3.9 out of 5

"We were there for the rugby and it was close to all that we needed " More

By a verified traveller on Fri 31 Aug 2018

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Hotel Description

Hotel Grand Chancellor Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Queen Street Shopping District and Princes Wharf. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies.

All 65 rooms feature cable TV, coffee/tea makers and phones. Fridges and microwaves make in-room dining easy, and minibars provide refreshments.

The café, No 1 Hobson Lounge, serves local cuisine and is open for breakfast. Enjoy the indoor swimming pool, fitness centre, spa tub and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café and laundry facilities. Continental breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 3.5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Sky Tower.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$100 per night

Standard Apartment, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Auckland City ratings based on 996 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Auckland City

Everyone (577) Couples (315) Business (4) Students (1) Family (98) Other (1)
5 out of 5
The front staff were very friendly and helpful. The gym facilities were also very good. Although the sauna needs to be hotter!

Posted by on 17 Jun. 2019

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4 out of 5
Close to all the main highlights of the CBD. Clean and tidy with easy parking

Posted by on 8 Jun. 2019

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2 out of 5
Great location, lovely and accommodating reception staff. Cleaning staff were very rude and obnoxious. The room is well appointed and clean BUT very loud and curtains didn’t hide light. No sleep. Not the place to stay if your after a relaxing quieter weekend.

Posted by on 8 Jun. 2019

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4 out of 5

Posted by on 4 Jun. 2019

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5 out of 5
Close to everything, great pool and spa, spacious rooms with a great view, easy check in adn out and ample parking :)

Posted by on 26 May 2019

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3 out of 5
The actual property is fine. The shower is pathetic shape and size. I am only 5 foot 4 and not large by any means but it is hard showering in a triangle shape shower. If you open the shower door and look at the bottom I dont think this has been cleaned in a month or more. I was going to use the oven to cook one night but was so disgustingly dirty. I used salt on the first night it was not replaced. I used the washing machine and spilt some washing powder which was then left uncleaned on the floor for 2 days. Definitely not to the standards of Grand Chancellor hotels in Australia.

Posted by on 18 May 2019

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3 out of 5

Posted by on 13 May 2019

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4 out of 5
Great location bathroom door all swollen at base due to water damage, chipped bath otherwise good.

Posted by on 4 May 2019

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3 out of 5
Bathroom could do with a revamp. Shower over bath was too small.

Posted by on 29 Apr. 2019

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4 out of 5
It is handy to the bottom of the CBD. Room was good. Not much open in Hobson St. on a Sunday evening,

Posted by , from Whangarei on 21 Apr. 2019

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About the Hotel Grand Chancellor Auckland City

Location 1 Hobson Street, Auckland, 1010

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Lift

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. As a guest of Hotel Grand Chancellor Auckland City, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Hotel Grand Chancellor Auckland City. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

  • 1 building
  • 65 guestrooms or units
  • 13 levels
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (21.3 km / 13.2 mi)
  • Train station: Auckland Britomart Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Auckland City offers 65 forms of air-conditioned accommodation with minibars and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room fridges and microwaves. This Auckland hotel provides complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.

No 1 Hobson Lounge – This café specialises in local cuisine and only serves breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 35.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand Chancellor Auckland City
  • Grand Chancellor Auckland City
  • Hotel Grand Chancellor Auckland City Apartment
  • Hotel Grand Chancellor Apartment
  • Hotel Grand Chancellor

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.