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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
Luxury property on the beach, with 7 outdoor pools
VIP Access

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Front of property
Exterior
View from room
View from room
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Hot tub
  • Room service
  • Spa
The current price is AU$911
includes taxes & fees
3 Sept - 4 Sept

Explore the area

View map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Beach
    ‪11 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪44 min drive‬
  • North Beach
    ‪45 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite Swim Up 1 King Bed

View from room

Junior Suite Swim Up 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

View from room

Two Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 170 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up | Living area

One Bedroom Swim Up

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished patio
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 170 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

View from room

Junior Suite Ocean View 1 King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft

Three Bedroom Loft | Terrace/patio

Three Bedroom Loft

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 447 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View

View from room

One Bedroom Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds

Junior Suite Swim Up 2 Queen Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds

View from room

Junior Suite Ocean View 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

2 bedrooms, premium bedding, down duvets, minibar

Junior Suite 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed

View from room

Junior Suite 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 403 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite

IPod dock

One Bedroom Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 116 sq m
  • 1 bedroom
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
2 bedrooms
  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Garza Blanca Resort & Spa Cancun - All Inclusive. Within just a 10-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this all-inclusive property include 4 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The fine-dining restaurant, Blanca Blue, is open for dinner. With 2 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and free water park. Additionally, you'll find free Wi-Fi in public areas, a gym and a free children's club. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Punta Sam property include Ultramar Ferry Puerto Juárez and Cancun Mall.

What's nearby

  • Punta Sam Beach - 11 min walk - 1.0 km
  • Punta Sam Ferry Terminal - 11 min walk - 1.0 km
  • Playa Mujeres Golf Club - 5 min drive - 4.2 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 8.1 km
  • North Beach - 45 min drive - 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • ‪The Deli - ‬5 min walk
  • ‪The Rooftop - ‬1 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor pools
Garza Blanca Resort & Spa Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun - All Inclusive, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 1 building
  • 452 guestrooms or units
  • 9 levels
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets and premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 16 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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includes taxes & fees
2 Sept - 3 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados
  • Hiroshi
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Griddle
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Frequently asked questions

What is the cancellation policy at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun - All Inclusive?

As of 28 Aug 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun - All Inclusive on 3 Sept 2025 start from AU$911.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive has a free self car park, free valet parking and free extended parking.

Are there any beaches close to Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, Garza Blanca Resort & Spa Cancun - All Inclusive is a short 9-minute walk from Punta Sam Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, there is an onsite spa at Garza Blanca Resort & Spa Cancun - All Inclusive. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as beachside massages.

Does Garza Blanca Resort & Spa Cancun - All Inclusive have a pool?

Yep, and guests love it! Garza Blanca Resort & Spa Cancun - All Inclusive has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Resort & Spa Cancun - All Inclusive?

Garza Blanca Resort & Spa Cancun - All Inclusive features 7 outdoor pools, 3 hot tubs and free beach cabanas. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Garza Blanca Resort & Spa Cancun - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Garza Blanca Resort & Spa Cancun - All Inclusive.

Is Garza Blanca Resort & Spa Cancun - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Garza Blanca Resort & Spa Cancun - All Inclusive is a hit with families.

Is there a free airport shuttle available at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Resort & Spa Cancun - All Inclusive?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Resort & Spa Cancun - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Garza Blanca Resort & Spa Cancun - All Inclusive?

No, pets and service animals are not allowed.

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 732 out of 1036 reviews
Rating 8 - Good. 153 out of 1036 reviews
Rating 6 - Okay. 63 out of 1036 reviews
Rating 4 - Poor. 40 out of 1036 reviews
Rating 2 - Terrible. 48 out of 1036 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, safe, excellent staff
Stayed 5 nights in May 2025

10/10 Excellent

Yousuf

Stayed 4 nights in May 2025

10/10 Excellent

Khadija

Liked: Cleanliness, amenities, property conditions & facilities
Great property!
Stayed 3 nights in May 2025

10/10 Excellent

Brittani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hands down best all inclusive I’ve ever been to in Mexico. Out of probably 30. The Cabo Garza Blanca is just as good, I got married there last year. The food and drinks are so good, not comparable to any other all Inclusive I’ve ever been to.
Stayed 3 nights in May 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food was top quality however desserts could have been better. Kid friendly and wonderful staff. Not sure why there was no turn down service on Sunday night. Overall great experience and sleek new amnenities, we would reccommend and come again.
Stayed 3 nights in May 2025

10/10 Excellent

Venriha

Stayed 4 nights in May 2025

10/10 Excellent

Lourdes M.

