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DoubleTree by Hilton York

4.0 star property
Hotel with a restaurant, 5-minute walk to Shambles

Photo gallery for DoubleTree by Hilton York

Exterior
Café
Coffee shop
Reception
Junior Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is AU$153
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

View all photos for Two Room Family Room

Bathroom

Two Room Family Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Designer toiletries
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.4 out of 10
Good
(26 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Designer toiletries
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

About the area

York

DoubleTree by Hilton York puts you in the heart of York, within just a 10-minute stroll of Shambles and York Minster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The Yorkshire bar & grill serves local cuisine and is open for breakfast, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class The Groves hotel include Merchant Adventurers' Hall and Jorvik Viking Centre.

What's nearby

  • York St. John University - 3 min walk - 0.3 km
  • York Minster - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Dungeon - 10 min walk - 0.9 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪Black Swan Inn - ‬5 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk
  • ‪The Cross Keys - ‬3 min walk

About this property

DoubleTree by Hilton York

Hotel with a restaurant, 5-minute walk to Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Lunch and dinner served, international cuisine
Radisson Hotel York
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$156
includes taxes & fees
11 Jan - 12 Jan 2026
Radisson Hotel York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton York?

As of 23 Dec 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 11 Jan 2026 start from AU$153.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton York?

Yep, DoubleTree by Hilton York has an uncovered self car park for GBP 25 per day. A self car park is also available, for a fee.

Is DoubleTree by Hilton York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton York is a hit with families.

Does DoubleTree by Hilton York serve breakfast?

Yeah, our guests enjoy the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton York?

No, DoubleTree by Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton York?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton York?

Dogs are welcome at DoubleTree by Hilton York, with food and water bowls on offer.

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1005 reviews
Rating 8 - Good. 301 out of 1005 reviews
Rating 6 - Okay. 160 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lewis O

Stayed 1 night in Sep 2025

10/10 Excellent

Crispy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hotel for the city
Stayed 1 night in Sep 2025

6/10 Okay

KELLIE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed in Room; Amazing Location

We were put in a room that had no Wifi, no air conditioning and a fan. We were offered to move rooms, however, we were only there for 2 nights and this would take away from our time in York. Location is amazing!! Breakfast was ok, very crowded and hard to get coffee due to how close the coffee machine was to the buffet. Speciality coffee wasn't working on the second morning.
Stayed 2 nights in Sep 2025

4/10 Poor

Rob

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and dirty

We checked into the DoubleTree by Hilton York on 30th August 2025. We were allocated room 52 which is a duplex. The room was dingy, dirty with only half the lights working and slash marks on the wall. We went to the front desk and were allocated room 36 instead, but told to keep 52 for the water because the hot water was off in 36 In 52 there was no plug for the bath, the desk gave us one. On the evening of 30th August I got a call from the hotel saying it was a miscommunication about keeping room 52 and they needed it back. I said that we had originally booked that room for the bath as my husband can't fit in the showers. The manager asked that we keep 36 for the night and change again the next day. In the morning, accessing the bathroom in 36 we saw the appalling state of it. Mildew all over the shower, toilet and sink not attached to the wall, plugs hanging off, paint falling off the ceiling and all over the already dirty floor. I have photos and videos of this. We got out and went for breakfast where the staff there were loudly commenting on how much people had eaten and how fat they were. The front desk (who were fantastic by the way) changed our room again, to an actual clean one. All of this took a day and a half of our 2 day break and was so stressful and disappointing. On checking out we were given 25000 Hilton honors points as compensation. The hotel made the account, which was immediately hacked and someone changed the email connected to it and stole the points.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were friendly enough but there are a distinct lack of facilities i.e room service and no welcome pack to provide any details i.e wi-fi or local amenities, the food was untried so i can not comment on that but the room was needing some tlc, wardrobe door handles and drawer handles with parts missing and shower screen with poorly fitting seals made for a very wet bathroom floor, also i think having to ask reception for a shower/bath mat is a bit much, the cast iron bath although a nice feature is slippy as without one
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Stayed 2 nights in Aug 2025

4/10 Poor

Marian

Disliked: Staff & service
The Bathroom certainly needed maintenance, no towel rail, toilet seat not secure and toilet holder hanging of the wall. Room wasn’t serviced when we arrived back at 4.30pm!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Amazing
Stayed 1 night in Aug 2025

4/10 Poor

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing for a Hilton Hotel. Have stayed in quite a few and this was by far the worst. Reception area was very nice. Because my booking was not sent through to the hotel we had to wait for in excess of 1.5 hours until Expedia and the hotel agreed that I had paid in advance. Because of this I was upgraded to a suite which I felt like it dated back to the 90’s. The curtains and netts were not fixed properly. The carpet was stained, the toilet flush was difficult to use, only certain channels worked on the tv and the whole bedroom and bathroom needed to to fully refurbished. All in all certainly not a hotel I will revisit. Only one plus side was that the location was spot on
Stayed 2 nights in Aug 2025

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and had stains everywhere. There were holes in the floorboards which had been covered by the carpets and the bath panelling was falling about. The only redeeming quality is the location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Staff & service
Really nice hotel with friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly welcome

Lovely staff and great facilities. Beds very comfy. Parking was offsite but not far to walk. Central for all the sites.
Stayed 1 night in Aug 2025

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff and location good, room run down
Stayed 2 nights in Aug 2025

8/10 Good

Mary-Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for all that the City has to offer. Parking is available but limited. Room was comfortable and clean.
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Disliked: Property conditions & facilities
I was given a room on first floor , but then discovered I had 3 more flights of stairs to get into my loft style room ,the air conditioning couldn't cool the room down and it was very uncomfortable even with a fan.
Stayed 3 nights in Aug 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for York. Room was clean, tidy and spacious for 2 people. Air con was not working, but fans provided by reception. We did manage to secure parking, but there is limited parking first come first serve. Make sure you look up back up options and don't rely on the hotel parking. I would definitely stay here again, highly reccomend.
Stayed 1 night in Jul 2025

10/10 Excellent

Kuldip

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely could not fault the staff. The room was clean and we enjoyed being close to York St John University and the shopping hub of the city centre. The food was okay although at breakfast there was sometimes bits missing or run out- no hot water for tea, run out of sausages, etc…. The staff were very attentive and the little texts to check in on us during our stay were lovely.
Stayed 2 nights in Aug 2025

6/10 Okay

Timothy, Telford

Liked: Staff & service
Disliked: Property conditions & facilities
It’s seen better days. The room I stayed in was very rundown. I was constantly disturbed on the Sunday night by rowdy guests in and out of rooms on my corridor - the doors are the type that slam themselves shut. The reception and breakfast areas are well-maintained, the staff were polite and the breakfast was fairly extensive and very nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was just excellent
Stayed 1 night in Aug 2025

4/10 Poor

Louise Russ

Travelled with family
Disliked: Amenities, property conditions & facilities
We were in the Townhouse next door. Wifi not available, aircon broken, room was hot and very noisy, and noisier if windows are open as it is right on the street. Breakfast was just okay. Staff were friendly and mostly helpful. I would not stay here again. I expected better from Hilton.
Stayed 2 nights in Aug 2025

6/10 Okay

Laureen

Travelled with group
Disliked: Property conditions & facilities
Phone did not work. Was fixed next day. The light over sink in bathroom did not work. Shower leaked onto floor but was fixed next day. Air conditioner marginal.
Stayed 2 nights in Aug 2025