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4.5 out of 5

"Great position for families and well maintained apartment with great parking underground onsite and in street. Tennis court and pools were great. " More

By a verified traveller on Mon 19 Apr 2021

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Hotel Description

At Contessa Holiday Apartments you'll be within a 30-minute stroll of Surfers Paradise Beach and Marina Mirage Shopping Centre. Highlights at this property include an outdoor swimming pool, an indoor swimming pool, and in-room kitchens.

Each apartment is individually decorated and features a washer/dryer, free WiFi, and 2 bathrooms. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A balcony or patio, cable TV, and a DVD player are also available.

Enjoy the fitness center, outdoor tennis court, spa tub, and sauna. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of free self parking.

Places within a 30-minute walk of this 4-star Main Beach property include Slingshot and Australia Fair Shopping Centre.

2 Bedroom (Partial Air Conditioning)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

3 Bedroom Superior with Garden/Pool View (Partial Air Conditioning)

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

3 Bedroom Superior (Partial Air Conditioning)

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

2 Bedroom Superior (Partial Air Conditioning)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom with Garden/Pool View (Partial Air Conditioning)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Contessa Holiday Apartments ratings based on 93 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Contessa Holiday Apartments

Everyone (26) Couples (10) Family (54)
5 out of 5
Great position for families and well maintained apartment with great parking underground onsite and in street. Tennis court and pools were great.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

20 Apr. 2021 by Ian

Hi, So glad you enjoyed staying at Contessa. Hope to see you again soon. Thank you for your review. The Contessa Team

4 out of 5
Great location and excellent facilities. Unit was a great size.

Posted by , from Brisbane on 19 Oct. 2020

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Comment from Hotel Management

4 Nov. 2020 by Peter

Thank you Rachel for your review. We look forward to having you stay next time! Kind Regards Contessa Management

5 out of 5
Friendly staff and accommodating for extra beds. Very clean and great location!!

Posted by , from Warwick on 4 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Mike

Hi Johnny........thanks so much for taking the time to provide a review. Delighted to have you and your friends at Contessa and hope to see you back here in the not too distant future. Cheers..........Mike

3 out of 5
I like the location but the room on the first day doesn’t have hot water and our wifi was unreasonably disconnected on the first and last night of our stay.

Posted by on 17 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Mike

To our valued guest, thanks so much for your comments. We discovered the hot water spindle in the apartment was turned off which rectified that problem immediately. We are at a loss to know why it was of. The WIFI did not work on your arrival which we apologize for. This was fixed in the morning. The disconnection was automatic after seven days. We look forward to welcoming you and your family back to Contessa in the future and thank you for such positive feedback about our team.

4 out of 5
Fantastic short stay. Very enjoyable. Would stay again. Easy check-in

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by reception

Thank you very much for a great review

5 out of 5

Posted by on 1 Jul. 2019

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Comment from Hotel Management

12 Aug. 2019 by management

Thank you for your rating, hope to see you again

5 out of 5
The indoor pool was fantastic! we didn't have great weather so made wonderful use of indoor pool and spa. The outdoor pool was large and the grounds were immaculate. The only downside was no BBQ - easily fixed.

Posted by , from tauranga, NZ on 28 Apr. 2019

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4 out of 5
The view was amazing, the rooms big and spacious the facilities 2 pools 2 spas tennis courts gym sauna, it had it all

Posted by , from Central Victoria on 2 Apr. 2019

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5 out of 5
Staff super friendly and happy to help out. We accidentally locked our keys in the room and the manager came in from home to get us in. He was very pleasant even on his day off.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

6 Mar. 2019 by SJ

Thank you for staying at Contessa we always try our best to make your stay memorable and was a pleasure to know we could be off some assistance and help you get back to your apartment no matter what the time or day. Till we see you next time :-)

4 out of 5
The irons didn't work. One had paint coming of the ironing plate and the other one didn't work. Not a big fan of tv checked out the foxtel and it didn't work ether. eg It would not register.

Posted by on 26 Jan. 2019

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Comment from Hotel Management

6 Mar. 2019 by SJ

We are sorry to read that your stay had some small issues, and that some items in the apartment didn't work. When you come and stay in the future please come and see reception to reports these as we are always happy to have the items replaced if needed or to get them to work for you. Foxtel should have worked had we known the manager would have gone straight up and fixed the issue. Be great to see you again.

About the Contessa Holiday Apartments

Location 1 Serisier Avenue, Main Beach, QLD 4217

Property Features

Contessa Holiday Apartments offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a spa tub. WiFi is free in public spaces. A fitness center, a sauna, and tour/ticket assistance are also featured at Contessa Holiday Apartments. Self parking is free. This 4-star Gold Coast apartment is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 34 levels
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Coolangatta Airport (OOL) (30.7 km / 19.1 mi)
  • Parking: Free self parking

Room Amenities

Contessa Holiday Apartments offers 31 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and ceiling fans.

  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony or patio
  • Cable channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:30 AM - noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel does not accept group bookings during annual school leavers’ celebrations.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests planning to arrive after hours must contact the property in advance to receive special check-in instructions.

This property's front desk is open during the following times:

  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:30 AM - noon
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 35.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Contessa Condominiums
  • Contessa Condominiums Apartment
  • Contessa Condominiums Apartment Main Beach
  • Contessa Condominiums Main Beach
  • Contessa Main Beach
  • Contessa Condominiums
  • Contessa Apartments Main
  • Contessa Holiday Apartments Apartment
  • Contessa Holiday Apartments Main Beach
  • Contessa Holiday Apartments Apartment Main Beach

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.