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citizenM Los Angeles Downtown

4.0 star property
Central hotel connected to a railway/underground station in Los Angeles with a restaurant

Photo gallery for citizenM Los Angeles Downtown

Room, 1 King Bed (High Floor) | City view
Reception
Lobby sitting area
Front of property
Daily buffet breakfast (USD 22 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is AU$173
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪5 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

CitizenM Los Angeles Downtown puts you in the heart of Los Angeles, connected to a railway/underground station and within just a 10-minute stroll of Grand Central Market and Pershing Square. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include Crypto.com Arena and Walt Disney Concert Hall.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Pershing Square - 5 min walk - 0.5 km
  • The Broad - 8 min walk - 0.7 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Los Angeles City Hall - 10 min walk - 0.9 km

Getting around

  • Historic Broadway Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 29 min drive

Restaurants

  • ‪Precinct - ‬2 min walk
  • ‪Maccheroni Republic - ‬2 min walk
  • ‪Kiso - ‬2 min walk
  • ‪The Grayson - ‬2 min walk
  • ‪Primo's Expresso Americana - ‬1 min walk

About this property

citizenM Los Angeles Downtown

Central hotel connected to a railway/underground station in Los Angeles with a restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel
citizenM Los Angeles Downtown Los Angeles
citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 3 Dec 2025, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 15 Dec 2025 start from AU$173.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Los Angeles Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown serve breakfast?

Yeah, our visitors are hooked on the buffet brekkie here! Served daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Los Angeles Downtown?

No, citizenM Los Angeles Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Los Angeles Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Los Angeles Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Los Angeles Downtown?

No, only service animals are allowed.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3182 out of 4074 reviews
Rating 8 - Good. 588 out of 4074 reviews
Rating 6 - Okay. 156 out of 4074 reviews
Rating 4 - Poor. 67 out of 4074 reviews
Rating 2 - Terrible. 81 out of 4074 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the stay. All employees were nice, excellent breakfast and cleaning. I told them it was my husband's birthday and they filled the room with balloons and gave us a card with a free drink. We feel very special. The only point is that the downtown of Los Angeles is completely dirty and unsafe. But about the Hotel, nothing to complain about.
Stayed 3 nights in Aug 2025

10/10 Excellent

Massiel

Stayed 3 nights in Aug 2025

10/10 Excellent

Madalyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we learned that Citizen M has a location in LA, we did not hesitate to book our stay there. So far, we have stayed at Citizen M in NYC (Bowery), Miami (WorldCenter), Boston (North Station), and now Los Angeles (Downtown). Each location has unique features and art, but the consistent and cleverly designed rooms make you feel right at home. We always admire how easy checking in and checking out is. The staff is always friendly and eager to help… including security. For anyone a little nervous about this spot being located downtown LA, do not worry. We always felt safe and even explored much of the area by foot. There are plenty of great food spots near by. We definitely recommend staying here.
Stayed 4 nights in Aug 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip and stay at hotel!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Wanling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will def be coming back to any of the Citizenm hotels! We love it! Superb!
Stayed 2 nights in Aug 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, with nice receptionists
Stayed 3 nights in Aug 2025

10/10 Excellent

Salsabila

Stayed 2 nights in Jun 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Tanangelia

Travelled with partner
Disliked: Staff & service
Customer service is extremely rude, nasty sassy attitudes. I would never stay here or recommend anyone to stay based on how i was talked to over the phone by one of the staff members.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tierra

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Cheyanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor and color that this facility provided. I did not like the location however due to the dirtiness of the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brittney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service Nice Hotel Wonderful View
Stayed 3 nights in Aug 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Mihaela

Great stay
Stayed 2 nights in Aug 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service, room comfort

Good stay, leaky ac unit

Great room service, good enough space for my purposes of mainly using the room to sleep. The sole issue was a leaking ac. Otherwise, would stay again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean interactive space.
Stayed 1 night in Aug 2025

10/10 Excellent

Sajita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Difan

Stayed 2 nights in Aug 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Aug 2025

10/10 Excellent

Hillary Dennis

Stayed 1 night in Aug 2025

10/10 Excellent

Kym Lelia

Stayed 1 night in Aug 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Convenient location for my travel purpose. Will stay again.
Stayed 2 nights in Aug 2025