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citizenM Los Angeles Downtown

4.0 star property

Photo gallery for citizenM Los Angeles Downtown

Property amenity
Bar (on property)
Premium Room, 1 King Bed (View)
Lobby
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is AU$200
includes taxes & fees
25 May - 26 May

Explore the area

View map
361 South Spring Street, Los Angeles, CA, 90013
  • Place, Grand Central Market
    ‪3 min walk‬
  • Place, Pershing Square
    ‪7 min walk‬
  • Place, Walt Disney Concert Hall
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(33 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Los Angeles

CitizenM Los Angeles Downtown puts you in the heart of Los Angeles, connected to a railway/underground station and within just a 10-minute stroll of Grand Central Market and Broadway Theater District. Highlights at this hotel include in-room free WiFi, iPads and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include 5 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and coffee/tea in a common area. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Within a 30-minute walk of this 4-property class Downtown Los Angeles hotel, attractions include Crypto.com Arena and Walt Disney Concert Hall.

What's nearby

  • Grand Central Market - 3 min walk - 0.3 km
  • Broadway Theater District - 5 min walk - 0.5 km
  • Pershing Square - 7 min walk - 0.6 km
  • Walt Disney Concert Hall - 10 min walk - 0.9 km
  • Los Angeles City Hall - 10 min walk - 0.9 km

Getting around

  • Pershing Square Station - 5 min walk
  • Los Angeles Union Station - 18 min walk
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 35 min drive

Restaurants

  • ‪Suehiro DTLA - ‬2 min walk
  • ‪Precinct - ‬2 min walk
  • ‪Golden Road Grand Central Market - ‬3 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬3 min walk
  • ‪Maccheroni Republic - ‬2 min walk

About this property

citizenM Los Angeles Downtown

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Los Angeles Downtown.

This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Los Angeles Downtown offers 315 accommodations with iPads and laptop-compatible safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPad

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 39

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.50 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property uses wind energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

citizenM Los Angeles Downtown Hotel

citizenM Los Angeles Downtown Los Angeles

citizenM Los Angeles Downtown Hotel Los Angeles

Frequently asked questions

What is the cancellation policy at citizenM Los Angeles Downtown?

CitizenM Los Angeles Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Los Angeles Downtown?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at citizenM Los Angeles Downtown on 25 May 2026 start from AU$200, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes citizenM Los Angeles Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Los Angeles Downtown.

Does citizenM Los Angeles Downtown serve breakfast?

Yeah, our visitors are hooked on the buffet brekkie here! Served daily between 6:00 AM and 11:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Los Angeles Downtown?

No, citizenM Los Angeles Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Los Angeles Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at citizenM Los Angeles Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Los Angeles Downtown?

No, only service animals are allowed.

citizenM Los Angeles Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3520 out of 4478 reviews
Rating 8 - Good. 624 out of 4478 reviews
Rating 6 - Okay. 164 out of 4478 reviews
Rating 4 - Poor. 77 out of 4478 reviews
Rating 2 - Terrible. 93 out of 4478 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Matt

I was not aware that
Stayed 1 night in Feb 2026

8/10 Good

Derrick

Stayed 1 night in Dec 2025

10/10 Excellent

Ravieshwar

Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was great, very modern looking and modern amenities. Friendly staff and clean. I would recommend and certainly stay there again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality very cozy room
Stayed 1 night in Jan 2026

10/10 Excellent

Adesola

Stayed 2 nights in Feb 2026

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Feb 2026

10/10 Excellent

Francisco

Stayed 1 night in Feb 2026

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Good location in downtown LA. The rooms are small but well kept and upgraded. Great amenities in each room.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and the amenities were extremely modern and fun to use! I was pleased by how quiet the hotel was and really enjoyed the bar downstairs. Great place, highly recommend!
Stayed 3 nights in Jan 2026

6/10 Okay

Bruce

Liked: Cleanliness, property conditions & facilities
All good
Stayed 2 nights in Feb 2026

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in with pleasant staff
Stayed 2 nights in Jan 2026

10/10 Excellent

gaven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
new age technology and decoration
Stayed 1 night in Jan 2026

10/10 Excellent

erick

Stayed 5 nights in Jan 2026

8/10 Good

Jewell

Liked: Cleanliness, amenities, property conditions & facilities
Small room but was quiet and comfortable Just was not convenient for walking to downtown LA business district.
Stayed 7 nights in Jan 2026

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities
Staff were beyond helpful, room was clean, and everything worked just fine
Stayed 2 nights in Jan 2026

10/10 Excellent

Kalkidan

Stayed 6 nights in Jan 2026

10/10 Excellent

Kav

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are smaller but the service is absolutely incredible
Stayed 4 nights in Jan 2026

2/10 Terrible

Teresa

I was so happy
Stayed 3 nights in Jan 2026

10/10 Excellent

Antonio

Stayed 2 nights in Jan 2026

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
As a solo traveler I enjoyed the feel of the hotel. Very cool lobby area and cool places to work. Place was secured. Room was clean and I enjoyed the ipad control. For my first solo trip I feel it was a very good option.
Stayed 3 nights in Jan 2026

8/10 Good

CHARLAMEIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean! Very modern. My daughter loved playing with the tablet which controlled the lights in the shower and room. From blues, greens and red. Electric blackout curtains! The size was very intimate but designed in a way to help it not feel so small. Huge bed! Had a bench and chair, 1 vanity area with a mirror another more like a desk as there wasn’t a mirror and a full length mirror by the small closet. There was a blow dryer. No refrigerator or coffee maker. No cups or ice machines in the hall. However we got ice buckets from the bar downstairs. Very friendly and helpful staff. One woman bartender was a tad stiff. I asked if she could make a Shirley temple for my daughter or some other type of mocktail besides the 2 that were on the menu. She said no, made no eye contact and said we only have what’s on the menu. Then instructed me to “study” the menu. Earlier in the evening a gentleman helped us and made us a mocktail with pineapple, orange a little lemon juice.. he shook it up in the shaker and put cherries and a nice garnish on it for her. I am a bartender so I was very set back by the other female bartenders lack of effort. I asked for a double Tito’s and Diet Coke and she looked at me in shock like why didn’t I order anything on the menu. I kept it simple but she still seemed annoyed. Smh!! it was a quiet Thursday night I’m not sure what her problem was.
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Tinesha

Stayed 1 night in Jan 2026

10/10 Excellent

Kane

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Jan 2026