Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
Luxury property on the beach, with 7 outdoor swimming pools

Choose dates to view prices

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
Exterior
One Bedroom Swim Up - All Inclusive
Exterior
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Pool
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service

Enjoy the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Popular LocationPunta Sam Ferry Terminal9 min walk
  • Popular LocationPunta Sam Beach9 min walk
  • Popular LocationPlaya Mujeres Golf Club8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Room options

Junior Suite Swim Up 1 King Bed - All Inclusive

10/10 Exceptional

Highlights

Furnished patio
Private plunge pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 170 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

One Bedroom Swim Up - All Inclusive

8/10 Very good

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private plunge pool
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Two Bedroom Ocean View - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 170 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Two Bedroom Ocean View + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Two Bedroom Ocean View + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Ocean View Junior Suite + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View 1 King Bed - All Inclusive

8/10 Very good

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Loft - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

One Bedroom Ocean View + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Ocean View - All Inclusive

7.5/10 Good

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite + Robin Thicke Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Hypo-allergenic bedding
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View 2 Queen Beds - All Inclusive

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite 2 Queen Beds - All Inclusive

10/10 Exceptional

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean View + Elle King Concert

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite 1 King Bed - All Inclusive

9.5/10 Exceptional

Highlights

Balcony
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Ocean Front - All Inclusive

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

One Bedroom Suite - All Inclusive

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 116 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Free Upgrade Mousai Cancun - All Inclusive

Highlights

Private outdoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Garza Blanca Resort & Spa Cancun - All Inclusive. Within just a 10-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 4 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The fine-dining restaurant, Blanca Blue, is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Punta Sam property include Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club.

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk
  • Punta Sam Beach - 9 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Terminal Marítima Isla Mujeres - 78 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • Hiroshi Bar - 2 min walk
  • Caprichos Villa del Palmar - 7 min walk
  • Blanca Blue - 2 min walk
  • Restaurant Marina "Las Jaibas - 4 min drive
  • El Suspiro - 7 min drive

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 452 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with outdoor private hot tubs and iPod docking stations. Beds feature down duvets and premium bedding. A pillow menu is available. Espresso makers and minibars are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, toilets with an electronic bidet and complimentary toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 spa tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • In-room accessibility
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 9 floors
  • Building
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Frequently asked questions

What is the cancellation policy at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun - All Inclusive?

As of 22 May 2024, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun - All Inclusive on 2 June 2024 start from AU$1,043.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive is a short 9-minute walk from Punta Sam Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, there is an onsite spa at Garza Blanca Resort & Spa Cancun - All Inclusive. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a pool?

Yep, and guests recommend it! Garza Blanca Resort & Spa Cancun - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive features 7 outdoor pools, 3 hot tubs and free beach cabanas. All guestrooms come with Hot tubs, premium bedding and 24-hour room service.

What makes Garza Blanca Resort & Spa Cancun - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Hot tubs and rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Garza Blanca Resort & Spa Cancun - All Inclusive.

Is Garza Blanca Resort & Spa Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Garza Blanca Resort & Spa Cancun - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, all rooms come with private hot tubs.

Is there a free airport shuttle available at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Resort & Spa Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, pets and service animals are not allowed.

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 437 out of 607 reviews" "
Rating 8 - Good. 92 out of 607 reviews" "
Rating 6 - Okay. 35 out of 607 reviews" "
Rating 4 - Poor. 20 out of 607 reviews" "
Rating 2 - Terrible. 23 out of 607 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Design is modern, clean and very luxurious! I would say the quality for what it costs is very good. Dinning on the property was VERY good! All the staff is helpful and quick to ask if you need anything. Room was unique, fun and very comfortable. Also there are very few rooms on the property that do not have a great view which is not always the case. I was very impressed. The sales staff is aggressive and time consuming which is to be expected. It's a little far from a lot of outside resort activities you may want to do but if you are staying on property it's fantastic.
Stayed 4 nights in Jan 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, except for the sales personnel. We had the same experience when we stayed here in August. We wanted to consider buying into this property, but for whatever reason their message was very inconsistent and unclear, which was a red flag for us during both of our stays. It was a big disappointment because we were very interested. At this point we’ve realized we aren’t their client.
Stayed 7 nights in Feb 2024

6/10 Okay

arati

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking in was gorgeous, just like the pictures. The room was huge and beautiful. The food wasn't the greatest, as expected after reading all the reviews. The staff were okay, but not the friendliest as I had expected. Overall I was expecting more after reading the reviews, but instead, it was average to me.
Stayed 5 nights in Feb 2024

2/10 Terrible

Ricardo, Lake Worth

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Staff was not cordial. Restaurants were not full, but due to staff shortage, waiting time was over 1.5 hours. Staff told me to order via room service. It took 2.5 hours.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deionte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Amazing Stay! Will most definitely be back
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrei

Stayed 6 nights in Feb 2024

4/10 Poor

Hanna

Travelled with group
Timeshare trap. They try to trick you into the timeshare presentation when you check in, so be aware. They don’t have enough restaurants for the amount of people who stay here. It’s super hard to get dinner reservations and long lines for breakfast are common. There is also not enough beach chairs and guests are waking up super early to reserve a spot by the pool. If you get there at 9:30am like me, good luck finding a spot! All chairs are “taken” because people leave personal belongings on chairs and disappear. The pool employee suggested I leave a personal item on the chair to “reserve” it as well, I did that. And the item was gone by the time I returned from lunch, and someone else was using my chair. You can’t adjust thermostat in the room. It’s set to 64 and you can’t change it! Way too cold for me. Good room service and nice pools. But beach is not good. Rocky and has ton of seaweed. If you are looking for beautiful turquoise water, you won’t find it here. I’ve stayed at much nicer resorts in Mexico and they were way less expensive.
Stayed 4 nights in Feb 2024

10/10 Excellent

Renato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2024

8/10 Good

Andreana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Nima

Stayed 7 nights in Feb 2024