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4.5 out of 5

"The rooms were beautiful, however the aircon did not work through the night and the beds were quite hard to sleep on. Didn’t get to sleep well " More

By a verified traveller on Sun 25 Oct 2020

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Hotel Description

Quest Kelvin Grove puts you in the heart of Brisbane, connected to a shopping center and within a 20-minute stroll of La Boite Theatre and Brisbane Arts Theatre. Highlights at this luxury property include an outdoor swimming pool, a 24-hour fitness center, and a conference center.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free wired Internet, and an iPod dock. A microwave and a stovetop make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. A DVD player, a safe, and a hair dryer are also available.

This business-friendly apartment building offers free WiFi in public areas, express check-out, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and luggage storage. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4.5-star Kelvin Grove property include Suncorp Stadium and Roma Street Parkland.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$171* Per night/room 24 Jan. - 25 Jan.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 7 Max

One Bedroom Romantic Night

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Romantic Night

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Kelvin Grove ratings based on 97 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Kelvin Grove

Everyone (81) Couples (6) Business (1) Family (8)
3 out of 5
The rooms were beautiful, however the aircon did not work through the night and the beds were quite hard to sleep on. Didn’t get to sleep well

Posted by on 25 Oct. 2020

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Comment from Hotel Management

4 Jan. 2021 by Quest Kelvin Grove

Dear Dannielle, Thank you for your star rating for Quest Kelvin Grove. Please be advised out friendly team are approachable anytime during your stay to make your stay more comfortable. We do offer mattress toppers please request one for your next stay :). Happy New Year! Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5
Walking distant from the stadium, we had a great stay!

Posted by on 18 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Quest Kelvin Grove

Dear Traveler, Thank you for your five star rating for Quest Kelvin Grove. We are delighted that you enjoyed your stay. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5
Fabulous place to stay and lady on front desk was very helpful

Posted by on 17 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Quest Kelvin Grove

Dear Traveler, Thank you for your five star rating for Quest Kelvin Grove. We are delighted that you enjoyed your stay. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5
Excellent across the board , location, apartment size, facilities , cleanliness, staff, value for money . A great find

Posted by on 6 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Quest Kelvin Grove

Dear Nigel, Thank you kindly for your review. We are so delighted to hear that we met your needs on all fronts for your visit to Kelvin Grove. Please call us when you wish to book again, whether it be for business or leisure, and we will ensure that you are well looked after once more. Warm Regards, The Quest Kelvin Grove Team

5 out of 5
Very quiet , great little snacks, very helpful staff

Posted by on 3 Oct. 2019

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Comment from Hotel Management

8 Oct. 2019 by Quest Kelvin Grove

Dear Traveler, Thank you for your five star rating for Quest Kelvin Grove. We are delighted that you enjoyed your stay. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

4 out of 5
No bins for smokers or smoking areas. More tea, coffee and particularly sugar needed

Posted by on 26 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Quest Kelvin Grove

Dear Traveler, Thank you for your star rating for Quest Kelvin Grove. We are delighted that you enjoyed your stay. Reception staff are always happy to assist guests needs with amenities. We look forward to your next stay with us. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5
Great service, went out of their way to make sure we could get to our function on time

Posted by on 22 Jun. 2019

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Comment from Hotel Management

26 Jun. 2019 by Quest Kelvin Grove

Dear Guest, Thank you kindly for your lovely review. At Quest Kelvin Grove, our staff take pride in ensuring guests receive an exceptional experience during their stay. We look forward to welcoming you back to stay with us again soon. Warm Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5

Posted by on 13 Jun. 2019

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Comment from Hotel Management

19 Jul. 2019 by Veronica

Thank you for your kind review of Quest Kelvin Grove, we very much appreciate all your feedback. We look forward to welcoming you back in the near future. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5
It was all good Close to where we wanted to be , clean and tidy

Posted by on 6 Jun. 2019

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Comment from Hotel Management

8 Jun. 2019 by Quest Kelvin Grove

Dear Guest, Thank you for your five star rating for Quest Kelvin Grove. We are delighted that you found the location very convenient and you enjoyed your stay. We look forward to your next stay with us. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

5 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Quest Kelvin Grove

Dear Guest, Thank you for your five star rating for Quest Kelvin Grove. We are delighted that you enjoyed your stay. Kind Regards, The Front Office Manager & The Quest Kelvin Grove Team

Property Features

Quest Kelvin Grove offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. Event space at this apartment measures 689 square feet (64 square meters) and includes a conference center. The luxury Quest Kelvin Grove also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Brisbane apartment is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 6 levels
  • 689 sq ft of conference space
  • 64 sq m of conference space
  • Built in 2015
  • Charging station for electric cars
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (17.3 km / 10.7 mi)
  • Train station: Brisbane Roma Street Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Kelvin Grove offers 85 air-conditioned accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Brisbane apartment provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • DVD player
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests planning to arrive outside of normal reception hours must contact this property in advance.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Sunday: 10:00 AM - 6:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Cribs (infant beds) are available for AUD 5.0 per day.

Pet Policy

  • Pets: AUD 300 per accommodation, per week
  • Maximum 1 per room (weight limit: 22 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per day
  • Pet fee: AUD 300 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 40 (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.26 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Kelvin Grove Apartment
  • Quest Kelvin Grove
  • Quest Kelvin Grove Apartment
  • Quest Kelvin Grove Kelvin Grove
  • Quest Kelvin Grove Apartment Kelvin Grove
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.