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all inclusive I’ve been in a while .
Stayed 3 nights in May 2025

10/10 Excellent

ROSA MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEST RESORT...
Stayed 3 nights in May 2025

10/10 Excellent

Happy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A True 5-Diamond Experience! From the moment we arrived, everything about this resort exceeded our expectations. The service was impeccable—warm, attentive, and professional at every turn. Dining here is a culinary journey, with gourmet restaurants offering Mexican, Italian, Japanese, and contemporary Chinese cuisine. The variety and quality are outstanding, and they cater beautifully to vegetarian, vegan, and gluten-free preferences. The views are simply breathtaking. The resort is nestled against a stunning turquoise beach that looks like it’s straight out of a postcard. It’s the perfect destination for pure relaxation and indulgence. Truly a luxurious getaway—we’ll definitely be returning!
Stayed 5 nights in May 2025

8/10 Good

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is constraction, dirty ocean
Stayed 7 nights in May 2025

10/10 Excellent

Lisdeivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love all amenities from this resort
Stayed 3 nights in May 2025

10/10 Excellent

Maria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Sonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Garza Blanca! The room was absolutely beautiful—spacious, with a full kitchen, two bathrooms, and a stunning view that made our trip even more special. One of the best parts was how easy it was to get dinner reservations at the resort’s restaurants. We prebooked in advance, which I highly recommend. Every restaurant we tried was good, and the staff throughout the resort were incredibly kind and attentive. A quick tip: even though this is an all-inclusive resort, it’s a good idea to bring some cash, as tipping is definitely expected and appreciated by the servers. The only downside during our stay was the internet—it was very slow, which made things a bit inconvenient when trying to use apps or stay connected. Also, I suggest avoiding the Expedia shuttle service. It was overpriced compared to other options. We paid $20–$30 for an Uber from the airport to the resort, and it was way more convenient. We also took an Uber to Mercado 28 for souvenirs, and it cost just $6–$10. Just make sure to download the Uber app before arriving at the hotel, since the slow Wi-Fi can make downloads difficult. Other than that, everything about our stay was fantastic. We’d definitely come back!
Stayed 3 nights in May 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort is very nice and clean and staff are friendly. Breakfast buffet was amazing! Other dining options were good. Not enough loungers and umbrellas by the pool. If you didn’t get to one early enough you were pretty much all for the day. Staff tell you you’re not supposed to reserve them but then they go ahead and reserve for people. Felt like the service went down hill when you didn’t join their membership club.
Stayed 10 nights in May 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, We been to Cancun many many times and only stay in all inclusive and this by far is the best all inclusive resort we have ever been to. No lie!!!!! Never have I have ever said I wanted to come back to the same resort until i experienced Garza Blanca. From the first second getting off the bus, we were greeted with a moist towel and then a glass of champagne while waiting to check in. Check in was quick and simple. We were upgraded to an ocean view 1 bedroom suite thanks to our VIP status with Expedia. Room was absolutely beautiful and clean. We were immediately greeted by our butler Andres and his partner Josue who were always available if we needed anything. Food was amazing. Breakfast buffet was top notch compared to all other resorts we’ve been to. All the restaurants were gourmet quality. Especially loved the 2 Asian restaurants. The staff were exceptionally in all restaurants. The pools were great too. Never too crowded and had no problems finding seats. Great service by Roberto and Alejandro who always made sure our drinks were refreshed. Not gonna lie, beach was eh. Water was cloudy. Be careful when walking into the water, rocks galore. Just stay and enjoy the pools as we did. All said and done, we definitely coming back but during off peak season. Less crowds and more enjoyable with less noise if you know what I mean.
Stayed 5 nights in Apr 2025

10/10 Excellent

Sameena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Brenda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and well kept. The pools are nice big enough to not feel crowded. Staff is over the top good everyone was very friendly. Only downside the beach is not the best. We took the ferry to Playa Norte in Isla mujeres that beach is beautiful
Stayed 5 nights in May 2025

10/10 Excellent

Prabal, Natick

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and food options. My family (including 2 small kids) enjoyed the resort and all the amenities.
Stayed 3 nights in Nov 2024

8/10 Good

Rene Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent super clean the food is excellent the staff is in the room was excellent, the butler service Gustavo is the best. Couple things I didn’t like, no buffet for lunch and for dinner most of my stay was closed due to low guests i paid my full price so i expect full amenities even if im the only one in the hotel that’s the fair thing to do. Another disliked is every time i order drink food at the bar or pool at the restaurant in the end i have to wait for the staff to bring me a check to sign i paid for all inclusive why do i need to sign everytime i order something it doesn’t make any sense to me. Last thing is food take wayyy to long to get to the table in all the places of food in the hotel and im talking about when you order food you will have to wait 25-35min for the food, thats unacceptable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family vacation at Garza Blanca Cancun
Stayed 4 nights in Apr 2025

10/10 Excellent

Janny, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,awesome food and great staff. The hotel only needs more activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Bridgette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High end all inclusive

The Best Butlers EVER! Alvaro and Mario treated us like royalty. Food and drinks were very good. My kids really liked the kids club. Great entertainment as well.
Stayed 6 nights in Apr 2025

8/10 Good

Sonnia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of coordination with late check out on three rooms. Got deactivated the keys to the room at the regular check out time. Service was good, however there's a room for improvement.
Stayed 4 nights in Apr 2025