4.6 out of 5

"close to where we needed to be and easy to get there " More

By a verified traveller on Fri 24 Aug 2018

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Hotel Description

A luxury stay in The Gap awaits you at Quest Alice Springs. Within a 20-minute stroll, you'll find Alice Springs Reptile Centre and Royal Flying Doctor Service. Highlights at this property include an outdoor swimming pool and in-room free WiFi.

You can enjoy a TV with digital channels, and each apartment features a sofa bed, a DVD player and a coffee/tea maker. A microwave, a hairdryer and an iron/ironing board are also available.

This business-friendly apartment offers free WiFi in public areas, a free food/drink shopping service and a 24-hour front desk. Other amenities include laundry facilities, barbecues and dry cleaning/laundry services. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star The Gap property include National Pioneer Women's Hall of Fame and Alice Springs Convention Centre.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$189 per night

Executive 2 bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Alice Springs ratings based on 106 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Alice Springs

Everyone (53) Couples (33) Family (17)
4 out of 5
Clean and spacious but the WiFi is poor. If you need to be connected, make alternative arrangements.

Posted by on 23 Jun. 2019

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4 out of 5

Posted by on 17 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Property Manager

Thank you for your great feedback score. We are pleased that you have enjoyed your stay with us. We wish you safe travels.

4 out of 5
Nice clean and well appointed suite. The receptionist at check in was particularly helpful.

Posted by on 16 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Property Manager

Thank you for your great feedback score. We are pleased that you have enjoyed your stay with us and thank you for your nice comments re our staff. We wish you safe travels.

5 out of 5
Great place and will stay again always neat and tidy.

Posted by on 3 Jun. 2019

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Comment from Hotel Management

19 Jun. 2019 by Property Manager

Thank you for your great feedback score. We are pleased that you have, again, enjoyed your stay with us. We wish you safe travels and we are looking forward to welcome you back next time you are visiting Alice Springs.

5 out of 5

Posted by on 20 May 2019

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Comment from Hotel Management

21 May 2019 by Lenie

Thank you very much for your great feedback with top score given. It is wonderful to read you have enjoyed your stay with us. Hopefully till next time!

4 out of 5
Card key doors didn't always work but got there eventually other then that fine and will stay again.

Posted by on 4 May 2019

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Comment from Hotel Management

14 May 2019 by Lenie

Dear Anonymous, Thank you for great feedback. We hope to see you again the next time you are in the Red Centre.

4 out of 5
We stayed for 2 separate four night stays in April 2019. Overall we were happy with the apartment: facilities, cleanliness, location. We were however frustrated at the wifi, which was effectively useless. (First world problem I know!) It repeatedly dropped out and required constant repeated logins. Staff, when alerted to our issue said 'we will look into it' but on both occasions we never heard any further. We imagine they were unable to do much as it is more likely the system selected by Quest Alice Springs that hampers wifi service. I ended up having using my husband's phone's hot spot to get consistent internet as I have limited data on my phone.

Posted by on 1 May 2019

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Comment from Hotel Management

14 May 2019 by Lenie

Good afternoon Rita, Thank you for your feedback we are happy to read that you have enjoyed your stay with us. We apologize for the dropping out of the internet. We did check the internet in your apartment several times and please accept our apologies for not communicating this with you. We are sorry that at the time we could not find a solution for the problem. At the moment we are in the process of an upgrade with our supplier to ensure this will not happen again. Again thank you and we hope to welcome you back on your next travels to the Red Centre.

3 out of 5
The rooms were modern and close to CBD. Friendly staff

Posted by on 8 Dec. 2018

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Comment from Hotel Management

10 Dec. 2018 by Lenie Smit

Dear Anonymous, Thank you very much for your kind review and thank you very much for staying with us during your time here in The Alice. We wish you safe travels and hopefully till next time.

4 out of 5
Very pleasant studio apartment within close proximity to main streets of Alice Springs. Easy parking.

Posted by , from Sydney on 16 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Property Manager

Dear G, Thank you very much for your great review and top score. We are very pleased to read that you have enjoyed your stay with us. We hope to welcome you back on your next travels.

4 out of 5
20 minutes walk into town. Pool was ice cold. Friendly staff.

Posted by on 12 Sep. 2018

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Comment from Hotel Management

25 Sep. 2018 by Property Manager

Dear guest, Thank you very much for your great review and top score. We are happy to read that you have enjoyed our stay. We hope to welcome you back on your next travels.

Property Features

As a guest of Quest Alice Springs, you'll find an outdoor pool, a BBQ, and multilingual staff. Event space at this apartment measures 11 square feet (0 square metres) and includes conference rooms. Public spaces have free WiFi. The luxury Quest Alice Springs also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4.5-star The Gap apartment is smoke free.

  • 68 guestrooms or units
  • 11 sq ft of conference space
  • 0 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Food/drink service (free)
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Alice Springs, NT (ASP) (13 km / 8.1 mi)
  • Train station: Ciccone Alice Springs Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Quest Alice Springs offers 68 forms of air-conditioned accommodation with DVD players and coffee/tea makers. This accommodation is furnished with double sofa beds and desks. Digital televisions are provided. Bathrooms include a shower and a hairdryer. This The Gap apartment provides complimentary wireless Internet access.

  • Pull-out sofa bed
  • Television
  • Digital channels
  • DVD player
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Hairdryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the apartment include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Hotel Names

  • Quest Alice Springs Apartment
  • Quest Alice Springs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.