Enjoy the indoor swimming pool and outdoor tennis court. Additionally, you'll find free WiFi in public areas and 1 hot tub. There's also the convenience of self parking.
What's nearby
ExCeL Exhibition Centre - 8 min drive
Tower of London - 9 min drive
Tower Bridge - 9 min drive
O2 Arena - 10 min drive
Cutty Sark - 11 min drive
Getting around
Crossharbour DLR Station - 2 min walk
Limehouse Station - 6 min drive
London City Airport (LCY) - 18 min drive
Restaurants
Pret a Manger - 9 min walk
Pret a Manger - 3 min walk
Zia Lucia - Canary Wharf - 8 min walk
The Shell - 8 min walk
Tdo Cafe - 9 min walk
About this property
Zen Apartments London - Excel O2 Arena
Upscale London hotel in Canary Wharf with indoor pool
There's a restaurant on site. Public spaces have free WiFi. Zen Apartments London - Excel O2 Arena offers its guests an indoor pool, an outdoor tennis court, and a spa tub. Zen Apartments London - Excel O2 Arena also features laundry facilities, dry cleaning/laundry services, and an elevator. Parking is available for a fee.
This 4-star London hotel is smoke free.
Dry cleaning
Self-service laundry
Lift
No smoking on site
Dining venue
Zen Apartments London - Excel O2 Arena offers 2 accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Plasma televisions come with digital channels. Housekeeping is provided weekly.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
More
Art Deco architecture
Built in 2010
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Plasma TV with digital channels
Food and drink
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchen
Microwave
Oven
Refrigerator
More
Desk
Iron/ironing board
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:00 AM
Late check-in fee: GBP 30 for check-in after 8 PM
Minimum check-in age: 18
Check-out
Late check-out subject to availability
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
Access methods
Host will greet you, key retrieval
Pets
No pets allowed
Children and extra beds
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: GBP 200.00
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: GBP 20 per night
Late check-in fee: GBP 30 for check-in after 8 PM
Late check-out fee: GBP 30 (subject to availability)
Rollaway bed fee: GBP 30 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Zen Apartment London Excel O2 Arena
Zen Apartment Excel O2 Arena
Zen London Excel O2 Arena
Zen Excel O2 Arena
Zen Apartments London Excel O2 Arena
Zen Apartments London - Excel O2 Arena Hotel
Zen Apartments London - Excel O2 Arena London
Zen Apartments London - Excel O2 Arena Hotel London
Frequently asked questions
What is the cancellation policy at Zen Apartments London - Excel O2 Arena?
Zen Apartments London - Excel O2 Arena offers free cancellation on select room rates. Check out the cancellation policy for more info.
Does Zen Apartments London - Excel O2 Arena have a pool?
Zen Apartments London - Excel O2 Arena has an indoor pool.
Is there a free airport shuttle available at Zen Apartments London - Excel O2 Arena?
No, Zen Apartments London - Excel O2 Arena does not offer an airport shuttle service.
Is there a bar or restaurant at Zen Apartments London - Excel O2 Arena?
Yep, you can grab a meal at Zen Apartments London - Excel O2 Arena's onsite restaurant.
Are pets allowed at Zen Apartments London - Excel O2 Arena?
No, pets are not allowed.
Zen Apartments London - Excel O2 Arena Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 14 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 14 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 14 reviews" "
6 - Okay
1
Rating 4 - Poor. 5 out of 14 reviews" "
4 - Poor
5
Rating 2 - Terrible. 6 out of 14 reviews" "
2 - Terrible
6
4.4/10
Cleanliness
4.2/10
Staff & service
8.0/10
Amenities
3.8/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
Travelled with family, Travelled with family and small children
Nice place but however the service was horrible.. once we checked me, we contacted the management about house supplies 2 days later and no one ever came by to drop off any.
I usually don't post reviews unless they deserve them. Apartment was not clean at all, dirty floors dirty shower and the previous tenants body wash and shampoo were left on the shower floor. Would not stay here again
The most disappointing stay ever. I booked a double room apartment and was fined of with 2 studios which were in separate buildings. One of which had no hot water during the stay and stank of Indian curry.
We could not get hold of the owners neither could hotels.com who tried several times and who did not phone me back on the 2 promised occasions.
I would not recommend these apartments nor hotels.com a ruined weekend which happens once a year with family from Italy and Ireland
Terrible service. The room is half the size they advertise and very tired. The agents are rude and obnoxious. wished I had paid more and strayed somewhere nicer
cheap for a London stay but shabby and disorganise
didn't receive a phone number to contact anyone and the address given was also incorrect. Other serviced apartments reception gave us a number. without that help we would not have found the apartment, we were told this happened all the time. once we arrived friendly welcome but odd experience of being asked for bank account details to refund a credit card pre payment for damages. told money been recredited to credit card 2 days later - still to check and confirm
They are agents renting out different apartments. They kept changing my location until finally I was given an apartment on the 4th floor of a building with the elevator not working. What a shame. Expedia should beware.