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citizenM Los Angeles Downtown

4.0 star property
Central hotel connected to a railway/underground station in Los Angeles with a restaurant

Photo gallery for citizenM Los Angeles Downtown

Room, 1 King Bed, City View
Lobby sitting area
Reception
Exterior
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
The current price is AU$251
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Walt Disney Concert Hall
    ‪10 min walk‬
  • Crypto.com Arena
    ‪2 min drive‬
  • Los Angeles Convention Center
    ‪2 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(563 reviews)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.2 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Separate bedroom
Blackout curtains
Premium bedding
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

CitizenM Los Angeles Downtown puts you in the heart of Los Angeles, connected to a railway/underground station and within just a 10-minute stroll of Grand Central Market and Pershing Square. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include L.A. Live and Crypto.com Arena.

What's nearby

  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Crypto.com Arena - 2 min drive - 1.9 km
  • L.A. Live - 2 min drive - 1.9 km
  • Los Angeles Convention Center - 2 min drive - 2.3 km
  • Dodger Stadium - 3 min drive - 3.0 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Maccheroni Republic - ‬2 min walk
  • ‪The Grayson - ‬2 min walk
  • ‪Eggslut - ‬3 min walk
  • ‪Kiso - ‬2 min walk
  • ‪Simply Salad - ‬2 min walk

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a restaurant
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 24 Aug 2025 start from AU$251.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Los Angeles Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown serve breakfast?

Yeah, our visitors are hooked on the buffet brekkie here! Served daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Los Angeles Downtown?

No, citizenM Los Angeles Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Los Angeles Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Los Angeles Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Los Angeles Downtown?

No, only service animals are allowed.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2807 out of 3626 reviews
Rating 8 - Good. 535 out of 3626 reviews
Rating 6 - Okay. 145 out of 3626 reviews
Rating 4 - Poor. 65 out of 3626 reviews
Rating 2 - Terrible. 74 out of 3626 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy; will come again

The workers at the desk when I checked in and out and at breakfast were all awesome.
Stayed 1 night in May 2025

6/10 Okay

smriti

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Andrew

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a vibe that invites hanging out comfortably while taking in the people and scene buzzing outside. Staff is exceptionally kind and helpful. Very welcoming. Modern, artfully done rooms with tech control and Paris like views of architecture out my window. I miss it already. Planning to return asap.
Stayed 3 nights in May 2025

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need and nothing you don’t in the pretty room, nice lobby and lounge, nice front desk service, practical and pretty and clean with a paid parking lot in the front
Stayed 1 night in May 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at citizen m hotels this is my fourth location visiting.
Stayed 4 nights in May 2025

10/10 Excellent

Manako, Foothill Ranch

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second CitirenM experience and we love it although the non-human check in process is not my favorite. But a hotel staff was ready to assist anytime so that was nice. Overall we love the ambience and all.
Stayed 1 night in May 2025

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, property conditions & facilities
The location is not safe
Stayed 6 nights in May 2025

10/10 Excellent

LIUBOV

Stayed 1 night in May 2025

10/10 Excellent

Zhiyuan

Stayed 4 nights in May 2025

8/10 Good

Heather

Stayed 2 nights in May 2025

10/10 Excellent

Cindy

Stayed 4 nights in May 2025

10/10 Excellent

Yu-An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good breakfast, great vibe, just no on-site parking.
Stayed 1 night in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gina

Stayed 4 nights in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great - LA is unsafe!
Stayed 4 nights in May 2025

10/10 Excellent

Noah

Stayed 4 nights in May 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and modern. The staff were amazing. Check-in was easy. Food was great, and atmosphere was excellent. There is parking across the street (not a part of the hotel) for a fee - $15 for the day or $30 overnight but no in and out privileges. The rooms were very clean and modern. However, this is not a hotel you book to go stay and relax in. The rooms are very tiny. Think dorm room tiny. The width is wide enough to accommodate the length of a king size bed. When you enter, there is a tiny closet and full length mirror, followed by a toilet/shower combo looking closet, and small vanity/sink area across it. This is all located within the same small hallway to get to your bed - which is pushed up against the walls. So there isn’t much privacy since you can hear everything your partner is doing in the toilet/shower lol. Not bad if you just need a room to sleep in.
Stayed 1 night in May 2025

10/10 Excellent

Sven, Markham

Stayed 1 night in Apr 2025

2/10 Terrible

sean ashkan

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms are tiny - you can’t even move in them. Horrible.
Stayed 1 night in May 2025

10/10 Excellent

Shruthi

Stayed 1 night in May 2025

10/10 Excellent

Lajos Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jashandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really excellent hotel in a poor location.

The CitizenM hotel in downtown LA is an excellent find, the rooms whilst not large are comfortably laid out with big, comfortable beds, excellent amenities and great room tech. The breakfast is decent and the bar, restaurant area is clean and tidy. Staff are very friendly and helpful and overall the experience was great. It is important to note that the hotel is not in a great part of town. I’d advice against walking alone at night although the hotel does have security on the door and you can only enter in the evening with your room keycard.
Stayed 2 nights in May 2025