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4.3 out of 5

"Very clean Staff awsome Bed uncomfortable was the only flaw " More

By a verified traveller on Sat 15 Aug 2020

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Hotel Description

Park Regis North Quay places you in the center of Brisbane, within just a 15-minute stroll of popular places like South Bank Parklands and Roma Street Parkland. Highlights at this hotel include a restaurant and an outdoor swimming pool.

All 64 rooms feature free WiFi, TVs, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Safes, hair dryers, and phones are also available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Buffet breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7 AM and 10 AM. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Brisbane Central Business District hotel, attractions include XXXX Brewery and Treasury Casino.

Superior Room, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$100* Per night/room 29 Sep. - 30 Sep.

Superior Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 1 Bedroom, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Apartment, 2 Bedrooms, River View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Superior Apartment, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Regis North Quay ratings based on 618 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Park Regis North Quay

Everyone (374) Couples (175) Business (3) Family (65)
4 out of 5
Very clean Staff awsome Bed uncomfortable was the only flaw

Posted by , from Brisbane on 15 Aug. 2020

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Comment from Hotel Management

21 Aug. 2020 by April

Dear David, Thank you for taking the time to review our hotel, I am most pleased that you found your stay enjoyable. We are delighted to hear that our staff were able to contribute to making your visit to Brisbane more enjoyable. This is exactly the type of experience we aim to deliver to each & every guest. We also wanted to apologise for the bed being uncomfortable that this did not meet your expectations. Once again, I appreciate your kind words & look forward to seeing you next time you stay with us. Stay Well, April Blyth Duty Manager

5 out of 5
The Property was clean & quiet. Staff were pleasant.

Posted by on 27 Jul. 2020

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Comment from Hotel Management

28 Jul. 2020 by April

Dear Guest, We would like to say thank you for taking the time to review our hotel, It is always nice to hear positive comments. We are happy that we have meet your expectations. We look forward to welcoming you back in the near future. StayWell, April Blyth Duty Manager

4 out of 5
More coffee and tea varieties would have been better. I was really looking forward to getting room service, however due to Covid19 there was unfortunately none available. I did have a very comfortable sleep and the shower was nice and hot

Posted by , from Brisbane on 26 Jun. 2020

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Comment from Hotel Management

20 Jul. 2020 by April

Dear Laura Lou, We would like to say thank you for taking the time to review our hotel. We do appreciate your feedback as this helps us to improve our service. Our restaurant is closed due to Covid 19 which can not be helped, we do apologise for the inconvenience this may have caused. However we are pleased to read that you enjoyed a good nights sleep. We look to welcome you back in the near future. StayWell, April Blyth Duty Manager

3 out of 5
Ok for the cost but in need of a refurb for the bathrooms and carpet needs replacing. Staff were fantastic

Posted by , from Brisbane on 25 Mar. 2020

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Comment from Hotel Management

2 Apr. 2020 by April Blyth

Dear Mr Robbo, We would like to say thank you for taking the time to review our hotel, we do appreciate your feedback. We do apologize that we do not fully meet your expectations regarding our rooms, we are in the process of updating our rooms, so we can understand. However we are most pleased that our staff were fantastic as we aim to make all our guests feel welcome. We look to welcoming you back in the near future. StayWell, April Blyth Front Desk Supervisor

4 out of 5
I was upgraded to an apartment which was very nice, the staff were helpful and pleasant but unfortunately the restaurant had closed due to the coronavirus so I had to search the area for food which wasn’t an easy feat as most places were closed.

Posted by on 22 Mar. 2020

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Comment from Hotel Management

25 Mar. 2020 by April Blyth

Dear Guest, We would like to thank you for taking the time to review our hotel, we do appreciate your feedback. We are please to read that you were happy with our staff and your upgrade. We do agree with you that our restaurant was closed during your stay and most places due to the coronavirus, this is beyond our control, It is for your health and safety as this was the governments decision. We apologise we did not fully meet your expectations. We do hope you decided to stay with us again in the near future once things eventually go back to normal. StayWell, April Blyth Duty Manager

4 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

2 Apr. 2020 by April

Dear Guest, We would like to say thank you for taking the time to review our hotel. Stay Well, April Blyth Front Desk Supervisor

5 out of 5
Great room nice and clean but air con let off pungent stench

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Mar. 2020 by April Blyth

Dear Guest, Thank you for taking the time to review our hotel, we do appreciate your feedback, we do apologise that our Air Conditioner caused some discomfort during your stay with us. We are in the process of having them serviced. Thank you for your feedback, we look forward to welcoming you back in the near future. StayWell, April Blyth Duty Manager

5 out of 5

Posted by on 3 Feb. 2020

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Comment from Hotel Management

2 Apr. 2020 by April

Dear Guest, We would like to say thank you for taking the time to review our hotel. Stay Well, April Blyth Front Desk Supervisor

5 out of 5
On NorthQuay walking easy to the city. Quiet location. Parking available easily

Posted by on 25 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Maggie

Dear Guest, Thank you for taking the time to review our hotel. I am pleased to read you enjoyed your stay & delighted that the location and parking met your expectations. I look to welcoming you back again at Park Regis North Quay. Stay Well, Reception Team

5 out of 5
Quick and early checkin + upgrade! Fantastic apartment with amazing view down the river. Great location.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Maggie

Dear Guest, Thank you very much for choosing to stay at Park Regis North Quay and for sharing your kind review with us. I must agree that our location is second to none. We look forward to welcoming you back again. Stay Well, Guest Service Agent

About the Park Regis North Quay

Location 293 North Quay, Brisbane, QLD 4000

Property Features

Park Regis North Quay offers its guests an outdoor pool and a fitness center. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. Tour/ticket assistance, barbecue grills, and laundry facilities are also featured at the business-friendly Park Regis North Quay. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Brisbane hotel is smoke free.

  • 64 guestrooms or units
  • 24 levels
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brisbane, QLD Airport (BNE) (18.6 km / 11.5 mi)
  • Train station: Brisbane Roma Street Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Regis North Quay offers 64 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Park Regis North Quay has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Cribs (infant beds) are available for AUD 30.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Park Regis North Quay

Policies

Free WiFi is limited to 250 MB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 24.00 for adults and AUD 16.00 for children (approximately)
  • Self parking fee: AUD 32.00 per night
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • North Quay
  • North Quay Park Regis
  • Park Regis North Quay
  • Park Regis North Quay Brisbane
  • Park Regis North Quay Hotel
  • Park Regis North Quay Hotel Brisbane
  • Park Regis Quay
  • Regis North Quay
  • Hotel Park Regis North Quay
  • Park Regis North Quay Hotel
  • Park Regis North Quay Brisbane
  • Park Regis North Quay Hotel Brisbane

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.