10/10 Excellent
caleb
Travelled with family and small children
18 Mar 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay!
Our stay at Garza Blanca was truly exceptional, and it was made even more special by the incredible staff. From the moment we connected through Expedia, *Daniela* was amazing. She ensured that my husband’s birthday was unforgettable, going above and beyond to make us feel welcomed. She is incredibly kind, polite, and genuinely cares about guests’ experiences. Every hotel needs someone like *Daniela* who runs things with such dedication!
*Yuri*, our butler, was outstanding from day one. She provided excellent recommendations for restaurants and activities that the entire family enjoyed. Her attention to detail and commitment to making our stay seamless did not go unnoticed, she made sure we were always well-informed and comfortable.
The Kids Club team, including *Karen* and *Carmen*, were phenomenal! Our kids were engaged in fun activities the entire time, and they absolutely loved being there. They never wanted to leave, which speaks volumes about how wonderful and caring the team is.
*Adrian* was incredibly helpful with our suitcases and always ensured we had water. His politeness and positive attitude made our experience even better.
Beyond the exceptional service, the beach was pristine and well-maintained, making it a perfect spot to relax. Our room had breathtaking views, adding to the luxury of our stay. The restaurants were elegant and offered a wide selection of delicious, well-presented food. Every meal was a treat
caleb
Stayed 7 nights in Mar 2025