guests
Sunset Furnished Apartments Sleeps 5-6 Guests
Sunset Furnished s Sleeps 56
Heaven On La Los Angeles
Heaven on Downtown LA Aparthotel
Heaven on Downtown LA Los Angeles
Heaven on Downtown LA Aparthotel Los Angeles

Frequently asked questions

What is the cancellation policy at Heaven on Downtown LA?

Heaven on Downtown LA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Heaven on Downtown LA?

The closest beach to Heaven on Downtown LA is Venice Beach (20.7 km).

Does Heaven on Downtown LA have a pool?

No, this aparthotel doesn't have a pool.

Is there a free airport shuttle available at Heaven on Downtown LA?

No, Heaven on Downtown LA does not offer an airport shuttle service.

Is there a bar or restaurant at Heaven on Downtown LA?

Yep, you can grab a meal at Heaven on Downtown LA's onsite restaurant.

What time are check-in & check-out at Heaven on Downtown LA?

Check-in begins at 4 PM. Check-out time is 11 AM.

Heaven on Downtown LA Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 3 out of 39 reviews" "
Rating 2 - Terrible. 3 out of 39 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019

2/10 Terrible

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
VERY NOISY - the property isn't advertised as being across the street and above an outdoor nightclub, but it is. On the first night we returned home exhausted to hear and feel the room vibrate from the club booming away across the street. It continued on throughout the night till 4am and then re-started for the cleaning up at 8am. The place is let by Pelican Residences (who aren't supposed to sub-let through Airbnb, we were asked not to enter through reception to avoid awkward questions). Pelican refused to allow us to cut short our booking without penalty. They offered to refund one of the three day booking if we left the apartment by 11am on the second day which we couldn't afford to do. Hotels.com promised to get us out of the agreement given the situation, we were on a family vacation and couldn't get any sleep. However, when Pelican refused to agree they simply gave up and offered no further help. The area is going through a massive regeneration programme so you should also be aware that the lorries rock up at 8am and throughout the day and sit below the apartment with their engines running and you have the workmen and heavy duty tools working on the sites right next to the residence. The apartment itself is spacious, clean and would have been lovely to stay in if it wasn't for the noise.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The whole check in and check out seemed illegal and very unprofessional
Stayed 6 nights in Jul 2019

6/10 Okay

David, Calgary, AB

Liked: Staff & service
It has great potential with some TLC
There are units in different buildings as we did not have a rooftop pool as expected, nor a view or sofabed as pictured. It was a futon style. Check in and check out was easy, but we learned that the toilets were being replaced the next day starting at 8am, not ideal wanting to sleep in on vacation. You are also responsible for personal items like electronics and passports so it caused us great anxiety leaving the unit. This was beyond their control, but we were not given the opportunity to cancel or price reduction. The unit had holes in the walls behind the bedroom doors, a broken bedside table in one, and one bathroom had grime, a gross showerhead, and dirty curtain. It is important to note that the bedrooms did not have room darkening blinds. The bedrooms do not get dark due to the pool and pathway lighting on all night and one pool light shines directly on the bed in 1 room making it challenging to sleep. (Photo taken at midnight) The key/fob did not work well on the elevator and it was difficult to get to the parkade. There was a guest guidebook in the room but it lacked information on how to use the thermostat or where to find the fitness center or business center. We could not find access to either. Pelican initiated follow-up with us the 1st day and indicated they would address these things quickly but not before our departure. Hopefully, they will. A box of laundry soap would be nice, and a security latch on the front door more secure at night.
Stayed 3 nights in May 2019

8/10 Good

CHRISTIAN

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bathrooms were dirty. Sink was clogged with hair. I had to clean it myself. Even after telling the person in charge they didn’t sent anybody to clean.
Stayed 4 nights in May 2019

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

6/10 Okay

Arthur

Disliked: Staff & service, property conditions & facilities
Hollywood & Subset Furnished Apartments
This is the second time we have used a Pelican Residence. The location was excellent. However, the apartment and the attitude of Pelican Residences leaves a lot to be desired. They spend more time telling guests what they can be fined/evicted for than in caring about their comfort. Every e-mail they send contains warnings about noise, smoking, and losing the keys and what it will cost. The stove in the apartment looked like it had never been cleaned. There was no toaster, but they eventually provided one. There were no dish towels in the apartment but there was a dishwasher. One of the bedside tables was falling off the wall. The wattage/illumination used in all the lamps was so poor you couldn't read easily. There was no hot water in the morning on one of the days we stayed there. The worst problem concerns the limitation of one set of keys/garage fobs per apartment. That may be fine if there are only two occupants, but even that causes problems. The lack of extra keys/fobs means that everyone either has to do things together, or some folks simply have to remain in the apartment because once they leave, they can't get back in. That becomes a logistical nightmare for 2 or 3 but just about impossible if 5 or 6 people were staying together. There only was one T.V. set in the entire apartment. It was located in the living room, there were none in the bedrooms. The Spectrum T.V. service was annoying to use; however, the internet service was fine.
Stayed 5 nights in Jan 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Perfect in every way! Loved how clean it was, how they thought of everything to make our stay more comfortable and we couldn’t have been more pleased with our stay.
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Nice apartment in good location.
Some of the furniture was worn & uncomfortable. The building was nice & conveniently located. Needed more than 1 key.
Stayed 5 nights in Jun 2018