The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Front of property – evening/night
Point of interest
Indoor pool
Grand Deluxe Harbour View Suite
Grand Deluxe Harbour View Suite
Luxury
5.0 star property
9.2

Wonderful

Modern elegance in Auckland's heart

Beautifully modern and centrally located, this hotel offers stunning views and easy access to Auckland's vibrant attractions. Unwind in the luxurious pool, sauna, and spa, or enjoy personalised touches for special occasions, making every stay unforgettable.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$194
includes taxes & fees
1 June - 2 June

Explore the area

View map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Grand King Room

9.4 out of 10
Exceptional
(111 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Harbour View King Room

9.8 out of 10
Exceptional
(21 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Deluxe King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbour view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Deluxe Harbour View Suite

  • Harbour view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Opulence Suite

  • Harbour view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Auckland

A luxury stay in the heart of Auckland awaits you at The Grand by SkyCity. Within steps you'll find SkyCity Casino and Sky Tower. Highlights at this family-friendly hotel include 11 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to East Day Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the hot tub and steam room. Enjoy the indoor swimming pool, gym and sauna. Other amenities include a casino, free Wi-Fi in public areas and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class Auckland Central Business District hotel include University of Auckland and Princes Wharf.

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland (AKL-Auckland Intl.) - 27 min drive

Restaurants

  • ‪The Fiddler - ‬1 min walk
  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪Wongkok Cafe & Bar 旺角餐廳 - ‬1 min walk
  • ‪The Lord Nelson - ‬2 min walk

About this property

The Grand by SkyCity

The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business centre, a meeting room, and limo/town car service are available. A casino, a fitness centre, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 45.00 for adults and from NZD 24.00 for children
  • Self-parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Grand by SkyCity?

The Grand by SkyCity offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grand by SkyCity?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at The Grand by SkyCity on 1 June 2026 start from AU$194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grand by SkyCity?

Yep, The Grand by SkyCity has a self car park for NZD 35.00 per night. A self car park is also available, for a fee.

Are there any beaches close to The Grand by SkyCity?

The closest beach to The Grand by SkyCity is Takapuna Beach (6.8 km).

Is there a spa on site at The Grand by SkyCity?

Yep, East Day Spa is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Grand by SkyCity have a pool?

The Grand by SkyCity has an indoor pool.

What luxury perks are available at The Grand by SkyCity?

The Grand by SkyCity features a full-service spa, an indoor pool and 11 restaurants.

What makes The Grand by SkyCity a romantic place to stay?

A hot tub and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at The Grand by SkyCity.

Is The Grand by SkyCity family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that The Grand by SkyCity is a hit with families.

Does The Grand by SkyCity serve breakfast?

Yeah, our guests are hooked on the buffet breakfast here! Served on weekdays from 6:30 AM to 10:30 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at The Grand by SkyCity?

No, The Grand by SkyCity does not offer an airport shuttle service.

Is there a bar or restaurant at The Grand by SkyCity?

Yep, The Grand by SkyCity has 11 restaurants.

What time are check-in & check-out at The Grand by SkyCity?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Grand by SkyCity?

No, pets are not allowed.

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1525 out of 2037 reviews
Rating 8 - Good. 307 out of 2037 reviews
Rating 6 - Okay. 122 out of 2037 reviews
Rating 4 - Poor. 46 out of 2037 reviews
Rating 2 - Terrible. 37 out of 2037 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the places we wanted to visit. Gym was real good too.
Stayed 1 night in Apr 2026

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well priced and great location
Stayed 1 night in Apr 2026

10/10 Excellent

Ben

Stayed 2 nights in Mar 2026

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service
Great location, could do with a bit more maintenance upkeep. The bed was ok but is ageing, could do with new beds. Staff were mostly nice, some were very friendly and others not so much, Good pool and gym but Spa needs fixing, bubbles aren’t working properly. Room pretty clean, some of the grouting needs the mould removed. To be honest, not sure if would stay here again but we did have a good stay. Not sure I’d recommend to a friend it was just so so. The restaurants around the area are very good. The hotel itself just needs a bit of a freshen up.
Stayed 4 nights in Mar 2026

10/10 Excellent

Brett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Loads of restaurants to choose from Parking a bit tricky
Stayed 1 night in Mar 2026

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic from the moment we walked in until we checked out
Stayed 1 night in Feb 2026

10/10 Excellent

Martin, Oxford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice bed, late check in all OK
Stayed 4 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Laurie

Stayed 2 nights in Jan 2026

6/10 Okay

Navil

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are and but service could use some training on better communication skills in let customer knows about what customers are asking and clear explanation
Stayed 6 nights in Jan 2026

10/10 Excellent

Amy and John

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness
Great helpful friendly staff. Nothing was a problem. Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, our flight was super early and they allowed us into the gym and got us in our room around noon. Great breakfast buffet!
Stayed 1 night in Jan 2026

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & location. All the good stuff
Stayed 1 night in Jan 2026

10/10 Excellent

Jo and James

Stayed 1 night in Jan 2026

8/10 Good

Hirendra

Stayed 1 night in Jan 2026

10/10 Excellent

Argho

Liked: Cleanliness, amenities, property conditions & facilities
They took care of my requests well. My cousin had a good stay
Stayed 2 nights in Jan 2026

8/10 Good

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Kind staff, great amenities, clean room
Stayed 1 night in Jan 2026

4/10 Poor

Nelson

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room locked tired, in need of some refurbishing and the view of industrial rooftops was a big disappointment. I tried the overpriced buffet breakfast with stale pastries, unappealing egg preparation and day old bread and I felt sorry for myself Masu is a restaurant in the main lobby with Polynesian fare. When I read the menu I didn't know what to order because nothing was appetizing. Finally I ordered seared tuna that was presented on a nicely decorated plate but the fish was not even warm (maybe they took it out of the fridge and did a quick sear and then served it). When I mentioned it to the server he offered to re-heat it. A memorable meal in the sense of "never again". The hotel seems to be part of a complex 'Sky" that shares the name with adjacent casino. Sky seems to oversee a number of expensive restaurants in the street block
Stayed 3 nights in Jan 2026

10/10 Excellent

Neil

Stayed 6 nights in Jan 2026

2/10 Terrible

Brindhesha

Stayed 1 night in Jan 2026

10/10 Excellent

Margot

Liked: Cleanliness, amenities, property conditions & facilities
The hotel, staff and service was outstanding. Great location across from casino and transportation around the island.
Stayed 5 nights in Jan 2026

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great views, nice room. Great location
Stayed 1 night in Jan 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 2 nights in Jan 2026