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4.5 out of 5

"Very roomy, great to be able to do washing. Lovely receptionis, who was very helpful " More

By a verified traveller on Thu 21 Dec 2023

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Hotel Description

A luxury stay in Alice Springs awaits you at Quest Alice Springs. Within a 20-minute stroll, you'll find Alice Springs Transport Heritage Centre and Heritage Walk. Highlights at this aparthotel include an outdoor swimming pool and in-room free WiFi.

You can enjoy a flat-screen TV with digital channels, and each apartment features a DVD player, a safe, and a hair dryer. A microwave and a stovetop make in-room dining convenient. An iron/ironing board, a desk, and a wardrobe or closet are also available.

This smoke-free aparthotel offers free WiFi in public areas, a business center, and a free grocery shopping service. Added amenities include laundry facilities, a 24-hour front desk, and a garden. There's also the convenience of free self parking.

Sights within a 20-minute walk of this 4.5-star The Gap aparthotel include Royal Flying Doctor Service and National Pioneer Women's Hall of Fame.

1 Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$289* Per night/room 26 Mar. - 27 Mar.

Executive 2 bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 5 Max

3 Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quest Alice Springs ratings based on 130 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Alice Springs

Everyone (64) Couples (38) Family (21)
1 out of 5

Posted by on 26 Dec. 2023

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Comment from Hotel Management

7 Feb. 2024 by Manager

Dear Sharika, We are unsure regarding the rating you gave us. You did make a booking but even after a few phone calls to re-confirm your booking, you were a no-show and did not stay with us. Please do not hesitate to contact us if you have any questions regarding the above.

5 out of 5
Very roomy, great to be able to do washing. Lovely receptionis, who was very helpful

Posted by on 21 Dec. 2023

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Comment from Hotel Management

24 Dec. 2023 by Lenie

Dear Lianne, Thank you for this lovely review of your stay with us. This is much appreciated. We wish you safe and happy travels

4 out of 5

Posted by on 19 Oct. 2023

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Comment from Hotel Management

25 Oct. 2023 by Manager

Dear Ashley, Thank you very much for your feedback and wonderful score you have provided us with. We are very pleased you have enjoyed your stay with us and hopefully we will see you again a next time!

5 out of 5

Posted by on 30 Jul. 2023

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Comment from Hotel Management

6 Sep. 2023 by Lenie

Dear Mitchell, Thank you very much for your kind feedback. We are glad you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

4 out of 5

Posted by on 20 Jul. 2023

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Comment from Hotel Management

6 Sep. 2023 by Lenie

Dear Anne, Your lovely feedback is much appreciated. We are so pleased you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

5 out of 5
Lovely room with all the amenities that you would need. Safe and quiet, great staff.

Posted by on 28 Sep. 2022

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Comment from Hotel Management

3 Oct. 2022 by Manager

Good morning Karen, Thank you very much for your lovely review and we are pleased that you have enjoyed your stay with us. We wish you safe travels and hopefully till a next time.

4 out of 5

Posted by on 17 Aug. 2022

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5 out of 5
Lovely apartment however, the temperature in the shower was luke warm not hot at all

Posted by on 12 Aug. 2022

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Comment from Hotel Management

12 Sep. 2022 by Lenie

Good afternoon Allison,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We apologize for the luke-warm water, fortunately we were able to fix this problem the same day. Again, thank you very much for staying with us and we wish you safe travels.

4 out of 5
All good generally but location limits opportunities without transport.

Posted by on 26 Jul. 2022

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Comment from Hotel Management

12 Sep. 2022 by Lenie

Good afternoon Daniel,Thank you for your well appreciated feedback and we are very pleased you have enjoyed your stay with us. We wish you safe travels

2 out of 5
All good except we didn’t get our hot water shower for first two days of stay. Communicated with property manager but not much done. Don’t stay at 33B last unit in the line to get hot water supply.

Posted by on 11 Jul. 2022

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Comment from Hotel Management

22 Jul. 2022 by Manager

Good afternoon Jo, thank you for your email and again we are sorry that there was a problem with the hot water system, we are very glad that we were able to assist you to ensure the remainder of your stay was satisfactory.

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, barbecue grills, and a vending machine are also featured at the luxury Quest Alice Springs. Free self parking is available. This 4.5-star Alice Springs aparthotel is smoke free.

  • 68 guestrooms or units
  • 0 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Ciccone Alice Springs Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Quest Alice Springs offers 68 accommodations with DVD players and safes. 40-inch flat-screen televisions come with digital channels. This Alice Springs aparthotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • DVD player
  • Microwave
  • Stove
  • Electric kettle
  • Kitchenware
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM

Special check-in instructions:

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

The property is professionally cleaned.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of AUD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alice Springs Quest
  • Quest Alice Springs
  • Quest Hotel Alice Springs
  • Quest Alice Springs Apartment
  • Quest Alice Springs The Gap
  • Quest Alice Springs Aparthotel
  • Quest Alice Springs Aparthotel The Gap

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.