Novotel Southampton

4.0 star property
Hotel with a restaurant, near Southampton Cruise Terminal

Photo gallery for Novotel Southampton

Exterior
Daily to-go breakfast (GBP 18.00 per person)
Exterior
Miscellaneous
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
The current price is AU$105
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
1 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(81 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(19 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 Double Bed, Accessible

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Separate bath and shower
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Eco-friendly toiletries
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Southampton

Novotel Southampton places you in the centre of Southampton, within just a 15-minute stroll of popular places like Southampton Cruise Terminal and WestQuay Shopping Centre. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Elements, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 5382 square feet (500 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a gym. Each morning to-go breakfast is available. There's also the convenience of self parking. .Attractions within a 15-minute drive of this 4-property class Southampton City Centre hotel include New Forest National Park and Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.6 km
  • Mayflower Theatre - 9 min walk - 0.8 km
  • Southampton Guildhall - 10 min walk - 0.9 km
  • Mayflower Park - 11 min walk - 0.9 km
  • Southampton Cruise Terminal - 14 min walk - 1.2 km

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mayflower Village - ‬8 min walk

About this property

Novotel Southampton

Hotel with a restaurant, near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

What is the cancellation policy at Novotel Southampton?

Novotel Southampton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Southampton?

As of 10 Jan 2026, prices found for a 1-night stay for 2 adults at Novotel Southampton on 1 Feb 2026 start from AU$105.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Southampton?

Yep, Novotel Southampton has a self car park with in/out privileges for GBP 12 per night. A self car park is also available, for a fee.

Are there any beaches close to Novotel Southampton?

The closest beach to Novotel Southampton is Calshot Beach (12.5 km).

Does Novotel Southampton serve breakfast?

Sure does, to-go brekkie is served daily.

Is there a free airport shuttle available at Novotel Southampton?

No, Novotel Southampton does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Southampton?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Southampton?

Check-in begins at 3:00 PM. Check-out time is noon.

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Quiet
Stayed 3 nights in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Crispin, Havelock North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station. Clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

8/10 Good

Aimee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, reception were lovely and even gifted my daughter a present for her birthday. Lovely toy area for children to play in. Only issue we had was that the room was very hot and aircon wouldn’t turn on and we were next door to a room that had dogs barking all night - wasn’t aware that dogs could stay at the hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Marius

Business traveller
Liked: Cleanliness, staff & service, room comfort
The hotel has potential but clearly is not at a 4 star level. The room did not have A/C which proved to be an issue as the room got very hot for some reason. More importantly, the shower did not work properly neither in terms of fixtures (which appeared to be loose) nor in terms of the temperature (I could not get the water beyond lukewarm level despite trying everything)- here I am not sure if it wasn’t “too late” as my shower was around 11pm..Anyways, sink water seemed OK when I used it temperature wise. On the positive side, there is a small gym and also a poll (small too- also not usable at the time of this review) and a sauna. Again, some care and love would be appreciated in terms of these facilities. Size is also insufficient for how large is the hotel. Staff was nice and trying to accommodate as best they could. Big issue is also the noise from the nearby highways where Batmans and Robins are up till mightnight and early risers too. Overall I would say, a 6/7 out of them. With some improvements, it could be a good one, as location is good and there is potential.
Stayed 1 night in Oct 2025

10/10 Excellent

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Autumn 25 season

Pool was not open . I booked this hotel to be able to use the pool I was disappointed on arrival to be told pool out of use .
Stayed 3 nights in Sep 2025

8/10 Good

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice room. Friendly staff
Stayed 1 night in Sep 2025

6/10 Okay

Scarlett, Cumming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. The room, however, has no a/c (a fan was provided though), the beds are EXTREMELY hard (but not lumpy or slanted), and the pillows are about as thick and fluffy as a dryer sheet. There is a small fridge, bathroom in the room, and there are two small elevators. It is VERY close to McDonald's, TGIF Friday's, and the cruise port.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful especially given our late arrival. They helped printing tags and were very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool as advertised on Expedia. We pury chose this hotel for our stay to make use of the pool. Children were excited, went down in our swimgear only for reception to tell us the pool has been closed since May and they have frequently asked expedia to remove the pool from their adverts. Either way we were not aware of this and have paid a price for a hotel with a pool and sauna etc when actually we just had a room for 2 nights.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamie, Bathgate

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to the cruise port for ongoing travels. Tgi Fridays and Mcdonalds literally on your doorstep. Large rooms but no AC. Looking a bit tired but clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

10/10 Excellent

Harold, LANGLEY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very close to the central train station and the cruise ship terminal, both walkable.
Stayed 1 night in Sep 2025

10/10 Excellent

Caroline

Stayed 1 night in Aug 2025

2/10 Terrible

Leslie

Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train, cruise terminal and old Southampton.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Liked: Cleanliness, staff & service
The food offerings were really poor. Only half the menu in the restaurant available. Poor quality food when it arrived. Room service breakfast cold and some ordered items not available. The room was ok for a one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Staff excellent, however its an older building and some of the main fittings are getting a little worn although the bed and furniture is all fine. No aircon was ok in september but I wouldnt go back when its higher temperatures. not even any biscuits to have with my tea. would probably save the money and book into the ibis or ibis budget across the carpark next time.
Stayed 2 nights in Sep 2025