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4.4 out of 5

"Clean & good location. The fridge wasn’t working properly. Ensuite basin blocked and drained very slowly " More

By a verified traveller on Mon 26 Feb 2024

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Hotel Description

At The Bay Apartments you'll be within a short 5-minute stroll of Point Danger and Point Danger Light.

You can enjoy a flat-screen TV with digital channels, and each apartment features a washer/dryer, free WiFi, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A living room, a DVD player, and an iron/ironing board are also available. Housekeeping is not available.

This apartment building has an outdoor pool, free WiFi in public areas, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. There's also the convenience of free self parking.

Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

The Bay Apartments ratings based on 30 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Bay Apartments

Everyone (12) Couples (5) Family (12)
4 out of 5
Clean & good location. The fridge wasn’t working properly. Ensuite basin blocked and drained very slowly

Posted by on 26 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Darryl Doherty

I have plunged the basin and that has fixed the slow drainage. Not sure what you mean about the fridge. We had a guest stay 9 days before you and they hadn't mentioned anything. Will keep an eye on it though. Thanks for the feedback

4 out of 5
Property is great for families. Close to beach and the pool and spa are the highlight. The apartment itself was clean but a bit dated but it has everything you need to be comfortable.

Posted by on 15 Jan. 2024

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Comment from Hotel Management

26 Feb. 2024 by Darryl Doherty

Thanks for the feedback

5 out of 5
very clean did not fit under the shower

Posted by on 7 Jul. 2023

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5 out of 5
Liked the quietness around the complex even though there are a lot of units .The hosts were lovely and rooms very clean and close to things we liked.Only downfall for us we’re no lifts from car park to rooms for luggage offload .

Posted by on 20 Sep. 2022

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5 out of 5
A fabulous place to stay for a week. We loved pretty much everything about this place. Great location and very clean and well-kept. Amazing pool and spa area. The only very small downside was a very noisy washing machine.

Posted by on 18 Sep. 2022

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Comment from Hotel Management

19 Sep. 2022 by DJk

Thank you for having time to review us we are glad you liked your accommodation. Yes I agree some washing machines can be noisy. Hopefully we see you again soon.

5 out of 5
Basic Apartment but comfortable

Posted by on 14 Aug. 2022

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Comment from Hotel Management

24 Aug. 2022 by DJK

Hi Thank you for your stay.

5 out of 5
Lack of paper towels. Tv went off and on

Posted by on 25 May 2022

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Comment from Hotel Management

26 May 2022 by Darryl

Hi John Thank you for taking time to review. All apartments do not supply paper towels however we are happy to supply toilet paper and your basic amenities for your welcome pack we have shops nearby for your convenience. Thanks for letting us know about the TV we will certainly look at. Safe Travels

4 out of 5
Hi I thought units were clean and tidy plenty of room,just like home.We will stay again.

Posted by on 13 Feb. 2020

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5 out of 5
Close to beach; great place to relax; not far from shops & cinemas

Posted by on 10 Nov. 2019

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3 out of 5
Nice place Unfortunately bathroom light n bedroom lamp not working. Toilet button not there. Fan in lounge no switch. Curtains doesn’t close all the way.

Posted by on 3 Nov. 2019

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Property Features

As a guest of The Bay Apartments, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. The Bay Apartments also features barbecue grills, a garden, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

  • 20 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Bay Apartments offers 20 accommodations with washers/dryers and DVD players. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium digital channels.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Flat-screen television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Heating
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 4:30 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 4:30 PM
  • Saturday - Saturday: 8:30 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 9:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bay Apartments Apartment Coolangatta
  • Bay Apartments Apartment
  • Bay Apartments Coolangatta
  • Bay Apartments
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.