For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At The Bay Apartments you'll be within just a 10-minute stroll of popular attractions like Coolangatta Beach and Greenmount Beach. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.
You can enjoy a flat-screen TV with digital channels, and each apartment features a living room, a dining area and WiFi. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A DVD player, a phone and an iron/ironing board are also available.
This apartment has barbecues and tour/ticket assistance. Added amenities include a spa tub and WiFi in public areas. There's also the convenience of free self parking.
Attractions within a 20-minute walk of this 3.5-star Coolangatta property include Kirra Beach and Snapper Rocks.
Deluxe Apartment, 2 Bedrooms (Air Con - 2 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 7N)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 2 N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 5N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms (Air Con - 5 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 7N)
Bed Count1 Full BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms (Air Con - 7 Nights)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5N)
Bed Count1 Queen BedMaximum Occupancy
4 Max
Deluxe Apartment, 2 Bedrooms, Non Smoking, Kitchen (Deluxe 2 N)
The Bay Apartments ratings based on 20 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Bay Apartments
Everyone (9)Couples (3)Family (8)
5 out of 5
loved the apartment new kitchen and bathroom easy parking, walking distance to beach shops .Staff was lovely upgrading us and putting us on the ground level as my wife had just come out of a moon boot for a badly sprain ankle Thanks very much
Posted by steve on 3 Sep. 2019
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4 out of 5
Location and position aspect surroundings and no need for a car
Posted by a verified traveller on 8 Apr. 2019
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4 out of 5
Posted by a verified traveller on 3 Mar. 2019
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4 out of 5
Comfort with convenance
We love our stay. Every morning we walked to the beach and every evening we could walk to town. The hosts were brilliant.
Posted by a verified traveller on 7 Jul. 2018
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Comment from Hotel Management
11 Jul. 2018
by Alison
Thank you for your review and we are thrilled you enjoyed your holiday with us.
3 out of 5
Could do with an upgrade
Location-great! booking stated ‘deluxe’. Not sure if they know the definition of ‘deluxe’. Main bedroom-no pictures on walls, no tv. Stark.
Sharing 1 Tv with teenagers where the reception is poor & no Foxtel (as they advertised). Walls had hand marks, back of doors, the same. No free wifi.
Cupboard under the sink had a terrible smell. Didn’t open it for the week we were there.
essentials-toilet paper, soaps, washing detergent for the dishes along with a sponge, had to be purchased by us. Didn’t use the dishwasher as it too smelt.
Bedrooms along the road -very noisy. You are woken at 5:30 ish every day by cars or garbage trucks. Go to bed early if you want sleep.
Again, great location to snapper rocks, but I think they need to remove the word deluxe from their advertisement.
Posted by a verified traveller on 10 Apr. 2018
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Comment from Hotel Management
12 Apr. 2018
by Alison
Thank you for your review. We are a 3 1/2 star building and as such do not have all that a 5 star property has. We haven't had issues with tv reception that anyone has informed us of and we do have 8 foxtel channels as shown in the arrival letter given to guests. We are self catering apartments and as such provide starter packs of laundry powder, dishwasher powder, laundry liquid a dishcloth and mini scourer. If these were not in your apartment we would have happily provided you with them. We do take pride in our cleaning and apologise if there were any issues we would have happily rectified them if you had informed us. Unfortunately because of the Commonwealth Games rubbish collection is taking place much earlier than the usual time.
4 out of 5
Yes it is a nice place to stay..
Very clean, close to everything..
friendly management...
Posted by Graeme, from Phillip Island.. on 9 Mar. 2017
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4 out of 5
Very clean comfortable and close to all facilities
Location:Walking distance to shops and good quality restaurants, not far from Coolangatta airport
Great place to stay, central and lovely swimming pool and outdoor facilities. Staff helpful and informative about local activities
Posted by Jacquie, from Adelaide on 4 Nov. 2016
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5 out of 5
school holiday
Pros:the 2brms, 2bthrms and close to everything.
Cons:maybe a lift but they say you need exercise right
Location:What can you say about Rainbow Bay but awesome
The weather wasn't the greatest but you get that. We still had fun.
Posted by karen, from Tivoli on 31 Oct. 2015
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5 out of 5
Posted by Aaron on 16 Nov. 2014
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5 out of 5
Pros:Friendly service
Location:Close to everything
Facilities: Modern; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate;
Close to beach
Posted by Robyn, from Australia - QLD - Brisbane on 11 Nov. 2014
The Bay Apartments offers its guests an outdoor pool and a spa tub. WiFi is available in public spaces for a fee. Tour or ticket assistance and a BBQ are also featured at The Bay Apartments. Self parking is free.
20 guestrooms or units
Tour and ticket information
BBQ grill(s)
Family Friendly Amenities
Outdoor pool
Separate living room
Kitchen
Separate dining area
Washer/dryer
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Free self parking
Transport
Airport: Gold Coast, QLD (OOL-Coolangatta) (4.9 km / 3 mi)
Parking: Free self parking
Room Amenities
The Bay Apartments offers 20 forms of accommodation with washers/dryers and DVD players. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. This Coolangatta apartment provides wireless Internet access for a surcharge. 32-inch Flat-screen televisions come with premium digital channels.
In-room kitchen
Washer and dryer
Dining room
Living room
Flat-screen television
Digital channels
Premium channels
DVD player
Fridge (full size)
Microwave
Hob
Dishwasher
Rollaway beds (surcharge)
Telephone
Iron and ironing board
Nearby Activities
An outdoor pool and a spa tub are on site.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 5 PM
Special check-in instructions:
The front desk is open during the following times:
Monday-Saturday: 8:30 AM-5 PM
If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours or on Sunday must contact this property in advance for check-in instructions and key retrieval information. For more details, please contact the office using the information on the reservation confirmation received after booking.
This property's front desk is open during the following times:
Monday - Saturday: 8:30 AM - 5 PM
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Check-out
Check-out by 9 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 30.0 per day.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No cots (infant beds) available
Only service animals are allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: AUD 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
