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4.2 out of 5

"Have stayed a few times very happy. " More

By a verified traveller on Sat 01 May 2021

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Hotel Description

At Royal Pacific Resort you'll be within a 20-minute stroll of Harley Park and Ian Dipple Lagoon. Highlights at this beachfront property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a plasma TV with cable channels, and each apartment features free WiFi, a balcony, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A phone and an iron/ironing board are also available. Weekly housekeeping is available.

Spend the day at the beach and enjoy the onsite fitness center and sauna. Additionally, you'll find free WiFi in public areas, a game room, and a garden. There's also free self parking, along with the convenience of an airport shuttle.

Within a 15-minute drive of this 3.5-star Biggera Waters property, attractions include Surfers Paradise Beach and Chevron Renaissance.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Royal Pacific Resort ratings based on 170 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Pacific Resort

Everyone (74) Couples (46) Family (53)
4 out of 5
Have stayed a few times very happy.

Posted by on 1 May 2021

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5 out of 5
Nice outlook over the broadwater. Air con and celing fan functuonal. Good quiet local cafes for breakfast a short drive away. Easy late check in.

Posted by on 18 Apr. 2021

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1 out of 5
The fridge defrosted every day or twice a day so we had to use towels to mop it up and we needed more towels but was told by a woman in the reception to just put them in the dryer. The queen size bed that was on the website turned out to be two beds zipped together to make a king size bed that the sheets didn’t fit. We had to use more towels in the walk in shower as the water went everywhere. We had three dinner plates so you couldn’t use the dishwasher, you had to wash up each day. Not what we expected in having a week away after a lot of stress at home. It is the first time we had to complain about accommodations in any place we have stayed in. We are 73 & 79 years of age and it was very disappointing. Will not be back.

Posted by on 24 Mar. 2021

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4 out of 5
Loved the location. We were disappointed that the games room was being renovated when we were there because we had planned to use it, however this means it will be looking good for the next time we stay :)

Posted by , from Dundee on 26 Oct. 2020

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5 out of 5

Posted by on 21 Jan. 2020

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1 out of 5
Worst customer care and communication I have ever seen. The manager Claudia is so rude I would have cancelled my booking well before check-in if it wasn't for the 100% cancellation fee. Disappointing!

Posted by on 1 Jan. 2020

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4 out of 5

Posted by on 1 Jan. 2020

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5 out of 5

Posted by on 12 Nov. 2019

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5 out of 5
Best value property in Biggera Waters. We stayed in studio 10S. It had been recently renovated and was in perfect condition. The washing machine (shared with neighbouring apartment) was really handy. The balcony was great, providing views over the Broadwater. The property manager was really helpful and a really nice guy. We have stayed in similar properties in the area and this property is much better.

Posted by on 7 Nov. 2019

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3 out of 5

Posted by on 14 Jul. 2019

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Property Features

Royal Pacific Resort offers its guests an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at Royal Pacific Resort. Free self parking is available. This 3.5-star Gold Coast apartment is smoke free.

  • 55 guestrooms or units
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Arcade/game room
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (37.6 km / 23.3 mi)
  • Train station: Helensvale Station (8.2 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Royal Pacific Resort offers 55 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. This Gold Coast apartment provides complimentary wireless Internet access. Plasma televisions come with cable channels. Housekeeping is offered weekly and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Plasma television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Hair dryer available
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the apartment include an outdoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 8:30 AM - 4:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk hours are 9 AM to 1 PM on Sunday.

This property's front desk is open during the following times:

  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Saturday: 8:30 AM - 4:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Royal Pacific Biggera Waters
  • Royal Pacific Resort Biggera Waters
  • Royal Pacific Resort Gold Coast/Biggera Waters
  • Royal Pacific Resort Apartment
  • Royal Pacific Resort Biggera Waters
  • Royal Pacific Resort Apartment Biggera Waters

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.