4.4 out of 5

"We had a great experience and the room was fantastic. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Palms City Resort puts you in the heart of Darwin, within steps of The Esplanade and Darwin War Memorial. Highlights at this motel include a restaurant and an outdoor swimming pool.

All 89 rooms feature TVs, ceiling fans, and phones. Fridges and premium bedding are also available.

The restaurant, Breakfast Restaurant, is open for breakfast. The Hotel Darwin is the motel's own pub. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of limited parking.

Attractions near this 3.5-star Darwin City Centre motel include Darwin Waterfront and Cullen Bay Marina.

Standard Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$96 per night

Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Superior Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Garden Bungalow

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tropical Villa

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Palms City Resort ratings based on 596 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palms City Resort

Everyone (384) Couples (157) Business (3) Family (50) Other (1)
5 out of 5
The private outdoor spa was amazing, the room was nice and clean. Great experience, fantastic location.

Posted by on 13 Mar. 2019

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4 out of 5
Very helpful friendly nightshift staff - big tick! Day shift staff not so helpful/customer focused. Liked garden area, decks, facilities in room and location.

Posted by on 5 Mar. 2019

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5 out of 5

Posted by on 6 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Palms City Resort

thank you for the rating Kind regards,

4 out of 5
Booked an outsoor Spa room and pleasantly suprised with cool water which is needed in the heat. Beautiful spot. Right on waterfront and main street.

Posted by on 5 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Palms City Resort

thank you for reviewing our resort kind regards

2 out of 5

Posted by on 17 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Raja

Thank You!!!

5 out of 5
Good city location , quite. Parking. Clean, nice pool

Posted by on 17 Dec. 2018

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Comment from Hotel Management

24 Dec. 2018 by Raja

Thank You!!

3 out of 5

Posted by on 16 Dec. 2018

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Comment from Hotel Management

9 Jan. 2019 by Palms City Resort

thank you for rating our resort

4 out of 5
Nice and quite spoy in the city. Can't hear any traffic

Posted by on 26 Nov. 2018

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Comment from Hotel Management

11 Dec. 2018 by Palms City Resort

thank you for your review kind regards,

4 out of 5
Up to its usual high standard - pity that the pool was unavailable

Posted by , from Northern Territory on 25 Nov. 2018

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Comment from Hotel Management

11 Dec. 2018 by Palms City Resort

thank you for your feedback. Kind regards,

2 out of 5
Booked a room with an external spa, I was called a couple of days before to advise that this wasn't available, however given a room with an internal spa. Arrived at the hotel to find out that the pool was under renovation and not able to be used - that the 2 private external spas could be used instead. Should have been advised when they called me so I could have cancelled and stayed elsewhere. Internal spa jets didn't work, bathroom mirror light didn't work, fan was squeaky and the room was old and tired - not what I was expecting for an Executive Villa! Phone rang out when i tried to at least get the light fixed. Staff tried to be accommodating by including breakfast and a late checkout but just a few too many issues to enjoy my stay. The towel heart swans and flowers were a nice touch for our anniversary.

Posted by , from Darwin on 19 Nov. 2018

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Comment from Hotel Management

11 Dec. 2018 by Palms City Resort

good morning Esther, thank you for taking the time to review our property. we regret that it was not up to what you were expecting. Kind regards,

About the Palms City Resort

Location 64 Esplanade, Darwin, NT 0800

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this motel measures 1033 square feet (96 square metres) and includes conference rooms. An outdoor pool, tour or ticket assistance, and a BBQ are also featured at Palms City Resort. This 3.5-star Darwin motel is smoke free.

  • 89 guestrooms or units
  • 2 levels
  • 1033 sq ft of conference space
  • 96 sq. m of conference space
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Darwin, NT (DRW-Darwin Intl.)
  • Parking:

Room Amenities

Palms City Resort offers 89 forms of air-conditioned accommodation with a ceiling fan and blackout curtains. Beds feature premium bedding. Housekeeping is provided on a daily basis.

  • Television
  • Fridge
  • Luxury bedding
  • Housekeeping (daily)
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Breakfast Restaurant – This restaurant only serves breakfast.

The Hotel Darwin – On-site pub.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Valid ID and credit card are required for check in. If you do not have a credit card then AUD 150 in cash will be required. This amount is fully refundable on check out provided that there are no outstanding amounts or fees to be paid.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property requires a refundable deposit of AUD 150 for cash-paying guests. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 18.50 for adults and AUD 9.00 for children (approximately)
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms City Resort Darwin
  • Palms City Resort
  • Palms City Darwin
  • Palms City
  • Palms City Hotel Darwin

You should know

  • Pool access available from 6 AM to 10 PM.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.